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Amazon Surpasses Apple and Google to Become World's Most Valuable Brand
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Same can be said for Apple. Oh wait but it's totally okay since Foxconn isn't under Apple's brand...
Interesting, a totally opposite experience for me - customer service has always been fast and very helpful, and quality is up to the product you buy. Definitely the best online retailer, from fast shipping, to customer service policies.
Alibaba and Tencent... TBH, they are actually to be reckoned with as they're pretty much on their way in conquering Asia behind the scenes, and the fact that they're in the top 10 while majority of people outside China/Asia probably don't even know them.
I'll be surprised if Apple is still in the top 10 5 years from now. Definitely will be leapfrogged by MSFT by then.
Not even. Nothing you said has been true for me so you must be living under a Black Cloud
Let's see. Amazon provides it customers with pricing that usually is as good or better than its competitors, combining this with excellent service and innovative solutions. It's main fault is that Amazon could treat its employees better, but mainstream media and its (rich) shareholders apply little pressure to Bezos to work on that aspect of his business. Apple, on the other hand, has deviated from the very principles that Steve Jobs leveraged to dramatically increase market share and profitability: vision and innovation combined with services and products that gave its customer the best user experience possible for a modest premium. Today, Apple arrogantly gouges its customers, relying on insane profit margins and planned obsolescence to increase shareholder returns and maintain profitability, and has destroyed decades of goodwill that Jobs cultivated over his storied career. Once, Apple dared to fly a pirate flag over its campus, proud that it lead the personal computer revolution. Today, Apple has become yet another behemoth corporation espousing the conservative but greedy mindset that goes along with that, an instance of 1984 it once railed against. It comes as no surprise to me that Amazon is the stronger brand today, even though Apple benefits from a huge number of customers that are generally satisfied. Yet, these same customers just don't get it, don't demand excellence from Tim Apple. I, on the other hand, do. Why? Because I drank the Kool-Aid and for decades relished passion for (nearly) everything Apple. So, if I sound bitter, know it's because I know better. I know Apple can perform much better than it does today but chooses not to. I demand excellence from Apple. That's what differentiates it from the marketplace or, rather, once did. But there is hope. Cook will step down one day and perhaps the new regime will look back at what made Apple great, then return to its roots. I will be there cheering it on should that happen. Or sadly lamenting for what were the greatest moments in the technological revolution.
Amazon is the biggest player in the high profitable cloud computing market. It's AWS business is larger than Microsoft Azure and Google GCS. With more and more companies moving to cloud infrastructure this ensures a bright future for these services, and a steady income stream with payments coming in every month.
Maybe its just me then. I know a couple people who work at amazon, and while they dont write home about how awesome it is, their pay is/was 3+ dollars more than their old job and they like it enough to have been there for several years.
Edit: It's like 15 years ago in college when people would work at UPS. They would complain how hot it was an how hard the work was, but they had tuition reimbursement and they pay wasn't half bad at the time.
Side note:
I love being a ‘Prime member.’ Almost everything is shipped/delivered to me within one business day now versus two business days before. And honestly, I do think their customer service goes out of there way a little bit more to accommodate Prime members v.s. a non-Prime member, considering what Amazon charges for a Prime membership, they want to keep you loyal. My experience has been stellar with Amazon altogether. Good for them that they’re at the top.
I love being a ‘Prime member.’ Almost everything is shipped/delivered to me within one business day now versus two business days before. And honestly, I do think their customer service goes out of there way a little bit more to accommodate Prime members v.s. a non-Prime member, considering what Amazon charges for a Prime membership, they want to keep you loyal. My experience has been stellar with Amazon altogether. Good for them that they’re at the top.
You should give the same shoutout to Apple factory workers in much the same conditions.
This. Amazon have got to the top by exploiting their workers at the bottom. Their service is great but what most customers don't realise is that behind the scenes they treat their workers and delivery drivers like something at the bottom of their shoe.
To them their workers and drivers are just numbers and are seen as disposable 'assets'. Poor working conditions at low-rate pay with little job-security all the while the customers innocently get their package the next day and Amazon puts a facade as to how great a company they are.
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Lol, Amazon are huge in a few European markets. Not sure whether to stereotype you as an American who thinks the world doesn't exist outside of the US.
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Well, Apple's value did go up.
Though I wonder how long Apple can prosper in a tech environment with both computers and phones being mature technologies.
Probably as long as any other company in tech can.
As long as they don't price themselves out of the markets they're competing in
“Laugh you may at Apple’s plight. But overcharging for old kit works - as their shares show great might” W.Shakespeare
That's the ticket. Stick with Prime eligible, and you tend to have zero problems with Amazon.
Nah bruv, it ain’t okay whoever’s exploiting who. It’s just my comment made for a snappy one liner relevant to the topic.