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Oversight - Aye right!. And was it an oversight not to inform customer support about this as well?

Edit: As I understand, this was implemented a year ago, and Apple oversighted this for a whole year!

They didn’t ‘oversight’ anything, they deliberately took this decision to not inform its customers of the slow downs. For over a year at least.
 
Are you bring deliberately obtuse. Apple didn't let people KNOW that replacing the battery would solve the slowdown issue. That is the basis of the legal action.

Yep, looks like some people are just blind like.... hmmmm... like when they are in love. Lol

Some people suddenly find out their partner is having sex with someone else, then get a bit into a verbal fight, and accept the excuses, because of "Ohh please, i love you, reallyyyyyyy, don’t leave me, i was drunk and couldn’t control myself, pls gimme one more chance, ILU." After being cheated 2nd, 3rd, 4th, 5th time a bulb might light up in their head.

Then there are these other type of people, that simply would say: “ok you cheated, take your **** and leave now, being drunk is not an excuse, regardless of how long we have been together.”

I still have my iPhone X iPad MacBook iMac, and my son will get a iPhone 6s for xmas (sadly we already bought it before the fiasco.) Work wise i will continue using iPhones to develop and earn money, but privately i will make a move for sure. I just learned my lesson from this.
 
They didn’t ‘oversight’ anything, they deliberately took this decision to not inform its customers of the slow downs. For over a year at least.

My point exactly. The oversight was in not thinking anything of the patch. To you, it’s a huge deal. To them, it was just another bug fix in a sea of bugs they were tasked with addressing. Solve this issue, move on to the next one, another day, another dollar. From their perspective, it was nothing significant worth kicking up a huge fuss over.

That’s the thing about hindsight. It’s not obvious until it is.
 
Sony's laptop battery fires and recall - not deliberate

Toyota's recall involving the safety flaw - not deliberate

Samsung's Note7 fires and recall - not deliberate

Apple's throttlegate scandal - DELIBERATE

Sony, Toyota, and Samsung didn't mean to hurt anybody. Apple is.. FINANCIALLY. They're breaking our hearts and calling it a feature when it's really sabotage to the CPU based on the battery's life cycles.

If this was HTC or ZTE, I would be like okay. Understandable. HTC is dire financial straits right now. Neither one are as big as Apple. But this is Apple! They're valued at a trillion dollars! Hello? Apple, do you want to extract every single penny from every person in the world who isn't an Apple shareholder?
 
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Possible. Customer support seems to be left out of the loop a lot.
Well, who cares, i see Apple as a company providing me products. I don’t care if they have internal communication issues. It’s up to Apple to make sure these problems are communicated internally and solved decently. Without excuses... zero emotions here. They fooled customers, simple.

Ohh and this also made me disbelieve in their privacy standpoint which i always liked.
 
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Well, who cares, i see Apple as a company providing me products. I don’t care if they have internal communication issues. It’s up to Apple to make sure these problems are communicated internally and solved decently. Without excuses... zero emotions here. They fooled customers, simple.

It’s like I said. We agree on what Apple has done (because it’s out in the open), but what is open for debate is their motives for doing so.

I believe that the people working at Apple hold a lot of pride in their work and if there had been instructions to wilfully slow down your phones, I am sure we would have heard leaks of this from some disgruntled employee long before now.

We have all make out stances clear, and are pretty much regurgitating the same arguments at this point. Many people here seem all to eager to assume the worst of Apple at every juncture; I choose to believe otherwise, so let’s just agree to disagree and see how Apple responds to this.
 
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    No, it's time for all phones being fitted with adequate capacity batteries and adequate charging schemes used. Charge to 80% capacity and shut down at 15% to 20%. But users would see this as operating between 0% to 100%. Or provide user replacement battery. But ALL manufacturers would then see reduction in upgrades.

    Edit: New battery tech if it solved battery degredation would actually not be welcome by manufacturers, especially Apple , who are serial under powerers of batteries.
    It’s amazing that so very few know this. If you keep a lithium ion battery in the 20-30% range it will last much much longer than going from 0-100%. 0% and 100% charge is the most stressful
 
It’s like I said. We agree on what Apple has done (because it’s out in the open), but what is open for debate is their motives for doing so.

I believe that the people working at Apple hold a lot of pride in their work and if there had been instructions to wilfully slow down your phones, I am sure we would have heard leaks of this from some disgruntled employee long before now.

We have all make out stances clear, and are pretty much regurgitating the same arguments at this point. Many people here seem all to eager to assume the worst of Apple at every juncture; I choose to believe otherwise, so let’s just agree to disagree and see how Apple responds to this.
Yes, i agree to disagree, heh. :) Anyway pro or con, their response is taking to long, too.
They didn’t even tell that they are investigating it further. They should have already come up with some serious respose, other than some marketing rhetoric blah blah.
 
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This is my only my second time posting here, and just yesterday created an account because of this issue to get more information (See earlier in the thread). As someone who has bought/used apple products nearly 30 years, this issue has infuriated me so much. If you look at all the things Apple has screwed up on, this is by far the worst.

I think what’s gotten glossed over this forum, is even when the phone is plugged in, Apple still throttles the device if the battery falls below a certain capacity. Apple should at least let us know or give us the decency of the full power of their ARM CPU's (which they like to brag about) while plugged in. I just gave my sister my iPad Air 2 because after upgrading to iOS 11 (after getting non-stop harassed to do so) the device felt about 30-40% slower. Guess what, right after I gave it away as a hand-me-down, I went out and bought an iPad Pro 10.5. I feel like this scandal or whatever you want to call it has eroded my trust in Apple. If the non-disclosed throttling is in the code, what else is? This is what eroded trust does.

If I had to take a guess what the aftermath of this whole debacle will be, Apple will start guaranteeing their batteries for two years or 1000 cycles (like the iPad) and have a low-cost battery replacement program.
 
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It’s like I said. We agree on what Apple has done (because it’s out in the open), but what is open for debate is their motives for doing so.

I believe that the people working at Apple hold a lot of pride in their work and if there had been instructions to wilfully slow down your phones, I am sure we would have heard leaks of this from some disgruntled employee long before now.

If you are an engineer and were challenged to tackle this "problem", would you accept it? I'm an engineer, and I would. The pride of the work is usually in the solution and not necessarily the product itself.

I am sure we would not have heard of the leaks. When you work on classified projects, confidentiality is taken very seriously. That is grounds for a lawsuit and for obvious termination. No Apple employee will want to risk their job for their conscience.
 
I was thinking more of the size of the screen. I can’t remember if the rest of the 6 is better or the same as the SE?

Better on an iPhone 6 since it is a 4.7” LCD with a 750p resolution vs a 4” screen with a 640p resolution. Though the SE has a higher PPI.
 
Sad to say but Apple's just about become everything Microsoft was in 80's-early 00's: scuzzy, deceitful, monopolistic, out-of-touch with their consumer base and so on.

It's sad really.

They've always been deceitful and monopolistic to some extent though. I don't see this changing anytime soon though until Google or other companies start building a better user experience and an easy transition plan. Many of us are so entrenched into the Apple ecosystem that we are reluctant to get out because it's just too much work.
 
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I don't know who wrote this MacRumors article but I'm bothered by the author's statements of supposed fact when, in reality, the "facts" aren't fully known at this time. MacRumors should strive to remain more impartial when reporting Apple related news.

Mark


I see the MacRumors story has now been "updated" (edited) to smooth out the extreme Apple-bias that was rampant in the first version of the story. As written now, it's more newsworthy and less fanboy'ish. Good job.

Mark
 
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Over-specifying them would be no better. Say industry standard Li-ion batteries normally degrade 20% after 2 years of typical use. So you want a vendor to put in battery 20% bigger so it would be just right at the end of 2 years.

But then every customer would have to carry around a thicker heavier device that provides them with no performance benefit the entire first year. And then someone would find out that the CPU could have been turned up 20% to use that extra battery power when brand new, and try to sue Apple during that first year for a device running too slow given the included heavy thick battery. Rinse and repeat.

In any case, mobile phones with big heavy batteries that last a whole week don't sell in volume any more. Consumers have spoken.

I have read your other postings about battery capacity and CPU frequency / overclocking and concluded, that you have absolutely no clue what you are talking about. Please, stop posting nonsense about CPU frequencies vs battery capacity. I didn't even bother to answer your other posting because it made me actually cringe.

So Apple's way is much better, right? Using a battery so the phone is providing specced performance only for year and then the battery is already too degraded and the phone has to throttle? On a device which costs close or more than 1000 USD in many countries outside USA? And at the same time telling you at the Genius bar the battery is alright. Yupp, much better that way.

Do you know how much heavier and thicker an iPhone with a 20% battery would be? Most likely you would not even notice if I blindfolded you and would hand you the two differently equipped phones. Because we are talking about a mm and a few grams.

Love your exaggeration about phones wih batteries lasting a week.
 
This is really getting great attention here at Macrumors website, and everyone is breaking their silence for quite sometime. Last time when iPhone X was released there are hardly 100 comments here, and I thought I was right that not majority of people that come here don't care about iPhone X. This just confirms my thought that people still here and voice their opinion if it gets their interest. It's been awhile not seeing over a thousand comments back voicing their opinion again. The good ol' folks are back too bad thatthis time are about the bad and stupid things Apple has done.
 
My point exactly. The oversight was in not thinking anything of the patch. To you, it’s a huge deal. To them, it was just another bug fix in a sea of bugs they were tasked with addressing. Solve this issue, move on to the next one, another day, another dollar. From their perspective, it was nothing significant worth kicking up a huge fuss over.

That’s the thing about hindsight. It’s not obvious until it is.

Yes and I guess you don’t think that not for one second the thought of how much more profit they could male over this ever entered their minds...
That’s BS, their are processes and procedures for bug fixes..

This was NOT a bug fix, this was a deliberate decision, slowing millions of devices down and deciding their customer base didn’t need to know.. you think the board didn’t know about this ‘feature’.. that would map for one utterly incompetent corporation and one your investments should not lie in.

I think you are trying a bit too hard to apologise for this one..
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Yes, i agree to disagree, heh. :) Anyway pro or con, their response is taking to long, too.
They didn’t even tell that they are investigating it further. They should have already come up with some serious respose, other than some marketing rhetoric blah blah.

The ONLY AND I MEAN ONLY REASON APPLE IS DOING ANY INVESTIGATING IS MASS DAMAGE CONTROL!!

Think of it if you were on the board of a giant corporation who’s profits almost solely come from one item.. and you’ve just screwed up the image massively of said item because you hid truths from your customers..
 
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Throttling the CPU due to a battery issue strikes me as covering up a hardware issue that deserves a recall. I am completely fine with my iPhone popping up a warning when the battery is drained to 10% to notify me that it is going into Low Power Mode and will throttle the CPU and cut back power-hungry services. I find it unacceptable that the CPU cannot work properly when the battery is at 40% and either shuts the phone down completely or requires halving its speed when this was not an issue prior--sounds like a hardware failure to me. Imagine if some other unrelated hardware resource was just halved like this--at 40% battery life, you lose half your RAM or storage space? Not sure if some of those defending Apple simply have new iPhones and so don't care because they're (currently) unaffected. Apple marketed the power and efficiency of its A11 Bionic CPU with its 6 cores. What if 1 or 2 years down your $1000 iPhone X has a battery issue, so Apple just disables half those cores via an iOS update as a quick fix? In general, I don't like this fixing a problem with resource A by reducing the capability of an unrelated resource B.
 
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Sad to say but Apple's just about become everything Microsoft was in 80's-early 00's: scuzzy, deceitful, monopolistic, out-of-touch with their consumer base and so on.

It's sad really.

I'm not going to jump off the cliff just yet. This issue has gotten some serious media coverage so I will wait to see how Apple responds and addresses this going forward.
 
I am aware of this. And I am saying that this was more an oversight on Apple’s part, rather than part of some larger conspiracy to get users to upgrade their phones sooner than they would otherwise have to.

What’s done is done, and there is no denying this. What is debatable however is Apple’s motives and intentions for doing so.

I am going to assume incompetence rather than malice here.

I come back to the what is done is done part: Apple has been designing and engineering mobile devices for decades now. Lithium battery technology has a few years under is belt, too. One has to assume gross incompetence (if not malicious intent) on Apple's side to design a device that throttling would be required only after months or just over a year of usage. Battery quality (density, capacity, degradation) are pretty much know factors. Apple is not new to this game.

But still, giving the benefit of a doubt: now to assume more incompetence or oversight when Apple's engineering department implementing a hot fix, realising that the batteries are degrading quicker than anyone thought without informing the Geniuses for a long period (someone mentioned over a year), is not exactly painting a confidence inspiring light on Apple.
 
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