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FWIW, I do think Apple made the wrong choice in throttling the phone if it's true. They should have created a script that pops up informing the user their battery is dying and needs to be replaced and to prevent hardware damage their phone's performance will be limited until the battery has been replaced. If the user chooses to ignore it or doesn't like it - tough luck.

I do feel that amongst all the options available to Apple at the time, they still made the best one possible.

A pop up will only result in more confusion and misinformation and does nothing to solve the problem of your phone’s battery if the user opts to do nothing, or is not in a position to do anything. Likewise, I don’t think people are going to be happy about having to spend extra replacing their batteries, especially if there are no Apple stores in their country.

It is also not acceptable to leave it up to the user to choose between experiencing slower performance because of throttling and just having the iPhone shut down. This is the very epitome of irresponsible behaviour.

In short, Apple needed a solution that could reach out to the hundreds of millions of iPhone users around the world, and a software patch was the best option there was. Apple is trying to make older iPhones usable - the opposite of planned obsolescence.

Right now, what I believe Apple can do is continue to step up on explaining the rationale behind their actions and getting their user base to understand this. In the long run, I am confident that most people will see that Apple is being rational and is genuinely looking out for the user.
 
Man people are really overreacting to this. Batteries wear down over time, whether though heavy use or not. It depends on temperatures, charging habits, etc. An older phone will never be as fast as the current model. Slowing down performance to squeeze out extra time isn't a bad thing imo. I use low power mode to get extra hours when I'm not doing anything intensive and it's a great feature. The only iPhone that was completely ruined by an OS update was the iPhone 3G on 4.0-4.2.1. That phone should've stayed on 3.1.3. My iPhone 7 Plus is running perfectly on the latest firmware. The 8/X are faster but they have a more powerful CPU. I have a 3 yr old iPhone 6 on 10.3.3 whose battery is seriously depleted and there is a warning in Settings/Battery that says "Your iPhone battery may need to be serviced." It's capacity is 800 mAh down from 1800 mAh. The phone runs fine and all it needs is a new battery. I choose not to update it to iOS 11 even before the battery trouble because it has no 3D Touch nor support for ARKit and I want to keep it on 10.3.3 for 32-bit apps.

Basically get a battery info app, check how much capacity is left, replace your batteries and calm down. It's not expensive and almost nothing if you do it yourself. What was going on with the original Xbox 360s and the RROD was something actually worth complaining and suing over. You had consoles dying after after a couple of years from insufficient cooling. This is just not the case here.

We don't know if the battery is/was properly designed/rated to support the newer CPU's , do we?
 
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Man people are really overreacting to this. Batteries wear down over time, whether though heavy use or not. It depends on temperatures, charging habits, etc. An older phone will never be as fast as the current model. Slowing down performance to squeeze out extra time isn't a bad thing imo. I use low power mode to get extra hours when I'm not doing anything intensive and it's a great feature. The only iPhone that was completely ruined by an OS update was the iPhone 3G on 4.0-4.2.1. That phone should've stayed on 3.1.3. My iPhone 7 Plus is running perfectly on the latest firmware. The 8/X are faster but they have a more powerful CPU. I have a 3 yr old iPhone 6 on 10.3.3 whose battery is seriously depleted and there is a warning in Settings/Battery that says "Your iPhone battery may need to be serviced." It's capacity is 800 mAh down from 1800 mAh. The phone runs fine and all it needs is a new battery. I choose not to update it to iOS 11 even before the battery trouble because it has no 3D Touch nor support for ARKit and I want to keep it on 10.3.3 for 32-bit apps.

Basically get a battery info app, check how much capacity is left, replace your batteries and calm down. It's not expensive and almost nothing if you do it yourself. What was going on with the original Xbox 360s and the RROD was something actually worth complaining and suing over. You had consoles dying after after a couple of years from insufficient cooling. This is just not the case here.


you should probably read the problem before spouting so much nonsense

this isn't about battery capacity due to cycles and how much charge it holds. What's happened is the newer internals in the devices (from 6 onwards) puts a higher load on the power draw. After a few months, the batteries are no longer capable of supplying enough power for the spikes of heavy use the newer CPU's are requesting. This is forcing the phone to shut off.

Apple's solution, wasn't to provide new batteries, but to introduce software throttling so that the CPU could no longer draw more power than the threshold for shutdown was set to.

what this indicates is that Apple designed (whether accidentally or intentionally) a battery and CPU combination that was unable to work together within ar easonable time frame (this is happening on devices that are younger than 2 years old, which most would argue is a reasonable time frame for a device to be engineered to last)

Apple then introduced this throttling mechanic, secretly via software update and didn't inform the users, who were now using ~2 year old devices that were operating, sometimes at 50-60% slower speed than at purchase time.

This all happening while the batteries themselves were still operating within 80+% of their recharge capability, therefore NOT qualifying under Apple's battery replacement option. Meaning Apple wouldn't even replace the battery if paid.
 
This is a ridiculous question.

Why is that a ridiculous question? Apple implemented this "fix" because th phones were literally powering themselves off, in response to the CPU calling for power. Rather than admit all of their phones were defective, they did this.
 
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explain the thought process on this please

I've worked in an Apple Store. The amount of focus on ESD safety, battery safety, and safety in general isn't taken lightly. Yes, you can go to a 3rd party store and have them replace your battery without properly guarding the contents of your device and there's a chance that nothing will happen. You never know until it's too late.

Apple won't risk a consumer accidentally puncturing a battery and then suing Apple for not making sure the battery was properly safeguarded. That's why for the longest time opening up a device and replacing a battery would void the warranty (except the older non Retina MacBook's). If there's one thing Apple doesn't mess with is having a battery tampered with and then brought into the store for repair. That's INSTANT denial of service.
 
you should probably read the problem before spouting so much nonsense

this isn't about battery capacity due to cycles and how much charge it holds. What's happened is the newer internals in the devices (from 6 onwards) puts a higher load on the power draw. After a few months, the batteries are no longer capable of supplying enough power for the spikes of heavy use the newer CPU's are requesting. This is forcing the phone to shut off.

Apple's solution, wasn't to provide new batteries, but to introduce software throttling so that the CPU could no longer draw more power than the threshold for shutdown was set to.

what this indicates is that Apple designed (whether accidentally or intentionally) a battery and CPU combination that was unable to work together within ar easonable time frame (this is happening on devices that are younger than 2 years old, which most would argue is a reasonable time frame for a device to be engineered to last)

Apple then introduced this throttling mechanic, secretly via software update and didn't inform the users, who were now using ~2 year old devices that were operating, sometimes at 50-60% slower speed than at purchase time.

This all happening while the batteries themselves were still operating within 80+% of their recharge capability, therefore NOT qualifying under Apple's battery replacement option. Meaning Apple wouldn't even replace the battery if paid.

I never had my 128GB iPhone 6 (bought in September 2014) shut down on any firmware. Same with my 128GB 7 Plus. Both bought from directly Apple.
 
I never had my 128GB iPhone 6 (bought in September 2014) shut down on any firmware. Same with my 128GB 7 Plus. Both bought from directly Apple.

count yourself lucky than that you're not experiencing this problem yet. (and even luckier if not at all).

But just because YOU aren't encountering the problem doesn't mean the problem doesn't exist.

we're not toddlers anymore. Object permanence is a thing. just because you don't see it, doesn't mean it doesn't exist.

But how would you feel, if your iPhone 7 today was nice and fast. and then next month, suddenly it was taking 3-4x as long to launch the same Apps, with no explanation of why from Apple? Would suck wouldn't it?
 
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Except for the numerous cases where people experiencing the throttling or premature shutdowns, were told by Apple, via their AMAZING battery checking tool, that the Battery was A-OK.

When the OS does one thing, and the tool says something different, that is a whole other level of scummy.
Happened to me, store refused to swap the battery because their test passed, and even though the phone was shutting down at 40% charge constantly.
 
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I've worked in an Apple Store. The amount of focus on ESD safety, battery safety, and safety in general isn't taken lightly. Yes, you can go to a 3rd party store and have them replace your battery without properly guarding the contents of your device and there's a chance that nothing will happen. You never know until it's too late.

Apple won't risk a consumer accidentally puncturing a battery and then suing Apple for not making sure the battery was properly safeguarded. That's why for the longest time opening up a device and replacing a battery would void the warranty (except the older non Retina MacBook's). If there's one thing Apple doesn't mess with is having a battery tampered with and then brought into the store for repair. That's INSTANT denial of service.

I think a user changeable battery should be similar simple process such as changing the batteries in a flashlight or a smoke detector.
 
I never had my 128GB iPhone 6 (bought in September 2014) shut down on any firmware. Same with my 128GB 7 Plus. Both bought from directly Apple.
Yeah, it doesn’t seem like all phones shutdown due to battery issue, but it does seem like all 6/6s/7 phones on 11.2+ are throttled as the battery ages and discharges.
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Which model?
iPhone 6 64 GB.
 
I think a user changeable battery should be similar simple process such as changing the batteries in a flashlight or a smoke detector.

if only batteries were that simple to replace. Think form factor. Size. Complexities. Alkaline vs Lithium Ion. It's not gonna be the same thing. Not saying impossible, just saying what's practical and what's not.
 
count yourself lucky than that you're not experiencing this problem yet. (and even luckier if not at all).

But just because YOU aren't encountering the problem doesn't mean the problem doesn't exist.

we're not toddlers anymore. Object permanence is a thing. just because you don't see it, doesn't mean it doesn't exist.

But how would you feel, if your iPhone 7 today was nice and fast. and then next month, suddenly it was taking 3-4x as long to launch the same Apps, with no explanation of why from Apple? Would suck wouldn't it?

People have complained about all sorts of problems with every single iPhone, iPad, MacBook, iMac, etc. I personally have never had trouble with any of them. Most people who buy these products have little technical knowledge. I always see these people asking for help from the "Geniuses" every time I walk into an Apple store. I went to the Genius Bar exactly one time when the mute switch on my iPhone 3G snapped off. They swapped the phone for me within minutes and that was the end of it.
 
People have complained about all sorts of problems with every single iPhone, iPad, MacBook, iMac, etc. I personally have never had trouble with any of them. Most people who buy these products have little technical knowledge. I always see these people asking for help from the "Geniuses" every time I walk into an Apple store. I went to the Genius Bar exactly one time when the mute switch on my iPhone 3G snapped off. They swapped the phone for me within minutes and that was the end of it.
umm good for you?

but you're still playing the "it's not happening to me so it's not a problem" mindset.

Which is laughable. Enjoy your devices. They're great devices. unfortunately, that doesn't mean they don't have problems.
 
Apple how about you provide only security updates on older devices instead of latest iOS?
Yesssss. This. I am finished updating anything else ever. Done. Still using iPod touch 4 every day. Original iPad running bird cams. And the new iPad with apps that will not work w ios11 so NOT doing it any more.
 
Why is that a ridiculous question? Apple implemented this "fix" because th phones were literally powering themselves off, in response to the CPU calling for power. Rather than admit all of their phones were defective, they did this.

Most ethical companies take the PR hit and issue a recall or admit fault.

If this wasn't found out, they would continue throttling your CPUs without your knowledge.

They are acting in the best interest of themselves and not you by not TELLING YOU. GET IT??
 
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