If it's within the store's return policy, send it back. Any sort of clicks on a brand new drive are bad.
My 1TB is pretty well silent and is only audible if you rest an ear on the case, but it does vibrate slightly. It can be felt through the area either side of the pad and through the lower case if it is being used on your lap.
I am pretty pleased at the speed of the thing too. I guess that is down to the high density, given the relatively slow spindle speed.
First, you can install this little menu app: http://www.macupdate.com/info.php/id/23777/smartctl
then once installed in your menu, look at attribute 193, the Load_Cycle_Count. Wait a few moments and count the clicks you hear.... when you check the load cycle count, it should have increased by the # of clicks you heard. If this is true, then there is no malfunction per-se.
However, it has been suggested that hard drives will only take ~ half a million load cycle counts before failing. There are several threads explaining how to get in installed floating around on these forums ( eg here or here)
does yours click as well? Because mine has the same vibration you are describing now. I mean I hear clicks and feel slight vibration but performance wise, this thing ROCKS! It loads up even faster than the stock drive and feels super fast.
No clicks or anything; only the slight vibration robs it of the 'perfect' title.
Listened to your audio file 2 times. That sound is perfectly normal for notebook hard drives, especially for drives with that many platters. Its the aggressive OS X power management that forces the drive to park its head every few seconds, you wouldn't hear it that much within Windows. You can force your HDD to ignore the power management commands from OS X with a small tool called hdapm
http://mckinlay.net.nz/hdapm/
So this program will reduce the number of clicks the HD makes? How long do I need to listen in for the clicks? Can this program be uninstalled once I figure out the clicks?
Also what do you mean about the load cycle clicks indicating a failing drive? So if my drive clicks or anything, it also hints at drive failure, despite SMART status being verified?
okay, so the clicking (well, at least this clicking) does not indicate anything like a failing drive. note that clicking that sounds metal-on-metal is a serious indication of a failing hard drive. this clicking is not that click.
in any case, the components of the hard drive are rated for only so many uses before they will fail, on average. typical max ratings for load cycle counts are in the 300k to 600k range, so if you have one every 6 seconds (like I was when I installed my hard drive), you can imagine that 600k clicks * 6 sec/click * 1 min/ 60 sec * 1 hour / 60 min * 1 day/24h ~= 42 days expected mean lifetime on the high end of the spectrum. One click / 2 minutes would mean ~ 420 - 840 days.
So, post hdapm, instead of getting 600 clicks / hour, I average about 0.42 clicks / hour (basically, it only does the load cycle whenever my laptop sleeps / restarts).
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and yes, the smartctl can be uninstalled. however, the hdapm program needs to be run whenever your computer is booted / woken from sleep (but there is a script to install that does all of that for you once it is set up correctly)
Just put the drive in enclosure and boot from OS X disk, open Disk Utility and zero- or 7-pass erase it
Ok since I posted so many threads regarding my Western Digital Scorpio Blue 1 TB hard drive and my Macbook Pro 13" (late 2009), I figured I'd make this thread the central hub for it.
what does zero or 7-pass erase it mean? so I would first erase the external, then boot from the CD, press c when booting, put mac os x on the external, then I would erase the 1tb drive while still in my MBP?
All your threads have now been merged together. Do not make any more new threads about this topic, please.
No, you put the 1TB in enclosure and then boot from install disks, you don't OS X for this. Then you erase it with Disk Utility. Pass erase means that your HD is overwritten once (zero-pass) or 7 times (7-pass), 7-pass being more secure. When you erase it normally, nothing is actually removed, it just shows that space as free and will then overwrite if needed. Pass erase will make the data unrecoverable so nobody can recover your data from HD.
what causes this clicking in some HDs and not in others? I feel like the only one with the clicking 1TB drive, others say theirs is even MORE silent than the stock drive!
this hdapm program will resolve this issue? If others didn't need to do this and still have silent drives doesnt that mean my drive has an issue?
my understanding is that this is an issue that arises from a combination of the drive and software (os x). to illustrate, there was an issue in a version of ubuntu several years back that resulted in this exact issue. basically the ubuntu developers let the hdds use whatever their default power management settings were from the manufacturer.... some drives are very power management-aggressive and want to retract the heads very quickly. unfortunately, the unix/linux based systems are very active when it comes to hdd access, and therefore the heads need to be re-engaged almost immediately. supposedly windows is better about this, and does not have this issue, which is probably why the default settings can be left so aggressively and work out for most consumers.