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iPad Air 2 Screen distoring when holding.

I have an air 2, 128gb cellular and it does the same thing with pressure. I had already sold my air 1 so couldn't check it however my partner still has his air 1 and I could re produce it on his, just had to use a little more pressure.
 
icecoldart said:
There is no apple store in my town, but we have Media Markt which sells some Apple's products . I went there to test out the display models and all of them had the issie described, however I had to look for the exact spot to press until the issue beacame visible, witch quite some pressure to be honest. Now that must mean one thing, some Air 2's are obviously more susceptible.

I've ordered a 64 Gig Gold variant which should arrive in about 2 days, so I just hope that it is as "bad" as the display models in the store, as this means that I will probably not notice this problem much, if ever.

Here's a video I took in the store witch my iPhone 4s, it's camera is not as good as the newer iPhones but it was good enough to show that.

https://www.youtube.com/watch?v=Ss_b_80a63I
Click to expand...
Yea that there, the what you showed, that would be something I probably will never see.
 
Just picked up my 64 gb iPad air 2. I can reproduce this distortion but for me ITS NOT the way I normally hold the iPad. I'm a lefty and hold it in my right hand as a rule. But in order to reproduce I have to hold it in such an unnatural position. I have long fingers so my standard grip is the corner nestled in my right palm and fingers near the apple logo.

Honeslty I can't see anyone other than a child holding their iPad so close to the back edge to reproduce this. I guess it's an issue for some by I have to cramp my fingers up near the edge to even get it to distort by shaking it or applying pressure.
 
Lobwedgephil said:
A case makes it worse in my experience.
Click to expand...

Depends on the case. A hard back case I've been using actually stops the problem from occurring. The Apple Smart Cases aren't really hard back, so I'm guessing that's the case that makes it worse for you.
 
Just for kicks, I tried this with my Air 1 and had to push REALLY hard but I did see the distortion in the same spot as the Air 2.

Once again, I've never seen this in the year that I've owned it. No speaker buzz, no screen distortion...I think structurally, the Air 1 is perfect in terms of design thinness. The Air 2 seems a bit too thin and there are things that are suffering as a result.

If only I could transplant that A8X chip into my Air 1....I'd rule the world! Muahahaha :D
 
jlp2979 said:
Just tried this and it doesn't cause distortion on mine. If I walk with a hop while doing that then I get a small spot of distortion. I can't say I spend my time hopping with iPad in one hand lol, so I really don't care if distortion appears while doing that. Appears that various units are more sensitive to pressure than others. If you have an otherwise perfect screen I wouldn't try to exchange for another unit. Not worth it to deal with possible dead pixels or other screen issues that may pop up in replacement units. I'd doubt Apple geniuses would even acknowledge this as an issue if you brought it in.
Click to expand...

I think it's about some display more sensitive than others because I saw here the spot appears even when you hold your iPad while walking. What are the chances we get a display with dead pixel? It is very rare to me to hear anybody got dead pixel in their iPad. Maybe I am missing something but well...never heard any issue abt dead pixel. Distortion? a lot.

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cababah said:
Just for kicks, I tried this with my Air 1 and had to push REALLY hard but I did see the distortion in the same spot as the Air 2.

Once again, I've never seen this in the year that I've owned it. No speaker buzz, no screen distortion...I think structurally, the Air 1 is perfect in terms of design thinness. The Air 2 seems a bit too thin and there are things that are suffering as a result.

If only I could transplant that A8X chip into my Air 1....I'd rule the world! Muahahaha :D
Click to expand...

and the 2GB RAM. and the 8MP camera. and the faster wifi & LTE. and the laminated display (that hollow feel in Air 1 display seems to present quite an issue)
 
addictzz said:
and the 2GB RAM. and the 8MP camera. and the faster wifi & LTE. and the laminated display (that hollow feel in Air 1 display seems to present quite an issue)
Click to expand...

2GB RAM would come with the chip, I could not care less about the cameras on the iPad. My 6+ is the camera I use.

The plasticky sounding screen isn't that bad and I got used to it. I'd rather have that than a vibrating screen when music is playing and that shows LCD distortion from tapping the back. That to me is a more major issue than the screen feeling "hollow" when using it.
 
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cababah said:
2GB RAM would come with the chip, I could care less about the cameras on the iPad. My 6+ is the camera I use.

The plasticky sounding screen isn't that bad and I got used to it. I'd rather have that than a vibrating screen when music is playing and that shows LCD distortion from tapping the back. That to me is a more major issue than the screen feeling "hollow" when using it.
Click to expand...

All people have personal taste of the issues I guess. The vibrating chassis is bad for me too but normally I listen using earphone so it won't be a big problem for me. However whenever I tap on the iPad Air, I definitely can feel that hollow feel and a little bit uncomfortable with it.
 
cababah said:
2GB RAM would come with the chip, I could care less about the cameras on the iPad. My 6+ is the camera I use.

The plasticky sounding screen isn't that bad and I got used to it. I'd rather have that than a vibrating screen when music is playing and that shows LCD distortion from tapping the back. That to me is a more major issue than the screen feeling "hollow" when using it.
Click to expand...

'Could not care less'
 
If this is happening to you in normal use, exchange it. No way in hell would I have noticed this in my normal use. It takes to much pressure on a specific point for it to happen without me trying.

Either people are dramatizing by saying it automatically happens just because they are holding it with one hand, or they need to exchange for a serious fault in sensitivity.
 
MattMJB0188 said:
I have returned more iPhone 5's then anyone of you would have done for QC issues. I know QC exists with every apple product. Now with my Air 2 I had to apply an unusual amount of pressure to replicate this. I did see it. However, when I was walking with the Air 2 with no case on it, I did not notice the distortion. It seems some Air 2's are doing this more easily. I guess if it is happening under normal usage, then return it. Mine does not.
Click to expand...
Well the source of the problem is still the cheap glass that they are using..... Mine doesn't have this issue unless I force it but it still feels hallow while the illusion is that it isn't but since it's glued to the lcd you can't notice it.
 
Checked a few in my local Apple store today. All had the issue. Original Air is fine and feels better made and more solid. I just wish they were not obsessed with thin. The original Air body with the Air 2 innards would be perfect. And have awesome battery life too. Apple have messed this one up. Big-time.
 
Well I called Apple and set up a return/replace. While on the phone I sent the girl the video of the ipad and her response was "Whoa"....

New one on the way...fingers crossed.
 
Mine will do it in one spot and only when I squeeze much harder than I would ever normally squeeze. I'm not considering mine a problem, especially since the screen is even and perfect.

Make sure you're using a sturdy case to be safe.
 
If I press my iMac screen it does it. If I press my macbook air screen it does it. If I press my 3DTV screen it does it.

Ergo, don't press the screen.
 
if I press it, it will distort. Absolutely not a big deal at all. I'll live to see another day, and my heart beats on.
 
Tested this out on the sample model at the Best Buy. You do indeed see the distortion when applying some pressure on the back of the ipad. Of course, I'm not sure I would ever even put pressure on that particular area. Showed the Best Buy guy and he was surprised. I'll still likely get this version, but it's a little disappointing to be honest. You expect a premium design with Apple, and it just makes it seem a little cheap.
 
MrGimper said:
If I press my iMac screen it does it. If I press my macbook air screen it does it. If I press my 3DTV screen it does it.

Ergo, don't press the screen.
Click to expand...

I do wonder if people like yourself bother to actually read about the issue before rushing in to put people down. All you've done is show your ignorance of the issue.

People are having this issue when a small amount of pressure is applied to the back in many cases just holding the Ipad in their right hand in normal use.

Even if this wasn't the case, you aren't supposed to touch your Imac or Macbook screen, touching the Ipad screen is the main use of an Ipad, to even suggest that's wrong is just idiotic. Honestly I love Apple products but Apple fans are the Scientologists of the tech world. Absolute blindness of Apple being able to make any mistakes.
 
I can get my Air 2 to do it.... If I hold it with a vice-like grip. When you do that, you put pressure on the back and you twist the screen slightly.
 
MrGimper said:
If I press my iMac screen it does it. If I press my macbook air screen it does it. If I press my 3DTV screen it does it.

Ergo, don't press the screen.
Click to expand...
Please try remedial reading comprehension. People are not getting this issue from pressing the screen.
 
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