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iPad Air screen defect?

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This is ********.

The same thing happened with the iPad 3's. I went through about 8 or so, and finally gave up and sold my last one (and got iPad banned from the Apple store in the process, all due to their lack of QC).

Out of all the returns, only one was decent with no tint, but it had a 1mm size chunk of something under the glass.

I bought a mini, and guess what? Not one problem with it!

I hope these tints aren't inherent to the retina technology, and that the retina mini will be just as perfect as my 1st gen mini.

I didn't hear such a vocal group calling out the iPad 4 for tint problems though.
 
Binarymix said:
This is ********.

The same thing happened with the iPad 3's. I went through about 8 or so, and finally gave up and sold my last one (and got iPad banned from the Apple store in the process, all due to their lack of QC).

Out of all the returns, only one was decent with no tint, but it had a 1mm size chunk of something under the glass.

I bought a mini, and guess what? Not one problem with it!

I hope these tints aren't inherent to the retina technology, and that the retina mini will be just as perfect as my 1st gen mini.

I didn't hear such a vocal group calling out the iPad 4 for tint problems though.
Click to expand...

I went through 10 iPad 3's... Mainly screen tints, but a couple with scuffs and scratches on the back etc. 10th was pretty much perfect, but all that wasted time was more than annoying! I contacted Apple requesting compensation for lost study time / inconvenience, but they refused to offer anything as I had just returned them, rather than going through the fault process... As if I was going to wait for each to be 'processed' and then be told that they were within speck anyway!

...and then just 2 months after I got my perfect iPad 3... iPad 4 was released, joke!
 
smoking monkey said:
That's outside the 14day return period so I guess they could try and repair it or give you a refurb. I guess it depends on how bad the defect is and what it is. Personally, I don't see a repair as such a bad option. It could mean that you absolutely get a good screen that way... or not. Who knows with Apple anymore.

I just got off the phone with them (again) and set up my third replacement, but not before they got their policy wrong, they stuffed up and put me through to the wrong department and spoke to 5 different people.

I better get a good screen this time otherwise it's clobbering time.
Click to expand...

Okay, no problem for the refurbished or repaired, but will they replace/repair my iPad or there is the chance that they will say that the problem is too small And therefore not repair it?
 
evasquez7 said:
I think this is normal and gets better after so many hours using it. I originally had the yellow screen issue with 2 iPad 4's. The first one I took back. Second one had the same issue. I had forgotten about it and now the screen does not show it. Same thing with my iPad air. Still looks a bit yellow but seems to be improving.
Click to expand...

I've had my iPad 3 since launch day. Yellow tint on one side, still has yellow tint.

You get used to not being annoyed by it. This thread reminds me of it though! :mad:
 
The majority of the screens are not defective they just don't mean certain peoples standards. Nothings perfect and no screen is 100% accurate. I think for the money Apple sells a damn good screen. To me dead pixels are a non-starter and I would and have instantly return my purchase. Regarding color variation and light leaks it's got to be pretty obvious before I would obsess over it. Some people might need to come to the realization that Apple products aren't for them. They would be better suited to look for professional grade products.
 
Charliebird said:
The majority of the screens are not defective they just don't mean certain peoples standards. Nothings perfect and no screen is 100% accurate. I think for the money Apple sells a damn good screen. To me dead pixels are a non-starter and I would and have instantly return my purchase. Regarding color variation and light leaks it's got to be pretty obvious before I would obsess over it. Some people might need to come to the realization that Apple products aren't for them. They would be better suited to look for professional grade products.
Click to expand...

The problem seems to be that even Apple don't begrudge people replacements for products that don't meet their needs but for some reason you take exception to it. People should feel free to replace the product until they are happy. It's an expensive item that should be right.
 
saber45 said:
The problem seems to be that even Apple don't begrudge people replacements for products that don't meet their needs but for some reason you take exception to it. People should feel free to replace the product until they are happy. It's an expensive item that should be right.
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Sure, but when you draw the line and say maybe this device isn't for me. The third replacement, fourth, five, tenth, one hundredth? I can understand one or two times but after while it gets ridiculous. I'm not saying this is intentional but it eventually turns into a big game. I've personally been down that road several years ago with iMac purchase. Now that some time has passed by I realize I was at least 50% responsible. It was a miserable experience for me and mostly self created.

Here's the bottom line. I'm sorry but maybe Apple doesn't make the right product for you. No amount of exchanging will change that fact. So maybe returning your iPad for a full refund is your best course of action.
 
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mcdj said:
Please don't ask other people if you should return an ipad based on their opinion of your photo. That's like asking other people if you should like a movie you just saw. Does it look ok to you?
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Ha...Ha...Ha I am recommending a knighthood to be bestowed on you for your punch lines...Sir MCDJ...LMAO
 
Charliebird said:
Sure, but when you draw the line and say maybe this device isn't for me. The third replacement, fourth, five, tenth, one hundredth? I can understand one or two times but after while it gets ridiculous. I'm not saying this is intentional but it eventually turns into a big game. I've personally been down that road several years ago with iMac purchase. Now that some time has passed by I realize I was at least 50% responsible. It was a miserable experience for me and mostly self created.

Here's the bottom line. I'm sorry but maybe Apple doesn't make the right product for you. No amount of exchanging will change that fact. So maybe returning your iPad for a full refund is your best course of action.
Click to expand...

Or just do an exchange until you get one that you are happy with and keep informing Apple that its not good enough? If there are units out there that i am happy with (there are, i have seen them) then why should i pay my money and not get that same product with the same screen clarity and uniformity?
 
saber45 said:
Or just do an exchange until you get one that you are happy with and keep informing Apple that its not good enough? If there are units out there that i am happy with (there are, i have seen them) then why should i pay my money and not get that same product with the same screen clarity and uniformity?
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Agree. Apple does make the right product for me. It just took 4 attempts to find it. The first 3 yellow hued screens were not the right product for me, but the 4th with a bright white, flawless screen is and that is what everyone should be able to get.
 
I've caved in and am doing a return. Mine is not terrible but will bug me so I guess I'm going to rid myself of this problem. When I use it I see the tint and it bugs me, I just think about the cost of the item and it winds me up.

I'm not going to get into the exchange process with this issue as I'm not convinced that helps, too much luck involved in getting a decent device.

My iPad 2 is perfect screen wise so I will use that.

Really gutted as I love Apple stuff but not their poor quality screens of late. I really need to update my MacBook Pro but there is no way I am getting into the retina screen issue on those either.

I'm pretty sure Apple won't miss me :)
 
Charliebird said:
The majority of the screens are not defective they just don't mean certain peoples standards. Nothings perfect and no screen is 100% accurate. I think for the money Apple sells a damn good screen. To me dead pixels are a non-starter and I would and have instantly return my purchase. Regarding color variation and light leaks it's got to be pretty obvious before I would obsess over it. Some people might need to come to the realization that Apple products aren't for them. They would be better suited to look for professional grade products.
Click to expand...

I'm tired of the posts in this thread filled with generalities. You can't say a majority of people posting here are wrong unless you've gone to their houses and judged them for yourself.

We aren't talking about the screens not being 100% perfect; The affected iPads are notably defective. Most people would agree a couple dead pixels is a worthwhile exchange reason so how is "half my screen is yellow" not a good reason? If I had to seclude myself in a dark room with full brightness to notice I wouldn't care. This is past that level.
 
Has anyone seen another device with a IGZO display in person? Engadget ran a brief article on October 17, 2013:

Sharp's IGZO displays make regular appearances at global trade shows, but have been less easy to spot in western devices, hardly ever leaving domestic Japanese market. That could soon change, as the company is ramping up production of smartphone-sized screens, at the cost of TV output. The Wall Street Journal reports that Sharp is expanding production at its Kameyama plant, with the aim of becoming a top player in the not-so-exotic world of handheld screen production, making the sheets that will make its way into multiple phone makers' devices. It might be able to lower manufacturing costs by making hundreds of displays from a single sheet, which would certainly be good news for the company's balance sheet. This increase in output might also mean that devices with Sharp's impressively bright IGZO displays will finally appear outside of Nippon, creating the necessary extra demand and giving us something else to square off against AMOLED and Super LCD 3.

It would seem that for most of us, the Air is our first exposure to IGZO. While my screen does display a very slight yellow hue on the left hand side, it's fine for me. Articles regarding IGZO displays always mention less backlighting, and I have to wonder if that's what we're seeing on the Air. Quite a number of posters on this forum have been hoping for IGZO on the next Apple device, and we all know Strother Martin's line from "Cool Hand Luke". :D

The above does not apply to dead pixels, light bleed, or lines (lines, not shadows) running across the screens. My wife intends to buy an Air this weekend, so we'll see....
 
Zepaw said:
I'm tired of the posts in this thread filled with generalities. You can't say a majority of people posting here are wrong unless you've gone to their houses and judged them for yourself.

We aren't talking about the screens not being 100% perfect; The affected iPads are notably defective. Most people would agree a couple dead pixels is a worthwhile exchange reason so how is "half my screen is yellow" not a good reason? If I had to seclude myself in a dark room with full brightness to notice I wouldn't care. This is past that level.
Click to expand...

I'm not saying anyone is wrong. I'm saying that the quality of Apple's screens might not live up to certain peoples expectations. Everyone is entitled to their own opinion and set of expectation. However the reality is that Apple has their own set of standards and they are producing a product that meets those set of standards. People need to face the reality that their individual set of standards are NOT the same as Apple's set of standards. Fortunately for Apple their set of standards are acceptable for 99% of the population.
 
Charliebird said:
Sure, but when you draw the line and say maybe this device isn't for me. The third replacement, fourth, five, tenth, one hundredth? I can understand one or two times but after while it gets ridiculous. I'm not saying this is intentional but it eventually turns into a big game. I've personally been down that road several years ago with iMac purchase. Now that some time has passed by I realize I was at least 50% responsible. It was a miserable experience for me and mostly self created.

Here's the bottom line. I'm sorry but maybe Apple doesn't make the right product for you. No amount of exchanging will change that fact. So maybe returning your iPad for a full refund is your best course of action.
Click to expand...

I have had a Ipad 1, 4 and Mini, a Iphone 4 & 5 all suited my needs and had no screen issues, so I think I know whether Apples products are right for me. This is the first time I've bought them day of release though. It's an expensive product and people should expect the high standard they and Apple proclaims to have set for themselves.
 
Returned my second Air and that's it for me. Between the laggy UI, crashes with Safari, and both units have a dark band along the left-side, there wasn't really much reason to keep them.

Sticking with my first-gen Mini for now.
 
xenaki said:
Does anyone else notice what could best be described as a shadowy line down the left side of the screen? It's about an inch in from the edge and most noticeable on a white screen. Think I should exchange?
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Yes, exchange it. There should be no line.
 
threelions said:
I have had a Ipad 1, 4 and Mini, a Iphone 4 & 5 all suited my needs and had no screen issues, so I think I know whether Apples products are right for me. This is the first time I've bought them day of release though. It's an expensive product and people should expect the high standard they and Apple proclaims to have set for themselves.
Click to expand...

Totally fair but is not meeting my standards the same a deflective? Is there an iPad Air in existence that does meet your standards? If the answer is yes than by all means exchange it. If the answer is no than return it and save yourself $500 + dollars.
 
Charliebird said:
Totally fair but is not meeting my standards the same a deflective? Is there an iPad Air in existence that does meet your standards? If the answer is yes than by all means exchange it. If the answer is no than return it and save yourself $500 + dollars.
Click to expand...

Considering I don't have access to all Ipad Air's that would be a little difficult for me to know. This is the entire point of the thread, people are here discussing the problem working out if this is a first batch issue, a certain manufacture issue or if all Airs are like this. Coming in and saying "Well just ignore it" or "You're standards are too high" is basically adding nothing to the conversation and giving no extra information. How are people supposed to know if it's an inherent problem with the Air screen if they don't talk about it with other people having issues?

Most people here are returning it and trying out replacements and then if it isn't sorted going for a refund but it's always sensible to get other people with issues experience to help in making those decisions.
 
If I wanted to do an exchange due to the yellow tint, would I need to go to the Genius Bar or can I have any sales rep do it?
 
evasquez7 said:
If I wanted to do an exchange due to the yellow tint, would I need to go to the Genius Bar or can I have any sales rep do it?
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I had the big blue screen falling away effect on my first Air and a rep did the exchange for me, this is in the UK.
 
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