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Macbook Pro Caught Alight!

J

jdaco6

macrumors regular
Original poster
Nov 19, 2007
194
0
Help! My Macbook Pro caught fire this morning, scared the hell out of me!!! I was downstairs and smelt plastic burning went to my Macbook Pro and the power cable thing was on fire! I quickly yanked the cable out and the metal bit fell away and I managed to put it out.

I have called apple and they say they are looking into it and they told me they had a procedure for when this happens.

4913_218014490413_644595413_7428857_7760194_n.jpg


4913_218014665413_644595413_7428859_6262788_n.jpg
 
Wow, I wonder how common this is going to be. This is at least the 3rd topic I've seen at MacRumors where someone's unibody MBP has caught fire on it's own...
 
Somehow the Sublime song popped into my head ...
Let it burn
Wanna let it burn, wanna let it burn
Wanna wanna let it burn
Click to expand...

Oddly though, Apple does have a procedure for these things ... which suffice to say scares me more that they need a procedure for these things due to the frequency of occurrences.
 
jessica. said:
Somehow the Sublime song popped into my head ...


Oddly though, Apple does have a procedure for these things ... which suffice to say scares me more that they need a procedure for these things due to the frequency of occurrences.
Click to expand...

I agree! The indian woman who I had first was the one who said there was a procedure to deal with this issue, as though she had been trained for this?
 
jdaco6 said:
I agree! The indian woman who I had first was the one who said there was a procedure to deal with this issue, as though she had been trained for this?
Click to expand...

You know if they're training tier 1 help desk in India then it must be more common than not. Typically (and I speak from experience but not involving fire) if your issue is out of the norm then you get transferred to a more escalated center skilled in dealing with this issue.

If it's printed in the welcome manual to all new hires then I'd be worried.

ichiban06 said:
yikes :eek: why would that happen, faulty magsafe?
Click to expand...

I'll see you at the 2009 Captain Obvious Awards. ;)
ron-jeremy11.jpg
 
ichiban06 said:
yikes :eek: why would that happen, faulty magsafe?
Click to expand...

Not sure m8, I assume so. It's that or the Macbook!

jessica. said:
You know if they're training tier 1 help desk in India then it must be more common than not. Typically (and I speak from experience but not involving fire) if your issue is out of the norm then you get transferred to a more escalated center skilled in dealing with this issue.

If it's printed in the welcome manual to all new hires then I'd be worried.
Click to expand...

I was eventually transfered to a different department, but not before being asked to email Pictures and stuff and being asked if anything else was damaged, was there anything else connected to the Macbook etc
 
jdaco6 said:
I was eventually transfered to a different department, but not before being asked to email Pictures and stuff and being asked if anything else was damaged, was there anything else connected to the Macbook etc
Click to expand...

I would have said you were connected to it ... but that's just me.
 
That does not look good :eek:

OP, was the macbook on, off or in standby when it happened?

I always leave mine on standby lying on my couch. If this was to happen when I was at work the place would burn down :eek:
 
bier-meister said:
That does not look good :eek:

OP, was the macbook on, off or in standby when it happened?

I always leave mine on standby lying on my couch. If this was to happen when I was at work the place would burn down :eek:
Click to expand...

It was on, but running idle. The person said when it fixed to be very careful with the Magsafe adaptor and to always have in a cool well ventilated space not on material of any kind.

I am waiting for a call back from engineering!
 
jdaco6 said:
It was on, but running idle. The person said when it fixed to be very careful with the Magsafe adaptor and to always have in a cool well ventilated space not on material of any kind.

I am waiting for a call back from engineering!
Click to expand...

wow, I better change the way I use mine. I usually have it sitting on the couch beside me, it gets very warm underneath but I thought that was normal, maybe not.

Best of luck, I'm sure Apple will sort you out. They should probably offer some small form of compensation as well.
 
Was this a 15", 17" or what? Can you give us some more details please? I have a 17" sitting at home as my home computer and a 15" with me now - so I am now concerned. Can you also tell us if you have anything else connected to the machine when that happened?

that plain sucks man, let us know what Apple does for you.
 
brvheart said:
Was this a 15", 17" or what? Can you give us some more details please? I have a 17" sitting at home as my home computer and a 15" with me now - so I am now concerned. Can you also tell us if you have anything else connected to the machine when that happened?

that plain sucks man, let us know what Apple does for you.
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15" 2.53ghz 4GB Ram 9600 etc (usual setup, no upgrades) Jan 09 model.

Runs most of the time, caught fire with the lid open while running idle just charging on my desk. Nothing else was connected to this machine at the time.

Don't know what other info I can give you, hope that helps
 
What does the other side of the cord look like, the one plugged into the wall? if it's not burnt as well, you probably don't have an electrical problem. instead, there is either something wrong with the connecting port or the computer itself. Lets hope this isn't a manufacture defect. I agree though, O have seen a few threads with this happening so it seems to becoming more prevalent.

Good luck with your replacement maybe Apple wont do you wrong.
 
fireman13 said:
What does the other side of the cord look like, the one plugged into the wall? if it's not burnt as well, you probably don't have an electrical problem. instead, there is either something wrong with the connecting port or the computer itself. Lets hope this isn't a manufacture defect. I agree though, O have seen a few threads with this happening so it seems to becoming more prevalent.

Good luck with your replacement maybe Apple wont do you wrong.
Click to expand...

other end of my lead near the big block bit, is fine, looks as good as new! I was in a state of shock when I was on the phone to apple this morning, couldn't believe what had happened!
 
That's worrying - I was just thinking yesterday that the case under the battery was getting pretty hot, then today I've left it on while I go to work to condition the battery ...

Hope the house is still standing!
Ah well, I left it well ventilated & it's not the warmest of days so I guess all will be well!
 
As the other poster said, there have been 3 others like this reported. Curious if this is Country bound (Power differences) or Adapter.
 
jdaco6 said:
It was on, but running idle. The person said when it fixed to be very careful with the Magsafe adaptor and to always have in a cool well ventilated space not on material of any kind.
Click to expand...

What a BS response. How are you supposed to "be very careful" yet not have it "on material of any kind" ?? Why even bother having a power adapter if it can't be placed on anything nor pulled out of the plug- you know, what it was designed to do.
 
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