'Antennagate' Reactions: RIM, Nokia, Taiwanese Animation

[cmaier]

Whatever you want to call it, whining, complaining, or whatever, the media has moved on, Apple has moved on, so you might as well move on. Take it back and refuse to buy the next. If there are enough of you that do that, then Apple might try to do more, however I think they’re busy trying to make it better anyway.

Why is it that you guys keep insisting that the only course of action for those of us who love apple and want it to make better products is to "take it back and refuse to buy the next?"

What is so offensive about trying to make enough noise so that Apple decides to fix the problem and stand behind its products in the future while we still get to make whatever use we can from their products?

Your answer is always to tell us to cut our noses off to spite our faces.

 

[Journojulz]

Had Apple said what you wanted, word for word, I expect there would still be complaining on this site. We’d get threads like “DO you think they’ll fix it tomorrow?” The story would go on and on.

My point exactly. I said it during the speculation of the first week.

People who need confirmation of something obvious like a fix is being sought and demand an apology while they wait are the kind of people that will always find something to whine about.

"The singer will always find a song"

A more stoic customer will read between the lines, weigh up the offer of a refund against the likelyhood of a commercially acceptable fix and either "learn to love it or leave".

 

[-aggie-]

Why is it that you guys keep insisting that the only course of action for those of us who love apple and want it to make better products is to "take it back and refuse to buy the next?"

What is so offensive about trying to make enough noise so that Apple decides to fix the problem and stand behind its products in the future while we still get to make whatever use we can from their products?

Your answer is always to tell us to cut our noses off to spite our faces.

I just don’t think Apple is going to do more, unless there are huge lines returning the phone in the next day or so (and thus, the media would be all over that). So, what else can you do? If there were a lot of you, then sure complaining might get you somewhere, but I don’t think there are a lot of people unhappy with the phone.

 

[cmaier]

I just don’t think Apple is going to do more, unless there are huge lines returning the phone in the next day or so (and thus, the media would be all over that). So, what else can you do? If there were a lot of you, then sure complaining might get you somewhere, but I don’t think there are a lot of people unhappy with the phone.

In order for there to be a lot of us, there has to be a few of us.

 

[Journojulz]

What is so offensive about trying to make enough noise so that Apple decides to fix the problem and stand behind its products in the future while we still get to make whatever use we can from their products?

Because the whining noise is quite frankly unneccessary.

Jobs is a perfectionist. He wants his legacy to be flawless.
THAT is what keeps him awake - not the incessant sound of anonymous bedroom bloggers telling him how he can do his job better.

You keep saying "fix the problem"

There are 2 alternatives - one should be so obvious it goes without saying, the other is commercially unviable.

If its software - they don't need telling to work on it
If its a redesign - it won't happen to a minor flaw on something bringing in $500,000,000 a week .

Your answer is always to tell us to cut our noses off to spite our faces.

Your answer is to "thchweam and thqhueam until i'm thsick",
Which is no answer at all.

Take the bumper or take the phone back.

In order for there to be a lot of us, there has to be a few of us.

Take the phone back - really. That is the only thing they will listen to.

And if it turns out the return rate is small - then be big and accept that the rest of us are happy with the limitations when the positives are weighed in.

Would i like a recall? Yes. It would make a great phone better.
Does it bother me if i don't get one? Not really. Its a great phone and i have a case.

 

[cmaier]

Because the whining noise is quite frankly unneccessary.

If you don't like it, don't hang out in a thread titled "antennagate."

Jobs is a perfectionist. He wants his legacy to be flawless.
THAT is what keeps him awake - not the incessant sound of anonymous bedroom bloggers telling him how he can do his job better.

Do you know him? You are being awfully presumptuous.

You keep saying "fix the problem"

There are 2 alternatives - one should be so obvious it goes without saying, the other is commercially unviable.

If its software - they don't need telling to work on it
If its a redesign - it won't happen to a minor flaw on something bringing in $500,000,000 a week .



Your answer is to "thchweam and thqhueam until i'm thsick",
Which is no answer at all.

Take the bumper or take the phone back.

I don't know what that quoted language is supposed to mean. I gave a very precise, and I think clear and reasonable, answer. From where I am standing, you are the one spewing nonsensical rejoinders.

If the fix is commercially unviable, whose fault is that? It's commercially unviable for BP to take full responsibility for the oil spill, but everyone seems to want them to do that. If it is a software bug they DO need to tell us they are working on it, because that's how you instill confidence in consumers that you are standing behind your products.

 

[Journojulz]

If you don't like it, don't hang out in a thread titled "antennagate."

Feel free to whine away - I am just pointing out the futility of wasting time on something that is both futile and negative.

Do you know him? You are being awfully presumptuous.

"Steve jobs is a perfectionist" is not THAT presumptuous is it?

If the fix is commercially unviable, whose fault is that?

What a bizarre question.

You are offered a full refund or a free case for a minor flaw.

Would you shun both and choose to financially cripple apple instead by insisting on a "commercially unviable" solution to a minor problem?

Really?

If it is a software bug they DO need to tell us they are working on it, because that's how you instill confidence in consumers that you are standing behind your products.

And THAT is why people think you are whining.

If you need someone to tell you something as obvious as "they should be working on a freely distributable fix that make all the bad press go away" - nothing will ever make you happy.

Take the refund.

You obviously have no faith or confidence in the company - so its long past your time to seek another company to purchase from surely - or at least wait until 4Gs is confirmed to be fault free.

Take the refund.

 

[cmaier]

Feel free to whine away - I am just pointing out the futility of wasting time on something that is both futile and negative.



"Steve jobs is a perfectionist" is not THAT presumptuous is it?



What a bizarre question.

You are offered a full refund or a free case for a minor flaw.

Would you shun both and choose to financially cripple apple instead by insisting on a "commercially unviable" solution to a minor problem?

Really?



And THAT is why people think you are whining.

If you need someone to tell you something as obvious as "they should be working on a freely distributable fix that make all the bad press go away" - nothing will ever make you happy.

Take the refund.

You obviously have no faith or confidence in the company - so its long past your time to seek another company to purchase from surely - or at least wait until 4Gs is confirmed to be fault free.

Take the refund.

You really make no sense at all. You won't even admit there is a problem. Then you admit it's a problem but unilaterally decide it's minor. Then you unilaterally decide that all consumers should just take it for granted that Apple will provide a fix when all evidence is they have no intention of doing so. And your solution is cutting off a leg for a skinned knee. I'm sure that sort of thought process has gotten you very far.

There's no point in discussing anything with you because you object to the fact of the discussion rather than to the arguments. Goodbye.

 

[Journojulz]

If you they will make a software fix or can live with the dead spot - take the bumper.

If you think they won't make a fix or don't care - take the refund.

 

[-aggie-]

You really make no sense at all. You won't even admit there is a problem. Then you admit it's a problem but unilaterally decide it's minor. Then you unilaterally decide that all consumers should just take it for granted that Apple will provide a fix when all evidence is they have no intention of doing so. And your solution is cutting off a leg for a skinned knee. I'm sure that sort of thought process has gotten you very far.

There's no point in discussing anything with you because you object to the fact of the discussion rather than to the arguments. Goodbye.

If you don’t twist what he said, I thought he made perfect sense.

 

[cmaier]

If you don’t twist what he said, I thought he made perfect sense.

You agree with his point of view. But if you agree with the logical fallacies and contrary positions he uses to get there you've lost my respect.

 

[Max(IT)]

You are intentionally missing my point. Apple's prices are generally higher than the competition. It's a luxury brand. And my point is that if Apple doesn't treat its customers like luxury brands treat their customers, more people will NOT think the prices are reasonable and will buy something else.

My point is that Apple's response to this situation is broken, because they are devaluing their own brand. And in the long term, if they don't fix this, it will hurt them.

Last time I checked, no one was producing Macs other than Apple, so the answer is NO, APPLE'S PRICES AREN'T HIGHER THAN COMPETITORS.
They set their prices, you decide if it worths or not.

iphone 4 is, by far, the best smartphone on the market: they are NOT devaluing their own brand.
There is nothing to fix. Deal with it, or take the refund.

Why is it that you guys keep insisting that the only course of action for those of us who love apple and want it to make better products is to "take it back and refuse to buy the next?"

What is so offensive about trying to make enough noise so that Apple decides to fix the problem and stand behind its products in the future while we still get to make whatever use we can from their products?

Your answer is always to tell us to cut our noses off to spite our faces.

once again: there is nothing to fix. Nothing Apple can do at this stage to change iphone 4's antenna behavior.
You can make all the noise you want (= whining).
If you don't like it, take the refund and move on.
Simple like that.

 

[GamecockMac]

Have you ever had a phone which would completely lose a signal when touched by one finger? That's the real question.

Nope. And with my iPhone 4, I still don't. Bet that just kills you, doesn't it?

Some of you haters/trolls like to act like this spot on the iPhone 4 is an on/off button, when it's nowhere near that cut-and-dried. Too bad the buying public doesn't seem to be buying your FUD. Time for you to let it go and move on with what passes for a life.

 

[gehrbox]

Nope. And with my iPhone 4, I still don't. Bet that just kills you, doesn't it?

Some of you haters/trolls like to act like this spot on the iPhone 4 is an on/off button, when it's nowhere near that cut-and-dried. Too bad the buying public doesn't seem to be buying your FUD. Time for you to let it go and move on with what passes for a life.

It's a wasted effort to try and convince them. If Apple gave everyone their money back and let them keep the phones some people here would complain that they don't want their money back.

 

[DMann]

It's a wasted effort to try and convince them. If Apple gave everyone their money back and let them keep the phones some people here would complain that they don't want their money back.

Likely true.

Why must iPhone users who have not experienced signal problems be expected to complain about the iPhone being defective?

 

[gehrbox]

Likely true.

Why must iPhone users who have not experienced signal problems be expected to complain about the iPhone being defective?

Don't know, but I did manage to hangup on somebody with my cheek today. Nothing wrong with the phone. I had it hanging off my shoulder with the ear piece pointed away from my ear. My cheek was pinching the phone to my shoulder. I wonder if some of the prox sensor reports were due to holding the phone like that. It's no wonder that it happened though the prox sensor needs something in proximity to do it's job.

 

[spanading]

Other manufacturers don't make the mistake of highlighting the weak spot in the areal

Fanbois don't know the difference between a death grip and a gentle finger tip causing bars and calls to drop. Apple and Mr Jobs have intentionally tried to muddy the waters.

Now before anyone get upset please read my whole comment first. As the header says and i think that Mr Jobs pointed out, there is a design flaw in the iphone 4. No it is not the antenea per say, but the fact the the insulation between the two antenna shows exactly where to place your finger to cause the problem. If other manufacturers did the same then i am sure you would be able to cause the same type of drop out with the other phones too using just one finger. Hence, the 'death' grip as it has become known is only needed on the other phones as it is not clear where the weak spot in the antenna of other phones is.

I'm not sure how else Apple can propose to solve the issue for you, as the song says if you don't like it return it (but it will need to be undamaged just like all returns of that nature by ANY manufacturer) or if you love the phone and are bugged by the antenna problem because you hold the phone a certain way naturally then take Apple up on their case option. If neither option is good enough for you then perhaps you would like the moon on a stick as I cannot see what else can be done.

What annoys the hell out of me is not that people bash Apple per say but they refuse to see what they have been shown on several links and in the short video clip of Apple's. Yes the iPhone 4 does have this problem but it is by no means the only phone to have this problem and so where are all the other people complaining about the other phones shown to have this, why does Apple appear to be being singled out in this. I see the other phone companies were quick to complain too when videos of some of there more advanced phones also showed this drop out.

Call me a FanBoy if you wish but please if you are going to criticise Apple for something lets have a sensible debate where similar flaws in other company products are not over looked and the whole thing made out to be an Apple only problem, hopefully by now at least we can agree that that is not the case. It is this type of attitude that makes my blood boil, just as it did with the whole nokia, kodac lawsuit issue. I just hate people being unfair.

Clearly Apple make some very popular products, based on their profitability, and occasionally they do get things wrong. However, dealing with the problem in under a month is good going for any company. Some companies never acknowledge the problem and try and paper over the cracks, which is why I don't like Microsoft.

 

[macdim]

If other manufacturers did the same then i am sure you would be able to cause the same type of drop out with the other phones too using just one finger. Hence, the 'death' grip as it has become known is only needed on the other phones as it is not clear where the weak spot in the antenna of other phones is.

While I agree that this whole thing has been blown out of proportion, I don't think you can make this argument for the simple reason that the weak spot of all other phones is located inside the phone. You can't physically touch it unless you open the phone.