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Apple Announces Self Service Repair Program, Starting With iPhone 12 and 13

I haven't read all of the comments, but I wonder how this program will impact AppleCare, i.e., maybe a botched repair would be considered accidental damage.
 
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asdex said:
Are they finally listening to the customers? Great times ?
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More like they have no choice if they want to sell in certain countries.
This isn't Apple being nice.

Germany is proposing stronger Right to Repair regulations that will effect Apple and Samsung. ... Top smartphone and tablet manufacturers like Apple and Samsung are facing headwinds. In negotiations with the EU Commission, the federal government wants to advocate strict environmental regulations for smartphones and tablets

https://www.europarl.europa.eu/news...wants-to-grant-eu-consumers-a-right-to-repair
 
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realjerk said:
If you don't know, Apple likes to design new and unique screws for their devices
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Over the last decade, Apple has used custom Tri-Point and Pentalobe screws on various devices. These were not standard screws, by anyones definition. They were custom spec'd/designed by Apple for their own products. Of course, considering the number of Apple products, and how much Samsung and Huawei love to copy Apple, these screws have become more popular in the field over the last several years. Torx is obviously a standard screw, going back some 50 years now.

The rest of my comment was intentionally terse and broad, as I was responding in tone to a rather condescending and silly post.

If you would like to discuss Apple's use of gaskets and glue, in both their portable and desktop devices, I am happy to do so.
 
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buckwheet said:
Yes. And honestly, the flat-out assumption that all organizations must necessarily be lying with regard to any statement that has anything to do with "doing the right thing" is just paranoid and counterproductive (and frankly a pseudo-critical side-effect of The Orange Anus' "fake news" idiocy). Criticality is not the same as assuming everything you read is simply untrue. Criticality is about looking at where power lies and how stakeholders are incentivized to wield it. In this case, there isn't a huge amount to gain for Apple just throwing away old parts. There are already active programs of "landfill mining" in several places around the globe, and what they're most interested in recovering are resources found in discarded electronics (phones in particular). Apple can recover significant value from failed or traded-in parts, so the incentive is in favour of recycling, not against it. I was pleasantly surprised by the trade-in value they offered me for my 2019 16" MBP, for example. Further, since they can recycle in extremely large volumes, the upside is probably pretty significant.

And of course they also have more to lose than some small repair shop, in terms of public perception, if they don't recycle properly. Everybody wants to take down Apple, so they're incentivized to be quite careful.

I do understand the argument about extending the useful life of people's devices. But that's a different issue that has more to do with repairability, in general, than it does with who does the repair. And they do seem to be making some steps toward more repairable machines with the new MBPs, so there's hope that things will improve.
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There are many Apple Haters out there, maybe they should move on to Samsung or other brand, then they will see the whole picture
 
840quadra said:
Judging by the popularity of iFixit, and sales of parts on Amazon and Ebay, I believe there is enough evidence to suggest the number is far greater than 5.

Out of curiosity, how is this policy, program a bad thing for consumers?
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It isn't. Of course, being generally good for consumers isn't even remotely a reason Apple is doing it. It's a good move for them, though.
 
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840quadra said:
What are your suspected reasons for this change?

Not asking to be argumentative, just curious.
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There's a push for a "right to repair" in a lot of countries. Frankly, I blame John Deere....

In the end, do you actually own your computer? If so, you should be able to repair it.

Apple appears to be heading things off on their end, which is smart from a business perspective. That and its easier to justify the princely sums they charge for their equipment if you can repair it and just replacing otherwise serviceable hardware is wasteful.
 
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jjcs said:
There's a push for a "right to repair" in a lot of countries. Frankly, I blame John Deere....

In the end, do you actually own your computer? If so, you should be able to repair it.

Apple appears to be heading things off on their end, which is smart from a business perspective. That and its easier to justify the princely sums they charge for their equipment if you can repair it and just replacing otherwise serviceable hardware is wasteful.
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Fair points.

I rely on being able to, and enjoy repairing my appliances, electronics and cars. I try to own my vehicles for 7 - 10 years, and phones and electronics far longer than I likely should.

While the motives for me are to save money (cars), nostalgia and repurposing (electronics & cars) and sometimes a feeling older was built better (some appliances & cars), the right to repair is super important to me.

hoodafoo said:
How was stuff fixed before this announcement? knockoff parts only?
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Yes and parts taken from broken / disassembled, and sometimes stolen devices.
 
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840quadra said:
Fair points.

I rely on being able to, and enjoy repairing my appliances, electronics and cars. I try to own my vehicles for 7 - 10 years, and phones and electronics far longer than I likely should.

While the motives for me are to save money (cars), nostalgia and repurposing (electronics & cars) and sometimes a feeling older was built better (some appliances & cars), the right to repair is super important to me.


Yes and parts taken from broken / disassembled, and sometimes stolen devices.
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Do you ever fix youf Nokia?
 
Xiaojohn said:
...
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Your going to have to give me a little more than that if you want me to believe you lol

Are you worried that Authorized Dealers in the US are going to be stuck getting counterfeit parts now, because of this? Did you not understand that repairing your device with aftermarket parts is already legal in the US? Was your comment about repairing Apple devices in another country?

I really don't see how this changes anything other than individuals and non-authorized dealers will now have access to genuine parts. Options are good. I think this is a good move and really see no downside.
 
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840quadra said:
Fair points.

I rely on being able to, and enjoy repairing my appliances, electronics and cars. I try to own my vehicles for 7 - 10 years, and phones and electronics far longer than I likely should.

While the motives for me are to save money (cars), nostalgia and repurposing (electronics & cars) and sometimes a feeling older was built better (some appliances & cars), the right to repair is super important to me.


Yes and parts taken from broken / disassembled, and sometimes stolen devices.
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Phone is different. It is more personal and with registered number.
 
SpotOnT said:
Your going to have to give me a little more than that if you want me to believe you lol

Are you worried that Authorized Dealers in the US are going to be stuck getting counterfeit parts now, because of this? Did you not understand that repairing your device with aftermarket parts is already legal in the US? Was your comment about repairing Apple devices in another country?

I really don't see how this changes anything other than individuals and non-authorized dealers will now have access to genuine parts. Options are good. I think this is a good move and really see no downside.
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Do you think less scam will happen in america? Or the Non-authorised dealers are more than happy to earn more from declare their parts are genuine?
 
840quadra said:
I am not entirely certain what point you are trying to make.
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Howaday mobile phone become so personal, that i use it to text call and do bank transactions etc.

I don’t want the hardware inside my phone get modified, either ppl can track/spy me from the hardware (location, voice records, pictures camera) or stole my GSM.
 
Xiaojohn said:
Do you think less scam will happen in america? Or the Non-authorised dealers are more than happy to earn more from declare their parts are genuine?
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Us funny and stupid Americans are just trying to understand what your point is.

Your worried that non-authorized dealers will now be able to charge for using genuine parts but instead use cheap counterfeit parts? That is your biggest problem with this policy?
 
Xiaojohn said:
Did you try to fix your previous phone? Or at least try to change battery?
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Xiaojohn said:
Howaday mobile phone become so personal, that i use it to text call and do bank transactions etc.

I don’t want the hardware inside my phone get modified, either ppl can track/spy me from the hardware (location, voice records, pictures camera) or stole my GSM.
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I think there is a language barrier so I believe I understand your points and will attempt to respond correctly.

Yes, I have repaired many of my personal electronics since my teenage years, including older phones, and my first iPhone (iPhone 4 which I cracked the screen and replaced the battery as well).

I actually take security on my devices seriously, so since that time I attempt to repair myself and if I can't, I properly recycle my devices before I replace them with a newer device.

I still have quite a few older iOS devices that get used in my home, but due to security concerns, don't often touch the internet anymore.
 
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