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So to be clear - you're saying that a product that is marketed as being refurbished might be refurbished?

Well, that's what I am saying.

You may think that sounds weird, but there are people on this forum that keep saying that refurbished are just like new.
 
Let me make something clear: I am sure that after receiving back the MacBook Pro, Apple replaces the shell and runs diagnostics to make sure that it works.

If it doesn't passes diagnostics, Apple will do whatever repair (including repairs to the logic board) to make it does.

That said, a lot of users on MacRumors like to say that their refurbished Apple products looks like new, but looks can be deceiving.

Just because it looks like new doesn't mean that the components are like new.
Where exactly did you buy your mac from (best buy, Apple Store, store.Apple.com, MacMall, etc)? I'm just curious.
 
Where exactly did you buy your mac from (best buy, Apple Store, store.Apple.com, MacMall, etc)? I'm just curious.

I didn't. I was paid to clean the spill. This is the most common service that I perform.

I have no idea where it was purchased from.
 
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Well, that's what I am saying.

You may think that sounds weird, but there are people on this forum that keep saying that refurbished are just like new.

You're pointing out obvious facts. A refurbished Mac is refurbished. :rolleyes:

A refurbished Mac is as good as a new Mac in most respects. Same warranty. New battery. The case and screen are in "like new" condition.

The only downside, in my eyes, is that you can't buy a refurbished model if it has just been released.
 
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I didn't. I was paid to clean the spill. This is the most common service that I perform.

I have no idea where it was purchased from.
Wait so you're blaming Apple for a purchase that may be out of their service? For all we know, the girl could have bought a "brand-new" Macbook Pro from some third party retailer which Apple has no jurisdiction. If its "refurbished", unless the origin of purchase was known, this sounds likely like some random marketplace is selling old rMBP laptops and bundling it as a new purchase.

So is this thread saying do not purchase refurbished products from random stores than say from the Apple Store? I don't see how for example, Best Buy refurbished has any effect on Apple certified refurbished as while they share the same description, Apple's is guaranteed warranty and working computer with replaced parts if necessary.
 
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My first mac is refurbished mbp late 2008 and is still working very well. I never had any hardware issues. Just sharing my experience.
 
Correct. However that Logic Board may end up returned into their service parts inventory. Apple reuses previously damaged and defective boards, sometimes in new products, sometimes for repairs. The boards are supposed to be reworked and burned-in, and generally they continue to work fine, but they can have issues compared to a newly manufactured one that can potentially affect the reliability, durability and circuit integrity over time.


Excellent video.

For those posting doubting the veracity of the video, I would give more credence to a professional's video evidence than some keyboard warrior just throwing their vague opinion around. For those posting refurb = refurb and we shouldn't be surprised, I agree with you.

Some questions remain. If the board was water damaged should it have been put back into circulation? The repair agent thinks not. In this case the repair was not to the same quality as a new factory unit, likely causing an early failure that a properly underfilled chip may have prevented when it was dropped. I would be annoyed if this happened to me after paying for a repair.

We must train ourselves and the many Macrumors members that tend to think that a refurb unit is 'as new' are wrong.
 
Excellent video.

For those posting doubting the veracity of the video, I would give more credence to a professional's video evidence than some keyboard warrior just throwing their vague opinion around. For those posting refurb = refurb and we shouldn't be surprised, I agree with you.

Some questions remain. If the board was water damaged should it have been put back into circulation? The repair agent thinks not. In this case the repair was not to the same quality as a new factory unit, likely causing an early failure that a properly underfilled chip may have prevented when it was dropped. I would be annoyed if this happened to me after paying for a repair.

We must train ourselves and the many Macrumors members that tend to think that a refurb unit is 'as new' are wrong.
The problem occurs when the poster doesn't even know where the product was originally purchased under the name of "refurbished" and automatically assuming all Apple products under the name of "refurbished" is the Apple certified refurbished found in the online store. When the Apple chat log called the machine refurbished that was a correct description of the product as refurbished means to "renovate and redecorate" which it was, though not to typical standards (it does sound like the person was not explicitly clear on the product so the online chat may be just as confusing as this thread).
 
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