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App Store and iTunes Among Apple Services Experiencing Downtime [Fixed]

MacRumors

macrumors bot
Original poster
Apr 12, 2001
50,417
11,809



A number of Apple services are experiencing an extended period of downtime, including the App Store and iTunes Connect. The iOS and Mac App Stores are displaying various error messages to users about being unable to connect or certain items being unavailable, as spotted by The Next Web, and iTunes Connect and TestFlight are also down for developers.

The outage is affecting a significant number of users in the United States, Canada, Australia, United Kingdom, India and many other countries worldwide. The downtime appears to have been ongoing for several hours this morning, although Apple has yet to update its System Status page to reflect the downtime for the iOS App Store, Mac App Store, iTunes Connect, TestFlight or any other affected Apple services.
@AppStore is the store down atm keep getting this message. Tried restarting already. pic.twitter.com/dM9qgQtgU0 - Calumk (@Calumk4) March 11, 2015
Update 6:55 AM PT: Apple has updated its System Status page after the fact to reflect the downtime. Apple lists that iCloud sign in and mail was down for all users between roughly 2:00 AM to 5:45 AM Pacific Time, although it is clear that other services were affected as well. While the App Store and iTunes have returned online in some regions, a number of Apple services still appear to be experiencing intermittent downtime in several countries.

Update 7:05 AM PT: Apple has updated its System Status page again to reflect the widespread iTunes Store outage ongoing since 2 AM Pacific Time.

Update 10:34 AM PT: In a statement given to CNBC, an Apple spokesperson said the downtime is due to an internal DNS error at Apple and that the company is working on a fix.
"We apologize to our customers experiencing problems with iTunes and other services this morning. The cause was an internal DNS error at Apple. We're working to make all of the services available to customers as soon as possible, and we thank everyone for their patience," Apple said in a statement to CNBC.
Update 1:39 PM PT According to Apple's System Status page, the iTunes and App Store outage has been resolved.

Article Link: App Store and iTunes Among Apple Services Experiencing Downtime [Fixed]
 

Sandstorm

macrumors 6502a
Sep 27, 2011
639
1,464
Riga, Latvia
Can confirm. I've been having problems with iOS App Store and Mac iTunes store for a couple of hours now.

Kind of ridiculous, that social media is already full of reports, but the Apple System Status still display all-is-good green icons everywhere. What is the point of such system status page then? :confused:

https://www.apple.com/support/systemstatus/
 
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sapbasis

macrumors member
Oct 29, 2008
62
14
Thanks Macrumors. First place I checked when I could not connect was the Apple Status page which showed everything green.
 
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quaresma

macrumors regular
Jan 20, 2013
118
206
Can confirm in Denmark.

Can't use app store or find my iPhone. At first I reset my password because it said it was wrong, and then with the new password it still failed.

Thanks MR. Thought it was just me!
 
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AppleInLVX

macrumors 65816
Jan 12, 2010
1,106
541
Ontario, Canada. Problem on my Mac is intermittent. Problem on my iPad is persistent. Can't get at the App store at all.
 
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ItzJordan

macrumors newbie
Mar 11, 2015
22
13
Australia
Almost a world wide outage... I can confirm that the iTunes Services are down in Australia. Also, don't log out of the store because I did and I can't get back in....
 
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cpireland28

macrumors newbie
Oct 6, 2007
1
0
In UK, can't access iTunes Store or quite a few iCloud services...

Panicked and rang apple support - they were very little help as some of their services are down, such as screen sharing... also can't book genius appointment because that is down...

It is frustrating as people have said, as all the services are green on apple support page when clearly they aren't... The problems I'm having will hopefully be sorted when apple sorts itself out, but I've had quite a few stressful hours...
 
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MentalFloss

macrumors 65816
Mar 14, 2012
1,017
838
Cupertino still asleep, will be fixed when they wake.

I consider it very unlikely that these services are maintained only by "9 to 5" workers.

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Panicked and rang apple support - they were very little help as some of their services are down, such as screen sharing... also can't book genius appointment because that is down...
Sounds nearly like a DDOS attack on a wide range of Apple IP addresses. I don't see a reason otherwise why completely unrelated services should all be down.
 
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ItzJordan

macrumors newbie
Mar 11, 2015
22
13
Australia
I consider it very unlikely that these services are maintained only by "9 to 5" workers.

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Sounds nearly like a DDOS attack on a wide range of Apple IP addresses. I don't see a reason otherwise why completely unrelated services should all be down.

One group that comes to mind who were able to take down Microsoft Xbox and Sonys Playstaion. The Lizard Squad. Surely Apple will have top notch security?...
 
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OllyW

Moderator
Staff member
Oct 11, 2005
17,113
6,492
The Black Country, England
It seems intermittent. I've been unable to update the apps on my iPhone this morning but it has just started to update the Shazam app while the Outlook update still doesn't work.

Photo 11-03-2015 12 09 44.png
 
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MacsRgr8

macrumors 604
Sep 8, 2002
7,861
1,184
The Netherlands
As mentioned here already, issues seem around the globe.

This seems a big downer!
But at Apple System Status all seems well...

Anyone @ Apple tech support doing nightshifts..? :eek:
 

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