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AirPort Routers Ranked Highest in Customer Satisfaction as Apple Halts Further Development

Kabeyun said:
Agree that Tim Cook is not a source of product inspiration. He's a supply chain guy. Agree that Apple has been living on Jobs' decay heat.

But canning Cook doesn't address either of those things. Nor can you just hire a new mercurial genius and put him all your eggs in his basket instead.

I think this is just what Apple is now. Large, probably lasting, and pretty vanilla. *sigh*
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They seem to have forgotten Jobs's principle - start with the customer experience and work backwards. Now they have a design and work forward and tell customers they want the wrong experience if they dislike the product.
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deany said:
Android is looking more and more compelling by the day.
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https://www.rt.com/usa/368751-android-malware-gooligan-ghost-push/

You were saying...
 
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faded_glory said:
They seem to have forgotten Jobs's principle - start with the customer experience and work backwards. Now they have a design and work forward and tell customers they want the wrong experience if they dislike the product.
[doublepost=1480578883][/doublepost]

https://www.rt.com/usa/368751-android-malware-gooligan-ghost-push/

You were saying...
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I have a 10 licence Norton 3.0 for £25.00
I installed it on my brothers Xiaomi redmi he bought from aliexpress China - all good.
 
I converted my Airport Extreme by hanging two 1 TB harddiscs on to it (1 for me 1 for my wife). Needed a separate power supply for the discs but these are now quietly backing up our 2 macs. Should be OK for the coming years. I was waiting for Apple to develop a router with an ADSL connect option. Should have been a huge market as many people in Europe have now 2 routers in series to do the job.
 
Shame... not sure I'd ever get one anyway, but just because its another signal of less and less resources on the Mac side of things.

iOSification of MacOS since Snow Leopard and sparse updates to line... everything become razor thin at the cost of performance. :(

It would great if they'd start licensing MacOS to select manufacturers so there would more than thin, thinner, thinnest to choose from.
 
Xavier said:
It might be possible that the Apple TV and Apple router could be combined into a more robust media center. The evolution of both products kind of align with a living room media center.
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People keep mentioning this sort of thing. How does that work when in my house my TV is nowhere near my router?
 
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mi7chy said:
If only people learn how to read what they link.

"Gooligan has been found in at least 86 applications at third-party app stores.

Same issue if you jailbreak and steal apps from questionable sources.
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Easy, Tigger. I think what he was showing was that switching to the Android ecosystem isn't a bed of roses. The Google Play Store and most other Android app stores are the Wild West where malware like this can easily proliferate because a they exercise little control over what's available. I prefer the relative security of Apple's App Store, where there is a robust guidelines and testing program.
 
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MacRumors said:



Apple ranks highest in customer satisfaction among wireless router manufacturers, according to a new study released by J.D. Power today.

airport_roundup.jpg

The accolade comes just nine days after a report said Apple has ceased development of its AirPort routers and reassigned engineers working on the products to other teams. Apple continues to sell the AirPort Express, AirPort Extreme, and AirPort Time Capsule, last released in 2013, but future updates appear unlikely.

Apple beat out all other wireless router vendors with a score of 876, based on a 1,000-point scale, followed by ASUS at 860, D-Link at 856, and TP-Link at 854. Apple was the only company to receive a 5-star Power Circle consumer rating, which places it "among the best" according to J.D. Power.

airport-jd-power-routers.jpg

The report, based on responses from 3,037 consumers, measured overall satisfaction across 10 factors, listed in order of importance: Wi-Fi range; reliability; speed of upload/download; restore connection easily; security capabilities; price; ease of use; variety of features; intuitive user interface; and customer service.

Article Link: AirPort Routers Ranked Highest in Customer Satisfaction as Apple Halts Further Development
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[doublepost=1480592464][/doublepost]So now Apple would have a third party take over the method by which we get connected to the internet.
 
I already kicked my two Airport Extremes to the curb and got the Netgear Orbi. Definitely faster and better coverage and almost as easy (in some aspects easier) to set up as the Apple routers >
http://gizmodo.com/netgear-s-new-mesh-router-promises-blistering-speeds-1785570272
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ryanwarsaw said:
People keep mentioning this sort of thing. How does that work when in my house my TV is nowhere near my router?
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get one of the new 'mesh' routers like the one above and you'll have no problem
 
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robeddie said:
I already kicked my two Airport Extremes to the curb and got the Netgear Orbi. Definitely faster and better coverage and almost as easy (in some aspects easier) to set up as the Apple routers >
http://gizmodo.com/netgear-s-new-mesh-router-promises-blistering-speeds-1785570272
[doublepost=1480594825][/doublepost]

get one of the new 'mesh' routers like the one above and you'll have no problem
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thanks for posting
I guess that USB 2 port could have a hard drive fitted and good to see the ethernet ports for SONOS etc with the other alternatives posted earlier this means we dont need to worry in years to come.
 
Yes, cos their "easy to set up" lack of configuration options. Plus, Apple knows how to make their products just "work together" probably has allot to do with it.
 
I never understood what was special about these extra expensive routers, I always imagined super fanboys only buy them, unless they do something more, all routers are basically the same thing.
 
Tech198 said:
Yes, cos their "easy to set up" lack of configuration options. Plus, Apple knows how to make their products just "work together" probably has allot to do with it.
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Its time you actually tried a non Apple router. You might actually learn a thing or two - rather than just assume things from your ivory tower of all-apple gear.

Among the new 'mesh' routers theres also the Ally, the Eero, and the upcoming Google router.
If theres a particular tweak to your network that you want to make that you dont think the Orbi offers, look at those other options.

Any of those will give you wider range and better speed than an airport extreme setup.
 
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  • noisycats said:
    Prediction, though it may have already been stated in the other 17 pages...new device that incorporates aTV with DVR, Apple Music, HomeKit, Echo competitor, and router all in one. $699
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I'll leave the merits of such a device for if/when it's available. The problem I see is that Apple is shutting down these products today, forcing people to decide what to replace them with now. If, in a year or 2 they have some wonderful thing which does everything that Airport does plus Apple TV plus Home there will be people who have adopted a competitors system(s), and won't feel like converting back, since most of these music/streaming systems are not Apple compatible for whatever reason. In marketing this is the equivalent of
  • READY!
  • FIRE!
  • AIM!
Look at the history of Commodore and the Amiga computer. Good product, lousy marketing and support.
 
In the next 5 years Apple will be a iCloud-only company - no hardware because it is all in the cloud.
 
Fishrrman said:
With the sudden appearance of several "mesh" systems on the market over the past few months, perhaps Apple realized that "mesh is the future" of home networking.
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Cloud = We own your data
Mesh = We own your home
"all ur base r belong to us"
 
ryanwarsaw said:
Or would people start to rewire their connections to be close to their televisions?
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That would be impractical for some people, such as myself.

There is no cable internet outlet anywhere close to our TV. We'd need a huge ethernet cable to attach TV to the router.
 
MacBH928 said:
I never understood what was special about these extra expensive routers, I always imagined super fanboys only buy them, unless they do something more, all routers are basically the same thing.
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Not really. The only advantage I see with the Apple routers is that they are easy to set up particularly for non Techies. If you want to do more with them in terms of routing and port forwarding etc forget it they are very limiting in their configuration capability.
 
Extreme base station is the only router I owned which does not reboot itself or simply crash. Not a single crash during 4 years.
 
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iBug2 said:
Extreme base station is the only router I owned which does not reboot itself or simply crash. Not a single crash during 4 years.
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I have had the same experience. The majority of the users simply want reliable service. I remember my old Linksys (Cisco), days where I actually put my WRT54G on a lamp timer and recycled it every night to ensure Internet connectivity.
 
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I bought a time capsule and replaced my old router with it - simple elegant and effective. My God Apple - why kill such a great product. I love it.
 
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