Another iPad 3 another disappointing display, buyer beware.

[Rodster]

Thank you. It's refreshing to see that some people get it. The tinted screens are not up to the high standards that long time Apple customers like me have come to expect from them.

But you forgot one VERY IMPORTANT piece to the equation. Apple no longer is just an after thought like they were back around 2000-05 which just appealed to the Mac crowd.

Apple is now catering to everyone who wants one. When you reach that STATUS it's really tough to NOT only meet demand but to uphold your QA standards. I'm by no means making excuses for Apple. I'm just playing devils advocate. Apple has Foxconn making their iPad's and they are under the gun just to meet the demand. On top of that companies who supply parts for the iPad are not just one but several just to keep the supply chain moving along.

So yeah years ago one could be anal about perfection but today it's a whole different story with Apple just trying to keep up with the demand. Happily I have to very nice looking iPad's that I wouldn't return because the screen looks great.

 

[blow45]

Yes, you have low standards if you think a red/green tinted, blotchy backlit screen is okay. The person I had quoted said that people's expectations are too high. I disagreed.

We can argue all day long if you like.

That's pretty much how he spends his life I guess....


What's with the ipad subforums and moderation? Will there be people all the time jumping on us just as soon as we report problems with the ipad screen? Jesus christ. Shouldn't there be a warning or something? This is supposed to be a user support forum, not a user abuse forum if the report something that's not to the liking of some people...

 

[Redjericho]

The contrast isn't an "issue" as you described, rather a feature that apple included due to overwhelming complaints that previous iPads were too bright to use in complete darkness, even on minimum brightness. You will not find an iPad 3 that is brighter, no matter how hard you look, it is intended, and I personally prefer it that way.

People also complain about the hue issue, and my iPad probably had the absolute worst of it (a delicious mixture of yellow, green, and pink at every angle), but nobody seems to know how easily it is fixed with a jailbreak. I mean sure, why should you have to spend 10 minutes and jailbreak your device when apple should have made it right in the first place? If you feel that way, more power to you, but I prefer to enjoy my device, rather than spend every waking moment deciding whether to return it, especially when I have means to fix it.

It's like you go to the store and buy a bucket, but realize when you get home that it has a small crack in the side. Yet even though you have a nice big roll of duct tape on the shelf in the other room that could easily fix the problem, you decide to drive back to the store and return it for another.

Some people are OCD about getting the perfect device cause of the amount they are paying, and I understand that completely. You do, as a consumer paying that amount of money, deserve a device that makes you content, and if that means getting a bucket without duct tape on it, more power to you.

 

[SpyderBite]

I've never received a bum product from Apple. Guess I should buy a lottery ticket or something.

 

[blow45]

It is supposed to be darker at minimum brightness.

Thanks for a to the point reply in this thread for a change.

Do you have any links attesting to this. I am not challenging your accurate reporting in any way, I just want to get to the bottom of this and understand why this is the case.

I just find the ipad 3 screen intolerable. I have downloaded f.lux, and color profiles from cydia installed to play with the screen temperature, and I still find the ipad 2 screen a joy to use, despite the now more noticeable lower pixel density, but the ipad 3, it just gives me a headache...

Could it be poor contrast? The reported contrasts are the same...

ps. Can we have at least some respect here by not having some select posters piss on this thread for a few days, so myself and others can understand a few things here? As soon as civilized discussion is over some of you guys can resume the foodfight, but give it a few days please.

 

[blow45]

The contrast isn't an "issue" as you described, rather a feature that apple included due to overwhelming complaints that previous iPads were too bright to use in complete darkness, even on minimum brightness. You will not find an iPad 3 that is brighter, no matter how hard you look, it is intended, and I personally prefer it that way.

People also complain about the hue issue, and my iPad probably had the absolute worst of it (a delicious mixture of yellow, green, and pink at every angle), but nobody seems to know how easily it is fixed with a jailbreak. I mean sure, why should you have to spend 10 minutes and jailbreak your device when apple should have made it right in the first place? If you feel that way, more power to you, but I prefer to enjoy my device, rather than spend every waking moment deciding whether to return it, especially when I have means to fix it.

It's like you go to the store and buy a bucket, but realize when you get home that it has a small crack in the side. Yet even though you have a nice big roll of duct tape on the shelf in the other room that could easily fix the problem, you decide to drive back to the store and return it for another.

Some people are OCD about getting the perfect device cause of the amount they are paying, and I understand that completely. You do, as a consumer paying that amount of money, deserve a device that makes you content, and if that means getting a bucket without duct tape on it, more power to you.

Thanks for the excellent post, sorry I d missed it before among the general food fight here.

That's why I d like this site to instigate a reputations system, because your post deserves a vote going towards your general status as a poster.

I did jb my device and put color profiles in there, somehow I can't seem to make my screen as enjoyable or as easy on the eyes as my iPad 2 was, retina notwithstanding. I have played with every possible combination of settings.

I can understand about the rationale for a minimum brightness setting, but surely if the brightness at minimum is that low, then at maximum it should be brighter than iPad 2 but it isn't.

I have come to the conclusion that the issue here is contrast, that despite the claimed settings by apple that contrasts are the same, there are batches of new iPads with poor contrast ratios.

In any case, do you know if I can adjust contrast via color profiles in cydia, cause I don't think I can to be honest.

Edit: just quoting a user form another apple related forum, because he said it better, wrt min brightness:

Je I dont know if that was done om purpose or as a side effect of the screen but I cant see anything on Ipad 3 if brightness is on the minimum so what that improves I dont know. The problem is not minmum brightness but using Ipad 3 above 50% brightness and battery consumption.

 

[TheWheelMan]

That's pretty much how he spends his life I guess....


What's with the ipad subforums and moderation? Will there be people all the time jumping on us just as soon as we report problems with the ipad screen? Jesus christ. Shouldn't there be a warning or something? This is supposed to be a user support forum, not a user abuse forum if the report something that's not to the liking of some people...

Just as fair a question is whether the same few malcontents are going to be allowed to keep cramming their issues down our throats and telling those of us who didn't have problems that we have "low standards"? The bickering, the baiting, the general "I'm right and you're wrong" nastiness goes both ways. We're not going to be able to resolve it unless both sides of the argument acknowledge that.

Nobody here is technically wrong. We know that there are problematic iPads out there, but it is no more fair to assert that all iPads are defective except a rare few than it would be for others to assert the opposite. But time and again we have the same few serial bitchers who claim to have returned a gazillion iPads telling those of us (the majority) who have had no problems that we don't know what a good screen looks like or we have low standards. That's no more acceptable than anything you think is being done to you.

 

[seadragon]

All I'm saying is that the screens with the red/ green tint etc are defective and people shouldn't be told their expectations are too high. If you got one with a good screen, I should also be able to without having to return it multiple times. That's it.

If yours is good, that's great. It shows that they are out there.

And complaining about the bitching comes across as bitching as well. It works both ways. I will not stop giving my opinion because you don't like it. Sorry, not going to happen.

 

[myrtlebee]

All I'm saying is that the screens with the red/ green tiny etc are defective and people shouldn't be told their expectations are too high. If you got one with a good screen, I should also be able to without having to return or multiple times. That's it.

If yours is good, that's great. It shows that they are out there.

And complaining about the bitching comes across as bitching as well. It works both ways. I will not stop giving my opinion because you don't like it. Sorry, not going to happen.

The thing about this is, if it irritates people who have good iPads, why come to these threads just to boil their own blood and go off on the OPs and people who agree with them? I guess it is human nature to engage in futile arguments to blow off some steam.

 

[blow45]

Just as fair a question is whether the same few malcontents are going to be allowed to keep cramming their issues down our throats and telling those of us who didn't have problems that we have "low standards"? The bickering, the baiting, the general "I'm right and you're wrong" nastiness goes both ways. We're not going to be able to resolve it unless both sides of the argument acknowledge that.

Nobody here is technically wrong. We know that there are problematic iPads out there, but it is no more fair to assert that all iPads are defective except a rare few than it would be for others to assert the opposite. But time and again we have the same few serial bitchers who claim to have returned a gazillion iPads telling those of us (the majority) who have had no problems that we don't know what a good screen looks like or we have low standards. That's no more acceptable than anything you think is being done to you.

jesus chist man, give it a rest, damn it, isn't there anyone moderating here?

Sorry for that outburst, but I 've pretty much had it with trying to hold a discussion here and having this constant trolling, and bitchers this bitchers that... effing contribute to the thread or get off to the ipad accesories and apps subforums...

Anyway I am starting to form a more informed opinion about the the new ipad's screen.

Ok, here it goes.

There's an issue with the display grade, it can be more pronounced as in yellow, red, etc. hues or it can be more subtle.

There are also double the amount of led's being used to light it up, due to retina, this is a side effect of retina (hence the lower brightnes despite the higher led number). This can affect perception of the image for some people, and it can affect comfort in reading. I know it does to me, to what extent it's the same for others I don't know.

Contrast is reported as being the same as in the second gen ipad. I very much doubt that. Not with the qc they are doing at least. In all the ipads I ve looked at the store, well all but one actually, and two I've owned contrast seems lower than the previous gen, that's why the screens seem more washed out. For example the linen texture in the multitasking bar upon double click of the home button appears considerably more washed out than on ipad 2. I am not colour techie. But this to me is clear evidence of a contrast issue.

There's different temperature in this screen, the ipad 2 was warmer, some would say it was a better screen to that respect.

No matter what I 've done to calibrate the screen to a warmer tone via software it won't work, it's just I guess the quality of the panel.

If anyone has any more on this, for a to the point, discussion you are very welcome.

 

[phpmaven]

you got lucky, even if 1/10 had good screens, and apple sold 5 millions of these, they'd be some 500,000 very satisfied users. I 've pointed this out to you in another thread here. I don't know why you keep insisting on busting other's peoples' apples when they have an issue they 'd like some feedback on with "what's up with mine then that's good". You are not helping anyone. And the last thing one needs when they 're having an issue with the screen is someone else rubbing it in their face that their ipad is great. Good, enjoy it, now move on to the apps or accesories sub forums so you might do something useful for yourself and others there.

You are not "lucky" if you get a good screen. Most people have not had any problems and a minority have. I would say the exact opposite is true. If you get a bad one, you are unlucky, because most are fine.

Just try and vote me down. Muhahaha!

 

[blow45]

You are not "lucky" if you get a good screen. Most people have not had any problems and a minority have. I would say the exact opposite is true. If you get a bad one, you are unlucky, because most are fine.

Just try and vote me down. Muhahaha!

I don't do down votes anyway, now do you have something to add to the screen tech discussion here? (admittedly it was funny though the downvoting thing the way you put it)

 

[Jmouse]

I have got a decent one this time. This replacement has a DL serial number , meaning not a refurbish?

 

[dbrewster]

I only check for dead pixels. My iPad 1, iPhone 4 & 4S all have different tints. I'm past that point wherein I stress too much. The more time I spend looking for the "perfect" specimen, the more I get frustrated; hence, the less enjoyment I get.

 

[TheWheelMan]

You are not "lucky" if you get a good screen. Most people have not had any problems and a minority have. I would say the exact opposite is true. If you get a bad one, you are unlucky, because most are fine.

Just try and vote me down. Muhahaha!

That's been my point all along. I'm not trying to pick fights with anyone, but those of us whose iPads are fine (the MAJORITY), feel harassed by those who have had misfortune with iPads. Especially when they try to tell you either don't know you have a bad screen, or are in the rare few.

 

[phpmaven]

I don't do down votes anyway, now do you have something to add to the screen tech discussion here? (admittedly it was funny though the downvoting thing the way you put it)

Sure, the screen quality issues are way overblown with all of the "screen lottery" nonsense. Sure, some people have issues, I did myself and ended up returning it for a different reason and got a better screen. But to make it sound like there is some huge problem and your lucky if you get a good one is what is just not true.

 

[Rodster]

Sure, the screen quality issues are way overblown with all of the "screen lottery" nonsense. Sure, some people have issues, I did myself and ended up returning it for a different reason and got a better screen. But to make it sound like there is some huge problem and your lucky if you get a good one is what is just not true.

I agree. I got a refurbed iPad 2 and an iPad 3 and both screens are excellent, no issues for me.

 

[Ipadfever]

Look ....I have been through a lot of iPads for this reason only, battled everyone at the apple store and the gods above them. I didn't stop until I got a definitive answer on why all these screens were different. I was in contact with numerous corperate care and none had an answer for me except for one. The main reason why all of the different hues ,colors,tints and whatever else is due to the glass grade!!

I always had two new iPads in my possession for comparison , each one had different stories on tints.

For all the Demi gods of apple that do nothing but try to size down people need a life and a reality check!

 

[blow45]

Look ....I have been through a lot of iPads for this reason only, battled everyone at the apple store and the gods above them. I didn't stop until I got a definitive answer on why all these screens were different. I was in contact with numerous corperate care and none had an answer for me except for one. The main reason why all of the different hues ,colors,tints and whatever else is due to the glass grade!!

I always had two new iPads in my possession for comparison , each one had different stories on tints.

For all the Demi gods of apple that do nothing but try to size down people need a life and a reality check!

Very interesting to hear, you mean the glass they put on top? It does seem different than previous gen, although it should be the same gorilla glass...

 

[Fruit Cake]

Look ....I have been through a lot of iPads for this reason only, battled everyone at the apple store and the gods above them. I didn't stop until I got a definitive answer on why all these screens were different. I was in contact with numerous corperate care and none had an answer for me except for one. The main reason why all of the different hues ,colors,tints and whatever else is due to the glass grade!!

I always had two new iPads in my possession for comparison , each one had different stories on tints.

For all the Demi gods of apple that do nothing but try to size down people need a life and a reality check!

Glass grade? I don't buy it. The last model didn't have this issue. Only way to know is to take th digitizer off and see if it has the issue.

 

[dbrewster]

Glass grade? I'm more inclined to believe that there are panel variations rather than glass variations.

 

[BFizzzle]

do you know what the screenshots show? it shows that you can read but you don't comprehend.

those agencies follow-up on cases where a manufacturer makes false claims (eg. saying a device has a 10 hr battery life when it lasts 5 or saying a processor is running at X GHz when it's running at a much different speed) or when quality is blatantly substandard.

we know apple doesn't make substandard quality products - a defective ipad screen w/color shift or tints which got overlooked by a random QC check isn't what they're after. and as long as apple is giving buyers the option to exchange or refund on the defective product, that's largely the extent of what these agencies will do for cases of complaints about the defective products.

to tell users to file a claim with the FTC or the BBB [instead of dealing with Apple] when they have a complaint with their ipad and are looking for redress is diversionary and wrong.

lol you are only proving cant comprehend nor read and have never used the bbb or ftc.
explain to me why would they have section for the quality of products and an entirely different category for fraudulent activities and advertisement??? hmmmm
Within the product quality section, which is the screenshot, they have a selection just for not honoring warranty as well as honoring a refund. They wouldnt have a section for product quality if they only took cases on "false advertising"i.e. the cpu not running at what is claimed or "if apple isnt giving a refund or exchange".... its all on the screenshot black and white, you cant say those bureaus only follow up on false claims, when it clearly has sections for false claims, as well as product quality/product issues. you are just being prideful and ignorant now. Stop barking up the wrong tree

they will take complaints on issues like getting several defective products in a row with defective screens. They arent going to file a case for one person but If enough people had actually problems and filed reports they will look into. (hence why i said for people to file one if its such a "widespread problem" "everyone who has a good one is blind" etc. is implying some people on here think that all of them are defective

I never said apple doesnt make sub par products my ipad is fine. This isnt a problem with every ipad like so many dramatic people on here make it out to be.


,i never once said not to deal with apple. Please show me where i said not to?????????
I said dont just whine on a forum that you have gone through 7 ipads. Go actually do something about it if you're so mad and think its a real problem that you need to "warn consumers" . go file a complaint alongside. It isnt hurting anything it's well within in your rights as a consumer.

Stop misinforming people.

get on their web pages and read, or hell even call them and ask. They will tell you they will file a report in their systems regarding it. If they have reason to they will file a case and look into.

 

[bufffilm]

ok, you broke me down...i gotta admit it. filing a claim with the FTC or the BBB is world-class advice. it's scary, genius-level advice. i am in complete and utter awe of the level of intellect you have.

apple shipped 20 million ipads in the last three months ending in June. let's be real pessimistic and say that only half of that 20 million were sold and of that 10M sold, only 5M were the ipad3. since the subject of this thread was defective screens on the ipad3, even if you convinced 10,000 people to take your advice and file a claim, that would constitute 0.002%. in case you failed math in school, that's far, far from even 1/2 of one percent.

keep in mind that that percentage would be even smaller if you substitute the total number of ipad3 sold since release and not just the last quarter.

yeah, with those kind of numbers there's going to be one hell of an investigation by those government agencies. [sarcasm]

do us all a favor please. stick with participating in threads like "do you think there will be an ipad mini" or "should i get a white or black ipad" because at least you won't embarrass yourself with those and you won't steer people into doing something that is a complete waste of time.

lol you are only proving cant comprehend nor read and have never used the bbb or ftc.
explain to me why would they have section for the quality of products and an entirely different category for fraudulent activities and advertisement??? hmmmm
Within the product quality section, which is the screenshot, they have a selection just for not honoring warranty as well as honoring a refund. They wouldnt have a section for product quality if they only took cases on "false advertising"i.e. the cpu not running at what is claimed or "if apple isnt giving a refund or exchange".... its all on the screenshot black and white, you cant say those bureaus only follow up on false claims, when it clearly has sections for false claims, as well as product quality/product issues. you are just being prideful and ignorant now. Stop barking up the wrong tree

they will take complaints on issues like getting several defective products in a row with defective screens. They arent going to file a case for one person but If enough people had actually problems and filed reports they will look into. (hence why i said for people to file one if its such a "widespread problem" "everyone who has a good one is blind" etc. is implying some people on here think that all of them are defective

I never said apple doesnt make sub par products my ipad is fine. This isnt a problem with every ipad like so many dramatic people on here make it out to be.


,i never once said not to deal with apple. Please show me where i said not to?????????
I said dont just whine on a forum that you have gone through 7 ipads. Go actually do something about it if you're so mad and think its a real problem that you need to "warn consumers" . go file a complaint alongside. It isnt hurting anything it's well within in your rights as a consumer.

Stop misinforming people.

get on their web pages and read, or hell even call them and ask. They will tell you they will file a report in their systems regarding it. If they have reason to they will file a case and look into.

 

[BFizzzle]

ok, you broke me down...i gotta admit it. filing a claim with the FTC or the BBB is world-class advice. it's scary, genius-level advice. i am in complete and utter awe of the level of intellect you have.

apple shipped 20 million ipads in the last three months ending in June. let's be real pessimistic and say that only half of that 20 million were sold and of that 10M sold, only 5M were the ipad3. since the subject of this thread was defective screens on the ipad3, even if you convinced 10,000 people to take your advice and file a claim, that would constitute 0.002%. in case you failed math in school, that's far, far from even 1/2 of one percent.

keep in mind that that percentage would be even smaller if you substitute the total number of ipad3 sold since release and not just the last quarter.

yeah, with those kind of numbers there's going to be one hell of an investigation by those government agencies. [sarcasm]

do us all a favor please. stick with participating in threads like "do you think there will be an ipad mini" or "should i get a white or black ipad" because at least you won't embarrass yourself with those and you won't steer people into doing something that is a complete waste of time.

yet another foolish statement. you really cant read. go read my initial post, i said exactly just what you said about APple has sold 10 mil ipads and so few are having a problem, that it is a small percentage and doesnt constitute as all ipads defective "omg youre blind and all ipads are flawed. yours isnt good you just cant see it" i said if that many people are having problems then they should file a complaint and not just warn people about it on a forum. I say IF they actually had enough complaints they would open a case with apple. whats so hard about understanding that??
I can draw you pictures if reading and comprehension is too hard

so let me get this straight? i say exactly what you just say and tell people its not a big problem and if you think it is such a huge thing file a complaint with the proper bureaus , you tell me the ftc and bbb doesnt take reports like this and its foolish to tell people not to deal with apple, i show you they do, you say they only take fraud cases, i show you that it has a section for fraud, false advertisement, not honoring refunds, not honoring warranty and a section for product quality. you dont reply to that at all i ask you to show me where i said not to deal with apple, you dont reply to that either, and then sum it all up with telling me its such a low percentage , which is what i said first, and then imply im dumb and shouldnt embarrass myself???
straight from the horses mouth

 

[Ipadfever]

Very interesting to hear, you mean the glass they put on top? It does seem different than previous gen, although it should be the same gorilla glass...

The glass on the top yes, probably the least cost on the whole device....I am thinking that color shift is a huge problem on the retina display and that is why they tint the iPad so it's not so noticeable.
If you get a white display the color shifting is very noticeable, believe me I have been thru many!!!!

----------

Glass grade? I don't buy it. The last model didn't have this issue. Only way to know is to take th digitizer off and see if it has the issue.

Buy it or not it's what I have been told by a high official in apple corporate care. You must remember that retina is new on such a big display.