Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Apple Agrees to Replace Overheating First-Generation iPod Nanos in Japan

I think Apple did the right thing, though they really had no choice.

Interesting event if they had to ramp up production of the first gen Nano. Would they do that? If not, give them new ones? If so, update the old components in the same form factor? It'd be like a little modified Honda Civic. Why, I know plenty of little kiddies that LOVE those! :p
 
Stella said:
If you trade in a country you must follow its laws - even if it relates to a 5 year old product.

It would be good if Apple replaced these units with newer Nanos!
Click to expand...

This would be awesome if true. The EU here has passed a law stating that all consumer products continue to function satisfactorily for 5-10 years (Can't remember exact amount of years, but something way beyond most warrenties)

Surely this renders warrenties obsolete in Europe now?
 
The Japanese always do get high tech products five years before everyone else. The iPad nano is no exception.
 
124151155 said:
Does anybody else think that this is a bit late to replace products, 5 years later? Most of the people who bought 1st gen nanos would have upgraded by now. It'd probably be better to just offer them a discount on future Apple purchases...
Click to expand...

Mine overheated and jumped under a pub stool and committed suicide*.

* might not have overheated, nor jumped, but it did break :-(
 
Hey I think they won't be replacing many....

Hey I think they won't be replacing many....

Apple Inc. said it will offer replacements of iPad Nano music players in Japan that overheat, following calls by the government to take measures to prevent the devices from catching fire.

How many iPad Nanos did they sell exactly? ;-)
 
anthonylambert said:
Hey I think they won't be replacing many....

Apple Inc. said it will offer replacements of iPad Nano music players in Japan that overheat, following calls by the government to take measures to prevent the devices from catching fire.

How many iPad Nanos did they sell exactly? ;-)
Click to expand...

It was a prototype. Apple Inc was aware of the overheating issue, that's why they took it to a German bar to cool it down. But somebody had a birthday, so they forgot about it.

You can check the pictures on Gizmodo soon.
 
yg17 said:
I'm anxiously waiting for a couple frequent posters to defend Apple and Uncle Steve and explain why the Japanese government is just horrible for doing this.
Click to expand...

I'll accept that job for ya. :p. While I think the Japanese government certainly had every right to have these units replaced it just pains me how the usual Apple haters come on this forum and preach their usual holier than thou attitude acting like Apple should be perfect and faultless. These haters (who I presume to be humans) certainly aren't faultless but they expect a company that's ran by humans to be faultless and mistake proof.

Apple is just another average run of the mill tech company, (albeit they make great products) and they aren't perfect and they haven't reinvented the wheel so it would be nice if the haters here would just lay off rather than voicing their hate here saying crap like "Good, someone's not putting up with Apple's BS", the issue is not affecting them here, yet they have to show hate anyway, WTF for? Also, according to some of the posts here some people are having reading comprehension and didn't read the whole article, otherwise they would realize this issue pertains to the japan customers and they are the only ones entitled to a new iPod. :rolleyes:
 
It costs Apple .0000000000000000000000000000000000000000000000000001% of their time and money to just take care of some very small problem quietly and make it go away, but, no, they fight it for two years and get all this negative publicity. What did that cost them? Now they have to spend millions of dollars on advertising to counteract all this and all the publicity just made more people insecure and more likely to file a claim.

The BAA (Bad Apple Attitude) we have been seeing lately is extremely counter-productive. And not a bit smart.
 
This is the Japanese government getting payback for the Toyota recalls ordered by the US. :p
 
I'm actually a little pissed about this...

First Gen nanos can get a replacement or some other benefit, but after THREE logic board replacements on my iBook G3 during the Logic Board Replacement Program, Apple told me that they were no longer offering the program when I needed a FOURTH one.

So the iBook, which I sold for $125, sits at a friend's house who is going to try and crack it open and re-melt the logic board solder when he feels ambitious enough.

Sure I got $125 for it but I would have actually rather kept it and used it as a spare laptop in the house for use in the kitchen looking up recipes or in the garage for internet repair instructions.
 
wow you guys are laughing at these nanos I still use my 4 GB iPod Mini when im on the boat or mowing the lawn. :D

I take/use it in high risk situations that I dont want to take my iphone into.
 
yg17 said:
Only when the government tells them to. Otherwise, they're just as bad as any other corporation when it comes to fixing their screw ups.
Click to expand...
You mean like when the government told them to replace iPhone AC adapters? Or when the government told them to provide millions of free iPhone cases? Maybe it's the goverment that coerced Apple into replacing '07 Macbook batteries at no charge?

Try again :rolleyes:
 
ARF900 said:
wow you guys are laughing at these nanos I still use my 4 GB iPod Mini when im on the boat or mowing the lawn. :D

I take/use it in high risk situations that I dont want to take my iphone into.
Click to expand...

Mowing the lawn. High risk. Interesting.
 
Karnivore said:
You mean like when the government told them to replace iPhone AC adapters? Or when the government told them to provide millions of free iPhone cases? Maybe it's the goverment that coerced Apple into replacing '07 Macbook batteries at no charge?

Try again :rolleyes:
Click to expand...

The government forced them to give away iPhone bumpers?!?! LOL That's rich!

Try again :rolleyes:
 
Of course in Japan, but not in New Orleans where they're burning a hole in your pocket... LITERALLY!
 
yg17 said:
I'm anxiously waiting for a couple frequent posters to defend Apple and Uncle Steve and explain why the Japanese government is just horrible for doing this.
Click to expand...

I think the Japanese government is just horrible for doing this and acting like a tyrant. Here Apple is just trying to improve the quality of life for the Japanese people by selling them a revolutionary music product and the government throws it back in there face!
 
It's not like us average Americans who have to have the latest/greatest and get rid of the old "last year's model"...

I wouldn't be surprised if people are still using them.

Apple will probably replace it with the "new" one - or I should say "last year's model" refurbished as the new ones are due out very soon...

So it's a no-brainer Apple will be getting rid of the current Nano...
 
Do I have to prove I bought mine in Japan, or can I just take it into a store and get it replaced?

Is there a serial number checker I can use?
 
carlgo said:
It costs Apple .0000000000000000000000000000000000000000000000000001% of their time and money to just take care of some very small problem quietly and make it go away, but, no, they fight it for two years and get all this negative publicity. What did that cost them? Now they have to spend millions of dollars on advertising to counteract all this and all the publicity just made more people insecure and more likely to file a claim.

The BAA (Bad Apple Attitude) we have been seeing lately is extremely counter-productive. And not a bit smart.
Click to expand...

WTF kind of analysis is this? You have no concept of what it actually costs Apple to fix any issue, let alone an unpublished number of iPods that Japan feels are faulty.

Apple fought it because the Japanese government is wrong, period. They are misusing their own laws to get Apple to bow to them. No other country has made such a big deal over 5-year old devices.
---

My hope is that Apple's way of replacing these units is using old, collected, backed inventory of iPod nanos from gen 1 up through gen 3 or 4. Basically products that never would have been sold, instead queued for recycling. This way, they've all been written off and won't cost Apple a dime except for the freight.

They undoubtedly can come up with enough of the assorted older nano gens to replace all of these alleged defects.
 
bwillwall said:
dude, its not apples fault those nanos are 5 years old and japan had no right to force an american company to replace all there peoples iPod nanos.
Click to expand...

1. If Apple wants to sell products in Japan, it has to follow Japan's rules.

2. Products that overheat and start fires are dangerous and should be replaced, even if they are five years old (and even more so when complaints about overheating began being reported two years ago).
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back