iPad Activation Problem with iCloud account

Discussion in 'iPad' started by AndAr, Nov 14, 2017.

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  1. AndAr macrumors newbie

    Nov 7, 2017
    Hello. My problem is on iPad 2 and about iCloud account. I had this friend that used to have it with her email and password and now i don't have any access on it and also she doesn't remember the password or any way to resolve this problem. They told me to reset and so I did but still the iCloud account didn't remove. And now to have access i have to enter the password of her email account. I tried to do this thing with iTunes but my laptop does not recognize it.

    Thank you.

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  2. akash.nu macrumors 603


    May 26, 2016
    There’s no way to get away from that lock. Ask your friend to remember it or take it to an Apple store and see if they can do something about it.
  3. ericwn macrumors 68000

    Apr 24, 2016
    Once your friend remembers her credentials she can remove the device from her iCloud account. You as a third party cannot use the device prior to this.
  4. tromboneaholic macrumors 68030


    Jun 9, 2004
    Clearwater, FL
  5. KGB7 Suspended


    Jun 15, 2017
    Rockville, MD
    She can call Apple support and ask them to remove iPad from her Apple account.
  6. TheRealAlex macrumors 68000

    Sep 2, 2015
    Always download and keep an OLD iOS Firware on PC do a reformat don’t turn on WiFi. Keep the PC offline. And start fresh.
  7. maflynn Moderator


    Staff Member

    May 3, 2009
    [MOD NOTE]
    There's no way around the activation locks, and discussions on circumventing that measure almost always degenerates into accusations of theft and bickering so this thread is getting locked.

    OP, your friend needs to get it unlocked, she may be able to do this apple, if she still has the receipt and/or can prove ownership with them, otherwise she'll need to remember the authentication details.
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