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Are you satisfied with your S2725QC?

  • Yes, and I would heartily recommend it to others.

    Votes: 7 100.0%
  • No, I think there are better alternatives, I will comment them.

    Votes: 0 0.0%
  • It gets the job done.

    Votes: 0 0.0%
  • I'm not satisfied.

    Votes: 0 0.0%

  • Total voters
    7
Did you reach out to customer service?
It should never have delayed so much.

I ordered on 12th April and I was hoping I would get it by first week of May but this is disappointing.
I did. I was told that this is normal and this is an exclusive pre-order monitor. According to them, they don't have any stock of it right now and more is expected to come around 5th of May. Shipping may take another 5 days, hence their quoted delay.

If their word is to be believed, you might actually get your order on-time or even before the promised date
 
I did. I was told that this is normal and this is an exclusive pre-order monitor. According to them, they don't have any stock of it right now and more is expected to come around 5th of May. Shipping may take another 5 days, hence their quoted delay.

If their word is to be believed, you might actually get your order on-time or even before the promised date
Seems like they’ve finally started dispatching the orders. I called them and was told that my order has been shipped and shared a tracking id with me. I’ll share an update once I receive it. They’ll probably ship yours too in a couple of days if not already.
 
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Seems like they’ve finally started dispatching the orders. I called them and was told that my order has been shipped and shared a tracking id with me. I’ll share an update once I receive it. They’ll probably ship yours too in a couple of days if not already.
Called them and was told would ship around 5th of May, which would also be the last date for my patience after waiting for 40 long days. I will be content with LG 60hz if my Dell doesn't ship by 5th.
 
Are you going to cancel your order?
There are plenty of similarly priced 4k monitors but none with 120hz.
There's also Dell s2722qc but it's priced so close to this monitor that it makes sense to just buy this one or atleast it felt at the time

I don’t have an order placed for this. I’m still just trying to decide.

I’m not going to buy it if there’s any chance at all of burn-in.
 
I don’t have an order placed for this. I’m still just trying to decide.

I’m not going to buy it if there’s any chance at all of burn-in.
How would you be sure of either case? One person already has reported so we know that chance is not non-zero.
 
Hello Hello,

I have been active in this page from when it was only page 1, i didnt wanted to use email to signup and post but i see a lot of discussions related to what i faced.

1. Cancellation - Yes, even i have cancelled an item which was booked on April 7th because i found a coupon online while i was searching for employee discount by pinging people on linkedin 😜 to help, but no one did so some website coupon i tried worked
Subtotal₹31,999.00
Discount (WOW5%)-₹1,599.95
Gift Wrap₹0.00
Incl. of IGST₹4,637.14
Grand Total₹30,399.05

Now during this cancellation first i cancelled from website but after that i didnt see past order history which made me confuse and led to call them and then they suggested to write a mail and eventually they did replied next day for cancel acceptation. But the worst part is refund, The order got cancelled on 11th i guess but they didn't initiated refund and that led me to do multiple emails and they responded with refund screen shot which they did after my mail sent 😂.
But till date 25th april i havent received my refund on my card yet and i have a due on 30th (fu*k). But since refund is processed i just need to wait and cant do much.
View attachment 2505319
Screenshot in mail attached:
View attachment 2505318

2. Order delay - Unlike others, i also worried that even after 15+ days i only get to see status as 'processing' so i had to mail them to check wether my order is fulfilled or gonna cancel it and they said same thing like other but few extra thing and that is a date.
View attachment 2505320

I wanted to write this post a long back to share you all the coupon code which i used, bcz i am not into this post writing, but this thread which i was following from start had made to contribute something and heres mine. Even though i am not a pro to give review this is the most i can do. I was just looking for a monitor because my org has a WFH setup policy where i can buy one and this one ticked all my expectation.

FYR i am owning a Mac Air M3 and already have a LG FHD 27" monitor so this 4k can be a big difference for my eyes. And for the first time i have built my desk setup from past 3yrs of WFH (in bed mostly 😩).

View attachment 2505323
Hello @dhanush did you receive the refund? I’ve canceled mine today
 
Hello @dhanush did you receive the refund? I’ve canceled mine today
That's sad to hear, why did you cancel when your delivery date should be so near? Is there anything else you are going for

Mine got shipped couple of days ago, finally. Should reach to a mac near me by next week
 
Yeah, i didn’t want to but had to coz of the relocation. I’ve asked Dell care to ship the product to the updated address if possible otherwise cancel it.

Good to hear that your product has shipped. Hopefully you gonna like it @ilovemym1mba
 
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That's sad to hear, why did you cancel when your delivery date should be so near? Is there anything else you are going for

Mine got shipped couple of days ago, finally. Should reach to a mac near me by next we

That's sad to hear, why did you cancel when your delivery date should be so near? Is there anything else you are going for

Mine got shipped couple of days ago, finally. Should reach to a mac near me by next week
Did they send you an email confirmation? Status for my order is still in 'processing' and no emails yet.
 
Hello @dhanush did you receive the refund? I’ve canceled mine today
Yes, I received the next day of my post. U need to ping every 3-4 days to remind them because its just a click job for them but they wont do when we request and take time.

And @ilovemym1mba congrats on the updated status. What was ur booking date by the way, Mine is on 9th april but when i called on 3rd may they said it will be sent on 5th but still processing
 
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Yes, I received the next day of my post. U need to ping every 3-4 days to remind them because its just a click job for them but they wont do when we request and take time.

And @ilovemym1mba congrats on the updated status. What was ur booking date by the way, Mine is on 9th april but when i called on 3rd may they said it will be sent on 5th but still processing
Thanks. My booking date was 31 March. I think they've got the stock now and should be sending it out soon. Hope your one ships too
 
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I just popped for this. Will be here about Wed. If it is not a noticeable improvement from my 13 year old Dell running at 30hz, then it is going right back :) Had to buy from Dell as it is not on Amazon yet :(
 
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I just popped for this. Will be here about Wed. If it is not a noticeable improvement from my 13 year old Dell running at 30hz, then it is going right back :) Had to buy from Dell as it is not on Amazon yet :(
Please do let us know your mini review regardless!
 
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I looked into the manual and found this, please try it and let us know

View attachment 2506231


and then this, I don't know how much of an help this would be though (page 47 of manual)
View attachment 2506232
Hey, I appreciate your reply. Just to give you guys some feedback what's going on:

1) Image Retention. After 2 weeks of usage, I noticed image retention on my unit. For some context: 80% of my work is done in Chrome. Even though setting the Mac screen saver to 1 minute definitely helped a lot, I still get static screens fairly often (e.g., hours of meetings). The LCD Conditioning feature has definitely helped a lot, and after running it for 30 minutes, it somewhat solved the issue, though not permanently. It removes "old" image retention pretty quickly, but that doesn’t mean you won’t get a new one, lol. The fact that this feature exists shows that Dell is aware of the issue. ¯\_(ツ)_/¯

If your workflow is pretty dynamic, I think you’ll be fine. Running LCD Conditioning isn’t necessary to clear the crystals; it can be done on its own, depending on what you're currently displaying on the monitor. The images I showed you earlier were the worst I’ve seen, and it’s something you might expect if you leave a static Chrome bar on the screen for a couple of hours straight.

These are just my observations after 3 weeks of usage. It may get worse over time, or it may not, or I might notice new "patterns" of when this issue tends to show up, so don’t take it as gospel.

2) Ghosting. Another problem I’ve noticed with this monitor. I didn’t notice a big difference when switching the response time between Normal, Fast, and Extreme. The more expensive version U2725QE also has this problem as per review. I can see some blur when scrolling or switching virtual desktops extremely fast. It's not a dealbreaker for me. I also tried gaming on this monitor - it wasn’t bad at all. It may not be perfect for competitive games, but it's definitely acceptable. I’m pretty satisfied with it for casual gaming.

The biggest plus for me with this monitor is the ease of switching input source when I turn off mac and turn on PC (auto input mode is GOAT), the built-in USB hub, and even the fact that you press power button and monitor turns off / on immediately is what I really like. Honestly? I’m pretty satisfied. The minimalistic design is also a big advantage for me. I don’t plan to return my unit. I’m absolutely tired of trying to find "the best" monitor. I just hope they will do better in a couple of years when I will be upgrading lol. So my final verdict is that, even though the panel isn’t ideal, the overall UX/UI and usage experience are really good.

Please let me know if you have any questions, happy to help.

P.S. and btw front ports are amazing, I use them daily, saves me time.
 
Hey, I appreciate your reply. Just to give you guys some feedback what's going on:

1) Image Retention. After 2 weeks of usage, I noticed image retention on my unit. For some context: 80% of my work is done in Chrome. Even though setting the Mac screen saver to 1 minute definitely helped a lot, I still get static screens fairly often (e.g., hours of meetings). The LCD Conditioning feature has definitely helped a lot, and after running it for 30 minutes, it somewhat solved the issue, though not permanently. It removes "old" image retention pretty quickly, but that doesn’t mean you won’t get a new one, lol. The fact that this feature exists shows that Dell is aware of the issue. ¯\_(ツ)_/¯

If your workflow is pretty dynamic, I think you’ll be fine. Running LCD Conditioning isn’t necessary to clear the crystals; it can be done on its own, depending on what you're currently displaying on the monitor. The images I showed you earlier were the worst I’ve seen, and it’s something you might expect if you leave a static Chrome bar on the screen for a couple of hours straight.

These are just my observations after 3 weeks of usage. It may get worse over time, or it may not, or I might notice new "patterns" of when this issue tends to show up, so don’t take it as gospel.

2) Ghosting. Another problem I’ve noticed with this monitor. I didn’t notice a big difference when switching the response time between Normal, Fast, and Extreme. The more expensive version U2725QE also has this problem as per review. I can see some blur when scrolling or switching virtual desktops extremely fast. It's not a dealbreaker for me. I also tried gaming on this monitor - it wasn’t bad at all. It may not be perfect for competitive games, but it's definitely acceptable. I’m pretty satisfied with it for casual gaming.

The biggest plus for me with this monitor is the ease of switching input source when I turn off mac and turn on PC (auto input mode is GOAT), the built-in USB hub, and even the fact that you press power button and monitor turns off / on immediately is what I really like. Honestly? I’m pretty satisfied. The minimalistic design is also a big advantage for me. I don’t plan to return my unit. I’m absolutely tired of trying to find "the best" monitor. I just hope they will do better in a couple of years when I will be upgrading lol. So my final verdict is that, even though the panel isn’t ideal, the overall UX/UI and usage experience are really good.

Please let me know if you have any questions, happy to help.

P.S. and btw front ports are amazing, I use them daily, saves me time.
This is such a thorough reply, thank you for taking your time to write all of this. I know the fatigue of trying to find the next best thing. Me too, honestly just want some relief to my eyes and more working space.

Mine should arrive within 48 hours if everything goes according to their schedule.

Regarding image retention thing, I just have one question for you. Does it affect your day to day tasks? I am just trying to gauge the severity of it. I can imagine how tiresome it would be to run this LCD Conditioning every now and then, if the issue is persistent. Do you think contacting Dell about this issue would help? you should be covered by their warranty.

And for the ghosting thing, what was the refresh rate it would occur? 120hz?

Again, thank you for getting back to us
 
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I really don't understand how it can be acceptable to put out a monitor that has image retention after a couple of weeks.
 
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This is such a thorough reply, thank you for taking your time to write all of this. I know the fatigue of trying to find the next best thing. Me too, honestly just want some relief to my eyes and more working space.

Mine should arrive within 48 hours if everything goes according to their schedule.

Regarding image retention thing, I just have one question for you. Does it affect your day to day tasks? I am just trying to gauge the severity of it. I can imagine how tiresome it would be to run this LCD Conditioning every now and then, if the issue is persistent. Do you think contacting Dell about this issue would help? you should be covered by their warranty.

And for the ghosting thing, what was the refresh rate it would occur? 120hz?

Again, thank you for getting back to us
Hey, no problem. I hope you will be satisfied with yours. To answer your questions: no, it does not affect my day to day tasks, that is pretty much why I am keeping it. I don't have the time or the desire to contact their support, refund or replace a unit, wait again etc. I just want to do some work, that's it.

As for ghosting, yes, it was 120 hz.
 
Hi, I first wanted to thank everyone who has contributed to the reviews of the S2725QC/S monitor, I was hesitating because 4K 120Hz at ~$350 seemed too good to be true, especially for the Dell quality which always has been good in monitors, but it seems that good IPS panels are going mainstream.

Thanks to the reviews here, I decided to buy it and pulled the trigger, I’m expecting to receive the monitor in 2-3 weeks. I also have an LG 27UP850-W that I have been using with my M1 Max laptop, so I’ll post details and comparison info when I have it here.
I have been using the monitor for the past 4 days, so far everything is looking good.

I plugged it to both a M1 Max and M4 Pro MacBooks and both immediately detected 4K 120hz via the Surface Thunderbolt 4 dock, the monitor is connected via USB-C to the dock.

I have the S2725QC and the LG 27UP850-W connected to the dock (triple screen setup with the MacBook screen) working without any issues.

Main differences:
- The Dell color is a bit warmer, even when setting the LG monitor to the warm color temp. I had to reduce the color gain from the Dell to R:95% G:96% B:100%, and set the LG to warm, and they look similar.
- The 120Hz is very noticeable to me, but I think it shouldn’t be a dealbreaker.
- The LG is definitely brighter (as expected from the specs, 400 vs 350 nits). I use the Dell at 90% and the LG at 75% and they seem pretty similar to me like this.
- No other issues from my end, no ghosting or image retention so far, but I’ll update this in case something changes.

Of course it’s no OLED or MiniLED, but for the price I think you get a great monitor, I just with it was a tad brighter so that I would run it less bright (for the lifespan), but other than that, I think it’s a solid budget choice.
 
I have been using the monitor for the past 4 days, so far everything is looking good.

I plugged it to both a M1 Max and M4 Pro MacBooks and both immediately detected 4K 120hz via the Surface Thunderbolt 4 dock, the monitor is connected via USB-C to the dock.

I have the S2725QC and the LG 27UP850-W connected to the dock (triple screen setup with the MacBook screen) working without any issues.

Main differences:
- The Dell color is a bit warmer, even when setting the LG monitor to the warm color temp. I had to reduce the color gain from the Dell to R:95% G:96% B:100%, and set the LG to warm, and they look similar.
- The 120Hz is very noticeable to me, but I think it shouldn’t be a dealbreaker.
- The LG is definitely brighter (as expected from the specs, 400 vs 350 nits). I use the Dell at 90% and the LG at 75% and they seem pretty similar to me like this.
- No other issues from my end, no ghosting or image retention so far, but I’ll update this in case something changes.

Of course it’s no OLED or MiniLED, but for the price I think you get a great monitor, I just with it was a tad brighter so that I would run it less bright (for the lifespan), but other than that, I think it’s a solid budget choice.
Is your LG monitor noticeably better than this Dell monitor?
 
Is your LG monitor noticeably better than this Dell monitor?
Better in what sense? I mentioned the only differences that I notice in the post. Colors look really nice on both, changing the profile colors make it seem like they support pretty close to the same colors to my eyes.

If you don’t need full brightness (like in my case), then I don’t think you will have any issues.

I updated my brightness settings: Dell: 85%, LG: 61%. When I get the LG past 90% it hurts my eyes (in a well lit room with both natural and overhead lights).
 
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