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I gave mine a Holiday Card with $10 Dunkin Donuts certificate. He's delivering something to the house at least 3-4 times a week.

Good idea. I should really send a basket of cookies or something to our mailroom. They are just buried in packages this time of year. Hopefully someday one of those packages will be my iMac.
 
Ordered Nov 30 at 11Am MTN time- Now in Transit 27inch

Feeling like a little kid at Christmas. Why does this please me so much. After waiting for this since summer i can barely contain my excitement, Sunday it showed as preparing for shipment and early Monday morning it was picked up and will be delivered in Wyoming Wednesday.

27-inch iMac
Part Number: Z0MS
With the following configuration:
PROCESSOR 065-C0PK 3.4GHz Quad-Core Intel Core i7
MEMORY 065-C094 32GB 1600MHz DDR3 SDRAM-4X8GB
HARD DRIVE 065-C0Q6 3TB Fusion Drive
GRAPHICS 065-C099 NVIDIAGeFrc GTX 680MX 2G GDDR5
MOUSE 065-0662 MAGIC MOUSE+MAGIC TRACKPAD
BATTERY CHARGER 065-0670 NO APPLE BATTERY CHARGER
PAGES 065-C0VT PAGES PREINSTALLED
APPLE KEYBOARD 065-0664 Apple WL Kybd (English)+UG
COUNTRY KIT 065-0718 COUNTRY KIT
 
What did you say??


Act real nice and check on your order that is taking so long and then nicely ask for this as an accommodation for the long wait. Say you saw on the forums that others had been afforded this. Key is to be very very nice to the cust serv person!
 
She's really gonna make you wait until christmas? Hardcore!

Tell me about it!

Even worse, I also have these that didn't fit under the tree...
8281821232_6c3d60936f_n.jpg


On another note, I ordered my iMac on 11/30 with the "wired" extended keyboard since I like using the numeric keypad on my current wired keyboard. It was the same price to configure the order for either the wireless standard keyboard or the wired extended keyboard.

Only after placing the order I began to have second thoughts... This Apple wired extended keyboard on my old iMac is still working just fine so I figured that I should give the wireless one a try.

I called Apple last week to see if I could change my order to the wireless keyboard instead. The CS agent told me that since the order was "in process" the only thing they could do was cancel it and reorder. This would have put my order to the back of the line of which I was not willing to do. The CS agent told me to just wait until I received it and if I was still wanting to exchange the keyboard I could take care of it then either by phone or at the nearest store.

Well fast forward to today, I was planning on taking it in to the local store to exchange keyboards but gave the telephone CS another try. After about 20 minutes on hold and some back and forth they are sending me a wireless keyboard to try free of charge!!! He said whichever one I decided not to keep I could either drop off at the store or donate to charity.

Talk about amazing customer service! I thanked the agent profusely and wished everyone there a happy holidays.

So in a few days I'll have another package to try to squeeze under the tree!
 
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called today and also got a free super drive on a BTO placed yesterday.

Seriously. what are you saying that makes them wanna give you something?

I placed my order on the 3rd, they charged my card almost immediately and I've called them twice to get them to, at the very least, give me a quicker delivery.

And nothing! They haven't offered my anything. They just say that they understand but there's nothing that they can do.

I'm not in the US. Is that why? What people outside the US don't celebrate Christmas?!
 
Act real nice and check on your order that is taking so long and then nicely ask for this as an accommodation for the long wait. Say you saw on the forums that others had been afforded this. Key is to be very very nice to the cust serv person!

Thank you! Will definitely try.
 
Seriously. what are you saying that makes them wanna give you something?

I placed my order on the 3rd, they charged my card almost immediately and I've called them twice to get them to, at the very least, give me a quicker delivery.

And nothing! They haven't offered my anything. They just say that they understand but there's nothing that they can do.

I'm not in the US. Is that why? What people outside the US don't celebrate Christmas?!

It's being real nice to them and poor you for this very long wait so close to xmas. Some agents won't have any of it. It's case by case, agent by agent.
 
Seriously. what are you saying that makes them wanna give you something?

I placed my order on the 3rd, they charged my card almost immediately and I've called them twice to get them to, at the very least, give me a quicker delivery.

And nothing! They haven't offered my anything. They just say that they understand but there's nothing that they can do.

I'm not in the US. Is that why? What people outside the US don't celebrate Christmas?!

I've also ordered on Dec 3rd. What is your order status?
 
UPS Delivering Early?

My original delivery date from UPS was originally set for Wednesday, December 19. :p Just this morning they upped that by one day, saying they will now deliver it by end of day tomorrow. I've not seen UPS ever do that before.

A little of the back story....I ordered my BTO iMac the second they were on sale on the Apple site. It departed China on the 14th and has been waiting in Louisville with an "Arrival Scan" since the 14th, and just received an "Import Scan" this morning. That is when they upped the delivery by a day.

I'll be looking for that UPS truck tomorrow!
 
one more day early!

Just checked my Kentucky status (been there since Friday morning). Now instead of delivery on Wednesday, it says it will be here TOMORROW!! Only change in location status is now it has been "import scan"ned. So maybe it was waiting to clear customs for 3 days??

Anyway that is great news. I was going to be away Wednesday and had someone coming over to wait for it. Now I can receive it myself. Merry Christmas to me! :apple:
 
My original delivery date from UPS was originally set for Wednesday, December 19. :p Just this morning they upped that by one day, saying they will now deliver it by end of day tomorrow. I've not seen UPS ever do that before.

A little of the back story....I ordered my BTO iMac the second they were on sale on the Apple site. It departed China on the 14th and has been waiting in Louisville with an "Arrival Scan" since the 14th, and just received an "Import Scan" this morning. That is when they upped the delivery by a day.

I'll be looking for that UPS truck tomorrow!

Delay from the 14th due to customs perhaps?
 
But how did it leave Alaska if it was being held up from Customs?

The post made it sound like it went from China to Loisville directly on the 14th.

I don't think that all outbound shipments from Shanghai go through Alaska...
 
how can I contact Spple Store to have updates on my order? It's 10 days till I have no updates.. keeps saying shipping available in Jan
 
But how did it leave Alaska if it was being held up from Customs?

Probably the same reason that when you leave Mexico and return to California you drive most of an hour before going through the vehicle border check. Somebody's nephew invented the system. lol

Or more likely, they allow them to wait until Kentucky to unpack and inspect the pallets just before they hit the several trucks taking them to different places in the US.
 
how can I contact Spple Store to have updates on my order? It's 10 days till I have no updates.. keeps saying shipping available in Jan

If it says "processing" then you will have no updates. Its only when it says "preparing for shipment" when you should expect a tracking number within 24 hours or so.
 
Delivered!

Ship (P/U) date: Dec 13, 2012
Delivery date: Dec 17, 2012 9:34 AM

Recap: ordered by telephone to Apple at 8AM PDT on November 30.
Standard config with track pad instead of mouse (retired military/govt pricing saved $100).

I am located in Southern California.

Original confirm from Apple indicated delivery from Dec 20 to 26 by Next Day (which I didn't pay extra as I only chose the free shipping).

In process of setting up right now! Also, the packaging was awesome!
 
I feel sorry for the people in the five minute club whose orders haven't shipped. I really, really do. But I want to ask: Has anyone who ordered after the first day (i.e. in December) gone to prepare for shipment? I'm wondering if Apple has begun second, third, and fourth day orders (I'm a fourth dayer, with an estimate shipping date of December 28-January 4). I'm hoping to get it before Christmas. Got next day shipping.
 
But how did it leave Alaska if it was being held up from Customs?

UPS handles customs at their KY location. I know it seems strange, but it goes through Alaska without going through customs.

Mine sat in KY for two and a half days.
 
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