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In can’t understand as to why he is already promoting V2 when he hasn’t fulfilled orders for V1 yet!

All these issues people have had has made me think twice about ordering for my next phone.

Anyone who’s received theirs got any pictures?
 
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I ordered mine just over a week ago and I got a shipping reference and was able to track everything fine and then when it arrived in London the status just didn’t update after clearing customs and have not seen any movement in the updates. I contacted phone rebel a numerous amount of times and they do not want to help or they say is keep checking your status your phone is going to be with you soon! But I am not buying it. I have a feeling he is getting away with unfulfilled orders and making money out of the unfortunate people that did not receive a case. He is no way a business minded person and has no clue what he is doing! All his followers should unsubscribe and boycott his channel! Well I have sent an e mail telling them if they refuse to help and assist I will file a complaint to the Federal Trade Commission. Aw a consumer we all have the right to know what is happening with a shipment of a product that we have paid for. Also nothing is shipped via USPS it is shipped from China and that is deceiving on their website and will forward that to the FTC to show they are not being transparent and truthful to their customers. So let’s see what happens but at this rate I don’t see the company lasting if he cannot fulfil orders and Keeping customer satisfaction to a high standard. Oh I have received so many other parcels from other parts of the world on time despite the covid 19 every other courier company are delivering on time! He is just giving an excuse and taking advantage of the situation!

I think you’re overreacting.
 
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In can’t understand as to why he is already promoting V2 when he hasn’t fulfilled orders for V1 yet!

All these issues people have had has made me think twice about ordering for my next phone.

Anyone who’s received theirs got any pictures?

I do find that slightly irritating. I know that the new iPhones are coming (because it took so long for this case to release) but it def is irritating to me that you promote Gen 2 before half the people have gen 1.
 
I think you’re overreacting.

I dont agree. People are allowed to feel how they feel.

Imagine if Apple announced an iPhone 12, said oh well COVID delays for 6 months and then announced the iPhone 13 before you got your 12 that you ordered? It's a slap in the face. There would be nonstop mass media bashing of Apple

I can see why people are angry. This is why I stick to big names like Spigen etc. Buy on Amazon here in a few days. I refuse to back small companies on a first product, Kickstarters, etc. Too much shady business out there.

The only goal right now should be getting every case every person ordered that is backlogged out; NOT announcing a new version. It's a slap in the fact to early adopters giving their support.
 
Ok, it’s only been a few days, but this Rebel case is badass!

The aramid/carbon back feels great. It has a slight rubbery texture that provides just enough grip for me. Zero fingerprints so far (haven’t had to wipe it or anything).

Reminds me of Rhinoshield’s black/rubber SolidSuit, but with MUCH better edge grip.

The lip around the back of the case provides extra grip, especially along the hourglass portion on the sides.

Yes, the sides do feel quite exposed, but we knew that already.


This was a well thought out, solid design. I hope it is a durable as it feels.

I forgive PhoneRebel for any part they had in the shipping delays. It’s tough for one guy to be a great designer, marketer, shipper and customer service.
 
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I dont agree. People are allowed to feel how they feel.

Imagine if Apple announced an iPhone 12, said oh well COVID delays for 6 months and then announced the iPhone 13 before you got your 12 that you ordered? It's a slap in the face. There would be nonstop mass media bashing of Apple

I can see why people are angry. This is why I stick to big names like Spigen etc. Buy on Amazon here in a few days. I refuse to back small companies on a first product, Kickstarters, etc. Too much shady business out there.

The only goal right now should be getting every case every person ordered that is backlogged out; NOT announcing a new version. It's a slap in the fact to early adopters giving their support.

2 guys in a garage aren't a trillion dollar company. Expectations for the two are different, for me at least. 2 guys and a dream are hardly an R&D machine like Apple.
 
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Ok, it’s only been a few days, but this Rebel case is badass!

The aramid/carbon back feels great. It has a slight rubbery texture that provides just enough grip for me. Zero fingerprints so far (haven’t had to wipe it or anything).

Reminds me of Rhinoshield’s black/rubber SolidSuit, but with MUCH better edge grip.

The lip around the back of the case provides extra grip, especially along the hourglass portion on the sides.

Yes, the sides do feel quite exposed, but we knew that already.


This was a well thought out, solid design. I hope it is a durable as it feels.

I forgive PhoneRebel for any part they had in the shipping delays. It’s tough for one guy to be a great designer, marketer, shipper and customer service.

Got mine today and it's a fantastic case. The Xr feels so much smaller now.

I am wondering about full size screen protectors tho. I kinda want to get an anti fingerprint but doesn't look like it will be too friendly to full size screen protectors
 
Did you guys put on the stickers for the sides? I haven’t on mine. Wondering if there’s a noticeable difference.

Hard to get just right. My OCD may not allow it. I will reiterate the post earlier about no fingerprints on the back. Love that.
 
2 guys in a garage aren't a trillion dollar company. Expectations for the two are different, for me at least. 2 guys and a dream are hardly an R&D machine like Apple.

Of course not. But one expects to receive what they paid for timely. Not waiting on revisions or while work is put into a new model still without theirs.

Its basic business practices. That was just an example of "how would it feel if...." Insert any Kickstarter you back and dont get a product yet while a new version is starting to be backed. Its the same story regardless of company size
 
I dont agree. People are allowed to feel how they feel.

Imagine if Apple announced an iPhone 12, said oh well COVID delays for 6 months and then announced the iPhone 13 before you got your 12 that you ordered? It's a slap in the face. There would be nonstop mass media bashing of Apple

I can see why people are angry. This is why I stick to big names like Spigen etc. Buy on Amazon here in a few days. I refuse to back small companies on a first product, Kickstarters, etc. Too much shady business out there.

The only goal right now should be getting every case every person ordered that is backlogged out; NOT announcing a new version. It's a slap in the fact to early adopters giving their support.

I didn’t say he can’t feel what he feels. I said I think he’s overreacting.
 
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Some folks here are over reacting. Rebel is not a trillion dollar company and comparing them to one like apple is In my opinion, unfair. This is a small operation trying to fulfill thousands of orders which is bound to create its own problems that need to be addressed. This is how we learn.

Now I ordered my frosted case in Feb and received my case in June. And in my opinion, it is hands down one of the best cases you can get for your phone. It stinks that many people are still waiting for their cases. You will get them. And you will love them 😀
 
Got mine today and it's a fantastic case. The Xr feels so much smaller now.

I am wondering about full size screen protectors tho. I kinda want to get an anti fingerprint but doesn't look like it will be too friendly to full size screen protectors

I use the following from SPigen

Super simple to put on, you really cant make a mistake With their included installation tray. They come with 2 protectors. . Totally anti-fingerprint resistant. I love mine and they totally work with the rebel case.
 
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I'm upgrading from an iPhone 8 to an iPhone 11, which is due to arrive in 2 days. I've been debating on what case to get until I saw the Rebel. I hate bulky cases, but want to make sure the phone is protected. This looks like it fits the bill, so I ordered the aramid fiber one yesterday. Now the only concern is when I'll get it. In a week, in a month, next year? Anybody ordered this one recently, and has received it? Looking for another case while I wait.
 
I'm upgrading from an iPhone 8 to an iPhone 11, which is due to arrive in 2 days. I've been debating on what case to get until I saw the Rebel. I hate bulky cases, but want to make sure the phone is protected. This looks like it fits the bill, so I ordered the aramid fiber one yesterday. Now the only concern is when I'll get it. In a week, in a month, next year? Anybody ordered this one recently, and has received it? Looking for another case while I wait.

I ordered the same Rebel case you did on July 13th and just received it this afternoon. I’d reckon you might actually see it within the week.
 
I ordered the same Rebel case you did on July 13th and just received it this afternoon. I’d reckon you might actually see it within the week.

Nice. I ordered mine on Tuesday, July 14th and here hoping to get lucky like you. They charged my account the very next day. It's for the iPhone 11 PM Rebel aramid case.

Did you get a shipping confirmation first before you received the case? Which shipping carrier?
 
In can’t understand as to why he is already promoting V2 when he hasn’t fulfilled orders for V1 yet!

All these issues people have had has made me think twice about ordering for my next phone.

Anyone who’s received theirs got any pictures?
I have a case for both the iphone x and 11 pro! they are fantastic cases. :) side stickers and everything are so sleek and comfy. I dont have any pics directly on my comp but i just take one and posted it to my twitter freed :) but by far the best case i have ever had and ive had maaaaaany cases.
 
Nice. I ordered mine on Tuesday, July 14th and here hoping to get lucky like you. They charged my account the very next day. It's for the iPhone 11 PM Rebel aramid case.

Did you get a shipping confirmation first before you received the case? Which shipping carrier?

I got the shipping confirmation on July 15th. USPS handled the entire thing it seems, didn’t see any movement until the 18th when I imagine it landed in the US from China. It didn‘t actually reach me until the 20th.
 
I wanted to get one during the pre-order, but figured I'd wait and see once they started shipping them... This late in the game I will probably just wait until the iPhone 12's come out and get one for it. Whenever they come out that is....
 
OK, I'm out! I can't hold my breath any longer, I've asked for a refund from Amazon Pay. Good luck to the rest of you, I hope eventually you get your case, but for me.....I just can't hold on anymore. Too bad, I thought this guy was on the up and up, and I certainly have enjoyed his videos, but he doesn't communicate - which leads me to believe he's just another ass-hole trying to get your money.
 
OK, I'm out! I can't hold my breath any longer, I've asked for a refund from Amazon Pay. Good luck to the rest of you, I hope eventually you get your case, but for me.....I just can't hold on anymore. Too bad, I thought this guy was on the up and up, and I certainly have enjoyed his videos, but he doesn't communicate - which leads me to believe he's just another ass-hole trying to get your money.

I got mine.
 
Same situation here. I ordered way back in early April and still nothing. I messaged them via email, Instagram and their online chat but no reply. A terrible experience. Stay away from this company.
 
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