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Why would you promote "Mayday" as a feature? I am I the only one that thinks there's something fundamentally wrong with the fact that your device needs one-touch access to 24/7 Tech Support? Shouldn't this thing just work?

That's like asking "Why would you promote AppleCare if the devices are top quality and just work".

Realtime support will be great for my almost 90 year old mother.
 
On the contrary, soon the 'old' iPad mini will be priced around $199 and Apple will rule the tablet segment.

Personally i'm waiting for a bigger iPad to read my comics on, i'll buy two of them instantly. :)

$229 would be cheapest, and that is not certain it will go that low.

A cheaper price has a huge advantage in share, especially in emerging markets where people simply can't afford anything else. However, Apple has BY FAR the best tablet apps out there, which is another way that Windows built their market share. Even now, I find apps that I need to use that only run on Windows, so Microsoft still gets my money for a license to virtualize it on my MacBook Pro.

Amazon is selling a cheaper product, but iOS has by far the best apps, and Amazon's tablet is inferior to Samsung and other Android tablets. In addition, the Kindle is heavily optimized to sell Amazon content. Basically, you're getting a subsidized way to buy Amazon content. It fits well with Amazon's mission, but it's not going to be a huge marketshare builder.

Totally agree with you.

But the same reason Windows is popular is becuase of price, not becuase being a better system or having better apps.
And its not just 3ed world countries that look only at affordability.

People have accepted mediocrity, even complete junk, simply becuase it is cheaper. And as the Android tables race to bottom, their will be a point where people can buy 2 KF (or Nexus) for price of 1 iPad.

The iPad's market share is falling, and while I am not saying drop iPad price to same level, a small drop would be in order (or offer iTunes gift cards with each).
 
Amazon said the Mayday service brings a live person on for help. Sounds good on paper but in reality unless you're connected to the web this isn't going to happen, plus it's not often that people are going to need such help on a tablet unless it's a Surface Pro that uses full Windows where people will need help. I vote down on Mayday. Not impressed, meh.

Ummm, there's major potential behind this idea. You probably miss that because you're okay with driving your 27" iMac to the Genius Bar next Monday at 9:00am. On the other hand, there's a lot of hope Apple will follow suit; it's customer support is already outstanding, and this could really be the icing on AppleCare+.
 
I own 4 and I have no lag experiences to share. Biggest fault with them is they made the bad decision to try to emulate Apple's walled garden approach-- hence the app store is a downer. Not even sure anyone would care if they just opened it up to the full Google Play store. They would get cheers.

There's plenty of lag. If you have plenty of Apps installed there is vertical scroll lag when searching for apps. There is also plenty of lag within the Silk browser. When I double tap the screen it takes 1-2 seconds before it zooms in.

To their credit they did improve Silk. Prior to that you would get a checkerboard page before the page was loaded on the browser.
 
Why would you promote "Mayday" as a feature? I am I the only one that thinks there's something fundamentally wrong with the fact that your device needs one-touch access to 24/7 Tech Support? Shouldn't this thing just work?

Amazon proving once again that you get what you pay for with cheap tablets.

True for some, but many people looking for entry-level content tabs are new to the game, and with each generation, these devices maybe become simpler, but their applications become more sophisticated.
 
And still running Gingerbread, you know, that version of Android that's now 3 years old.

And if you try bringing up the fact that technically they've branched away from Android, that makes it even less appealing to Android developers. Essentially you need to make a Kindle specific version of your app - I can't say I've once ran into a person who said they're a Kindle developer (although I've run into many Android and iOS developers, and even a few Palm, Blackberry, and Windows Mobile developers, so that gives you an idea of just how few Kindle developers exist.)

Actually if you had read the article the new Fire's are running a forked version of Android 4.2 (Jelly Bean). HDX is a remarkably powerful tablet duo, but as ever it's Amazon's software (a forked version of Android 4.2) that powers the device. There's a new version of Fire OS, 3.0, called "Mojito," coming out alongside the Fire HDX, which brings a lot of both Amazon-specific features and things any tablet user would need.

Someone correct me if I am wrong, but it is quite easy to port an Android app to Amazon, since they are running the same base OS. The real hesitation from stories I have read is that the price points are lower for Amazon Appstore apps when compared to Android and iOS.

It would be great if Amazon opened their tables to the Google Play store like B&N did with the Nook, although Amazon isn't on the verge of extinction like B&N is, so there is little reason for them to do that. The Kindle Fire's are great for people who do what most people do on a tablet, consume media. They are also good for less tech-savvy people like my parents. While Amazon doesn't release sales figures, it appears they are pretty successful with the Kindle Fire line.

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I wonder if the "Mayday" feature will come under the same security scrutiny as the iPhone's fingerprint technology? No, of course not, the media doesn't care about bashing any non-iOS devices.

According to this article, it seems that the Mayday feature has privacy features included.

Mayday comes with every new tablet and requires no subscription, not even Amazon's $79-per-year Prime service. And though the concierges can hear you, and control your screen, they can pause screen sharing when you enter passwords or other sensitive information, and of course they can't see you.

"It's one-way," Bezos says of the video portion of the Mayday chat software. "That preserves bandwidth for the important half of the connection, and also, you don't have to worry about what you're wearing or not wearing," Bezos deadpanned, before breaking into laughter.
 
Totally agree with you.

But the same reason Windows is popular is becuase of price, not becuase being a better system or having better apps.
And its not just 3ed world countries that look only at affordability.

I would disagree with you GREATLY here. Better apps? sometimes. Apps on windows that don't exist on OS X and linux? Pretty much sums up window's bread and butter.
 
The Mayday button looks like a good idea; and will probably get praise from customers. And their Origami cases are pretty cool too, as much as I hate to admit it :rolleyes:
 
Maybe this will help all of the ignorant haters:

If Apple was in the real estate business, it would buy and develop all of the beach-front property while Android takes all of the landfill/dustbowl property -- while screaming "we have more land than you!"

It's that simple.

It's a good thing there's no land in between the two you mention that can offer ... well ... 99% of the market.
 
Millions of people look no further then then $ tag, and will tolerate slow OS.

(that's why Windows is still the #1 OS in the world)

I dunno what POS computers you have been using, Windows 8 is fantastic on my i7 triple sli beast. Much faster than any Mac.
 
Does it? Thats awesome! There was a special offer on the kindle a couple of years ago that was $200 off any laptop over a certain price and so people were getting kindles, and using the special offer to buy a macbook and still saving money. Not sure if they still have such sweet special offers or not

Some people don't like having to pay extra so that they don't get any ads. ;)

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I dunno what POS computers you have been using, Windows 8 is fantastic on my i7 triple sli beast. Much faster than any Mac.

I'm pretty sure he's referring to the "inexpensive" machines you buy at Best Buy for a few hundred bucks thinking you're getting a great deal, only to wind up with a machine that is nearly unusable due to the bloatware.

That's not the same thing as the DIY-er that builds an OMG L33T GAMING RIG DON'T TOUCH ME YOU FILTHY CASUAL.
 
OF COURSE WE KNOW APPLE'S STRATEGY!!! That is why we are saying that a different path should be taken. We're also not ignorant with respect to where this approach led Apple in the 90s.

"Those who do not remember the past are condemned to repeat it."

Why on earth would you focus on the 90'S? Do you think the world today is anything like the 90's? Why don't you pay attention to the tremendous success of their strategy over the past 15 years.

I can throw out pithy sayings too, "If it ain't broke, don't fix it."

When Apple is no longer the most successful company in the world, then I'll look to you for advice on how to fix it.
 
they look impressive:eek: and cheap :confused:

sorry but i invested so much in the app store to buy a cheap tablet!

I too would never be able to switch, but I have been seriously considering one of these. I don't keep many movies on my iPad, because they are space hogs and I want room for apps. But, I could totally see buying one of these just for watching movies. The 16Gb Fire HD at $159 would make a great movie watcher/book reader. Don't need lots of apps or a snappy interface for that.
 
I too would never be able to switch, but I have been seriously considering one of these. I don't keep many movies on my iPad, because they are space hogs and I want room for apps. But, I could totally see buying one of these just for watching movies. The 16Gb Fire HD at $159 would make a great movie watcher/book reader. Don't need lots of apps or a snappy interface for that.

Yeah, movie watching is why I'm considering it as well. Just can't decide whether 7 inches would be too small or should I spring for the larger one.
 
Why on earth would you focus on the 90'S? Do you think the world today is anything like the 90's? Why don't you pay attention to the tremendous success of their strategy over the past 15 years.

I can throw out pithy sayings too, "If it ain't broke, don't fix it."

When Apple is no longer the most successful company in the world, then I'll look to you for advice on how to fix it.
Ignoring market share to focus on selling only exceptionally high margin products is the same path today as it was in the late 80s&90s, whether you want to admit it or not - which obviously you do not.
 
I'm going to wait for a retina mini. If the new mini is not retina then I'll grab a nexus 7.
 
The topic is 24/7 personal support via the "Mayday" button, and why someone might want it. Not accidental damage coverage.

I was responding directly to your comment:

That's like asking "Why would you promote AppleCare if the devices are top quality and just work".

The answer was: Because AppleCare+ covers accidental damage that you, the iPad/iPhone owner, would otherwise be responsible for. There is no comparable coverage (24/7 or otherwise) if you were to, for example, you drop your plastic Kindle on a tile floor.

(I also took the opportunity to point out you were bagging on a product offering you apparently know nothing about.)

If you'd like to go on about the promised 24/7 Mayday feature:

Realtime support will be great for my almost 90 year old mother.

I can't, for the life of me, see how Amazon is going to fulfill their "15 seconds or less response time goal" on Christmas morning when your Scots Grandmama can't stream episodes of her favorite TV shows. One-to-one video chats may sound good in theory, but it's simply not a model that is going to scale. Not to mention, what happens when her Kindle can't connect to the internet?
 
I own the iPad 3, and though it should continue to serve me for the next couple of years, when time comes to upgrade, I will have to look to the competition.

Amazon is closing the gap. For the casual user who only uses the tablet to browse the internet, view content such as movies and magazines and download the occasional app, the Kindle HDX is worth considering at the price.

I see a lot of folks thinking about jumping in to get one for their kids, and because of the productivity suite, I can see a few people considering it for business purposes.

Hopefully Apple's competition continues to get better!
 
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