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Considering they sadly haven't updated their computers in years I suppose it has to change their focus from products!

Here's an idea - how about they focus on making insanely great products for a change. The store look should be a hobby.
Not only do you not understand the new Apple, you don't even understand the old one. When were they ever a tech company bound to regular product releases? Not under Jobs. Just look back on the old forums to see complaints about withering product lines like Mac Pro, Mac Mini and laptops in favor of hot new products like iPods and iPhones. Apple chases whatever is in fashion which is what makes them great and contemporary. They don't follow industry trends, they make them.
 
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I can only imagine if they had a most powerful men summit...
This kind of lame comment is as predictable as the sun rising every morning. "Boo hoo, I'm not satisfied being in the privileged white male class of people 99% of the time so I have to whine about everyone else getting a few seconds of attention and trying to raise ourselves up to the same level."

Besides, isn't every summit with all men on the panel the "Most Powerful Men Summit" in their own minds?
 
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My word this thread smells of thinly veiled misogny.
Not really that veiled. White males whine so much about everything not being all about them anymore they should bottle it and sell it in liquor stores.
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I've met truly kick ass women. They don't need BS summits. You also don't see them complaining about how supposedly hard it is for women. They just simply do their work like everyone else and are damn good at it.
If you aren't a woman, you have Zero idea how hard it may or may not be for us. And, btw, most women won't admit to YOU how hard it is for them because it might make them look weak and women aren't allowed to show ANY weaknesses.
 
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I have an AMAZING idea for Apple Retail. They could return to the days when they were good actually good at in-store customer service. For example, when you make a service appointment for 5:00, you wouldn't have to wait until 5:40 to get help. Genius! Or, you could stick with the current plan of 30 people in Apple t-shirts with iPads and radios standing around doing nothing while customers wait. Either way!
 
I have an AMAZING idea for Apple Retail. They could return to the days when they were good actually good at in-store customer service. For example, when you make a service appointment for 5:00, you wouldn't have to wait until 5:40 to get help. Genius! Or, you could stick with the current plan of 30 people in Apple t-shirts with iPads and radios standing around doing nothing while customers wait. Either way!

Here's an idea. Instead of passively waiting for them to approach you how about YOU approach them and ask for help? Works for me every time (although every time I go to the Mall of America Apple store I get approached right away).
 
I can only imagine if they had a most powerful men summit...
Indeed! It's almost as if there is some sort of... oh, what would the word be for it... "inequality" between men and women, and as a result women feel compelled to... how do I put this so it can be understood... "do something about it". Shocking, really.
 
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If you aren't a woman, you have Zero idea how hard it may or may not be for us.

Likewise, if you aren't white or male, you have zero idea how much criticism you get for something that others did in the past. Or how much reverse discrimination there is.

Most of us had to work very hard to get where we are today. As males, we didn't have the choice of it being okay to get married and stop working, at least not until recently. Nor was it considered okay to stop working and go on welfare. Nor could we avoid the military draft. Try getting a deadly low number picked (#39 for me) and realizing you could be getting sent to die in VietNam. Really dampens your day, let me tell you.

Nor could we claim some minority status. I remember after we got out of the Army, my married buddy with two young children would go to get some extra help from the university. He got almost nothing because he was white, while minority non-veteran single non-family guys were given enough to get an apartment and food. So he had to take an extra job to pay for such things for his family, while going to school. So much for the supposed privileged white male status.

As you should well know, nobody should criticize any other group, unless they've walked a mile in their shoes.
 
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For example, when you make a service appointment for 5:00, you wouldn't have to wait until 5:40 to get help.
One of the top reasons the Genius Bar queue ran late at the store I worked in was when multiple customers would waltz in 10+ minutes late for their appointments and raise holy hell when told they'd have to schedule another appointment. These folks would been seen anyway, throwing off just about every reservation time that tech had for the rest of their day.
 
Not really that veiled. White males whine so much about everything not being all about them anymore they should bottle it and sell it in liquor stores.
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If you aren't a woman, you have Zero idea how hard it may or may not be for us. And, btw, most women won't admit to YOU how hard it is for them because it might make them look weak and women aren't allowed to show ANY weaknesses.

Oh please, I'm an African American male 5th year Civil Engineering major. I absolutely despise the engineering labs because most of the women are constantly(I mean constantly) asking for help. They adore the attention that comes with looking incompetent. As a male, I find this annoying as hell, and it doesn't look cute.

I stand by what I said. The women truly putting out good work seem to be least vocal, because they spending their time actually working.
 
Or, you could stick with the current plan of 30 people in Apple t-shirts with iPads and radios standing around doing nothing while customers wait. Either way!
It's always extremes. You're in a store with 30 sales associates standing around doing nothing, and other folks are posting about stores where they can't find a "not busy" sales associate if their life depended on it.
 
But is that in an older store or one that has been redesigned with Angela A's vision in mind?

I agree with your assessment when I think of how my local Apple Store has been. It's been closed for remodeling for several months, however.

I can't wait to see the new design and I'm really looking forward to the opportunity to learn Swift programming along with any of the rest of my family who want to come with me. Alas, my problem will be finding parking and perhaps safety, both of which have been a problem with malls around here.

However there is one huge problem that Angela is not responsible for and can't fix: lack of products. All of the new attractions she is implementing are distractions from the fact they are selling a stale lineup of their base products. Perhaps they can make their line of accessories and peripherals more robust and incorporate those into their classes and demos so customers can get a better sense of what their iPhones and watches and iPads can do when expanded upon with the right supporting products.
I don't think she can do her job if the products are outdated; however she could stop building more stores till they get their inventories intact. It looks like she's spending money to open up more stores for the sake of it.
 
Not only do you not understand the new Apple, you don't even understand the old one. When were they ever a tech company bound to regular product releases? Not under Jobs. Just look back on the old forums to see complaints about withering product lines like Mac Pro, Mac Mini and laptops in favor of hot new products like iPods and iPhones. Apple chases whatever is in fashion which is what makes them great and contemporary. They don't follow industry trends, they make them.

I was using Apple probably before you were born - since Jobs 1. I think I've got a handle on what they do and when they fail. The only time they make industry trends is when they creating cutting edge products, not try and sell 3 year old ones.
 
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It's always extremes. You're in a store with 30 sales associates standing around doing nothing, and other folks are posting about stores where they can't find a "not busy" sales associate if their life depended on it.
Such a waste of money tbh. If this was a small business at least half of them would have been gone.
 
The resentment that I sense about the excesses of political correctness is so strong that it could usher in a new era of fascism. I am not even joking.
Boy are going off topic. If anything is Fascist, it is being politically correct. We are just purging yet another passive aggressive political agenda.
 
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I've often wondered why they don't have coffee shops within Apple stores..
Sure, I see the down-sides and hazards (!).. but it would not only be extra profits as they steal a large group of customers away from SB and C, it would fit with their ethos for the stores, and culture.

Next you'll suggest they sell Big Macs to steal profits away from ...
 
The talk was decent but Angela really needs a fashion makeover. That outfit did not work at all. From her limited movements in the video, I kept on wondering of there is a recent injury or other health issue.
 
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Wow. Racist and Sexist. You should get a booby prize.
Well, I'm also white so I kind of doubt I'm racist against whites. Just base my opinion on what I constantly see in comments section. "Why isn't there 'straight pride day'?" "Why isn't there 'White Pride Month'?" etc. etc. More often than not, it's the straight white males complaining that they aren't getting all the attention as usual. They can't stand seeing any minority group raising themselves up to their level because that threatens their advantaged lives.
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Oh please, I'm an African American male 5th year Civil Engineering major. I absolutely despise the engineering labs because most of the women are constantly(I mean constantly) asking for help. They adore the attention that comes with looking incompetent. As a male, I find this annoying as hell, and it doesn't look cute.

I stand by what I said. The women truly putting out good work seem to be least vocal, because they spending their time actually working.

Or could it be that women are actually able to admit they need help and ask for it and men tend to hide their incompetence, refuse to ask for help and therefore remain incompetent? The "men never ask for directions when they are lost" trope came from somewhere.
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Likewise, if you aren't white or male, you have zero idea how much criticism you get for something that others did in the past. Or how much reverse discrimination there is.

Most of us had to work very hard to get where we are today. As males, we didn't have the choice of it being okay to get married and stop working, at least not until recently. Nor was it considered okay to stop working and go on welfare. Nor could we avoid the military draft. Try getting a deadly low number picked (#39 for me) and realizing you could be getting sent to die in VietNam. Really dampens your day, let me tell you.

Nor could we claim some minority status. I remember after we got out of the Army, my married buddy with two young children would go to get some extra help from the university. He got almost nothing because he was white, while minority non-veteran single non-family guys were given enough to get an apartment and food. So he had to take an extra job to pay for such things for his family, while going to school. So much for the supposed privileged white male status.

As you should well know, nobody should criticize any other group, unless they've walked a mile in their shoes.

Ok, so you've had it bad despite all the assumed competence men have enjoyed since time began. Ever occur to you that you don't realize how many advantages you have had because you have never lived without them?

Individual people can always come up with anecdotal evidence of how they themselves have been wronged or discriminated against. I'm talking large scale statistical evidence that straight white men have been king of the hill for millennia and are finally being confronted with everyone else finding ways to get themselves up that hill and they don't like it one bit. A secure straight white male wouldn't think to have a problem with minorities celebrating their own people to lift themselves up. When everyone is actually on a level playing field, all those special advantages they have that you feel are oppressing you won't be necessary anymore so you should be working to make sure equality happens instead of constantly fighting it and complaining about it.
 
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Or could it be that women are actually able to admit they need help and ask for it and men tend to hide their incompetence, refuse to ask for help and therefore remain incompetent? The "men never ask for directions when they are lost" trope came from somewhere.

No, because they actually don't try before they ask for help. Even I have to ask for help sometimes. In my current highway engineering lab, there is a woman who usually sits directly in front me. Every 2 minutes, literally: "Does my on ramp look okay?" "What do I click?" "Does my preferences look okay?"

During this lab, we are currently running through a book-based tutorial on how to use Microstation and Inroads to create a highway interchange. The book lays out all the preferences and with screenshots of how everything should look. It's like she can't read. I had to move further back so I'm not constantly bother throughout the course of the 3 hour lab.

I'm also in taking an engineering programming class this quarter in visual basic. I've already had 2 women take a picture of my screen to figure out the code and constantly ask for how I figured it out. It's like they can't listen to the instructor or think.

I could go on; Plus, in these labs each woman usually has some sort of orbiter dude who she sits next with that she can constantly ask to get attention. Comical, really.
 
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Well, I'm also white so I kind of doubt I'm racist against whites. Just base my opinion on what I constantly see in comments section. "Why isn't there 'straight pride day'?" "Why isn't there 'White Pride Month'?" etc. etc. More often than not, it's the straight white males complaining that they aren't getting all the attention as usual.

It has nothing to do with wanting attention. He was referring to the fact that it's okay for minority or fringe groups to celebrate their difference, while if a white or male does so these days, it's slammed by those other groups.

Or for that matter, that goes for virtually any group formerly considered dominant. From housewives to heterosexuals, many people nowadays would take offense if such groups banded together.

Or could it be that women are actually able to admit they need help and ask for it and men tend to hide their incompetence, refuse to ask for help and therefore remain incompetent?

Sometimes that's true. Sometimes it's just the easiest way to avoid having to actually work. You know, the thing that males are pretty much predestined to do from birth. No choice in the matter.

This is not fifty years ago. As a father of daughters, I fight to make sure they have more choices. I've also noted that women's worst enemies, are actually other women passing judgement on them.

If you want something to take offense at these days, look no further than companies who do business with China and India. Both China and India are nations where millions of females are not just aborted, but many baby girls are abandoned or killed after birth.

Indian Minister Says 2,000 Girls Are Killed Across the Country Every Day
 
So lemme get this straight: she didn't think she was right for the job but had a "big pitch" ready to land it anyway. And why would she be surprised he liked her big idea? Do people normally pitch ideas they expect will be turned down? What would be the point? To prove yourself wrong? All this coming from a person who was clearly very experienced at corporate climbing given her previous position. Right. What a bunch of self-serving twaddle! It all sounds very much like Julius Caesar refusing the crown three times.
And yet all Apple does is continue to find new and exciting ways to rake in even more profits by squeezing suppliers, making it impossible to install less-expensive upgrades to their computers, keep playing fast and loose with tax laws, continue to sell old components at premium prices, etc. So they got the "rake in profits" part of the equation, so where is the "do something other than" part?
What's this mean? Sales reps who feel sorry for you because you're being ripping off with non-upgradeable, overpriced, older tech?
Ah, so teaching kids a programming language that veers them towards Apple products is a selfless act to "enrich their lives", not a cynical ploy to recuit future generations into their eco-system. It's because the future is all about software and computers. I see. Does anyone really buy this? If they were really interested in teaching people skills that will truly enrich their lives--and be about more than just raking in profits--they should offer courses on how to balance and live within a budget or how to cook, for example, skills sorely lacking nowadays that could actually make a (positive) difference in someone's life.

Apple is a corporation whose sole purpose is to make money, just like any other company. I have no problem with that, nor with Angela Ahrendts' career. I do, however, take issue with the ever-increasing loads of corporate b_llshit we're fed. Stop trying to make things out to be other than what they are. Stick to making products consumers want to buy and services they like to use. Cut the crap and concentrate on reality instead.

[/rant]

Rant is right. You obviously have never worked for a company that strived to combine profits and good values with positive outcomes within their sphere of influence. You make it sound like Apple is a public educator or an arm of a local government or ministry. Soooo easy to rant against the big bad corporations, isn't it? Money is here to stay @Adam Warlock. So it Apple. Get used to it. And good for them to find useful things to do with it - eg.: teach kids how to code.
 
I don't think she can do her job if the products are outdated; however she could stop building more stores till they get their inventories intact. It looks like she's spending money to open up more stores for the sake of it.
Apple is acting like it's got money to burn. Let's hope that the oft alluded to pipeline starts streaming out some good products.
 
I don't think she can do her job if the products are outdated; however she could stop building more stores till they get their inventories intact. It looks like she's spending money to open up more stores for the sake of it.
So many people in this thread are complaining about their current store always being over-crowded, or the next available Genius Bar appointment being so far in the future (because the store doesn't have capacity to meet the current demand).

I think even without any new products, continuing to open new (and expand existing) stores will still be a benefit to customers in crowded markets. Which seems to be the majority of them, listening to folks post in threads like this here on MR...
 
Not really that veiled. White males whine so much about everything not being all about them anymore they should bottle it and sell it in liquor stores.
Keep it up and this thread will get shut down. These next six months are going to be interesting.
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Apple is a corporation whose sole purpose is to make money, just like any other company. I have no problem with that, nor with Angela Ahrendts' career. I do, however, take issue with the ever-increasing loads of corporate b_llshit we're fed. Stop trying to make things out to be other than what they are. Stick to making products consumers want to buy and services they like to use. Cut the crap and concentrate on reality instead.
I've consulted for many companies at the executive and C-level, whenever I start to see a social conscience vein in their PR, it is almost always tied to a revenue stream. In most cases, it is intended to create a broad appeal to the customer base.

Then there are those "social justice moles" that find their way somehow, someway into a large company and start to swing their political bat with no care about the long term revenue stream from their actions. They have some cause to promote ignoring the corporate culture and market harmony. You can see that happening over at Tesla way too much in the last few quarters.

Steve Jobs ranted many times inside Apple that doing anything political in your corporate PR will have you loose one third to one half of your customer base whichever way you go.

When Steve was around, the promotion was product centric. You would at most see a hand model or a silhouette in the ads but not details of a human form. Apple has lost that direction and are making the mistake of appealing to multiple cultural demographics having their commercials look like a sub-committee of the United Nations. This dilutes the product image focus.

Get back on product, get back on features, get back on experience. Forget the cultural and political BS. Too bad Angela was not around when Steve was roaming the halls of Infinite Loop. I'm sure the horn locking between those two would have been epic.
 
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