Mine is over half milk. As I've said, though, not a lot made contact. The keys feel a little sticky, but there's no smell or anything.
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A drop of coffee = over £2000 worth of damage?
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Mine is over half milk. As I've said, though, not a lot made contact. The keys feel a little sticky, but there's no smell or anything.
Well, then you spilled milk and not coffee
You will need to clean it if you want any chance of it working long term.
Just advice for the future, if you're actually going to bother to put open drinks near your $2000+ machine you should at least get an accidental insurance plan. If you can only buy AppleCare or accidental damage insurance at the time of purchase, get the insurance first since you can buy AppleCare later.
AppleCare is great to have, but as far as Apple is concerned, you could buy a new rMBP and walk out of the Apple store only to have a small meteor fall out of the sky and destroy your new rMBP and you'd be screwed.
AppleCare is great to have, but as far as Apple is concerned, you could buy a new rMBP and walk out of the Apple store only to have a small meteor fall out of the sky and destroy your new rMBP and you'd be screwed.
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My ex gf was using my old laptop and knocked over a bottle of soda on top of the keyboard.. I turned it upside down, let it dry for a few hours and then used it for another 2 years until it got stolen..
A few drops of coffee should not be the end of the world?
Open up an clean if you have the skills (iFixit).
Mine looked like there was gren stuff growing on the ram after a while..
That could probably been prevented if i opened it up and cleaned it..
A few drops of coffee should not be the end of the world?
Open up an clean if you have the skills (iFixit).
Mine looked like there was gren stuff growing on the ram after a while..
That could probably been prevented if i opened it up and cleaned it..
Your warranty is void, the Apple Tech would have marked all of it down on the systems records. Nothing you do is going to undo that, and of course it should not. You have broken the warranty terms.
I'd take it to an independent Apple Specialist, get them to carry out work cleaning the insides professionally, and replacing any damaged parts. You could do it yourself if you're competent, but worth getting a quote at least.
Side note, how on earth did you spend nearly £2k on a 13" rMBP? My near top of the line 15" wasn't that...
I'd take it to an independent Apple Specialist, get them to carry out work cleaning the insides professionally, and replacing any damaged parts. You could do it yourself if you're competent, but worth getting a quote at least.
Side note, how on earth did you spend nearly £2k on a 13" rMBP? My near top of the line 15" wasn't that...
OP--you are absolutely right to be upset. Your thread's title is a great way to succinctly phrase your frustration and the unreasonable-ness of your predicament. I predict that there are many others that share and know your struggle.
The truth is that Apple's policy and their implementation of it contain contradictions. They are founded on nothing but an assertion--and one that is plainly a lie.
The "rule" is that no "user-inflicted damage" is covered. However, it is easy to see that any spill-related damage is inflicted by Apple. This is because Apple has systematically (and irresponsibly) engineered their computers to be vulnerable to spills, when water-resistance technology has existed practically forever!
Their choice is irresponsible because it is within the predictable and normal use-case of a device meant to be a companion to a person's identity that it will be in proximity to drinks! Portable laptops are designed to be used to do work in cafes where there is coffee. Any half-witted fool could predict that it was likely that coffee would spill on the devices. And he could make a fortune on that prediction, if he set into place a policy that one must, if one wants to keep using the same or a similar machine, pay for damages like these to such devices. And this is precisely what Apple has done.
The Apple Watch's ability to be submerged under water is only testament to the fact that the company--the largest company in America--likely has the technological ability to (nearly) water-proof its technology. Given the rMB's fanless design, I don't understand why they didn't make it water resistant. The demand is obviously there. Every person who is unhappy after a spill like you constitutes it.
They do have a vested interest in doing so (despite the success of their current strategy). They would no longer have to (at least sometimes, partially) bear the "insurance"-like costs of having to repair water-damaged devices, especially those of customers who have faired better than you in repair negotiations!
In this country, practices of profiteering off of unproductive forms of activity and speculation--such as the implementation of the irresponsible design and policy I sketched out above (an implementation that could have been performed by any fool who merely had the power)--have come, or are near coming to, their day of reckoning. Or at least they deserve to.
I believe that in the near future, waterproofing (or water-resistance-ing) will come to the laptops, starting with the rMB. In the mean time, be angry! And tell Apple (in a nice, constructive way). The more people demand waterproofing on the grounds above, the more likely it is that Apple will incorporate waterproofing in their future products.
The truth is that Apple's policy and their implementation of it contain contradictions. They are founded on nothing but an assertion--and one that is plainly a lie.
The "rule" is that no "user-inflicted damage" is covered. However, it is easy to see that any spill-related damage is inflicted by Apple. This is because Apple has systematically (and irresponsibly) engineered their computers to be vulnerable to spills, when water-resistance technology has existed practically forever!
Their choice is irresponsible because it is within the predictable and normal use-case of a device meant to be a companion to a person's identity that it will be in proximity to drinks! Portable laptops are designed to be used to do work in cafes where there is coffee. Any half-witted fool could predict that it was likely that coffee would spill on the devices. And he could make a fortune on that prediction, if he set into place a policy that one must, if one wants to keep using the same or a similar machine, pay for damages like these to such devices. And this is precisely what Apple has done.
The Apple Watch's ability to be submerged under water is only testament to the fact that the company--the largest company in America--likely has the technological ability to (nearly) water-proof its technology. Given the rMB's fanless design, I don't understand why they didn't make it water resistant. The demand is obviously there. Every person who is unhappy after a spill like you constitutes it.
They do have a vested interest in doing so (despite the success of their current strategy). They would no longer have to (at least sometimes, partially) bear the "insurance"-like costs of having to repair water-damaged devices, especially those of customers who have faired better than you in repair negotiations!
In this country, practices of profiteering off of unproductive forms of activity and speculation--such as the implementation of the irresponsible design and policy I sketched out above (an implementation that could have been performed by any fool who merely had the power)--have come, or are near coming to, their day of reckoning. Or at least they deserve to.
I believe that in the near future, waterproofing (or water-resistance-ing) will come to the laptops, starting with the rMB. In the mean time, be angry! And tell Apple (in a nice, constructive way). The more people demand waterproofing on the grounds above, the more likely it is that Apple will incorporate waterproofing in their future products.
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I can't understand why Apple didn't make a sealed-top Macbook yet. Drinking coffee is a pretty common scenario when using laptops. Lenovo is aware of that and produces coffee-friendly Thinkpad T-Series laptops.
Lenovo already manufactures spill-friendly laptops:
https://www.youtube.com/watch?v=0U5n2WaMMHo
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This approach has some relevant issues:
- it doesn't protect the speakers and vents;
- it can damage the screen (stain);
- it degrades user-experience;
While this is true, it still hugely reduces the amount of damage by not letting any liquid get in through the keyboard. Also, the speakers are only an issue on the 15".
After over a year of use there hasn't been any screen damage to my 13" rMBP, and the few times a stain has been left it has come right off when I clean the display glass.
After a while you start not to mind typing on it, although unfortunately it does affect the sound quality of the 13" a tiny bit.
Also OP, for your comfort, in the case that the computer continues to function normally in all ways except for the speakers, the notion that water damage is a ticking time-bomb is an anxiety-provoking narrative that does not necessarily apply to every spill.
In my own experience, accidentally allowing my 15" to sit on its side for about 10 minutes in a puddle of coffee that formed inside my backpack when I set it down the wrong way with a leaky canteen, while my screen was permanently stained, my computer remained (to my knowledge!) fully functional for several years after.
It wasn't long before I more or less forgot about the spill and stopped worrying about the potential damage it was causing. The stain added a little character. In fact, in retrospect, it had a slight positive effect, and changed my relationship with my machine I stopped treating it like it was my child, always gently setting it on tables, dutifully wiping the smallest drop off its trackpad, worrying about what trials it endured bouncing in my backpack as I walked (sometimes in the rain!). I stopped carrying it inside a heavy, metal case and my back-aches went away. I made _it_ endure trials for _me_.
I finally, not long ago, half-on-purpose spilled more coffee on it, called it a brick, convinced myself I needed a replacement and got my current machine.
Many people, though they do so in silence, work on machines that have born spills. Those claiming that parts "need" to be cleaned or replaced are not necessarily speaking from an objective ascertainment of the machine's current functioning or potential to function in the future, or your economic interests! Don't let (a nonetheless vague) conception of that essentially nebulous term, technology, dictate how you spend your money, how you move when you carry your laptop in your backpack to class, the thoughts you think, your conception of your responsibilities, your guilt, your obligations...Apple's obligations.
(oh, and perhaps this is obvious/done already, but just in case there are problems down the line, just (relatively regularly) keep a backup somewhere of your school files, potentially in FAT format so it works with a windows machine. You might decide to do more work on cloud services like google drive or microsoft one drive or whatever it is called. You might backup onto a physical hard drive/thumb drive, or perhaps set up an automatic backup with an online service. If your mbp does ultimately fail don't give up on your degree but just continue your backed up work on a machine in the uni library, or a machine borrowed from a friend. Some uni libraries actually rent out laptops, depends on the uni obviously. Some profs can be very understanding about student tech issues and might help you find a way to continue your work on a computer you might not have otherwise known about)
In my own experience, accidentally allowing my 15" to sit on its side for about 10 minutes in a puddle of coffee that formed inside my backpack when I set it down the wrong way with a leaky canteen, while my screen was permanently stained, my computer remained (to my knowledge!) fully functional for several years after.
It wasn't long before I more or less forgot about the spill and stopped worrying about the potential damage it was causing. The stain added a little character. In fact, in retrospect, it had a slight positive effect, and changed my relationship with my machine I stopped treating it like it was my child, always gently setting it on tables, dutifully wiping the smallest drop off its trackpad, worrying about what trials it endured bouncing in my backpack as I walked (sometimes in the rain!). I stopped carrying it inside a heavy, metal case and my back-aches went away. I made _it_ endure trials for _me_.
I finally, not long ago, half-on-purpose spilled more coffee on it, called it a brick, convinced myself I needed a replacement and got my current machine.
Many people, though they do so in silence, work on machines that have born spills. Those claiming that parts "need" to be cleaned or replaced are not necessarily speaking from an objective ascertainment of the machine's current functioning or potential to function in the future, or your economic interests! Don't let (a nonetheless vague) conception of that essentially nebulous term, technology, dictate how you spend your money, how you move when you carry your laptop in your backpack to class, the thoughts you think, your conception of your responsibilities, your guilt, your obligations...Apple's obligations.
(oh, and perhaps this is obvious/done already, but just in case there are problems down the line, just (relatively regularly) keep a backup somewhere of your school files, potentially in FAT format so it works with a windows machine. You might decide to do more work on cloud services like google drive or microsoft one drive or whatever it is called. You might backup onto a physical hard drive/thumb drive, or perhaps set up an automatic backup with an online service. If your mbp does ultimately fail don't give up on your degree but just continue your backed up work on a machine in the uni library, or a machine borrowed from a friend. Some uni libraries actually rent out laptops, depends on the uni obviously. Some profs can be very understanding about student tech issues and might help you find a way to continue your work on a computer you might not have otherwise known about)
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Did you happen to purchase the Mac with a credit card that provides accidental damage after the first 90 days of purchase?
On Tuesday I happened to knock over a mug of coffee, and a relatively small amount of it went through the keyboard of my brand-new maximum specification 13" MacBook Pro Retina. I dived out of my chair, removed the adapter, and the power immediately cut off. I gently dried it off with a towel, and then stood it next to a radiator in a tent-like position and left it there for around 24 hours, as instructed by those I'd found online who'd experienced similar accidents. The next day I took it to have the damage evaluated at my local Apple Store. I'd been warned not to try to switch it on, so I was concerned when the bloke had his thumb over the power button about five seconds after I'd opened it. Despite my skepticism, everything seemed to be working fine. But then, after about about ten minutes of fiddling, it became apparent that the speakers were completely dead. But hey, that's a lot better than what I was expecting. A new set of speakers will set me back, what, £100? Hardly the horror story that I'd been hearing from people online, I thought.
So, next this bloke tells me he's going to take it into the back of the store to take a look at the internals. I'm waiting around for about two minutes before he comes back with this uncomfortable expression on his face. He sits down opposite me, takes a slow breath through his bearing teeth, and then begins to unload the bad news. The general gist was that every single component inside of my machine would need to be replaced, and that would amount to more than the actual value of a brand-new one. He told me that he could visibly see coffee residue on each part of the machine, which from Apple's point of view, means that they'd all need to be replaced in order to reinstate my warranty. He then finished with, "at this point, your best bet is to actually sell it for parts, and then use the money to buy yourself a new one".
I'm absolutely astounded by their response to this matter. I paid very shy of £2,000 for this computer with a year's AppleCare on top of that, and their best advice is to simply sell it for pocket change? I told him that I wasn't happy with his evaluation and that I'd be returning to hopefully see someone else in the near future, but he stabbed back at me by telling me that he'd already put all of this down on my record so it wouldn't do me any good. I don't know whether there's any truth to that, or whether he was just saying it to spite me, but at the moment I'd bet on the latter.
I have absolutely no idea what my next move is. I know that while I do nothing, my internals are likely corroding away, which is pushing me towards finding someone who knows how to disassemble and clean computer internals. I'm also wondering that if that is the case, and all traces of coffee are gone, can I return to the Apple store and have it reevaluated in the hopes that I'll be seen by someone who genuinely wants to help me?
I'm almost at the point of breaking down. I'm a student, I'm living away from home, I'm in the midst of my exams, and now I'm apparently £2,000 down too.
Please, help.
Step 1- relax. Take a deep breath. Focus on exams. It's just a computer. Yes it's expensive. But it's nothing that cannot be replaced.
Step 2- use it until it no longer works. I mean if it's working what's the problem.
Step 3- try a 3rd party unauthorized store
step 3.5- try another genius. If they play games tell them to look at it again. Just be blunt "That previous guy seemed like a crook and I didn't trust him. Will u please look at it?"
Step 4- if still unhappy with 1-3.5, get a windows for like 300 bucks.
Done.
On Tuesday I happened to knock over a mug of coffee, and a relatively small amount of it went through the keyboard of my brand-new maximum specification 13" MacBook Pro Retina. I dived out of my chair, removed the adapter, and the power immediately cut off. I gently dried it off with a towel, and then stood it next to a radiator in a tent-like position and left it there for around 24 hours, as instructed by those I'd found online who'd experienced similar accidents. The next day I took it to have the damage evaluated at my local Apple Store. I'd been warned not to try to switch it on, so I was concerned when the bloke had his thumb over the power button about five seconds after I'd opened it. Despite my skepticism, everything seemed to be working fine. But then, after about about ten minutes of fiddling, it became apparent that the speakers were completely dead. But hey, that's a lot better than what I was expecting. A new set of speakers will set me back, what, £100? Hardly the horror story that I'd been hearing from people online, I thought.
So, next this bloke tells me he's going to take it into the back of the store to take a look at the internals. I'm waiting around for about two minutes before he comes back with this uncomfortable expression on his face. He sits down opposite me, takes a slow breath through his bearing teeth, and then begins to unload the bad news. The general gist was that every single component inside of my machine would need to be replaced, and that would amount to more than the actual value of a brand-new one. He told me that he could visibly see coffee residue on each part of the machine, which from Apple's point of view, means that they'd all need to be replaced in order to reinstate my warranty. He then finished with, "at this point, your best bet is to actually sell it for parts, and then use the money to buy yourself a new one".
I'm absolutely astounded by their response to this matter. I paid very shy of £2,000 for this computer with a year's AppleCare on top of that, and their best advice is to simply sell it for pocket change? I told him that I wasn't happy with his evaluation and that I'd be returning to hopefully see someone else in the near future, but he stabbed back at me by telling me that he'd already put all of this down on my record so it wouldn't do me any good. I don't know whether there's any truth to that, or whether he was just saying it to spite me, but at the moment I'd bet on the latter.
I have absolutely no idea what my next move is. I know that while I do nothing, my internals are likely corroding away, which is pushing me towards finding someone who knows how to disassemble and clean computer internals. I'm also wondering that if that is the case, and all traces of coffee are gone, can I return to the Apple store and have it reevaluated in the hopes that I'll be seen by someone who genuinely wants to help me?
I'm almost at the point of breaking down. I'm a student, I'm living away from home, I'm in the midst of my exams, and now I'm apparently £2,000 down too.
Please, help.
The main damage will be to the keyboard. I spilled coffee on a MacBook Air. I was able to clean out most of the coffee that got inside the case, but the keyboard is a built like a sandwich of plastic layers beneath the key switches. The general method for repair would be to replace the top plate that includes the keyboard and the trackpad.
In my case, used top plates are available for around $200, but as the MacBook Air is a 1.1 and limited to Lion, I'm going to replace it with a new Retina MacBook. While I'm waiting, it's still useable with a bluetooth keyboard.
I seriously doubt that every component would need to be replaced as the keyboard, at least in the MacBook Air, is sealed by black tape along its edges. This appears to be done more for keeping the keyboard lighting from straying rather for coffee spills, but I think it definitely limited the amount of coffee that got into the case.
There would be a fair amount of labor involved with changing out the top plate, i.e., transplanting the logic board, speakers, and other internal related hardware that may be mounted on the top plate.
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You are entitled to go for a re-evaluation but no one knows the outcome. The previous genius may or may not have logged down your case. If he logged down then you either pay for the fix or walk away. If he didnt logged down then the new genius can decide whether or not Apple should fix it under warranty. I doubt they will fix it under warranty though because if the coffee stain is visible then you are sole.
I dont see any attitude issue with the previous genius. I think he is giving a great advise to you and is within Apples policy. Its obvious that he cant fix it for you under warranty because of the coffee spill (Apples policy). He actually recommended you to sell it as parts which you wont lose all the money (i.e. good from your point of view but not the best because you want free repair). He cant suggest you to sell the computer as second hand because of the liquid damage (protects potential buyers). I am sure there are parts thats worth something (e.g. screen and panel?). If I were to work as a genius, I would have given the same suggestion.
About two months ago, mi kid spilled a full glass of white coffee on the keyboard of his Macbook Air. He just switched it off, let it dry to the next day, and it's humming along nicely since then. Coffee is probably not that corrosive, I'd just got a young technician to open and clean it for you.
When one of my co-workers spilled Mountain Dew on my MacBook Pro non-retina I certainly was not thrilled. I quickly turned the computer sideways and let what liquid drain out. I few days later I took it to an authorized dealer knowing I had AppleCare and made up an excuse of it randomly shutting down. Wasn't going to tell them what actually happened.
I thought who ever looked at it would see the sugar-re residue and be out big bucks cause sugar I think would eat electric parts. But all that was replaced was the speaker wire connectors.
Just speaker wires, no logic board replacement thank goodness. I've moved on to a mid 2014 retina now and more careful not to have liquids around the computer.
Good luck.
Now I have my cylinder late 2013 Mac Pro, 2014 MacBook Pro and 2015 MacBook Air covered by State Farm Insurance for about $16 a month. Covers everything from spills, to accidents, if it gets stolen, etc.
https://forums.macrumors.com/showthread.php?p=21030556#post21030556
I thought who ever looked at it would see the sugar-re residue and be out big bucks cause sugar I think would eat electric parts. But all that was replaced was the speaker wire connectors.
Just speaker wires, no logic board replacement thank goodness. I've moved on to a mid 2014 retina now and more careful not to have liquids around the computer.
Good luck.
Now I have my cylinder late 2013 Mac Pro, 2014 MacBook Pro and 2015 MacBook Air covered by State Farm Insurance for about $16 a month. Covers everything from spills, to accidents, if it gets stolen, etc.
https://forums.macrumors.com/showthread.php?p=21030556#post21030556
No it wouldn't. Either way, water or coffee, your warranty is void. Just claim on your personal accidental damage insurance. Or your student contents insurance. If you don't have any then learn not to spill coffee.
Yes it will be all logged against your machines serial number, you won't be the first to try and pull this fraud on Apple.
This really isn't on Apple's tab.
Im shocked that people put ANY type or liquid near a 2k laptop. If you are going to put your coffee near your machine be prepared for the worse or get insurance.
I've seen it done before. My friend spilled an entire glass of water right through his keyboard. I saw the damage. Upon powering it on, (after having left it to dry for two days) the screen was multicoloured, the fans weren't running, sporadic popping noises were coming from the base of the machine, and then it turned off and never powered on again. He was honest about what had happened, he told them that it was a full glass of water, and that he had fallen asleep whilst drunk and poured the entire thing over his device. His home insurance had already agreed to cover the damages, so he had nothing to lose.
He was told that the entire bottom case would need to be replaced, and that the price of that was £600 (I thought it was £700, but he's recently corrected me). He actually argued against their decision and pleaded that they'd just write the entire thing off, (knowing that every component in his machine was at relative risk) but they refused to give a false report to his insurance company. They assured him that liquid damage is only uneconomical to repair when the affected device is something less expensive, like an iPhone.
Within the space of a week, the amount of £600 was paid into his bank account, Apple were paid for the repair, and his MacBook was returned to him with his warranty fully restored. This was in January. He's still unhappy with the way it all played out, as he expects to be in and out of the Apple Store frequently over the next few years.
I know that that happened, which means that I know you're either deliberately lying, or you're ill-informed on the matter, (I'd suspect the former considering your dropping of the f-bomb). And I know that there's a chance of the same thing happening for me regardless of what the first technician's two minute evaluation was.
The earlier response I got is absolutely correct. Apple design their portable devices to be extremely susceptible to liquids, as they massively profit from damages that aren't covered by their warranties. They intend for a large number of their highly paying customers to be in the position that I'm in now. Knowing that, I'm under no moral obligation to play this in any way that isn't the most beneficial to myself.
I'm paying someone £25 to give it a thorough cleaning tomorrow, and then I have another Apple Store appointment booked in for Sunday morning. I'll report back with the good news.
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Absolutely spot on. Thanks for the empathetic and non-judgmental advice. You have an incredible style of writing too. Really entertaining reads.
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Yes, it's totally Apple's fault and Apple being irresponsible that you spilled your drink on your rMBP. I suppose it's also Apple's fault that I dropped and dented my old cMBP. Toughbook technology has existed for years! This was a good laugh, thanks.
FYI, I go to coffee shops all the time. No way is an open lid coffee coming near my rMBP. Get a Keyboard cover if it's that's difficult to keep away drinks, or buy an accidental damage insurance policy. Set the drink behind your rMBP. It's not difficult.
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Here's my post from another thread
I went through the hell of water damage with my 13 inch rMPB.
Did I mention I decided to have a cappuccino with lots of sugar in the morning following the catastrophe?
I had to wait an entire weekend before I lay my hands on a pentalobe screwdriver (this is actually terrible since you can't even rescue the thing if you know what your doing, almost made me sob) so the coffee had plenty of time to permeate the machine and corrode.
Funny thing is, the keyboard is surprisingly well isolated. Not a drop went through to the logic board!
After I opened it the only coffee that got inside was through the back vent and the speaker on the bottom when I frantically shook the thing upside down.
After the weekend I got a pentalobe screwdriver and promptly cleaned the whole thing with a toothbrush and pure IPA alcohol to no avail. No shocker here since the coffee that went through the vent grill went into contact with the logic board.
Still I managed to clean it squeaky clean before I took it in for repair.
In the end Apple exchanged the logic board and display (hell knows how that got damaged without the connector ever coming into contact with liquid, probably a short) as a warranty repair - none of the water sensors were tripped. I had to pay for the top case (the entire thing - trackpad, battery and keyboard assembly) but it wasn't even close to buying a new one, which I basically got since the only leftover part was the SSD and IO boards with USB, card reader etc.
All of this went through an Authorised Reseller, not an Apple Store.
Now they have you on record and even if you clean it out you are already marked as a spill victim.
I think your best bet is to have the logic board cleaned out by a professional repair shop with an ultrasonic cleaner. Maybe they can exchange the shorted logicboard elements if there are any. As for the keyboard, battery and top case you'll have to get a brand new one or a used but working one - they are all fused together and even if the battery and trackpad survived the keyboard cannot be detached and replaced without geting irreversibly damaged.
You can also sell it for parts, but hell knows how much of a return towards a new one it will be.
I went through the hell of water damage with my 13 inch rMPB.
Did I mention I decided to have a cappuccino with lots of sugar in the morning following the catastrophe?
I had to wait an entire weekend before I lay my hands on a pentalobe screwdriver (this is actually terrible since you can't even rescue the thing if you know what your doing, almost made me sob) so the coffee had plenty of time to permeate the machine and corrode.
Funny thing is, the keyboard is surprisingly well isolated. Not a drop went through to the logic board!
After I opened it the only coffee that got inside was through the back vent and the speaker on the bottom when I frantically shook the thing upside down.
After the weekend I got a pentalobe screwdriver and promptly cleaned the whole thing with a toothbrush and pure IPA alcohol to no avail. No shocker here since the coffee that went through the vent grill went into contact with the logic board.
Still I managed to clean it squeaky clean before I took it in for repair.
In the end Apple exchanged the logic board and display (hell knows how that got damaged without the connector ever coming into contact with liquid, probably a short) as a warranty repair - none of the water sensors were tripped. I had to pay for the top case (the entire thing - trackpad, battery and keyboard assembly) but it wasn't even close to buying a new one, which I basically got since the only leftover part was the SSD and IO boards with USB, card reader etc.
All of this went through an Authorised Reseller, not an Apple Store.
Now they have you on record and even if you clean it out you are already marked as a spill victim.
I think your best bet is to have the logic board cleaned out by a professional repair shop with an ultrasonic cleaner. Maybe they can exchange the shorted logicboard elements if there are any. As for the keyboard, battery and top case you'll have to get a brand new one or a used but working one - they are all fused together and even if the battery and trackpad survived the keyboard cannot be detached and replaced without geting irreversibly damaged.
You can also sell it for parts, but hell knows how much of a return towards a new one it will be.
I'm not trying to pretend that it wasn't due to liquid, I'm trying to make them repair the parts that are actually damaged. Getting a little bit of liquid on your keyboard doesn't automatically mean that every part needs to be replaced, surely you can vouch for that. If I clean off the residue from the hard drive, Apple might not view it as something that needs to be replaced, you know?
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