Apple Cards Not Currently Working as Amazon Payment Methods Due to 'Technical Issue'

[MacRumors]

Apple Card owners who had their Apple Cards stored in Amazon as a saved payment option this morning started noticing that the Apple Card has disappeared from the payment list.

Multiple MacRumors readers have notified us about the problem, and we've also been able to replicate it. Apple Cards are missing from the Amazon website and app and attempting to re-add one pops out an error message that credit card information is unable to be saved.

A Redditor describes the problem:

Has this happened to anyone else? My Apple Card was removed from my amazon payment options, despite having made numerous purchases with it in the past. When I tried to re-add it, I got an error message that they are unable to save the card info and to use another form of payment. When I finally got someone from amazon on the phone, I was told that it was because their systems are starting to recognize the card number as Apple Pay, and amazon does not accept Apple Pay.

This appears to be a widespread problem and most Apple Card owners are no longer seeing their cards appear in Amazon as a saved payment option. As noted above, one person was told by Amazon's support says that it's an Apple Pay-related issue, but that's inaccurate because Apple Card works like a normal credit card.

Another person was told that the Apple Card is "not allowed on your account," which is curious as the Apple Card is a Mastercard that should be accepted where Mastercard is accepted. A third person was told that the issue was on Apple's end, so it appears that Amazon's support staff has no insight what's going on at this time.

Update: In a statement to MacRumors, an Amazon spokesperson said the following: "We are aware of this technical issue and are actively working to resolve it as soon as possible."

Article Link: Apple Cards Not Currently Working as Amazon Payment Methods Due to 'Technical Issue'

 

[moabal]

Why the heck would anyone want to use the Apple Card with Amazon? I understand that some people only want to use one card for everything. However, if you are able, get the Amazon Prime Card to get 5% cash back.

Edit: I understand the potential anti trust violations. Of course Amazon should allow the Apple Card to be used. I am simply saying the best from a consumer perspective.

 

[justperry]

Stupidity, money is money, just losing out on sales.

 

[Bistroengine]

The Amazon Store needs to be doused with gasoline and set on fire. All you find anymore are cheap chinese knockoffs with fake 5-star reviews. Can't trust anything anyone says about products anymore.

 

[adamdport]

Why the heck would someone want to use the Apple Card with Amazon? If you are able, get the Amazon Prime Card to get 5% cash back.

Seriously, that adds up to a lot of $$. I have a prime card solely for CB on Amazon and a 2% CB card for everywhere else.

 

[justperry]

The Amazon Store needs to be doused with gasoline and set on fire. All you find anymore are cheap chinese knockoffs with fake 5-star reviews. Can't trust anything anyone says about products anymore.

Just wait...in several years (less than a decade) it won't be as big as it is now.

 

[bigcat]

Was trying to figure out what happened to my card, which we are unable to add back in either, couldn't complete a purchase. Then googled and found this.

 

[adamjackson]

I'm sure it's just a glitch and will be corrected but I agree with others. Most amazon customers should use a Prime Card if they do regular purchases just like I only use my Applecard for Apple purchases or other 3% programs.

 

[benshive]

Interesting, just checked and it's missing for me as well. Wonder what could've caused such an issue.

 

[psingh01]

Why the heck would anyone want to use the Apple Card with Amazon? I understand that some people only want to use one card for everything. However, if you are able, get the Amazon Prime Card to get 5% cash back.

Not everyone wants to open new lines of credit just to get a few % discounts on limited purchases.

 

[Bistroengine]

Why the heck would anyone want to use the Apple Card with Amazon? I understand that some people only want to use one card for everything. However, if you are able, get the Amazon Prime Card to get 5% cash back.

Because they were approved for an Apple Card but not an Amazon Prime Card maybe?

 

[Rychiar]

Not everyone wants to open new lines of credit just to get a few % discounts on limited purchases.

amazon is the number one place in the world for buying things. if you're gonna have any card it's the one to have

 

[I7guy]

Why the heck would anyone want to use the Apple Card with Amazon? I understand that some people only want to use one card for everything. However, if you are able, get the Amazon Prime Card to get 5% cash back.

Not interested in the prime card. Get cash back other ways.

 

[DotCom2]

Yeah, I just tried putting in my Apple Card and it gave me an error. WEIRD!

 

[44267547]

amazon is the number one place in the world for buying things. if you're gonna have any card it's the one to have

Right, we know that. But the point Psingh01 was making, not all of us prefer to open up additional lines of credit for a small percentage discount off a product, when we’d rather just pay direct from our personal accounts.

 

[bigcat]

Amazon support is telling me to clear my browser cache LOL

EDIT: ignores my statement other people have the same problem. gave her this link, and says they can't browse the web

 

[zooby]

Can’t you just put the credit card number as a MasterCard? I didn’t even know Apple Pay was an option?

 

[SeattleMoose]

Jeff Bezos is a god. All bow......

 

[bigcat]

support person tells me to remove the card and add it again. I tell her I cannot remove what I cannot see. And she doesn't get it.

 

[SirithX]

Yeah this is a good thing tbh, as a consumer you're simply leaving free money on the table if you aren't using a card with better benefits. Amazon Prime Card gives you 5% back on every purchase, and if you can't get approved for that there's several others which are great: Citi Double Cash is 2%, Capital One Quicksilver is 1.5%, etc. many offer additional cash bonuses as well.

Literally the only place worth using the Apple Card is the Apple Store. Unless you simply don't care to maximize your financial benefits.

 

[Bistroengine]

amazon is the number one place in the world for buying things. if you're gonna have any card it's the one to have

Maybe for you...that's just your opinion. The OP's point still stands. Not everyone want's to apply for a new line of credit, possibly affecting their credit score.

 

[44267547]

Amazon support is telling me to clear my browser cache LOL

EDIT: ignores my statement other people have the same problem. gave her this link, and says they can't browse the web

Well, In complete fairness, Amazon support may not be aware of the issue yet, as it’s just been exposed it seems. So by them telling you to ‘clear your browser cache’, that’s probably just the troubleshooting steps following protocol with card issues. I don’t think they are ‘ignoring your statement’, and that representative is correct, they're restricted from Browsing the internet for multiple Reasons. (Security being one of them.)

 

[dannyyankou]

Apple can be petty and remove Amazon Visa from iTunes accounts, but they're not going to do that.

 

[WiseAJ]

was Amazon getting too many chargeback requests from Apple Card users?

 

[dannyyankou]

Why the heck would anyone want to use the Apple Card with Amazon? I understand that some people only want to use one card for everything. However, if you are able, get the Amazon Prime Card to get 5% cash back.

Because it can be an antitrust violation?