Regarding Amazon, returns and their A to Z Satisfaction guarantee. Applies to Prime purchase only? Admittedly, I’ve gotten complacent about Amazon and returns. To be successful, online retailers must have generous return policies, especially for items that can’t be tried out like clothing and chairs. Be cautious about purchasing large items from third party venders, unless you are familiar with the item. I won’t be purchasing any more chairs online. Recently I returned an office “gaming” chair bought via a third party at Amazon (not Amazon Prime). It had good reviews for quality and I like that it had a fabric covering. The chair appeared to be well made, but because of the bucket seat design, the flat portion of the seat was only 14” wide before the rigid wings, not formed wings made of foam, but hard rigid wings made of metal tubing, covered in fabric. The problem is that I could not comfortably sit in this chair. There were no seat dimensions listed on the sales page, and my other office chairs are 18” and 20” wide. I assumed this was a standard size chair. Applying for the return, the seller told me that I could return the chair at my expense with a 15% restocking fee, which would have been more than purchase price of the chair ($110)! I filed an A to Z claim with Amazon, asking that the seller send me a shipping label and offer a full refund. I was advised by an Amazon email, that although the chair did not qualify for A to Z coverage, that they had intervened and the seller had now agreed to my request. Although I’m satisfied with the outcome, and praise Amazon for their help, I’ve since asked and am still waiting for an explanation of why this chair is not technically covered by their A to Z guarantee. See below. Since then, I ended up spending $300 for an office chair at Office Depot. Prices were comparable for a comprable chair online, and I did not want to deal with another return. Of note my last office chair which has held up for 20 years was $180. Amazon A to Z Guarentee: https://www.amazon.com/gp/help/customer/display.html?nodeId=200783670 We want you to buy with confidence anytime you make a purchase on the Amazon.com website or use Amazon Pay; that's why we guarantee purchases from third-party sellers when payment is made via the Amazon.com website or when you use Amazon Pay for qualified purchases on third-party websites. The condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee.