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Just downloaded the app. No trial - presented with just a login.
 

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I have a feeling Apple wanted some good press leading into WWDC and that's why they did this. Good on them, though I hope they're fair and consistent with all app developers and that this isn't a special case.
 
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I like how Jason ends his letter. Also, to @RickDEGH, 1.0.3 is not out yet. This is v1.0.2.
 

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Why shouldn't it be the developers responsibility? This is akin to buying software from a store. There is always some sort of markup by the store that allows them to profit from the sale. The Apple app store is no different. You may not like the markup charged by Apple but this is directly analogous to buying software from a store.
In what store do the customers need to pay for a premium device to get into the store, the manufacturers have to pay $99 per year in order to have a chance at selling their stuff at the store and where most of the products are free?
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Just downloaded the app. No trial - presented with just a login.
That version isn't live yet. They approved the bugfix version which allegedly was against the rules.
 
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In what store do the customers need to pay for a premium device to get into the store, the manufacturers have to pay $99 per year in order to have a chance at selling their stuff at the store and where most of the products are free?
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That version isn't live yet. They approved the bugfix version which allegedly was against the rules.

All the game consoles charge game developers fees. And if one can't afford $99 a year then maybe find another line of work?

Sorry but I think people are whining. Developers just raise your price to cover the Apple App store fees and pass the cost to the consumer.
 
I think it should be 100% at Apples discretion to approve and reject whatever they want for any reason.
it’s their platform. They built it. That’s my opinion on the legal matter.

Morally, I think it’s good that developers speak up. 30% is a huge cut. Would be fair to take a little bit less. But that should be done voluntarily not forced.

Not when it's a duopoly in many markets. It's just bad for competition. The closer a market is to being perfectly competitive, the more efficient it becomes.
 
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More than anything, I believe this illustrates just how Clueless those who work for CNBC are, when it comes to Apple's App Stores !

If even somewhat knowledgeable of the App Store Guidelines, anyone of them could have informed the Hey App Dev (on Air) how to easily fix their problem !

This also (generally) applies to the so-called third-party App Store Specialists (that CNBC brought in to comment on the issue), NONE of which offered-up the easy fix !

It just amazes me !

Schiller (even) hinted at the Fix in his response to Hey, but for some UN-known reason, NO ONE @ CNBC picked up on it !

As Forrest Gump would say, "Stupid is as stupid does".
 
I’ve been using HEY for several days and I just don’t understand why everybody thinks it’s so amazing.

All of this drama about their App Store rejection has totally obscured the conversation about the value versus other paid options.

It’s an incredibly simplistic take on email that really is not going to be useful for a ton of people that are normally in the demographic of paying email customers/users.

It seems specifically geared towards people that perhaps are prominent or popular and just have an unbelievable massive firehose of email coming in every single day and Hey is built around helping triage that.

If that doesn’t fit your description I think you’re gonna notice a lot of missing features.

I’ve just been completely mesmerized by all these people online tripping over themselves to try to get an invite. It is not that revolutionary folks… Calm down…

Brian Chen had a very good balanced take

Thanks for an actual understanding of what this email app does that warrants $99/year in their thinking.

Sounds like they are doing the work of creating smart folders and rule-based sorting of email for the user, if I'm understanding correctly. If that is the case, once you have it set up in Outlook, you don't have to think about it again. It definitely saves from the deluge of emails that come in daily when managing projects or teams. Outlook may cost, but you also get the the other Office apps included and still cheaper than the cost of Hey.
 
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It would be a monopoly if the only way to run an App was to go through the AppStore but we're not there yet. Right now, the AppStore is like a premium. Apple eve allows deploying your own applications through Xcode so there are no restrictions for open-source and home-brew apps.

Sideloading via Xcode is fairly new (like 5 years ago) and restricted to a single app per user which expires in 7 days unless you have a $99/year developer account. It also requires a Mac. Compare that to experience of sideloading an Android app.

So yeah, technically, you could do that. In practice no one does.
 
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  1. The Imbox: It’s not a typo
    Everyone hates their bloated inbox, so HEY has a focused Imbox instead. Your Imbox is where important, immediate emails go from people or services you care about. No random receipts, no “I rarely read these” newsletters, and no special offers crowding out the stuff you really care about.

Go to page 2 and read the thread.
 
and you find that is a good thing for a society?
Did I say that? I’m just pointing out that the original statement - that you can’t deny service for any reason - is false.

Of course, business owners would say that the constitution permits them freedom of association and freedom of speech, and they should be permitted to do business with whomever they wish.
 
Sideloading via Xcode is fairly new (like 5 years ago) and restricted to a single app per user which expires in 7 days unless you have a $99/year developer account. It also requires a Mac. Compare that to experience of sideloading an Android app.

So yeah, technically, you could do that. In practice no one does.

You're right. Since I've usually deployed with a (paid) developer account I wasn't aware of these limitations.
 
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  1. The Imbox: It’s not a typo
    Everyone hates their bloated inbox, so HEY has a focused Imbox instead. Your Imbox is where important, immediate emails go from people or services you care about. No random receipts, no “I rarely read these” newsletters, and no special offers crowding out the stuff you really care about.

I honestly think that is one of the dumbest choices they made.
Considering the only other two main areas are “the feed“ which is very limited in how you can use it and the paper trail which is simply a catchy name for a folder/tag…

The “Imbox” is by no means focused, particularly with no way to clear the running river of “previous” emails below the fold.
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Thanks for an actual understanding of what this email app does that warrants $99/year in their thinking.

Sounds like they are doing the work of creating smart folders and rule-based sorting of email for the user, if I'm understanding correctly. If that is the case, once you have it set up in Outlook, you don't have to think about it again. It definitely saves from the deluge of emails that come in daily when managing projects or teams. Outlook may cost, but you also get the the other Office apps included and still cheaper than the cost of Hey.

You bet.

I really just want to try to have more conversations about what is actually the offering here and get over this App Store stuff.

Everybody is raving about the simplicity and the on boarding process.

Well - guess how many times I do an on boarding process?
Once

And so much of what else they are doing can easily be accomplished for with smart/dumb folders and disabling remote images by default (enable for contacts) kills most spy pixel tracking issues.

My prediction is that in a couple weeks time when many more users finally get a chance to get in the system, we’re going to see a lot more stories about how bare-bones limited this is and very difficult for power users who are accustomed to having all sorts of different interesting set ups for their email operations.
 
Sounds like they are doing the work of creating smart folders and rule-based sorting of email for the user, if I'm understanding correctly.

Just to be clear they aren’t really doing any of this for you until you initially set it up for every single user or sender.

The onboarding and getting things working correctly takes lots and lots and lots of work.

In fact, several days into it, I don’t see how this is less work than just setting up smart folders and rules for senders over time using all the normal tools of other email systems.
 
Maybe I'm missing something, but I don't see anything stating that offering a trial period suddenly makes it acceptable not to offer in-app billing for subscriptions?
Because then it has functionality that doesn’t require payment.
 
Maybe I'm missing something, but I don't see anything stating that offering a trial period suddenly makes it acceptable not to offer in-app billing for subscriptions?

Yes you missed the part where guidelines require some functionality, the app lacked any functionality when it was first released, and now it does.
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So, on June 18th when Phil Shiller said that Apple would not change it’s decision on “Hey” - was that just “chin music”?

Jesus. Did you even skim the article? Even reading just the headline would have helped.
 
Just downloaded the app. No trial - presented with just a login.

You get the 14 day trial online only. Its still invite only right now

I agree it seems like a stupid hill for Apple to die on if that was the workaround.
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Yes you missed the part where guidelines require some functionality, the app lacked any functionality when it was first released, and now it does.

Download the app. There is no functionality. You're presented with a sign in screen.
 
It seems specifically geared towards people that perhaps are prominent or popular and just have an unbelievable massive firehose of email coming in every single day and Hey is built around helping triage that.

This exactly, and in actual fact, the description fits me, not the prominent or popular part, the massive firehose of email. It absolutely does make triage quicker and visually better but it's not something I am 'OMG, life-changing'.

Nice to have? Yes, but not really $99 of nice and without it allowing me to use a custom domain, useless.
 
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What Is a Duopoly?

A duopoly is a situation where two companies together own all, or nearly all, of the market for a given product or service. A duopoly is the most basic form of oligopoly, a market dominated by a small number of companies. A duopoly can have the same impact on the market as a monopoly if the two players collude on prices or output. Collusion results in consumers paying higher prices than they would in a truly competitive market, and it is illegal under U.S. antitrust law.
Except that with many apps in the App Store being free and devs setting the price of purchase for functionality within their apps, how are consumers harmed?
 
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