App Store and iTunes Among Apple Services Experiencing Downtime [Fixed]

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Mar 11, 2015.

  1. MacRumors macrumors bot

    MacRumors

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    A number of Apple services are experiencing an extended period of downtime, including the App Store and iTunes Connect. The iOS and Mac App Stores are displaying various error messages to users about being unable to connect or certain items being unavailable, as spotted by The Next Web, and iTunes Connect and TestFlight are also down for developers.

    The outage is affecting a significant number of users in the United States, Canada, Australia, United Kingdom, India and many other countries worldwide. The downtime appears to have been ongoing for several hours this morning, although Apple has yet to update its System Status page to reflect the downtime for the iOS App Store, Mac App Store, iTunes Connect, TestFlight or any other affected Apple services.
    Update 6:55 AM PT: Apple has updated its System Status page after the fact to reflect the downtime. Apple lists that iCloud sign in and mail was down for all users between roughly 2:00 AM to 5:45 AM Pacific Time, although it is clear that other services were affected as well. While the App Store and iTunes have returned online in some regions, a number of Apple services still appear to be experiencing intermittent downtime in several countries.

    [​IMG]
    Update 7:05 AM PT: Apple has updated its System Status page again to reflect the widespread iTunes Store outage ongoing since 2 AM Pacific Time.

    Update 10:34 AM PT: In a statement given to CNBC, an Apple spokesperson said the downtime is due to an internal DNS error at Apple and that the company is working on a fix.
    Update 1:39 PM PT According to Apple's System Status page, the iTunes and App Store outage has been resolved.

    Article Link: App Store and iTunes Among Apple Services Experiencing Downtime [Fixed]
     
  2. richwoodrocket macrumors 68020

    richwoodrocket

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  3. catean macrumors 6502

    catean

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  4. Sandstorm macrumors 6502a

    Sandstorm

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    #4
    Can confirm. I've been having problems with iOS App Store and Mac iTunes store for a couple of hours now.

    Kind of ridiculous, that social media is already full of reports, but the Apple System Status still display all-is-good green icons everywhere. What is the point of such system status page then? :confused:

    https://www.apple.com/support/systemstatus/
     
  5. Youfight1 macrumors newbie

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    Mar 11, 2015
    #5
    Cupertino still asleep, will be fixed when they wake.
     
  6. johnfatz macrumors newbie

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    Dec 28, 2011
    #6
    Problem in Ireland - affecting iMessage too it seems.
     
  7. Mr Dashles macrumors newbie

    Mr Dashles

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  8. sapbasis macrumors member

    sapbasis

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    #8
    Thanks Macrumors. First place I checked when I could not connect was the Apple Status page which showed everything green.
     
  9. quaresma macrumors member

    quaresma

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    Jan 20, 2013
    #9
    Can confirm in Denmark.

    Can't use app store or find my iPhone. At first I reset my password because it said it was wrong, and then with the new password it still failed.

    Thanks MR. Thought it was just me!
     
  10. arthurpeck macrumors newbie

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    #10
    iCloud Drive & iCloud Photo Library on iCloud.com is down in Belgium!
     
  11. yannxou macrumors member

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    Barcelona
    #11
  12. BillyBobBongo macrumors 68020

    BillyBobBongo

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    #12
    Been unable to listen to my music through iTunes in the cloud all morning here in the Netherlands. Have actually had to do some work...sort it out Apple! ;)
     
  13. drpellypo macrumors 6502a

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    Northumberland, UK
    #13
    Physical store payments are down too. Just had to have my card swiped on a manual machine this morning at Apple Store in UK. It was like the 90's again.
     
  14. AppleInLVX macrumors 65816

    AppleInLVX

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    #14
    Ontario, Canada. Problem on my Mac is intermittent. Problem on my iPad is persistent. Can't get at the App store at all.
     
  15. numlock macrumors 68000

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    #15
    guess thats why i cant download the google calendar app.
     
  16. ItzJordan macrumors newbie

    ItzJordan

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    Australia
    #16
    Almost a world wide outage... I can confirm that the iTunes Services are down in Australia. Also, don't log out of the store because I did and I can't get back in....
     
  17. cpireland28 macrumors newbie

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    Oct 6, 2007
    #17
    In UK, can't access iTunes Store or quite a few iCloud services...

    Panicked and rang apple support - they were very little help as some of their services are down, such as screen sharing... also can't book genius appointment because that is down...

    It is frustrating as people have said, as all the services are green on apple support page when clearly they aren't... The problems I'm having will hopefully be sorted when apple sorts itself out, but I've had quite a few stressful hours...
     
  18. MentalFloss macrumors 65816

    MentalFloss

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    #19
    I consider it very unlikely that these services are maintained only by "9 to 5" workers.

    ----------

    Sounds nearly like a DDOS attack on a wide range of Apple IP addresses. I don't see a reason otherwise why completely unrelated services should all be down.
     
  19. ItzJordan macrumors newbie

    ItzJordan

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    #20
    One group that comes to mind who were able to take down Microsoft Xbox and Sonys Playstaion. The Lizard Squad. Surely Apple will have top notch security?...
     
  20. OllyW Moderator

    OllyW

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    The Black Country, England
    #21
    It seems intermittent. I've been unable to update the apps on my iPhone this morning but it has just started to update the Shazam app while the Outlook update still doesn't work.

    Photo 11-03-2015 12 09 44.png
     
  21. Mazenat macrumors member

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    Nov 21, 2010
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    Saudi Arabia
    #22
    Same here. I can't access the app store, and I get a "cannot connect to iTunes Store" error message
     
  22. MacsRgr8 macrumors 604

    MacsRgr8

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    The Netherlands
    #23
    As mentioned here already, issues seem around the globe.

    This seems a big downer!
    But at Apple System Status all seems well...

    Anyone @ Apple tech support doing nightshifts..? :eek:
     

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  23. Fortimir macrumors 6502a

    Fortimir

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    Location:
    Indianapolis, IN
    #24
    Down in Indiana. Came here first. This sounds pretty big.
     

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