That's Apple in general though to be honest. They make great products, but they're definitely not pro consumer.
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AirPods Pro 2C54 Firmware: Worse Noise Canceling, Improved Frequency Response and Bass Accuracy
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Exactly what I am experiencing. In transparency mode I can hear a clock ticking from another room. The noise cancelling is no where near as good as it was before, and I have odd popping / 'creaking' sounds that float between the two headphones.
I've gone back to my wf-1000xm3s at home until they get it fixed.
I agree with submitting feedback but it was the persistence of members here and on the Apple support forum that brought the mainstream attention this issue needs to get a solution.
This despite the many naysayers who said it was a perception problem, that Apple would never reduce the ANC, and some that still maintain it works perfectly. Yes it’s still good but not the greatness we experienced with the initial firmware of the product release.
Then why buy the Pro model? Adaptive noise cancellation is the major feature the Pros have over the regular Airpods (which induce some basic noise cancellation by sealing off your ear canals).I don't own a pair yet, but I'd still take better sound quality vs better noise cancelling. In most situations I need to hear some background noise anyway plus they are earbuds and probably already seel off a decent amount of noise. But hopefully the next firmware gives us the best of both worlds.
The APP's have significantly better sound quality than the standard AirPods while also offering noise cancelling. The regular Airpods have essentially zero noise cancelling. I consider them to be completely open.
Thanks, I am happy with the normal wired EarPods apple makes, but using wireless and have ANC would really make a difference in many of my use cases. Will get a pair and hope apple irons out the bugs
Well for range and practice sessions they have been great and I don't have to worry about it.
For the one round of golf I have played it was great also I was done in 3 hours 15 minutes so didn't have to worry. I am playing Friday but again I don't want to golf for more than 4 hours so hopefully never stretch them out by placing them in the case for a hole but that will definitely work.
Reported at https://www.apple.com/feedback/, I thought I was imagining things.
Not a fan of ear buds. Didn't like the old Sony headsets with the thing that stuck in your ear back in the 90's either. Something about sticking something in my ear.
And I'm certain I would lose at least one of them along the way. I went with a pair of Bose OTE noise cancelling headsets. They work great, especially when flying, or to drown out the other drones working in my building.
Then again, I have my own office. A sort of throw back in these times. When I started, I had to share one with another person. Now I have two windows.
Overlooking a chemical plant.
That failed a year ago Thanksgiving, and made national news shutting down traffic on the East coast.
Does this thing get the emergency alert system?
And I'm certain I would lose at least one of them along the way. I went with a pair of Bose OTE noise cancelling headsets. They work great, especially when flying, or to drown out the other drones working in my building.
Then again, I have my own office. A sort of throw back in these times. When I started, I had to share one with another person. Now I have two windows.
Overlooking a chemical plant.
That failed a year ago Thanksgiving, and made national news shutting down traffic on the East coast.
Does this thing get the emergency alert system?
The ANC is way worse than before... I travel with these in back of airplanes all the time and it dropped off with the November update and never recovered with the December update. It still works well enough to be a huge improvement obviously over regular AirPods and when playing music with background noise you still hear very clearly... where you really notice the difference is when you use the AirPods Pro ONLY for ANC and don't play anything at the same time... you can clearly hear much more background hiss and rumble on an aircraft than before. Still good, but they traded like 30% of the ANC for perhaps 5% better bass/sound quality... not a good trade for me. I'm sure a further update is coming, perhaps with some form of compromise.
I use mine mainly for ANC at work and Youtube audio at home, unless they bring the ANC back to normal levels soon I will just return mine and demand a refund.
LOL. LOL. LOL. They are the largest and most valuable consumer product company in the entire world! Amazing that they were able to achieve that by being so anti-consumer. They have more subscriptions then anyone in the world, have almost a billion customers, etc., etc.
So, your complaint is that there’s nothing wrong with the hardware whatsoever... just a minor temporary software glitch, yet you scammed the Apple store out of a brand new unit- & now you’re upset why again?
I imagine that if you could get a free brand new laptop from Microsoft, every time you encounter a software bug, you wouldn’t be cursing that company.
Oh come on, that's not true! Most of their products get better and better with software updates - Apple TV, iPhone, Macs.
Less negativity. Try another brand for six months and you'll be screaming back to Apple!
Yeah same here. There was also quite a lot of wishy washiness at the very top end, making them sound like the source was a 128k mp3, but only when noise cancellation was enabled. This improved with the second firmware update, then regressed with the third.
I tend to use them with the noise cancellation off now, which defeats the object. Haha.
Just returned from the Apple Store. No exchanges in stock, but ordering new R/L earpieces. Will see if they come with the old firmware. The Genius mentioned that she had heard this issue before, and had noticed it herself. Unfortunately, I purchased on the Apple Card, so there is little consumer protection (unlike Amex where I could just return them or complain to Amex and receive a credit).
Yeah, Bose has really screwed us QC35 owners - try googling 'qc35 anc'
I wish that I could swap these APP (I got them from Walmart under their holiday return policy, so I can return through January) in the hopes that another might have the older firmware, but of course, no one has them in stock
Ha, I've been readjusting my AirPods in my ears, changing tip sizes and even tried the memory foam modification to get better noise cancellation. And it was firmware all along.
Huh so I wasn’t crazy. On the bus I’ve been pushing my earbuds in more, thinking it was user error of a poor seal. It’s definitely worse. And with no way to manually start/stop updates, and no patch notes, this is just frustrating.
Yep, Apple seem to be incapable of writing release notes these days. They’ve just dropped a load of dev betas and no release notes for any of them. You have to guess the fixes and guess what they’ve changed. It’s bizarre.