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I buy my devices based on will it work for me then based on company who makes it. Perhaps my next device will be a Samsung Galaxy S8 or whatever. I will say this though the only USED devices I would buy is from Apple though. One year warranty so even if you get that laptop you described it would be covered and I would get it fixed or probably a new "used" one.
 
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I bought a used pristine Macbook Pro off Ebay for a great price, It was literally flawless, and only had 4 battery cycles.
 
I have a refurbished original 15" rMBP, got it June of 2013 and it was on a basically brand new condition. The only way I knew it had been used before was that there were tiny scratches on the corners of the lid which had presumably been left there by the original owner having a hard case, I imagine.

Although Apple replaced my logic board and clamshell last year under the video card program they ran, so it basically is a brand new laptop. Had it 3 years now and I plan to have it for many more. Can't fault Apple certified refurbs, sometimes you can even end up with a far better spec than what you ordered. If there's any problems with the unit you receive, I'm 100% certain Apple would sort that out for you.
 
There's no mention where the laptop was bought from, Apple Store, including only from Apple's online store, is not the same as Best Buy or whatever third party market.
 
There are multiple LCI's on a MBP.. the odds that one or more of them wasn't tripped by the coffee being spilled is extremely low. That unit would not pass the refurbishment process.. Selling a unit that is "questionable" at best is not in Apple Inc.'s best interest, as they will end up spending a lot more money supporting any issue the unit is likely to have. My two cents..
 
Cant help myself...this thread is completely useless. Ignore title potential refurb buyers!

I agree. One poster even said they were looking for red (or pink) water stickers. Apple may use those, but the also had little white glue-like dots they put on wiring throughout the unit. The dots turn blue when they get wet.
 
A girl brought me this brand new retina MacBook Pro 15-inch that had coffee spilled on. I opened the bottom case and saw that the interior is completely flooded in coffee. It looks like a whole pitcher of coffee was dumped on it.

I went ahead and cleaned everything. Afterward, I ran diagnostics to made sure every is working and then returned the laptop (after collecting my fees, of cause).

I ran into her again today, so I ask her if her MBP is still running well.

It turns out that she went straight to return the laptop afterward.

...I do wonder which poor soul will get this laptop.

How do you know Apple will just put it up for sale on the refurb site without inspecting? In fact, I think it is highly improbable they're going to just throw it up on there without opening it up and checking.

Insinuating Apple is selling refurbed macbooks with coffee in it is unfair unless you know they don't check their macs.
 
Say what you want about Apple but when it comes to quality of product, they don't mess around!
 
I absolutely have faith in Apple, because they've earned it time and again. I've bought dozens of Apple products over the last three decades, and they've all run flawlessly. In the last 10 years, I've bought five refurbished MacBooks, both for myself and others, and all are still going strong today.

There is no other brand of computer that I would trust new more than I trust Apple refurbs.
 
A girl brought me this brand new retina MacBook Pro 15-inch that had coffee spilled on. I opened the bottom case and saw that the interior is completely flooded in coffee. It looks like a whole pitcher of coffee was dumped on it.

I went ahead and cleaned everything. Afterward, I ran diagnostics to made sure every is working and then returned the laptop (after collecting my fees, of cause).

I ran into her again today, so I ask her if her MBP is still running well.

It turns out that she went straight to return the laptop afterward.

...I do wonder which poor soul will get this laptop.

This has to be one of the most ignorant things I've ever read on a forum. Apple doesn't just slap a "refurbished" sticker on it and put back in their sales inventory.
 
Correct. However that Logic Board may end up returned into their service parts inventory. Apple reuses previously damaged and defective boards, sometimes in new products, sometimes for repairs. The boards are supposed to be reworked and burned-in, and generally they continue to work fine, but they can have issues compared to a newly manufactured one that can potentially affect the reliability, durability and circuit integrity over time.


I enjoyed watching that video until she started in on the childish, rather unprofessional, rant near the end. Respect totally gone after that point. She should have kept the rant to less than 10 seconds ... One or two sentences at most ... and been done with it.

Rest up to that point was good though.

Also, rather interesting that she assumes the customer was totally up front and honest with the device's history. Maybe I'm more of a skeptic than most, but I would lean towards not believing everything a customer told me. I wouldn't call them on it, as I'm not a douche. I'd remain professional and polite. However, I wouldn't go and post a YouTube video stating, somewhat emotionally, a personal position I have about something, and build it on the foundation of the word of a customer.
 
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I absolutely have faith in Apple, because they've earned it time and again. I've bought dozens of Apple products over the last three decades, and they've all run flawlessly. In the last 10 years, I've bought five refurbished MacBooks, both for myself and others, and all are still going strong today.

There is no other brand of computer that I would trust new more than I trust Apple refurbs.
I used to, then they started glueing everything, even when they don't have to - see 2014 Mac mini. Luckily I dodged a bullet by holding off as long as I could by getting the 15" 2012 cMBP, instead of the 2011. Apple quality would have bit me in the arse there. Now I have a quad core i7, 16 gigs of RAM with SSD, that will hopefully last many more years to come.

Apple used to be my hands down, GoTo company to recommend to family and friends. I managed to switch my immediate family, and some friends. But I can't recommend them anymore. Upgrading one's computer, as needs/demands change over time, was THE number 1 reason to buy. It's served my family and friends VERY well over the years. But now they have to spend big $$$ upfront to get something that will last many years. My family/friends are not chasing the 2-3 refresh cycle, nor do they need to spend premium $$$ to go beyond 3 years.

Apple priorities differ from my priorities, and the priorities of my family/friends I described above. It's sad, but I've reached the final stage of grief, and have accepted it. It WAS an awesome ride that saw my second run with Apple last 20 years. Not bad in the tech world.
 
Correct. However that Logic Board may end up returned into their service parts inventory. Apple reuses previously damaged and defective boards, sometimes in new products, sometimes for repairs. The boards are supposed to be reworked and burned-in, and generally they continue to work fine, but they can have issues compared to a newly manufactured one that can potentially affect the reliability, durability and circuit integrity over time.



I'd go on ahead and trust Apple. They have quality control checks in place etc.

Is it possible that Apple is putting crap in new devices? Well, this lady seems to be saying it's possible.

But I honestly doubt it.

IMO, Microsoft is more likely to be putting crap in their devices given how many bugs they have (freezing, jumpy scrolling, unresponsive keys from time to time).
 
From what I have seen it seems more than possible. It's no secret that Apple does rework boards that have failed in the past and cycles them back in to stock. Component failure, liquid damage, anything short of destruction of the circuit board itself can be reworked. Primarily for service, that is if the board in your Mac fails you receive a reworked board in exchange, but it makes sense that those same boards would end up in someone's refurbished device as well.

What do you mean they rework boards?
 
rework = re-manufacture = refurbish
Boards are repaired, when that is feasible.
Failed components are replaced, and the refurbished boards are tested to assure that they are ready to use.
Apple will refer to those boards as refurbished, I suppose.
 
rework = re-manufacture = refurbish
Boards are repaired, when that is feasible.
Failed components are replaced, and the refurbished boards are tested to assure that they are ready to use.
Apple will refer to those boards as refurbished, I suppose.

Yeah but they're perfectly good I'm sure. I'd imagine it'd be like getting a pre-owned vehicle with 5,000 miles on it. It really doesn't have an impact.
 
Let me make something clear: I am sure that after receiving back the MacBook Pro, Apple replaces the shell and runs diagnostics to make sure that it works.

If it doesn't passes diagnostics, Apple will do whatever repair (including repairs to the logic board) to make it does.

That said, a lot of users on MacRumors like to say that their refurbished Apple products looks like new, but looks can be deceiving.

Just because it looks like new doesn't mean that the components are like new.
 
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