I couldn't agree more. Honesty is the best approach.
However, a lot of people didn't feel insulted (for obvious reasons).
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'Antennagate' Reactions: RIM, Nokia, Taiwanese Animation
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I couldn't agree more. Honesty is the best approach.
However, a lot of people didn't feel insulted (for obvious reasons).
"Antennagate" will be sorted by next summer. My prediction is that Apple will release the iPhone 4S in June 2011. They will market it as the most powerful, fastest iPhone ever made (just like the 3GS) but they will not mention the new antenna design; that will be discreetly fixed. 64GB will be available and FaceTime over 3G. Those of you who were expecting Steve to say he screwed up and drop to his knees and beg for your forgiveness are living in La La Land.
This reminds me of the problem with dust under the screen of the 3GS. They never admitted to anything; they discreetly solved the problem and offered free replacements. I remember the Apple store employees playing dumb when I approached them about the issue - the guy claimed it was the first time he had heard about dust under the screen even though it had been a well publicized problem for quite some time. Within 10 minutes I was out of the store with a brand new phone and have never had a problem since.
This reminds me of the problem with dust under the screen of the 3GS. They never admitted to anything; they discreetly solved the problem and offered free replacements. I remember the Apple store employees playing dumb when I approached them about the issue - the guy claimed it was the first time he had heard about dust under the screen even though it had been a well publicized problem for quite some time. Within 10 minutes I was out of the store with a brand new phone and have never had a problem since.
Sweetie, are you even reading my posts? Do you see my quoting Steve's numbers? No. I mentioned there aren't long lines to return the phone and I doubt there will be. This will be a moot point in a few days.
And I agreed with you on that. I doubt many people will return their iPhone 4s over this. They'll get the free case or "just not hold it that way". The return rate won't be an indicator of how many users do have the issue, just like calls to Applecare isn't though. Neither will the free case be on the other side. They will probably give out insane amounts of those cases, but not everyone who will get one will be affected by the issue. Some will just be looking to save a buck.
You realize most of us don't have to worry about how we hold the phone, correct? I've been in two-bar areas, and I can't get the signal to go down no matter what I do. You might have the same experience, but since you're not going to get the phone, you'll never know. Once you get outside this iPhone forum, the noise really dies down. I'm yet to meet or know anyone with the issue.
In some respects, people had the same issues (as far as dropping calls or losing signal, but not to do with touching it a certain way) with the 3G and the 3GS. Many of those people blamed AT&T and brought the phones back. I guess people who this issue really affected could do the same? I know I would and then just go to the 3GS (I'd buy used so I'd be eligible next year).
One of the big mistakes Steve made was in the WWDC when they went on and on about how magical the phone was (or some gibberish like that). What they should be touting is the last part of that article I linked: the antenna gets you more bars in more places, since it's more sensitive, but you might drop a call (calls you would never even have with the 3GS) if you hold it a certain way. It really is a better phone.
One thing that everybody is missing is it doesn't matter how much the signal drops. All that matters is where you start and where you end up.
I had a candy bar Nokia that never dropped calls that I can remember. That's because the antenna was so bad I often never had a connection in the first place to try calling.
Can I make my i4 drop calls. Sure. Can it get a connection in places that my 3GS wouldn't. Absolutely.
If you're 20 feet tall and drop 8 feet, your head is still farther above the ground than if you are 10 feet tall and drop 4 feet.
Except the i4 drops around twice as many calls as the 3gs. (I am guessing, based on Steve's useless "less than 1 in a hundred more dropped calls" statistic).
That's true, but either both phones are either 10 feet or 20 feet and if you're 10 feet, it's all over for iPhone 4. You have to compare apples to apples.
Sensitivity doesn't increase the signal level just the reception (until you hold the phone). Signal level, regardless of sensitivity of the receiver, is a function of the tower and everything in the way.
Hope that makes it clearer.
Without telling us actual dropped call numbers, I'm afraid, based on what we can measure, Apple might be bending the truth there too. As one podcaster put it if the 3GS only drops one call in a hundred, that's almost 100% more calls dropped if you have a 4.
or to put it another way
http://www.att.com/Investor/Financial/Earning_Info/docs/4Q_09_slide_c.pdf
i.e.:
0.91+1 / 0.91 * 100 =~ 210%. More than double the dropped calls.
Jeez. You're doing more than guessing.
Hasn't this already been discussed to death? Or is this just see how much noise we can make now? I know we already talked about how the <1 in a 100 figure could be used. So, see the previous responses to that.
Have you guys used an iPhone on AT&T other than the 4? There's absolutely no way the 3GS only drops one call per 100, which is what would have to happen for the iPhone 4 to drop 100% more calls. Hell, I'd be surprised if the 3GS dropped less than 10% of calls on AT&T.
Yes, I see that. I was writing my post while you were providing that link. I think that's fairly low given all the whining about AT&T on here. IF that number is true, then shame on all the people complaining about AT&T, no? I mean, that seems like a fabulous drop call rate, doesn't it?
It seems pretty good. But I don't think the whining about aT&T is about dropped calls. It's about no signal, and about having a signal but being unable to actually use the data connection, and about calls and texts going straight to voice mail. Dropped calls is just another symptom of the problem.
In the SF bay area, at least, the primary problem I run into is having an apparent 3G connection with more than 1 bar, but being unable to have a call go through or being unable to actually use the data connection. (Plus there are a lot of areas with no bars).
Jobs wasn't speaking only about "telephone support", so if you open a complain form at the Genius bar you are actually using Applecare.
Your point is ludicrous: maybe the 0.55% should be a 0.6 or even 1%. it remains negligible.
And with the opening of other markets (far better that At&t crappy networks), situation will furtherly improve.
I don't know you and I don't know if you are saying the truth or not. And I don't really care, to be honest.
But just putting a Mac in your signature and saying "I'm an iPhone user" don't allow you to gain credibility, when with a 5 seconds search you could find that 90% of your post here lately are just criticism about apple, iPhone, ios and so on ...
There are very polite people in this forum, but I prefer to be straight: you are acting like a troll (and an effective one), pissing off iPhone users and patronizing them for their choices ...
My two cents.
CALLED
You're downright being insulting now, just making stuff up to piss off people. I wonder who's really trolling the forum, trying to elicit responses now...
Interesting. I hadn't thought about that. I guess the three phones I complained about in person weren't counted, since I didn't do it by phone (though I mentioned the problem to someone at applecare on the phone - the purpose of my call was a dead speaker, though, so I doubt they logged it as a reception problem).
I would have paid money to see that!
If it isn't spun like cotton candy, it ain't PR from Apple!
They truly are good at redirecting - but Steve couldn't hide his disdain for people who have a problem using his product. That man was not happy to be there. They also didn't need a press conference to say something similar to what you posted above.Instead they turned the iPhone weakness into a potshot against their competitors. It's like watching republicans and democrats debate. They're both twisting the facts, but they're so involved in their own fantasy that they will never return.
That top keeps on spinning forever in Steve Jobs' mind (inception reference!)
Ok, my mistake.
CALLED
You're downright being insulting now, just making stuff up to piss off people. I wonder who's really trolling the forum, trying to elicit responses now...
And your point is ? 0.55% called AppleCare. I give you another 0.5% of people personally complaining in a store.
We still are speaking about a negligible number.
Did you call AppleCare or you went to the Genius bar ? Oh, my bad: you don't have any iPhone 4 to complain about ...
And speaking about who is trolling the forum, I'm sure people here have no doubts ...
And you want to compared that 0.55% of apple against another cell phone company. Lets say HTC.
HTC number was 0.016% or 35 time LESS than apple for the same issue. So apple issue is over 35 times worse than HTC.
Insults, for when you have no actual rebutals to offer.
I'm here because I like my Apple products. That doesn't mean I have to agree with everything that Apple PR puts out, nor does it mean I can't critique it. Sorry if you don't like it and consider "disagreing" as trolling.
Why? The argument is on what the actual number should be for the iPhone 4. All you do here is bring up another cell phone, which doesnt help determine what a more accurate number might be.
The point Max(IT) is making is that the percent is probably not far from 0.55%. Argue that.
I don't care about that HTC craphone. What I know is that iPhone 4 actually WORKS for almost all the owners out there, and all this BS is just an attempt to bash Apple for its successful release, and a good percentage of whiners here don't even have got one.
Is your iPhone 4 working ? Don't tell me you don't have one ?
Insults, for when you have no actual rebutals to offer.
I'm here because I like my Apple products. That doesn't mean I have to agree with everything that Apple PR puts out, nor does it mean I can't critique it. Sorry if you don't like it and consider "disagreing" as trolling.
There is no rebuttals to offer to someone not listening ...
In 5 minutes I could easily report here an hundred of your post about apple, iPhone, iOs and so on. All with the same basic attitude: bashing.
This is NOT "disagreeing", this is fighting a personal war.
And you know it.
I'm not going to do it, because it will be extremely OT, but please save me from your "I like my Apple products".
If I offended you (how?!?), I beg your pardon. But your attitude here is clear enough.