- Apr 9, 2001
This is a continuation of this thread:
-Applied at the end of August like the 28/29th
-Sept 26 got an email saying that they needed my resume (which i thought I posted when i first did my application)
- I got an email Oct 30 asking to set up an interview.
-Interview nov 4th
-Second interview nov 7th
-I finally heard back yesterday nov 18 saying they want to move on with the background check and contingent upon that we will move forward with the next steps getting me set up.
-Based upon that timeline don't worry if they don't get back to you in a week or two. It took me 3 months and I still won't officially start in january.
-dont worry yourself on making sure you know to many tech questions..I really feel like they want people who are at good a customer service and are willing to learn..
-Use this forum like the bible and other forums as far as interview questions and experiences with the process.
-Email the recruiters if you have any question (who ever sent the interview sign up email) they actually answer. (you're suppose to attend a virtual interview and on the application i entered I didn't because at that time filling it out I didn't. So i emailed the recruiter about it and they got back to me with in 1 hour maybe).
Here are some questions i got off of this website actually and i promise you that these are the question you won't get asked all of them maybe 3 or 4 but these are it!
1). What would you do if your MacBook wasn't powering on?
2). What would you do if USB device won't connect?
3). What type of CPU do you have and what hardware does it have?
4). How to fix Mac mail?
5). Hard drive memory vs RAM?
6). Define Wifi, hotspot, Bluetooth?
7). Troubleshoot a wireless printer that won't connect
8). How to restore deleted app?
9). Describe a situation where you had to boot CPU in safe mode?
10). Someone drops an iPhone and it won't turn on what do you say?
11). How do you keep yourself in a positive attitude when you're stressed?
12). What is empathy?
13). What is a hard drive?
14). How do you delete, move and create a group with an app on your iPhone?
15). When have you set a goal, accomplished something, and how did you over come the obstacles?
16). You attempt to sync and iPhone to iTunes, what do you do?
17). What is an operating system?
18). Why do you want to work for apple?
19). How would you troubleshoot an iPod?
20). What steps would you take if your Internet was not working but you had to start working in 3 minutes?
21). What is the most recent technical issue you've had with your computer and how did you fix it?
22). How do you think you will handle working from home without any coworkers
Background check completed yesterday received my offer call just a few minutes ago! Start jan.13th iOS if I'm not mistaken. Waiting on email to schedule paperwork session