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Apple Asks Retail Employees for iPhone Sales Advice
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Interesting strategy by Apple. Strangle people in a job without benefits, and give them a remote chance of recognition through this program. Everyone will try really hard, apple will get a couple great ideas, and all they have to do is fly 1 dude over to Cupertino for a week.
Schiller should have done this before he pulled the new Mac "Pro" out of his a$$.
Interesting strategy by Apple. Strangle people in a job without benefits, and give them a remote chance of recognition through this program. Everyone will try really hard, apple will get a couple great ideas, and all they have to do is fly 1 dude over to Cupertino for a week.
Schiller should have done this before he pulled the new Mac "Pro" out of his a$$.
Really? :O
Wow I use to work in retail. In Australia this would only apply if the employee is working that day then stayed in the store at the end of the shift (effectively not clocking off). There is no way an employee will be paid in the Australian Retail sector by any company for doing work outside of their shift in their own time and unfortunately many Retailers request it (probably to avoid paying extra lol)
Who's writing Apple headlines?!
Is it just me, or does the headline from Apple make absolutely zero sense? I've reread it four times now and I still have no idea what this means:
"Career Experience: We want your ideas,
Winning on iPhone team, Cupertino"
I can gather from reading the rest of the post what the position is about; but what intern came up with that headline?!
Is it just me, or does the headline from Apple make absolutely zero sense? I've reread it four times now and I still have no idea what this means:
"Career Experience: We want your ideas,
Winning on iPhone team, Cupertino"
I can gather from reading the rest of the post what the position is about; but what intern came up with that headline?!
You know what? I believe it. I never worked retail before, but my wife did (not at Apple, other big name stores) and she told me some "horror" stories about it. Reading the rules again, it does sound like fine print mumbo-jumbo.
I think you're half way there
If you come up with a great new idea for Apple to use in one of its upcoming products while "on the clock", this idea belongs to Apple.
If you come up with a great new idea for Apple to use in one of its upcoming products while "at home", you could sell this idea to Apple and ask for royalties.
How do you know Apple hasn't done this in the past? Just because it might not have found its way to a 9to5Mac type site doesn't mean it never existed. Also this seems to be about driving iPhone sales at their retail stores. I don't think it's any indication of overall iPhone sales. But I'm sure you already know that.
Not at all. They may have tons of ideas. But it never hurts to ask for more, especially when they aren't the ones that will have to deal with the aftermath on a minute by minute basis. Even if they don't use any of the employee ideas, that they asked for them gives off an air that they give a **** what the employees think, that they want to empower them
And who knows, they have been staring at the issue for so long that perhaps an employee with fresh eyes will think of something amazing
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Interesting strategy by Apple. Strangle people in a job without benefits, and give them a remote chance of recognition through this program. Everyone will try really hard, apple will get a couple great ideas, and all they have to do is fly 1 dude over to Cupertino for a week.
Schiller should have done this before he pulled the new Mac "Pro" out of his a$$.
Apple retail employees do receive benefits.
Ideas can easily come from the guys in the trenches who interasct with customers all day long.
It does not strike me as any indicaton that "the top" is out of ideas. Other things make me think that Apple is out of good ideas, but not this.
I don't think this is about the phone itself but rather how it is marketed, how it is presented in stores. In particular how they can get folks to buy from Apple and not from the carriers etc
If I was them my idea would be simple. Make Apple the only sales channel. At least in areas where there are Apple Stores or Apple Online. They aren't required to let other folks sell their stuff so stop.
And given how much it seems like folks don't know what they are doing have better online materials, more workshops etc. they should have an iPhone or iPad workshop every day, if not one of each. Online should have their own sort of Lynda.com with videos showing folks step by step how to do things. And they should make phone support free for the limited warranty period. Plus it wouldn't hurt to do more than two accidents under Apple Care.
In return for a $5 iTunes card, ask each departing customer "Why didn't you buy a new iPhone today?" (assuming they didn't just buy one).
Said the person who doesn't own an iPhone (according to your signature).
Obviously, the iPhone isn't perfect... but neither is any other phone, is it?
Why not make you order it online first and you are merely picking it up in store.
Or switch them all back to full price unlocked and you go deal with activation yourself. With a mandate that even sprint etc has to switch to a sim based system and there's just one lineup of phones which can handle all carriers
Why don't they ask consumers also? I'm sure there's a thread on here somewhere with a list of features we'd like to see added to the iPhone. For example: A theme store - allow developers to submit purchasable themes for your iPhone that would change things like fonts, colors, icons, etc. Nothing too crazy but some level of customization. I don't want florescent candy colored icons on my home screen in iOS 7.
Apple makes the screen the correct size for one-handed use. It doesn't really matter what people want.
They don't listen to the outcry for larger screens from their customers why would they listen to their own employees.
Apple's not in the habit of listening to what the customers needs are. They tell you what you want and then you throw cash at them.
Seems like that's not working so well these days.
Forget the employees and ask the customers what would make Apple better.
Better yet, maybe they should spend some time in their own support online section and start there.
Apple's not in the habit of listening to what the customers needs are. They tell you what you want and then you throw cash at them.
Seems like that's not working so well these days.
Forget the employees and ask the customers what would make Apple better.
Better yet, maybe they should spend some time in their own support online section and start there.
Every time I see a nice pair, I look for "motor boating mode".
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Wow, great. Yeah, that sound just about like the situation at Apple.
Well...some people. Fewer then before. But still some.
As apple's user base ages, I expect to see fewer "going crazy" over iterative changes to their mature products.
So the jail breakers claim. But several stories going back to the original days say that it isn't true. That Steve wanted an App Store but hasn't worked out how to do it without it being a security nightmare etc by the time the first iPhone was ready and the whole 'web apps' was always just a temp thing.
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You don't know that. And this isn't asking customers it's asking employees. And not about a product but about policies and practices that they have to follow as part of their job.
Just like they might ask the employees that do in store tech support for ideas about how to make their jobs go smoother.