Amex replaced my iPhone and then some

[NastyComputers]

The rear camera on my iPhone 5 broke (hardware failure confirmed my apple store). The replacement cost for the phone through apple was $269 as my phone was out of its one year warranty. The original cost of the 64 gig phone was around $430 including tax.

American Express extends many manufacture warranties for the same period of time, after the originals warranty expires. I call Amex and give them all of the information regarding this case, and they credit my statement for the FULL $430. I explained to them that the replacement cost is $269 but all they cared about was the original purchase price.

Don't forget about Amex extended warranty people!!

Wow I didn't know they did that, we have two Amex cards. Will definitely look into that next time we have an issue!

 

[maflynn]

[MOD NOTE]
This thread isn't about the NFL, Brady or football. Lets get back on topic. All the off topic football posts were removed.

 

[willmtaylor]

Not for loss, only theft and accidental damage. Platinum covers loss, theft and accidental damage.

And the difference when filing the claim would be what?

That's why you should have a mobile insurance plan like asurion.

Yeah, sure. The biggest ripoff in the business.

 

[JayLenochiniMac]

And the difference when filing the claim would be what?

If you know you lost it and you file a claim with Amex stating it was stolen, you're committing fraud.

I suppose you're really no different from members here who deliberately damage their iDevices when they feel like getting a replacement and think nothing of it. And we wonder why Apple raised the AC+ deductible and the out of warranty replacement costs several times over the years.

 

[willmtaylor]

If you know you lost it and you file a claim with Amex stating it was stolen, you're committing fraud.

I suppose you're really no different from members here who deliberately damage their iDevices when they feel like getting a replacement and think nothing of it. And we wonder why Apple raised the AC+ deductible and the out of warranty replacement costs several times over the years.

To I assume that I have or would is fault on your part. Simply stating a fact.

Then again, I suppose you're no different than all the others who hastily jump to conclusions. And we wonder why there's so much bitterness and increase in Mods over the years.

 

[JayLenochiniMac]

To I assume that I have or would is fault on your part. Simply stating a fact.

You were suggesting an act of fraud.

 

[willmtaylor]

You were suggesting an act of fraud.

I suggested nothing. I simply restated what an aquaintence of mine, who processes claims for a major cell phone insurer for a living, told me.

 

[JayLenochiniMac]

I suggested nothing. I simply restated what an aquaintence of mine, who processes claims for a major cell phone insurer for a living, told me.

Whatever makes you sleep better at nights.

 

[willmtaylor]

Whatever makes you sleep better at nights.

Careful when you dismount that stately steed. Looks to be quite a fall.

 

[timeconsumer]

To I assume that I have or would is fault on your part. Simply stating a fact.

Nowhere was it suggested that it was assumed you did. Also can you post a source for this "fact"?

You were suggesting an act of fraud.

Based on the posts I would agree.

I suggested nothing. I simply restated what an aquaintence of mine, who processes claims for a major cell phone insurer for a living, told me.

So there's no difference between loss, theft or accidental damage?

Careful when you dismount that stately steed. Looks to be quite a fall.

Yes because this was called for.