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Action Required: Order XXXXXXXXXX

Interesting message from Apple. The funny thing, my phone is working fine and I have no idea where they got this idea from. AT&T did flub my activation a little bit, by putting my iPhone 5 on both my phone number and my wife's phone number at the same time, which caused her iPhone 4S to stop working, until they fixed it.

Today I received a SIM chip by FedEX, so I don't know what to do with it.

We appreciate your recent iPhone purchase at the Apple Online Store.

While Apple strives to ship every product without error, our records
indicate your iPhone shipped with a defective SIM Card. If the SIM
Card is defective, you will not be able to activate your iPhone.

To resolve the issue, we are sending you a replacement SIM Card via
overnight shipping. To track your replacement SIM Card please visit
our online Order Status page at www.apple.com/orderstatus .

Once you receive your iPhone and replacement SIM Card, remove
the defective card from your iPhone and insert the replacement.
Then, simply connect your iPhone to iTunes to complete your
activation.

For assistance changing the SIM Card, please contact AppleCare at
1-800-MY-IPHONE (1-800-694-7466). Our iPhone technical support
team is available from Mon-Fri 4:00 a.m. - 9:00 p.m., or Sat-Sun
6:00 a.m. - 6:00 p.m. Pacific time.

We apologize for any inconvenience this may have caused, and appreciate
your business.

Thank you for shopping at the Apple Online Store!

Sincerely,
Apple Online Store Team


Answers to many Apple Online Store questions can be found at Online
Help: http://www.apple.com/support/store
 
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