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People, listen to me.

I have visited a few stores. And yes, this problem seems to occur at some iPads. I have no idea why it does, since mine iPad Air 2 doens't! Maybe it's because mine is produced in week 42 and I am very satisfied with it.

than you are lucky guy:) I had like 10-11 iPad airs 2 in my hand (mostly 16gigs wifi, but even 64 gigs wifi) and all of them had this issue...
 
So.. He's holding it wrong? That's where we're going to go with this?

Yep, that's exactly correct. Unless you have baby hands, I find the death pinch a very clenching and uncomfortable way to hold it.

The death pinch puts all the weight on the fingertips. Not comfy. Extend fingers and problem solved. Most will naturally avoid the death pinch and enjoy their new iPads.
 
Yep, that's exactly correct. Unless you have baby hands, I find the death pinch a very clenching and uncomfortable way to hold it.

The death pinch puts all the weight on the fingertips. Not comfy. Extend fingers and problem solved. Most will naturally avoid the death pinch and enjoy their new iPads.


I'm not sure what you're seeing, but what I've seen in the videos is far from a death pinch, it's simply the way I'd expect to be able to hold a thin and light paper-like device. And the distortion isn't forming as a result of any "clench" but simply the weight of the device resting on the hand. But, hey, each to their own.
 
Just thought I'd add my $0.02, I noticed a ton of distortion on the floor model Air 2 I was looking at, just holding it normally (though it had security devices attached to the back). I bought one, and I've even put a little pressure on it to see what happens, and there's no distortion at all. ::shrug::
 
Yeah accept no one holds an iPad like the way that video portrays.

eh? that was demonstrating the problem. and yes, a normal way to keep it - atleast for me - i dont know which way you hold it if not the homebutton down and hands around edges.. if you keep it on your right hand, your fingers are on exactly that area causing the problem.
 
eh? that was demonstrating the problem. and yes, a normal way to keep it - atleast for me - i dont know which way you hold it if not the homebutton down and hands around edges.. if you keep it on your right hand, your fingers are on exactly that area causing the problem.

Except that it wasn't exhibiting the problem at all except when he was shaking the device to make it happen. Is that how you use your ipad?
 
i dont use it with a steady dock either.

my fingers will move, i will move my hands - im not a dock. the day before yesterday i was checking two airs, and both of them suffered badly.. only when keeping it on your hands, moving your hand or keeping it on your right hand then using the device by your left hand, caused the screen to distort. you can almost feel inner parts through the extra thin backcover. and you dont even need to press it on purpose.

how are you going to carry it in your bag without worrying? somekind of a special hardened case for it? what is too much pressure from the backside causing a damage? will warranty work if a pencil box or whatever in your back is causing too much pressure to that certain area because the backcover bends inside and it really doesnt cover the device any better than a piece of tinfoil...
 
Except that it wasn't exhibiting the problem at all except when he was shaking the device to make it happen. Is that how you use your ipad?

Actually it was exhibiting the problem but it was difficult to catch on video! It happened when I picked it up alone but only briefly and I wanted to make it clear for the video! Obviously I don't shake the device while using it but the shaking action is indicative of picking up the device or while moving on the sofa or in bed while using it, which I and many others do a lot! This distortion would be very apparent every time one moves slightly while using their iPad...

But don't tell me, you sit perfectly still and don't grip/hold the iPad but rather balance it on your hand... Like a robot!? An Apple robot by the sounds of it because if you think that is normal use then you're a bit naive!

Don't you remember that Apple commercial that portrayed the iPad as a device that could be taken anywhere, up mountains, on a yacht, hot air balloons, racing quad bikes etc etc... It's supposed to be really hard wearing and diverse... Just as long as you don't hold it hahaha
 
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Actually it was exhibiting the problem but it was difficult to catch on video with only one hand available! It happened when I picked it up alone but only briefly and I wanted to make it clear for the video! Obviously I don't shake the device while using it but the shaking action is indicative of picking up the device or while moving on the sofa or in bed while using it, which I and many others do a lot! This distortion would be very apparent every time one moves slightly while using their iPad...

But don't tell me, you sit perfectly still and don't grip/hold the iPad but rather balance it on your hand... Like a robot!? An Apple robot by the sounds of it because if you think that is normal use then you're a bit naive!

Don't you remember that Apple commercial that portrayed the iPad being taken anywhere, up mountains, on a yacht, hot air balloons, racing quad bikes etc etc... It's supposed to be really hard wearing and diverse... Just as long as you don't hold it hahaha

The point is that shaking it that hard (which is the only way I can see any sign of this on my own device) is putting far more stress on the device than just holding it, even as you move it around, adjust your grip, etc. If I hold it, even with the cover hanging off the opposite side; nothing. You have an LCD screen on your computer or laptop without a glass cover with an air gap? Press on it and see how much distortion you get.
 
The point is that shaking it that hard (which is the only way I can see any sign of this on my own device) is putting far more stress on the device than just holding it, even as you move it around, adjust your grip, etc. If I hold it, even with the cover hanging off the opposite side; nothing. You have an LCD screen on your computer or laptop without a glass cover with an air gap? Press on it and see how much distortion you get.

A computer is not meant to be held or the screen touched! And that was NOT shaking it hard! My point is THIS IS A TABLET, it's meant to be held, touched and handled! It's meant to be tough, rigid and certainly NOT meant to distort like this when picking it up and holding it in motion!

Yes any device can display similar symptoms under extreme pressure, even my iPad 3 does (on the opposite side strangely) but you have to really go at it and it never distorts just from holding it or even from medium to large amounts of chassis pressure!

It all comes down to how much pressure is required! The iPhone 6+ Bending for example... Yes any phone will bend and any tablet distort under pressure, but the iPhone 6+ bends and the iPad Air 2 distorts under less than half the pressure any other device requires before failing!

Moral of the story, new Apple devices are very fragile! And for the price, we deserve better!
 
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I fundamentally disagree. Flapping a large, 1lb tablet around like that with your fingers in a single pressure point is actually putting a huge amount of pressure on that zone. It's completely unrealistic.

Second, you may be happy with devices that are heavy and overly protected. Maybe you even put a case on your devices in addition. Me, I prefer VERY lightweight devices even if it means they aren't durable to a fault. Not that this 'fault' has anything at all to do with durability. I don't use cases; I'm just very careful. Guess, what? I also work in a blue collar industry so, surprise, surprise, this is possible.
 
Second, you may be happy with devices that are heavy and overly protected. Maybe you even put a case on your devices in addition. Me, I prefer VERY lightweight devices even if it means they aren't durable to a fault. Not that this 'fault' has anything at all to do with durability. I don't use cases; I'm just very careful. Guess, what? I also work in a blue collar industry so, surprise, surprise, this is possible.

Ok I get it you want as light and as thin as possible... But why can't it be both durable, rigid and thin and light? The air 2 is a poor design is what I'm saying! The 6+ as well!

You are defending a product you have just dropped big money on, I get it, but just because this is acceptable to your standards doesn't mean it will be to others! Can you accept and respect that? As I respect your opinion...
 
It all comes down to how much pressure is required! The iPhone 6+ Bending for example... Yes any phone will bend and any tablet distort under pressure, but the iPhone 6+ bends and the iPad Air 2 distorts under less than half the pressure any other device requires before failing!


Don't know about the Air 2, but your statement about the 6+ is not true. It's actually less bendy than some other phones.

http://www.consumerreports.org/cro/news/2014/09/consumer-reports-tests-iphone-6-bendgate/index.htm
 
Ok I get it you want as light and as thin as possible... But why can't it be both durable, rigid and thin and light? The air 2 is a poor design is what I'm saying! The 6+ as well!

You are defending a product you have just dropped big money on, I get it, but just because this is acceptable to your standards doesn't mean it will be to others! Can you accept and respect that? As I respect your opinion...

I agree that it should be all of the above, but I stop short of thinking its a bad design. It's possible that some of these exhibit this problem more readily than others, but from what I've seen win my own device and from that video is that it takes going out of one's way to make this happen. From there all kinds of ridiculous conclusions about the state of Apple are drawn, when no other company on the market can even make a tablet anyone actually wants to buy, let alone one that sells by the hundreds of millions and is subjected to this kind of scrutiny. Yes, I want my device to be perfect too, but I'm willing to draw the line a lot higher than many people here seem willing to accept.

Whether it's this issue or the bending phones. You could come away from this place thinking everyone's phones were crumpling in their hands, the screens were a pink/yellow/blue mess like a $99 netbook and distortions all around. Let's just interject some common sense into this discussion shall we?
 
I agree that it should be all of the above, but I stop short of thinking its a bad design. It's possible that some of these exhibit this problem more readily than others, but from what I've seen win my own device and from that video is that it takes going out of one's way to make this happen. From there all kinds of ridiculous conclusions about the state of Apple are drawn, when no other company on the market can even make a tablet anyone actually wants to buy, let alone one that sells by the hundreds of millions and is subjected to this kind of scrutiny. Yes, I want my device to be perfect too, but I'm willing to draw the line a lot higher than many people here seem willing to accept.

Whether it's this issue or the bending phones. You could come away from this place thinking everyone's phones were crumpling in their hands, the screens were a pink/yellow/blue mess like a $99 netbook and distortions all around. Let's just interject some common sense into this discussion shall we?

You are correct that it does seem to go overboard around here regarding issues. But , it is frustrating when people do get a device that's not up to snuff because the expectations are so high. The issues mentioned here and elsewhere are real problems. They don't happen to everybody or dont bother everyone equally though. Doesn't mean they don't happen.
 
You are correct that it does seem to go overboard around here regarding issues. But , it is frustrating when people do get a device that's not up to snuff because the expectations are so high. The issues mentioned here and elsewhere are real problems. They don't happen to everybody or dont bother everyone equally though. Doesn't mean they don't happen.

I appreciate your comments as in the past I have had problems with yellow screens and was annoyed when some posters would label anyone with a screen issue as OCD. I have an Air 2 and while I'd prefer no screen vibration, it is not a big deal for me. I listen to music on better equipment and watch videos on a larger screen so rarely notice the vibration. The screen distortion is also a non issue for me. I tried pressing on the back of the Air 2 and yes I saw the distortion but have never seen it with normal (for me) handling. The issues are there, but some are bothered by them and others not so much. The Air 2 is so fantastic otherwise I would never consider returning it.
 
I appreciate your comments as in the past I have had problems with yellow screens and was annoyed when some posters would label anyone with a screen issue as OCD. I have an Air 2 and while I'd prefer no screen vibration, it is not a big deal for me. I listen to music on better equipment and watch videos on a larger screen so rarely notice the vibration. The screen distortion is also a non issue for me. I tried pressing on the back of the Air 2 and yes I saw the distortion but have never seen it with normal (for me) handling. The issues are there, but some are bothered by them and others not so much. The Air 2 is so fantastic otherwise I would never consider returning it.

Glad the new Air is working out for you. That's what counts. And yes, people here get all in a tizzy if someone actually finds something wrong with their tablet. Not sure why.... Maybe they are all big shareholders in disguise or something? :rolleyes:

:D
 
Ok, so I actually exchanged my first ipad, since the screen sometimes didn't recognize touches. The new one I have has also been produced in week 44, but the distortion issue is more noticeable on this new one. It requires less pressure to cause the distortion, and there are overall more points where distortion shows up on screen. So that much for the theory Apple had made some production adjustments, looks more like some production variances between devices when people don't seem to have the issue.

But overall, I will still keep the new one if it doesn't have any other issues. The distortion is not really an issue during normal use, and I am pretty sure Apple will be quite lenient with replacement if it ever causes any permanent damage.
 
Ok, so I actually exchanged my first ipad, since the screen sometimes didn't recognize touches. The new one I have has also been produced in week 44, but the distortion issue is more noticeable on this new one. It requires less pressure to cause the distortion, and there are overall more points where distortion shows up on screen. So that much for the theory Apple had made some production adjustments, looks more like some production variances between devices when people don't seem to have the issue.

But overall, I will still keep the new one if it doesn't have any other issues. The distortion is not really an issue during normal use, and I am pretty sure Apple will be quite lenient with replacement if it ever causes any permanent damage.

How can you tell what week your ipad was made in?
 
I not reading through 440 posts but this happens on the thicker air as well, not under its own weight but forcefully with just the strength of a few fingers. Certainly not unique to the air 2.
 
I just got my iPad today as well and am seeing the same thing. I first noticed it when I picked it up in portrait mode with my right hand (with the smart cover hanging off the left, adding a bit of weight). When I'm just holding it statically, the weight of the iPad doesn't make the distortion appear. But if I just adjust the iPad's position in my hand, the added dynamic force will make it show up.

Here's a pic of what I see. It's the 2 dark spots under the right side of the search box (the image is a bit blurry because I had to be moving to catch the distortion). As Andyw mentioned, no matter where I press, the distortion stays in that spot.

View attachment 508352

I was going to try and exchange it at an apple store (2 hour drive :( ) but now I'm concerned it might be a widespread "feature".


Edit:
Hmmm, I just realized that you guys were talking about it happening on a "dark" screen instead....


,you've got a huge book spine there
 
How can you tell what week your ipad was made in?

http://www.chipmunk.nl/klantenservice/applemodel.html

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,you've got a huge book spine there

May just be the angle of the camera shot. But yeah, I actually replaced mine due to visible book spine at low brightness settings. The new one has less of a book spine, but it is more sensitive to the pressure causing distortion. Oh well, guess you can't have it all. I'd rather live with the distortion than book spine.
 
konradsa - thanks for the Chipmunk link. Had not used that site before. My Air 2 was made in week 43. I got really lucky with this one and had no severe issues with distortion. I really have to push on the back to see any at all.

Same thing I can do on my 2011 MBP though so nothing that is a problem.
 
konradsa - thanks for the Chipmunk link. Had not used that site before. My Air 2 was made in week 43. I got really lucky with this one and had no severe issues with distortion. I really have to push on the back to see any at all.

Same thing I can do on my 2011 MBP though so nothing that is a problem.

Yeah, I guess I will keep it for now. I will monitor the situation, and if Apple ever fixes that issue, I will probably go to the Apple store and ask them to replace it. But no point doing it now, better to wait a few months until they will have made the necessary production adjustments and the units are in store.
 
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