Hello. My problem is on iPad 2 and about iCloud account. I had this friend that used to have it with her email and password and now i don't have any access on it and also she doesn't remember the password or any way to resolve this problem. They told me to reset and so I did but still the iCloud account didn't remove. And now to have access i have to enter the password of her email account. I tried to do this thing with iTunes but my laptop does not recognize it. Thank you.