5870 Order Status Thread (Update as yours changes) ***UPDATED***

Discussion in 'Mac Pro' started by brock2621, Nov 6, 2010.

  1. brock2621, Nov 6, 2010
    Last edited: Nov 12, 2010

    brock2621 macrumors 6502a

    brock2621

    Joined:
    Jun 8, 2007
    Location:
    Kentucky
    #1
    So for those of us that ordered the 5870, I wanted to create a thread where we can keep track of the status changes and shipping of it. If you want, we could put down order times and get a list of how many people ordered and in what order, that way we could see everybody slowly being checked off the list and an idea of when yours will come next.

    *Shipping Estimates:
    DualShock:_________SHIP: Dec 21st, DELIVERED: Dec. 24th
    Lodoss:____________SHIP: Dec 21st, DELIVERED: Dec. 24th
    vhp3:______________SHIP: Dec 21st, DELIVERED: Dec. 24th
    brock2621:_________SHIP: Dec 22nd, DELIVERED: Dec. 28th
    ildondeigiocchi:______SHIP: Dec 22nd, DELIVERED: Dec. 28th
    wonderspark:_______SHIP: Dec 22nd, DELIVERED: Dec. 28th
    tench:_____________SHIP: Dec 27th DELIVERED: Dec. 30th
    goMac:_____________???????

    *Order Times:
    DualShock:__________Nov 5, 2010 at 02:37 PM PST
    GoMac:_____________Nov 5, 2010 at 03:03 PM PST
    Cynicalone:_________Nov 5, 2010 at 03:37 PM PST
    Xispec:_____________Nov 5, 2010 at 04:51 PM PST
    Wonderspark:_______Nov 6, 2010 at 08:46 AM PDT
    Sporadic:___________Nov 6, 2010 at ?????????????
    Brock2621:__________Nov 6, 2010 at 10:51 AM EST
    Ildondeigiocchi:______Nov 7, 2010 at 09:24 AM
    Alphaod:____________Nov 7, 2010 at 08:37 PM PST
    vhp3:______________????????????????????????????
     
  2. Cynicalone macrumors 68040

    Cynicalone

    Joined:
    Jul 9, 2008
    Location:
    Okie land
    #2
    I ordered mine yesterday (November 5th) at 3:37PM PDT.

    Shipping info right now say's

     
  3. brock2621 thread starter macrumors 6502a

    brock2621

    Joined:
    Jun 8, 2007
    Location:
    Kentucky
  4. sporadic macrumors newbie

    Joined:
    Jun 9, 2009
    Location:
    Southampton, UK.
    #4
    Hmm, I popped an order on the UK store earlier today but am yet to receive a confirmation email of any sort. I can see the order details on the store site though. Did you get a confirmation when placing yours?
     
  5. Cynicalone macrumors 68040

    Cynicalone

    Joined:
    Jul 9, 2008
    Location:
    Okie land
    #5
    Nope.

    I suppose Apple will wait until they have an estimated ship date.
     
  6. brock2621 thread starter macrumors 6502a

    brock2621

    Joined:
    Jun 8, 2007
    Location:
    Kentucky
    #6
    no confirmation yet :(

    My CC was charged though... but i'm sure after 10 days it will go away like usual. Happened with the iPad as well.
     
  7. wonderspark macrumors 68030

    wonderspark

    Joined:
    Feb 4, 2010
    Location:
    Oregon
    #7
    Nov 6, 2010 at 08:46 AM PDT
    Not yet shipped
    ATI Radeon HD 5870 Graphics Upgrade Kit for Mac Pro (Mid 2010 or Early 2009)
    Estimated Ship: Currently Unavailable
    within 5 business days after shipping
     
  8. DualShock macrumors 6502

    Joined:
    Jun 29, 2008
    #8
    Ordered Nov 5, 2010 at 02:37 PM PST

    Same verbage on shipping times as everyone else.

    Still no order confirmation e-mail. As I mentioned in my other thread, I contacted Apple order support about the order confirmation e-mail about an hour after I placed the order, and I was told at the time that they probably just have a lot of orders going through.

    1.5 days later, something tells me he didn't know what was going on. :D But he did say the order was in the system and was still processing.

    Also it appears my credit card has already been authorized for the cost of the card.
     
  9. ildondeigiocchi macrumors 6502a

    ildondeigiocchi

    Joined:
    Dec 30, 2007
    Location:
    Montreal
    #9
    Just placed my order on the Canadian Apple Store. Says it will take 3-6 to get to my house once it has shipped even with the expedited method. :( By the way, I plan on calling Apple's Executive Customer Service tomorrow and asking when these things will actually ship. I'll keep you guys updated :D
     
  10. brock2621 thread starter macrumors 6502a

    brock2621

    Joined:
    Jun 8, 2007
    Location:
    Kentucky
    #10
    That would be awesome, please keep us updated!
     
  11. goMac macrumors 603

    Joined:
    Apr 15, 2004
    #11
    Man, I have to wonder how much angst this thread is going to have...

    Aw well, at least my order is in. :)
     
  12. alphaod, Nov 7, 2010
    Last edited: Nov 7, 2010

    alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #12
    Wait order? I didn't get to order :(

    EDIT #1: I see. Can add to card, but none available?

    EDIT #2: Order placed. No status. Chose overnight shipping. Ordered: Nov 7, 2010 at 08:37 PM PST
     
  13. xispec macrumors member

    Joined:
    Aug 15, 2010
  14. goMac macrumors 603

    Joined:
    Apr 15, 2004
    #14
    FYI: My order date is actually:
    Nov 5, 2010 at 03:03 PM PST
     
  15. DualShock macrumors 6502

    Joined:
    Jun 29, 2008
    #15
    So I did a live chat with an Apple support agent through the online store about the non-existant confirmation e-mail:

    If it ships within 5 days, that would be great news! However I'm not very optimistic about that.
     
  16. Cynicalone macrumors 68040

    Cynicalone

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    Jul 9, 2008
    Location:
    Okie land
    #16
    I believe it will be "magically" in stock on the day 10.6.5 is released.
     
  17. existe macrumors member

    existe

    Joined:
    May 11, 2009
    #17
    I agree
     
  18. Wild-Bill macrumors 68030

    Wild-Bill

    Joined:
    Jan 10, 2007
    Location:
    bleep
    #18
    Yay.......

    Just in time for the very soon-to-be-released HD 6970.

    Way to go, Apple. Always one full generation behind......... :rolleyes:





    Can't wait till Cindori & crew get their hands on an HD 6970 and develop an EFI for it. ;)
     
  19. alphaod, Nov 8, 2010
    Last edited: Nov 8, 2010

    alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #19
    I'm on the phone right now with Apple and I've been told my order doesn't exist. Except my card has been charged $500.76.

    They even transferred me to Apple Relations and they have no idea what's going on either.

    EDIT #1: After 20 minutes on hold, one of the sales managers found my order stuck in the system. Was promised an email confirmation within 24 hours. Hopefully by then I can check the estimated time it will ship.
     
  20. DualShock macrumors 6502

    Joined:
    Jun 29, 2008
    #20
    And the order doesn't show up in your online store acct?
     
  21. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #21
    It should shows up on my online account.
     
  22. ildondeigiocchi, Nov 8, 2010
    Last edited: Nov 8, 2010

    ildondeigiocchi macrumors 6502a

    ildondeigiocchi

    Joined:
    Dec 30, 2007
    Location:
    Montreal
    #22
    On the phone with Apple's headquarters in California as we speak !

    UPDATE: Strange... Apparently Apple has no record of my order????? :confused::confused:
     
  23. existe macrumors member

    existe

    Joined:
    May 11, 2009
    #23
    I am on the phone with them as well and they are claiming the same thing with my order.
     
  24. ildondeigiocchi macrumors 6502a

    ildondeigiocchi

    Joined:
    Dec 30, 2007
    Location:
    Montreal
    #24
    Ok guys just got off the phone and I gotta tell you its's NOT GOOD NEWS!!! ... It seems that Apple never received my order and most

    probably NO 5870 orders as well since when I was on the phone with the agent in California he got me to go on my order and try to cancel it but sadly i could not because

    it said I had to wait 15 minutes for it to be processed! The agent I spoke to admitted himself that the 4 month wait for it to become available to order is ridiculous and he

    says they have NO CLUE WHEN OR IF THEY WILL SHIP THIS PRODUCT!!! He said I strongly recommend you try to get it from a third party

    reseller.... So ya the light that had opened at the end of the tunnel has disappeared....Definitely disappointing since the person I spoke to was a manager himself!!! :mad::mad::mad::mad::mad:
     
  25. Cynicalone macrumors 68040

    Cynicalone

    Joined:
    Jul 9, 2008
    Location:
    Okie land
    #25
    I still believe Apple will ship the 5870 when 10.6.5 is released.

    I see no reason for Apple not to ship them. My order is still in the system a temp charge has been applied to my credit card. Really everything seems normal to me.
     

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