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iPad Air 2 Screen distoring when holding.

Creep89 said:
Ok, after some "testing" I finally see the "issue" here. It required some "testing", because I wasn't able to reproduce the issue while using my iPad. I had to add so much more pressure to the back I haven't ever did to my iPads. Holding it with one hand I don't see screen distortion and everything is fine.

I guess people are really trying to find an issue.
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Same here, I can reproduce it by pressing REALY HARD at the back, but as I've mentioned before, this is just NORMAL LED "syndrome", that is present on ALL laptops and now (finally) on iPad air 2 as well ;)
Nothing to worry about, it's the way LCD's behave under pressure.
iPad Aiir 2 will hold quite nicely with this so called issue for years to come :)
 
Congratulations, we found the iPad air 2 issue. Everyone filter out and endless test and exchange iPads until we ever give up on it or forget about it. The OP shroud be credited for his discovery.

So just one question, This requires more than normal pressure? Could the fix be to use normal pressure? I know it's crazy but it's so crazy it just might work.
 
Creep89 said:
Ok, after some "testing" I finally see the "issue" here. It required some "testing", because I wasn't able to reproduce the issue while using my iPad. I had to add so much more pressure to the back I haven't ever did to my iPads. Holding it with one hand I don't see screen distortion and everything is fine.

I guess people are really trying to find an issue.
Click to expand...

I don't think anybody is trying to find an issue.

1). It's quite obvious from the video posted that the distortion is an issue on at least one iPad.

2). I highly doubt the posters who say they see it are lying. Why in the world would anyone spend the $$$ for an iPad and hope to find an issue??

3). It's also obvious to ME that it happens only in varing degrees because I had to press really, really hard on the back of mine to see the distortion. So hard that nobody in real life would ever do it.

Why it happens only in varying degrees I have no idea. Perhaps when a really good tear down is done someone with some real engineering knowledge will chime in. Who knows....

There are iPads where it happens with everyday usage, we have videos to prove it. My experience, there is at least one iPad -mine (and I suspect many more) where it doesn't happen.

So everyone just stop calling each other liars. It's rude and inexcusable in a civil society.
 
Charliebird said:
Congratulations, we found the iPad air 2 issue. Everyone filter out and endless test and exchange iPads until we ever give up on it or forget about it. The OP shroud be credited for his discovery.

So just one question, This requires more than normal pressure? Could the fix be to use normal pressure? I know it's crazy but it's so crazy it just might work.
Click to expand...
In my case it is not visible under normal use. To recreate the issue, I had to press quite hard.
As I've mentioned before, the same result can be achieved with the minimal fuss with every single notebook on the market today ;)
 
Charliebird said:
Congratulations, we found the iPad air 2 issue. Everyone filter out and endless test and exchange iPads until we ever give up on it or forget about it. The OP shroud be credited for his discovery.

So just one question, This requires more than normal pressure? Could the fix be to use normal pressure? I know it's crazy but it's so crazy it just might work.
Click to expand...

Except the problem happens to me just by picking up the ipad, and the guy in the Apple store agreed is was defective and he gave me a new 1 that does it less.

I was not looking for a problem. I got smacked by it when I picked up my ipad. I was hoping that no one else would have this issue so I could just return mine and all would be good and then we could move on to solving world hunger.

Also others have this same issue UNDER NORMAL USE. Just because people say it only happens to them based on heavy pressure, it does not mean that others don't have the issue under light use.

Next are you going to tell me that I'm picking up my iPad wrong?
 
Just want to point out that Apple issues silent fixes for these sort of things all the time. They can and do make minor adjustments to production process if needed. There was an MR article about it a little while back. I wouldn't be surprised if future units produced after a certain date cease to exhibit the issue, assuming that there is a cost effective fix.
 
Air 2 Screen distoring when holding.

Charliebird said:
Congratulations, we found the iPad air 2 issue. Everyone filter out and endless test and exchange iPads until we ever give up on it or forget about it. The OP shroud be credited for his discovery.



So just one question, This requires more than normal pressure? Could the fix be to use normal pressure? I know it's crazy but it's so crazy it just might work.
Click to expand...


The only pressure required to flex it is the torque applied by the weight of the iPad itself, picking it up, walking with it, handing it to some one, etc. Doesn't really require much effort at all.

Hopefully mine is an extreme edge case. Im gonna check out the display models at best buy and see what they do.

Having the Apple case on it doesn't help either, in fact I think it amplifies the issue.
 
Unless Apple agrees to repair these clearly DEFECTIVE iPads, I would return the iPad.

Silent changes are not good and you should not see any distortion just from holding a device that is meant to be held.

The OP is being ridiculous in sayings its not an issue for him. Its an issue for everyone...
 
andyw715 said:
The only pressure required to flex it is the torque applied by the weight of the iPad itself, picking it up, walking with it, handing it to some one, etc. Doesn't really require much effort at all.

Hopefully mine is an extreme edge case. Im gonna check out the display models at best buy and see what they do.

Having the Apple case on it doesn't help either, in fact I think it amplifies the issue.
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As I've mentioned in previous posts, deal with it or return.
All notebook computer screens exhibit the same issue... ;)
It is normal!!!
 
maintainin said:
Yep. The Air 1 was fine as far as weight and dimensions. Are you kidding me? it was a great tablet. I'm keeping my Air 2. But they caused some unneeded drama with the Air 2. No brainer. Update the internals and leave good enough alone.

Thats not Tim Cook and Apple though.
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I can agree with most hear that thinner is not necessarily better. But iPads are still TOO HEAVY.

They need to be as light as a magazine. That is the holy grail.
 
atlatnesiti said:
As I've mentioned in previous posts, deal with it or return.
All notebook computer screens exhibit the same issue... ;)
It is normal!!!
Click to expand...
But you don't hold up a laptop by the screen. You never touch a laptop screen. What I'm hearing is that while you hold it this happens. I don't think the guys complaining are poking the screen trying to make it happen.
 
3goldens said:
Yes this appears to be something everyone can expect to find. I will say I would probably not have paid any attention to this what so ever had this not been pointed out here on the forum. To me it is very very minor and would not bother me in the least. Primarily because in order to reproduce what has been described here I had to put a fair amount of pressure in that spot once I found it. I am right handed so this would not have popped out at me, again unless I had not seen this OMG thread.

Again, minor and again, something that is going to be inherent in all the models so don't waste your time running down to your local store and whining about it, you'll be able to reproduce this issue with every display model you encounter! Another solution would be to just let it go and accept it as part of the deal or return your air 2 and get an air!

My read on this is that it is almost as though there is a small cavity or gap right in that very spot.

If you look at the tear down pictures, they only have the wifi version up now, but one can see most of the chips and electronics are on the left hand side and the right hand side is basically battery and fused display.

I suppose the cellular one could have some components, cellular antenna perhaps on the right, but that remains to be seen until they get around to tearing that model down.

I know the whiners will whine and the moaner will moan about this inexcusable slight in design but most of us would probably never have noticed it or thought nothing of it if we had!

It is the very same effect as someone else mentioned if you push your finger against and lcd screen, nothing to really worry about unless your going to hold it like a gorilla would!
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This is a silly response. No iPad has exhibited this issue and they are man-handled all the time. The new ones are not being used in a different manner yet the problem quickly surfaced.

Its a design issue and Apple needs to fix it not just for new production but for those who keep. If the will not, then I would return the Air 2 and wait a few months. These devices are not cheap, and I am not going to give apple a pass on the issue.
 
atlatnesiti said:
As I've mentioned in previous posts, deal with it or return.
All notebook computer screens exhibit the same issue... ;)
It is normal!!!
Click to expand...

Agreed. My Surface Pro 3 screen distorts a bit when you apply hard pressure to it. All SP3 do it. It hadn't become an issue for anyone. Maybe this artifact of ultra thin devices?

Millionaire2K said:
Except the problem happens to me just by picking up the ipad, and the guy in the Apple store agreed is was defective and he gave me a new 1 that does it less.
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Regarding the Apple Store employees exchanging it as a validation the problem exist. Let me tell you a little secret. If the purchase is under 14 days they'll exchange it for any reason at all. It's easier to exchange it and make the customer happy than argue it out. Plus you're in the return period so you could just return it and repurchase it. This is probably how Apple stocks the refurb store.

Just want to point out that Apple issues silent fixes for these sort of things all the time.
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Proof please
 
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andyw715 said:
If this is considered the new normal, someone is drunk on the koolaid.

This is not normal, sorry it's not.

https://vimeo.com/110058016
Click to expand...

I agree. That's not normal. Yes, LCDs do that when pressure is applied. But not the pressure of just holding the tablet.

I mean, the tablet is meant to be held. If the LCD can't handle being just held like one holds a tablet, that just wrong.

Apple reality distortion field not needed here.
 
Mine does this. I assume all iPad Air 2 will do this because of the way they're made. So now what to do?
 
I don't believe Apple silent fixes anything. The production machine is on. The tablets are coming out that way until there is a redesign for next year.

Look at the original MacBook Air. It was busting screen hinges left and right. Solution? The new one came out with a new design.
 
ZipZap said:
Unless Apple agrees to repair these clearly DEFECTIVE iPads, I would return the iPad.

Silent changes are not good and you should not see any distortion just from holding a device that is meant to be held.

The OP is being ridiculous in sayings its not an issue for him. Its an issue for everyone...
Click to expand...

No it's NOT an issue for everyone. I can only reproduce it on mine if I press really, really hard on one specific spot and that is not normal usage. It is an issue for some people who see it in every day usage (re: the video of the guy just walking with his). I think those units are defective.

But I do agree with Apple's so-called silent changes/updates. No acknowledging widespread issues isunforgivable (ie reoccurring wifi isdues with each and every new OS).
 
ipadlvr said:
I don't believe Apple silent fixes anything. The production machine is on. The tablets are coming out that way until there is a redesign for next year.
Click to expand...


Apple won't do a redesign, but if they can tweak the process to make it less likely to occur, they certainly will, especially if they start getting a large number of returns or the problem makes the news (Apple doesn't like negative PR).

If it's something that can't be fixed without a complete redesign, then no it won't be fixed, but I find it hard to believe a redesign is needed. A simple small padding strip inserted inside (assuming there's room) should be enough to mitigate the issue.
 
I have returned more iPhone 5's then anyone of you would have done for QC issues. I know QC exists with every apple product. Now with my Air 2 I had to apply an unusual amount of pressure to replicate this. I did see it. However, when I was walking with the Air 2 with no case on it, I did not notice the distortion. It seems some Air 2's are doing this more easily. I guess if it is happening under normal usage, then return it. Mine does not.
 
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