iPhone X Am I the only one with a 9/21 preorder still showing order in progress?

brig2221

macrumors 6502
Original poster
Jan 18, 2010
311
27
I was able to get into the Apple store on my phone via their app right when it opened and grabbed a Silver iPhone XS 256 GB version and was fully checked out in three minutes. No surprise, I got an estimated delivery date of 9/21.

As of right now when I go into the Apple Store app, it still shows 9/21 delivery, but, it’s still stuck in “order in progress”.

I’m not freaking out as I assume the phone will still get delivered on Friday, however, I’m curious if others are experiencing this, or am I the only one?
 

ray6712

macrumors 6502
Apr 15, 2012
294
127
StL
Nope same here crazy thing is my lady ordered hers Monday and hers shipped I’m like ‍♂
 

ugahairydawgs

macrumors 68030
Jun 10, 2010
2,728
1,373
Two possible scenarios here..

1.) It has shipped and the site just hasn’t updated.

2.) They have a stash of phones in the US already in a distribution center and will ship those out tomorrow.
 

raw1261

macrumors member
Dec 17, 2013
35
14
Same here...stuck in China since 9/16-9/17....and apple still says preparing to ship.... just waiting for UPS to drop some BS in da mix .... I hate UPS they r the WORST in my area that is
And yes UPS and apple have me in for 9/21 delivery
 
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chanerz

macrumors 65816
Jul 7, 2010
1,141
326
Mine still says preparing for shipment. But My UPS account has 2 incoming packages on 21st. My iphone and watch!
 

DerfBWH

macrumors 6502
Aug 11, 2008
311
255
Apple.com never updates their website with shipping information until the package passes through customs. My bet is your phone has already shipped. Head to UPS.com, use the Search by Reference functionality, and enter the phone number associated with your order. Decent chance it'll pop up.
 

Vermifuge

macrumors 68000
Mar 7, 2009
1,992
1,492
I was able to get into the Apple store on my phone via their app right when it opened and grabbed a Silver iPhone XS 256 GB version and was fully checked out in three minutes. No surprise, I got an estimated delivery date of 9/21.

As of right now when I go into the Apple Store app, it still shows 9/21 delivery, but, it’s still stuck in “order in progress”.

I’m not freaking out as I assume the phone will still get delivered on Friday, however, I’m curious if others are experiencing this, or am I the only one?
Mine does also but tracking shows its already in the USA. Log into Apple.com and grab your Order Number and head to the UPS tacking site...

https://www.ups.com/WebTracking/track?loc=en_US

Paste your Order Number into Track by Reference | Shipment Reference BUT remove the last to numbers. click track.
 

LS3 POWER

macrumors 65816
Apr 10, 2015
1,370
713
Charlotte, NC
Mine has been in China since 9/16, at 8:39pm here in Charlotte, which means in Zhenzhou it’s 8:39am, if my phone haven’t left during their overnight hours by now, that can’t be good since they leave overnight
 

iApplereviews

macrumors 65816
Jun 3, 2016
1,467
895
The Internet
Don't know what you all are talking about. This must be an isolated issue all the post im seeing everyones have shipped for 9/21 and have departed for UPS in Kentucky. Anyone stuck on In Progress will likely be next week.
 

nalbagli

macrumors 6502
Sep 11, 2014
310
35
Mine has the 21st as delivery date, but it has been stuck on preparing for shipment for three days now. I am a bit troubled as I am not from the US, and if I don't receive it by the 21st I won't be back in the US for maybe a year. Hope there is not a delay or I will try to get a refund and wait for iPhone XI
 

BasicGreatGuy

macrumors G5
Sep 21, 2012
12,812
12,323
In the middle of several books.
I was able to get into the Apple store on my phone via their app right when it opened and grabbed a Silver iPhone XS 256 GB version and was fully checked out in three minutes. No surprise, I got an estimated delivery date of 9/21.

As of right now when I go into the Apple Store app, it still shows 9/21 delivery, but, it’s still stuck in “order in progress”.

I’m not freaking out as I assume the phone will still get delivered on Friday, however, I’m curious if others are experiencing this, or am I the only one?
Yes, you are the only person this has ever happened to this year.
 
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nalbagli

macrumors 6502
Sep 11, 2014
310
35
Don't know what you all are talking about. This must be an isolated issue all the post im seeing everyones have shipped for 9/21 and have departed for UPS in Kentucky. Anyone stuck on In Progress will likely be next week.
I think those of us that are preparing for shipment or in progress will get its order delayed
 

acorntoy

macrumors 65816
May 25, 2010
1,489
1,396
My Apple Watch for the 21 still shows in progress on Apples website, however when I check my UPS I can clearly see that it has shipped and went from China to Alaska yesterday.

It seems like Apple waits a while (maybe after successful importation) to actually give you your tracking number, even when the device is actually on the move.
 

gswilder

macrumors regular
Oct 3, 2007
195
21
Having done this for almost 10 years now, you can generally trust apple to deliver when they say they will. And in many cases earlier than estimated. I have watched mine travel from China to Korea to Alaska to Louisville many any times. The Apple tracking is usually behind. And the UPS is not always 100% up to date. I've gone to bed the night before delivery and UPS showed my phone in Korea. Woke up in the morning and it was at my local UPS facility or already on the truck for delivery.

Mine is currently showing in progress on Apple, and in Korea in the UPS system for a 9/21 delivery.
 

Jordan921

macrumors 601
Jul 7, 2010
4,669
1,457
Bay Area
Having done this for almost 10 years now, you can generally trust apple to deliver when they say they will. And in many cases earlier than estimated. I have watched mine travel from China to Korea to Alaska to Louisville many any times. The Apple tracking is usually behind. And the UPS is not always 100% up to date. I've gone to bed the night before delivery and UPS showed my phone in Korea. Woke up in the morning and it was at my local UPS facility or already on the truck for delivery.

Mine is currently showing in progress on Apple, and in Korea in the UPS system for a 9/21 delivery.
Crazy to think that people still doubt a company like Apple and UPS to deliver.
 
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TrumpWon!

macrumors member
Sep 10, 2017
74
68
How did you get your tracking number? Did you receive an email?
You need to track by reference on ups site. Go to your order details from Apple and copy and paste your order number without the last 2 digits into the reference field on ups site. Then specify the destination country and your zip code and see what comes up. That’s how I found mine.
 

Gwink28

macrumors newbie
Sep 19, 2018
4
2
I'm the same. I purchased in Australia at 4 mins into the release. Order still says preparing to ship. I purchased the case separately and that arrived today. No mention of the phone. Has anyone else have this issues in Australia?

I was able to get into the Apple store on my phone via their app right when it opened and grabbed a Silver iPhone XS 256 GB version and was fully checked out in three minutes. No surprise, I got an estimated delivery date of 9/21.

As of right now when I go into the Apple Store app, it still shows 9/21 delivery, but, it’s still stuck in “order in progress”.

I’m not freaking out as I assume the phone will still get delivered on Friday, however, I’m curious if others are experiencing this, or am I the only one?
 
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