Im sending Tim Cook an email bc this is just ridiculous. They're prioritizing all apple store orders that went in after carrier pre-order times? Wtf Apple?! I swear Im gonna go off on them.
I get that, however they are ignoring their customers all around. Why does someone who ordered directly from Apple get priority over someone who ordered BEFORE that person through their carrier directly? It's the same product and as far as I'm concerned money is money lol. What's the point of pre-ordering and staying up late when they're gonna prioritize someone who ordered later on? That's like standing in line at the Apple store and getting skipped by someone all the way at the back wtf? LolWell yea... its a given that apple will have more of the "rarer color" in stock compared to carriers. Thats why every year I order from apple over ATT![]()
I'm a first time customer for Apple...always had androids and I've never had this problem until now. I don't see why it should make a difference lol...if they're going to work that way they should only have orders available through their website alone. Really bad experience off the bat for someone coming to iOS from androids.You should know better to preorder through the apple site. They always prioritize those customers first. I haven't bought my phone directly from att since the iphone 3g. lol
Because that's just how it works. Lesson learned for next year.I get that, however they are ignoring their customers all around. Why does someone who ordered directly from Apple get priority over someone who ordered BEFORE that person through their carrier directly? It's the same product and as far as I'm concerned money is money lol. What's the point of pre-ordering and staying up late when they're gonna prioritize someone who ordered later on? That's like standing in line at the Apple store and getting skipped by someone all the way at the back wtf? Lol
Honestly, Apple hasn't done anything wrong here. There is no regulations that dictate which vendors they fulfill first unless it is in the vendor specific contract. It would be a burden for Apple to track who preordered when and at what vendor. They will give AT&T a certain amount of phones per their purchase order when there is availability and then AT&T is charged with fulfilling their orders. This is honestly why you just order through Apple as it gets rid of one of the middle men in the process.I get that, however they are ignoring their customers all around. Why does someone who ordered directly from Apple get priority over someone who ordered BEFORE that person through their carrier directly? It's the same product and as far as I'm concerned money is money lol. What's the point of pre-ordering and staying up late when they're gonna prioritize someone who ordered later on? That's like standing in line at the Apple store and getting skipped by someone all the way at the back wtf? Lol
Do you have PFS ? And what iPhone did you order ?
I hope things start to move quickly for you, but I don't think you can count on carrier times to be correct. That may be the time it went in their system but had some delay getting to Apple. Best of Luck!Im sending Tim Cook an email bc this is just ridiculous. They're prioritizing all apple store orders that went in after carrier pre-order times? Wtf Apple?! I swear Im gonna go off on them.
Yep I know now for next year.Honestly, Apple hasn't done anything wrong here. There is no regulations that dictate which vendors they fulfill first unless it is in the vendor specific contract. It would be a burden for Apple to track who preordered when and at what vendor. They will give AT&T a certain amount of phones per their purchase order when there is availability and then AT&T is charged with fulfilling their orders. This is honestly why you just order through Apple as it gets rid of one of the middle men in the process.
I'm a first time customer for Apple...always had androids and I've never had this problem until now. I don't see why it should make a difference lol...if they're going to work that way they should only have orders available through their website alone. Really bad experience off the bat for someone coming to iOS from androids.
To the people who are saying that their phones are stuck in China, I just called UPS because I need to change the delivery address of my phone (its going to my parents house in Baltimore, and I live in Philly), and she told me that everything was on schedule, it went through customs and should be delivered to the UPS store in Philly by 1pm tomorrow. However she advised that I still keep an eye on the tracking. Not sure why it still shows that my phone is still in China, maybe it just hasn't updated on our end yet?
My phone still says its in China also. Im in Baltimore, but they just pushed my delivery day from Tuesday to Wednesday. So it was supposed to be delivered on the 20th, and now it says 21st.To the people who are saying that their phones are stuck in China, I just called UPS because I need to change the delivery address of my phone (its going to my parents house in Baltimore, and I live in Philly), and she told me that everything was on schedule, it went through customs and should be delivered to the UPS store in Philly by 1pm tomorrow. However she advised that I still keep an eye on the tracking. Not sure why it still shows that my phone is still in China, maybe it just hasn't updated on our end yet?
You might want to remove your addressMy 7 Jet Black 256GB's just arrived!
My 7 Jet Black 256GB's just arrived!
I'm in the 10/13-10/20 (ATT App) window for JB 7+ 128.... And been sitting at PFS since 11:51pm PreOrder night. Not a peep! Unbelievable.Anyone in the 10/18-10/31 group seen shipping status yet?
I am right there with you, please do. Because this is totally ridiculous and wrong. I tried talking with someone at apple, and they just gave me the run around. "It's still in process, bla bla" couldn't give me a straight answer as to why my order is still sitting here, while others who purchased after me, are getting there's, expedited even. So unfair.Im sending Tim Cook an email bc this is just ridiculous. They're prioritizing all apple store orders that went in after carrier pre-order times? Wtf Apple?! I swear Im gonna go off on them.
Thanks. Got a little too excited.You might want to remove your address
That baby doesn't even know that he is next to almost $2000 lmao