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5 days in.. and my SG BSB has multiple scratches.

thatfrenchman

thatfrenchman

macrumors newbie
Original poster
Apr 17, 2015
21
12
Austin, TX
To say I'm bummed would be an understatement. I'm currently trying to get some chat support to see if such extensive scratching just 5 days in is normal or not. Only thing I can think that happened was bumping into a the parking garage wall last night on accident. I know it's no sapphire, but surely ion-x glass should be more scratch resistant than this?

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thatfrenchman said:
To say I'm bummed would be an understatement. I'm currently trying to get some chat support to see if such extensive scratching just 5 days in is normal or not. Only thing I can think that happened was bumping into a the parking garage wall last night on accident. I know it's no sapphire, but surely ion-x glass should be more scratch resistant than this?

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OP needs to change thread title to SG instead of SB
 
With that kind of damage I'm assuming the wall was concrete or stone. That will most definitely scratch the glas on the sport model. Sapphire would probably survive that. Ion glass is good against metal. Think buttons on a shirt or keys in pocket. iPhone and sport model will survive this. But not this. I feel your pain. I hate scratches.
 
thatfrenchman said:
To say I'm bummed would be an understatement. I'm currently trying to get some chat support to see if such extensive scratching just 5 days in is normal or not. Only thing I can think that happened was bumping into a the parking garage wall last night on accident. I know it's no sapphire, but surely ion-x glass should be more scratch resistant than this?

Image

Image
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It's space grey not space black, no wonder it's scratched
 
Bumping into a stone/cement/concrete wall is going to damage most things, even if you had the steel watch with sapphire crystal, the steel would have definitely scratched and possibly the sapphire, as some concrete blends have ingredients that are higher than a 9 on the mohs scale. Gotta be careful about where you swing and bump your wrists when wearing any watch. With the sport watch, it's durablity is about the same as an iPhone.
 
I guess his only potential option now is Apple Care +, but do scratches even come under accidental damage?
 
joshneedham said:
Bumping into a stone/cement/concrete wall is going to damage most things, even if you had the steel watch with sapphire crystal, the steel would have definitely scratched and possibly the sapphire, as some concrete blends have ingredients that are higher than a 9 on the mohs scale. Gotta be careful about where you swing and bump your wrists when wearing any watch. With the sport watch, it's durablity is about the same as an iPhone.
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Concrete has sapphire or diamonds in it ?
 
thatfrenchman said:
To say I'm bummed would be an understatement. I'm currently trying to get some chat support to see if such extensive scratching just 5 days in is normal or not. Only thing I can think that happened was bumping into a the parking garage wall last night on accident. I know it's no sapphire, but surely ion-x glass should be more scratch resistant than this?
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Honestly, I'm bummed for you. Ouch. By the way, that first pic is razor sharp, and shows that the scratches are visible even with the display on.

The garage wall is certainly the suspect. Here's hoping it happened after a lovely Friday night out on the town in Austin with a charming companion. Those scratches can be a memory of a great evening. Maybe you'll get lucky and your watch will fall victim to a malfunction that will allow it to be replaced under warranty. In the meantime, I am sorry that happened.
 
You forgot to turn on forcefield. It's in the Apple Watch settings on your phone. To erase the scratch you need the Apple Edition Watch which has the digital crown time machine.
 
I scraped the bumper of my car on the garage wall earlier today.

I'm on to Mercedes Benz now to see if they will cover the cost for me... :rolleyes:
 
shenfrey said:
I guess his only potential option now is Apple Care +, but do scratches even come under accidental damage?
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I do have Apple Care and considered it, but I've also been unlucky enough to have my iPhone 6 display shatter on me twice in the past two months and don't really feel like shelling out even more to get it replaced at the moment (this despite my iPhone being in a case the second time, and after literally 5 years of naked iPhone ownerships with many drops and never a shatter, I guess I'm getting my comeuppance.)

Just wish I could be rich like you SS / sapphire guys! :/
 
You could always sell in on Craigslist. There are a lot of people who wouldn't mind paying to get it replaced under AppleCare once you sell it. Sold my scratched SG BSB 42mm for $600 without AppleCare. Just an idea.
 
Azzin said:
I scraped the bumper of my car on the garage wall earlier today.

I'm on to Mercedes Benz now to see if they will cover the cost for me... :rolleyes:
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Thanks for your helpful comment and support! I'm no idiot.. just coming to terms with my own dumb mistake. It hurts seeing a 5 day old, $400 watch not be able to withstand the same abuse that my $60 Seiko did for years and years.

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iPhone1 said:
You could always sell in on Craigslist. There are a lot of people who wouldn't mind paying to get it replaced under AppleCare once you sell it. Sold my scratched SG BSB 42mm for $600 without AppleCare. Just an idea.
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I hadn't thought of that. Can you transfer Apple Care ownership? How does that work?
 
Wishbrah said:
You get what you pay for
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To be fair (and not mean), he paid for "an aluminosilicate glass that’s especially resistant to scratches and impact. It’s fortified at the molecular level through ion exchange, with smaller ions being replaced by larger ones to create a surface layer far tougher than ordinary glass."
 
iPhone1 said:
You could always sell in on Craigslist. There are a lot of people who wouldn't mind paying to get it replaced under AppleCare once you sell it. Sold my scratched SG BSB 42mm for $600 without AppleCare. Just an idea.
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Really. They paid that premium for a scratched Apple Watch?
 
pooleman said:
Really. They paid that premium for a scratched Apple Watch?
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They did. Sounds like he is going to get it replaced. He really wanted it badly. Supply and demand.

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thatfrenchman said:
Thanks for your helpful comment and support! I'm no idiot.. just coming to terms with my own dumb mistake. It hurts seeing a 5 day old, $400 watch not be able to withstand the same abuse that my $60 Seiko did for years and years.

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I hadn't thought of that. Can you transfer Apple Care ownership? How does that work?
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https://support.apple.com/en-us/HT202712
 
ToroidalZeus said:
5 days in... say its defective and return it
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He'd better not. Than the rest of us pay for his stupid mistake.

I dare the OP to post a youtube video of him crashing his Seiko into a concrete wall the same way he did his new watch and showing us the lack of scratches.

Integrity is when you do the right thing even when it hurts. If the OP has integrity, he'll either keep the watch or sell it. But returning it to Apple would be dishonest.
 
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