And I guarantee that no electronic minutes of the meetings that discussed this were made nor discussed in emails. All paper records on a need to know basisPossible. Customer support seems to be left out of the loop a lot.
And I guarantee that no electronic minutes of the meetings that discussed this were made nor discussed in emails. All paper records on a need to know basisPossible. Customer support seems to be left out of the loop a lot.
Oversight - Aye right!. And was it an oversight not to inform customer support about this as well?
Edit: As I understand, this was implemented a year ago, and Apple oversighted this for a whole year!
Are you bring deliberately obtuse. Apple didn't let people KNOW that replacing the battery would solve the slowdown issue. That is the basis of the legal action.
They didn’t ‘oversight’ anything, they deliberately took this decision to not inform its customers of the slow downs. For over a year at least.
They will get a new battery"The lawsuit is demanding the replacement of the old iPhone..."
These dudes sure are thirsty for that iPhone X...
Well, who cares, i see Apple as a company providing me products. I don’t care if they have internal communication issues. It’s up to Apple to make sure these problems are communicated internally and solved decently. Without excuses... zero emotions here. They fooled customers, simple.Possible. Customer support seems to be left out of the loop a lot.
Well, who cares, i see Apple as a company providing me products. I don’t care if they have internal communication issues. It’s up to Apple to make sure these problems are communicated internally and solved decently. Without excuses... zero emotions here. They fooled customers, simple.
It’s amazing that so very few know this. If you keep a lithium ion battery in the 20-30% range it will last much much longer than going from 0-100%. 0% and 100% charge is the most stressfulNo, it's time for all phones being fitted with adequate capacity batteries and adequate charging schemes used. Charge to 80% capacity and shut down at 15% to 20%. But users would see this as operating between 0% to 100%. Or provide user replacement battery. But ALL manufacturers would then see reduction in upgrades.
Edit: New battery tech if it solved battery degredation would actually not be welcome by manufacturers, especially Apple , who are serial under powerers of batteries.
About time. What they are doing is highly unethical. Their involvement with my property stops after payment.
Yes, i agree to disagree, heh.It’s like I said. We agree on what Apple has done (because it’s out in the open), but what is open for debate is their motives for doing so.
I believe that the people working at Apple hold a lot of pride in their work and if there had been instructions to wilfully slow down your phones, I am sure we would have heard leaks of this from some disgruntled employee long before now.
We have all make out stances clear, and are pretty much regurgitating the same arguments at this point. Many people here seem all to eager to assume the worst of Apple at every juncture; I choose to believe otherwise, so let’s just agree to disagree and see how Apple responds to this.
It’s like I said. We agree on what Apple has done (because it’s out in the open), but what is open for debate is their motives for doing so.
I believe that the people working at Apple hold a lot of pride in their work and if there had been instructions to wilfully slow down your phones, I am sure we would have heard leaks of this from some disgruntled employee long before now.
I was thinking more of the size of the screen. I can’t remember if the rest of the 6 is better or the same as the SE?
Sad to say but Apple's just about become everything Microsoft was in 80's-early 00's: scuzzy, deceitful, monopolistic, out-of-touch with their consumer base and so on.
It's sad really.
I don't know who wrote this MacRumors article but I'm bothered by the author's statements of supposed fact when, in reality, the "facts" aren't fully known at this time. MacRumors should strive to remain more impartial when reporting Apple related news.
Mark
Over-specifying them would be no better. Say industry standard Li-ion batteries normally degrade 20% after 2 years of typical use. So you want a vendor to put in battery 20% bigger so it would be just right at the end of 2 years.
But then every customer would have to carry around a thicker heavier device that provides them with no performance benefit the entire first year. And then someone would find out that the CPU could have been turned up 20% to use that extra battery power when brand new, and try to sue Apple during that first year for a device running too slow given the included heavy thick battery. Rinse and repeat.
In any case, mobile phones with big heavy batteries that last a whole week don't sell in volume any more. Consumers have spoken.
My point exactly. The oversight was in not thinking anything of the patch. To you, it’s a huge deal. To them, it was just another bug fix in a sea of bugs they were tasked with addressing. Solve this issue, move on to the next one, another day, another dollar. From their perspective, it was nothing significant worth kicking up a huge fuss over.
That’s the thing about hindsight. It’s not obvious until it is.
Yes, i agree to disagree, heh.Anyway pro or con, their response is taking to long, too.
They didn’t even tell that they are investigating it further. They should have already come up with some serious respose, other than some marketing rhetoric blah blah.
Sad to say but Apple's just about become everything Microsoft was in 80's-early 00's: scuzzy, deceitful, monopolistic, out-of-touch with their consumer base and so on.
It's sad really.
I am aware of this. And I am saying that this was more an oversight on Apple’s part, rather than part of some larger conspiracy to get users to upgrade their phones sooner than they would otherwise have to.
What’s done is done, and there is no denying this. What is debatable however is Apple’s motives and intentions for doing so.
I am going to assume incompetence rather than malice here.