iPad Activation Problem with iCloud account

Discussion in 'iPad' started by AndAr, Nov 14, 2017 at 6:17 AM.

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  1. AndAr macrumors newbie

    Joined:
    Nov 7, 2017
    #1
    Hello. My problem is on iPad 2 and about iCloud account. I had this friend that used to have it with her email and password and now i don't have any access on it and also she doesn't remember the password or any way to resolve this problem. They told me to reset and so I did but still the iCloud account didn't remove. And now to have access i have to enter the password of her email account. I tried to do this thing with iTunes but my laptop does not recognize it.

    Thank you.
     

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  2. akash.nu macrumors 68030

    akash.nu

    Joined:
    May 26, 2016
    #2
    There’s no way to get away from that lock. Ask your friend to remember it or take it to an Apple store and see if they can do something about it.
     
  3. ericwn macrumors 65816

    Joined:
    Apr 24, 2016
    #3
    Once your friend remembers her credentials she can remove the device from her iCloud account. You as a third party cannot use the device prior to this.
     
  4. tromboneaholic macrumors 65816

    tromboneaholic

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    Jun 9, 2004
    Location:
    Clearwater, FL
  5. KGB7 macrumors 6502a

    KGB7

    Joined:
    Jun 15, 2017
    Location:
    Rockville, MD
    #5
    She can call Apple support and ask them to remove iPad from her Apple account.
     
  6. TheRealAlex macrumors 65816

    Joined:
    Sep 2, 2015
    #6
    Always download and keep an OLD iOS Firware on PC do a reformat don’t turn on WiFi. Keep the PC offline. And start fresh.
     
  7. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #7
    [MOD NOTE]
    There's no way around the activation locks, and discussions on circumventing that measure almost always degenerates into accusations of theft and bickering so this thread is getting locked.

    OP, your friend needs to get it unlocked, she may be able to do this apple, if she still has the receipt and/or can prove ownership with them, otherwise she'll need to remember the authentication details.
     
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