Any successful upgrade swaps for iPhone 4?

Discussion in 'iPhone' started by pshady, Jun 23, 2010.

  1. pshady macrumors regular

    Joined:
    Mar 10, 2005
    #1
    Reading a lot of horror stories about folks trying to do upgrade swaps. Did anyone here actually do a SUCCESSFUL upgrade swap either over the phone or in person?

    Any advice for us is appreciated!
     
  2. dojoman macrumors 65816

    Joined:
    Apr 8, 2010
  3. pshady thread starter macrumors regular

    Joined:
    Mar 10, 2005
    #3
    Buying a phone on one line to take advantage of upgrade subsidy but activating it on another line.
     
  4. mbsaeger macrumors 6502

    mbsaeger

    Joined:
    Jun 18, 2009
    #4
    Only advice after being on the phone with AT&T and Apple for 3 HOURS is to just go to the AT&T store...

    AT&T pretty killed 3 phones on my account over this.
     
  5. dojoman macrumors 65816

    Joined:
    Apr 8, 2010
    #5
    damn i was gonna do that with someone else's line. glad I didn't. att is step ahead of us.
     
  6. VTAb182 macrumors regular

    Joined:
    Jun 15, 2010
    #6
    any word on if they can do it at AT&T store or not?
     
  7. FSUSem1noles macrumors 68000

    FSUSem1noles

    Joined:
    Feb 23, 2006
    Location:
    Ft. Lauderdale
    #7
    Yes, just finished it.

    Called AT&T before activating through iTunes. Gave them the IMEI number, but I forgot to give them the ICCID (sim) number.. called back gave them that everything is working flawlessly..
     
  8. Maaz macrumors 6502a

    Joined:
    Mar 13, 2010
    #8
    Good news. Thanks
     
  9. dakrhelmet macrumors newbie

    Joined:
    Jun 15, 2009
    Location:
    California
    #9
    It then let you activate through itunes using your number instead of the original number?

    I tried the same things yesterday and it would not work.
     
  10. Ferris23 macrumors 68020

    Joined:
    Sep 24, 2007
    #10
    Great news, did you call the number on the link provided in a previous thread? If not which number did you call?


    Thanks
     
  11. mbsaeger macrumors 6502

    mbsaeger

    Joined:
    Jun 18, 2009
    #11
    they swapped it for me, and iTunes is still trying to activate with the upgraders line WTF
     
  12. Avenger macrumors 6502

    Joined:
    Sep 20, 2007
    #12
    Please post the number you used to call ATT. Thanks...
     
  13. FSUSem1noles macrumors 68000

    FSUSem1noles

    Joined:
    Feb 23, 2006
    Location:
    Ft. Lauderdale
    #13
    Yes, I called the 800 number. Followed the prompts said I wanted to do upgrade swap. The rep asked for imei num. But forgot to ask for iccid number she said I was her first iPhone call today but her supervisors told them some people were getting them early.

    If you only give imei num. You'll get the "waiting for activation" message. They have to update both imei and iccid numbers...
     
  14. spyda macrumors 6502a

    spyda

    Joined:
    Jun 30, 2009
    #14
    Nice. When you updated through iTunes did it prompt you to choose your data plan, (i.e. was unlimited there)?
     
  15. FSUSem1noles macrumors 68000

    FSUSem1noles

    Joined:
    Feb 23, 2006
    Location:
    Ft. Lauderdale
    #15
  16. mediaboy macrumors member

    Joined:
    Sep 9, 2006
    #16
    I finished mine today, but all hell broke loose with iTunes.

    I followed the instructions on that ATT sheet. I called them up, gave them the info they asked for. Went to activate and it said my sim card wasnt any good.

    I ended up at ATT and they got it straightened out for me.

    Ohh, a new micro-cell card is $15 plus tax. NOT free like the person on the phone told me.

    Good luck.
     
  17. FSUSem1noles macrumors 68000

    FSUSem1noles

    Joined:
    Feb 23, 2006
    Location:
    Ft. Lauderdale
    #17
    No I told the rep I wanted to keep my unlimited plan. After I hung up with her the first time I plugged it inti iTunes and my number came up just had to sign into my apple account and then you can either set up as new or restore from backup...

    Didn't have to go to AT&T or buy a new sim...
     
  18. Avenger macrumors 6502

    Joined:
    Sep 20, 2007
  19. Moyank24 macrumors 601

    Moyank24

    Joined:
    Aug 31, 2009
    Location:
    in a New York State of mind
    #19
    They are truly clueless. She explained a process that was obviously different than those instructions on their own website.

    I'm on the phone with them right now.

    I've given the IMEI and the ICCID, so hopefully it will work.

    I have no faith, though.
     
  20. Arh25 macrumors member

    Joined:
    Jun 15, 2010
    #20
    Had mine swapped over the phone with at&t in 10 mins :)
     
  21. FSUSem1noles macrumors 68000

    FSUSem1noles

    Joined:
    Feb 23, 2006
    Location:
    Ft. Lauderdale
    #21
    You should be good to go!
     
  22. Geckotek macrumors G3

    Geckotek

    Joined:
    Jul 22, 2008
    Location:
    NYC
    #22
    AT&T is not a step ahead of anything. They allow this, you're not "getting away" with something.

    They can choose to charge or not. Sounds like they were being jerks about it.
     
  23. mbsaeger macrumors 6502

    mbsaeger

    Joined:
    Jun 18, 2009
    #23
    I've done the same, but the damn activation wizard in iTunes isn't picking up their changes... This is hour 5 on the phone with AT&T...
     
  24. iPhone Addict macrumors 6502

    Joined:
    Jun 18, 2009
    Location:
    San Francisco, CA
    #24
    Hoping it works out for you! Please keep us updated! :)
     
  25. mbsaeger macrumors 6502

    mbsaeger

    Joined:
    Jun 18, 2009
    #25
    What did you have them do?!?!?! Please tellz meeeee!!!

    Did YOUR number show up in the iTunes activation wizard?
     

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