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I see a lot of back and forth regarding whether Google, Amazon, etc. are doing the same thing. I would be willing to bet that they are, they just haven't been caught doing it. Granted I don't have any evidence, but I don't see why they wouldn't want to improve their product.
 
Why does Siri still suck so bad though?

Because Privacy. Apple is so secure and so committed to your privacy that EVERYTHING THAT HAPPENS ON YOUR iPHONE STAYS ON YOUR iPHONE. Haven't you seen those big posters about it?

Of course that only works if you are not caught. Now they cannot blame the "privacy" card to explain why Siri is so dumb and not useful.
 
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Apple today announced that it will resume its Siri quality evaluation process in the fall with several privacy-focused changes.

hey-siri.jpg

Going forward, Apple will only gather audio samples from users who opt in to the grading program, and those who participate will be able to opt out at any time. And when a customer does opt in, only Apple employees will be allowed to listen to the audio samples, and the recordings will no longer be retained.

Apple says it will work to delete any recording which is determined to have resulted from Siri being triggered inadvertently.

These changes come after The Guardian reported that Apple contractors "regularly" heard confidential information while grading anonymized Siri audio samples. Following the report, Apple suspended the grading program and began conducting a review of its process, and it has now apologized over the matter.Prior to suspending the grading program, Apple says it reviewed less than 0.2 percent of Siri interactions and their computer-generated transcripts to measure how well Siri was responding and to improve its reliability, including whether the user intended to invoke Siri or if Siri responded accurately.

In its press release, Apple emphasizes its commitment to protecting user privacy and outlines how Siri adheres to that. The company does not use Siri data to build a marketing profile of any user, for example, and it also uses a random identifier to keep track of the data while it is being processed.

Apple has shared a new support document with more details on Siri privacy and grading.

Article Link: Apple Apologizes Over Siri Privacy Concerns, Will Resume Grading Program in Fall With Several Changes
Apple says they are a trans parent company but I work for them and they are not transparent. They have a cult like business model that if you don’t agree your not part of the click. Apple is the same as all big business, they don’t Appreciate employees, they keep there wages down low as corporate management makes all the money. Wish I had 5 million to give away like Tim.
 
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I know my Alexa has had them for years. I don't use Google Assistant.

Do you have any evidence that Google and Amazon only just added these features or are you just engaging in random whataboutery to try to justify Apple's creation of the largest non-governmental surveillance program in history?

Please. Have you been keeping up with the news? Or do you only read negative Apple news to stay informed?

This took me a few seconds to find on MR:

https://www.macrumors.com/2019/08/05/google-amazon-halt-voice-assistant-recordings/

Amazon will let Alexa users opt out of human review of their voice recordings. The new policy took effect Friday, and adds an option in the settings menu of the Alexa mobile app for removing recordings from analysis by Amazon employees.
Of course, that's only the latest change Amazon has made. Amazon has had so many scandals over the past couple years regarding recordings that they've implemented several changes. You're being disingenuous to say Alexa has "had them for years" when Amazon has been adding to and modifying these settings each time they get caught. At one point you actually had to call Amazon tech support to get certain features turned off because they hadn't yet implemented them in any App. The same applies to Google.
 
Do you have any evidence that searches aren’t removed when you click that button/link?
I do not think they are removed from googles master list. This is an IMO. I believe they are removed from your personal history and google does not use them to enhance its answers to you.
 
Great. Now, could you apologize for Siri in general?
Exactly. Honestly I think all those other Siri issues are much more of a concern. Anyone who in this day and age thinks their privacy is better protected with one communications corporation than another is simply ignoring probability.
 
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From today's Guardian newspaper...


"Hundreds of Apple workers across Europe who were employed to check Siri recordings for errors have lost their jobs after the company announced it was suspending the programme earlier this month.

More than 300 employees have had their contracts ended in the company’s Cork facility alone, according to former employees, with more sent home from other sites across Europe.

The staff had been on paid leave since 2 August, the day Apple announced its decision to suspend the programme, referred to as “grading”, as it conducted “a thorough review”.

The decision followed a story in the Guardian that revealed the workers frequently heard confidential medical information and couples having sex while checking the Siri recordings.

The graders, employed through contracting firms, were sent home that Friday, with many told there was no work for them due to “technical errors”.

However, last week the contracting firms were told by Apple that the grading work would be terminated, leading to the mass job losses with little notice.

Even among those employees who were concerned by the ethics of the programme, there has been anger about how the job losses have proceeded. “I’m relieved this information came out,” said one former contractor who asked to remain anonymous due to a still-active non-disclosure agreement, “although I was involved in the work and I just lost my job. Discussions around ethics in this job was a constant between workers, but we don’t know how to bring it up.”

But, they added, “Apple, recruiting through vendor companies in Ireland, take absolutely no responsibility in the employment of contractors and their treatment in work. They do what they want, and when they’re done with your project or they screw up (like what just happened), they tell your vendor company to let you go, which they do … It’s been coming at them for over a year. How could they not see this coming? Did they think about protecting their employees at all? Or just their reputation?”

“We’ve all been laid off after the scandal, with no protection against this. More than 300 at once just in Cork, with no redundancy, just one week’s notice.”

The next software update to iOS, the operating system that runs iPhones, is expected in early October and was likely to be the first occasion where the company would have been able to implement a promised opt-out to the Siri grading system.

Apple did not respond to a request for comment."

You wait till they report on how Apple will still listen to your transcripts even after you opt out..
I’d actually argue that is against EU legislation on privacy, they are very hot on it and I can see an investigation coming Apples way, again...
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I see a lot of back and forth regarding whether Google, Amazon, etc. are doing the same thing. I would be willing to bet that they are, they just haven't been caught doing it. Granted I don't have any evidence, but I don't see why they wouldn't want to improve their product.

Google tells you what they are doing with your data and you have to opt in for them to record it, in fact they are pretty straight up with what they want and give you the option to say yes or no.

Amazon also tell you when you set up Alexa what data they collect and ask if you want to opt out of it.
And I’m talking questions you can’t miss during setup here for both Google and Amazon..

Apple is the only company who doesn’t offer you these options or questions and puts some incredibly lose vague mention in the T’s & C’s about it, so really they don’t tell anyone, they just do big ad campaigns promoting privacy almost trying to belittle their competitors privacy..

Couldn’t make it up really?
 
Google tells you what they are doing with your data and you have to opt in for them to record it, in fact they are pretty straight up with what they want and give you the option to say yes or no.?
If you actually believe this, you are greatly mistaken.
 
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Because Apple touts privacy. Google doesn't. So Apple is held to the higher standard they proclaim and people are upset when they don't hold up their end of the bargain. They are doing a pretty good job on the privacy front, but little things like this are enough to set people off. Because every little thing matters when it comes to privacy.
 
Lawsuits are easy to file, harder to win. It’s a money grab, plain and simple.
 
Thanks for sharing. It was pretty much how I figured. This guy got all those contractors fired as a result of him breaking NDA to a news paper who gave a sensational headline.

For anyone who's not familiar with IT Contractor work. Many business have need for IT, a lot of companies out there specialize in providing contracted IT work or contracted labor for their IT work. As a Contractor you work for the company that hired you XYZ, not Apple. You have no benefits or pay from Apple. your benefits if any are from company XYZ, your pay is from company XYZ. The work you do is measured in some way which is then billed to Apple by company XYZ who then pays you. Typically when you're hired it's made very clear you are doing a job and have strict guidelines to stay within.

Why do companies use contracted services such as this? Having a direct employee has a lot of liability and expenses. It's cheaper to have a contractor do a lot of things and that releases you from the liability of hiring/firing people for performance or whatever. And if that contractor violates an agreement, you can hold them in violation of their contract which appears to be what happened here.

These contractors were employed in Europe and so they have benefits much like employees, e.g. welfare etc. (It’s the law). Contractors are not employed to reduce costs as they are typically, at least in the short term much more expensive than employees. They are appointed because they are available at short notice, potentially in large numbers with skill sets immediately available.

This guy got no one fired, Apple fired those guys because they stopped “being true to their own high ideals” and suspended the grading activities; or are you suggesting if there had been no whistle blower Apple would have carried employing them and deceiving the public because no one would have been wise to what they were doing?
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I see a lot of back and forth regarding whether Google, Amazon, etc. are doing the same thing. I would be willing to bet that they are, they just haven't been caught doing it. Granted I don't have any evidence, but I don't see why they wouldn't want to improve their product.

They are doing it and they tell you when you sign up for their services, overtly, offering you the option to opt-in or out. Certainly Amazon for sure.

The difference is that Apple claim to protect your privacy and have openly criticised these companies for doing it, however it seems Apple were no different, other than until in came into the public knowledge did they admit to behaving no differently.
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Please. Have you been keeping up with the news? Or do you only read negative Apple news to stay informed?

This took me a few seconds to find on MR:

https://www.macrumors.com/2019/08/05/google-amazon-halt-voice-assistant-recordings/


Of course, that's only the latest change Amazon has made. Amazon has had so many scandals over the past couple years regarding recordings that they've implemented several changes. You're being disingenuous to say Alexa has "had them for years" when Amazon has been adding to and modifying these settings each time they get caught. At one point you actually had to call Amazon tech support to get certain features turned off because they hadn't yet implemented them in any App. The same applies to Google.

The difference is that they don’t pretend to be doing otherwise, unlike Apple
 
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So easy to file yet none are filed against google. It costs money to file them. A lawyer isn't going to file them if he thinks he doesn't have a good chance of winning.
As I said, lawsuits are not the benchmark in some cases of wrongdoing. See the FaceTime bug lawsuit for confirmation.
 
The difference is that they don’t pretend to be doing otherwise, unlike Apple

Please. Google and Amazon got caught doing all sorts of things with Home and Alexa and have made several changes over the years to deal with the fallout. They absolutely were not up front about what they were doing. If they were there wouldn’t have been so many scandals.
 
Please. Google and Amazon got caught doing all sorts of things with Home and Alexa and have made several changes over the years to deal with the fallout. They absolutely were not up front about what they were doing. If they were there wouldn’t have been so many scandals.

Can’t you say the same about Apple?
 
Can’t you say the same about Apple?
Sure Apple did some things, but I never thought my personal data, security of my information or devices was compromised. Over the years they could have handled some things better, but this comes as no surprise and I never thought my Siri conversations would end up on the dark web.

Never thought that about google or amazon either, facebook is another matter.
 
Please. Google and Amazon got caught doing all sorts of things with Home and Alexa and have made several changes over the years to deal with the fallout. They absolutely were not up front about what they were doing. If they were there wouldn’t have been so many scandals.

Google got rid of their "do no evil" motto a long time ago. They are not hypocrites like apple.
 
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Google got rid of their "do no evil" motto a long time ago. They are not hypocrites like apple.

Even when Google had that motto they were still evil/liars/hypocrites. Nothing in their behavior has changed. They are far behind Apple in privacy, security and ecosystem.
 
Sure Apple did some things, but I never thought my personal data, security of my information or devices was compromised. Over the years they could have handled some things better, but this comes as no surprise and I never thought my Siri conversations would end up on the dark web.

Never thought that about google or amazon either, facebook is another matter.

So what you're saying is from your perception, you felt safe despite Apple's actions being questionable at times. Fair enough. It's great you aren't cynical and are overly forgiving.

I personally have never thought of Google nor Amazon as being righteous nor have they really sold themselves as so. Facebook, on the other hand, is fairly comical. They were devious since their inception, but it's pretty funny how there's outrage now. It seems people only get educated by their news sources.
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Say what? That Apple was supposedly “pretending”? What exactly were they pretending?

That Apple got caught doing all sorts of things over the past years and have made several changes to deal with the public. They were also not up front about what they were doing hence the recent debacle.
 
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Having apple employees listening to Siri requests that doesn’t work for some reason seems like a good idea in order to fix the problem. I don’t mind it, if it’s anonymized (which it is). Should have been away to opt out of it from the get go, but here we are. It’s fixed now.
why don't they have AI to listen to AI and report to their humans that run the AI.
 
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