"and Cook says Apple will allow customers to turn off the power management feature in a future update, which is new information. " the most important part of this story
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Apple CEO Tim Cook Says Power Management Feature in Older iPhones Will Be Able to Be Turned Off in Future Update
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It sounds like a design flaw from an engineering level. The batteries used were probably either too small for the draw, or maybe they were defective.
Yes, batteries don't last forever, but having so many fail to the point that Apple has "fix" the issue by gimping the phone is a problem.
Yes, batteries don't last forever, but having so many fail to the point that Apple has "fix" the issue by gimping the phone is a problem.
The throttling starts well before the battery is considered unhealthy by Apple.
You know that's not a valid excuse, right? "But mom! The other kids did it, too!"
If I remember correctly, my windows laptop has the option to turn power management on or off.
Apple did nothing wrong. I'm disgusted with all the misleading stories and clickbait headlines.
Don't like what Apple does? Use Androids.
Don't like what Apple does? Use Androids.
Just an FYI, I updated the headline of this post and added a bit more information from the interview -- mainly that Apple is going to let you turn off power management in a future update. ABC split this interview into two clips published in different places and I initially missed the second half. Sorry about that.
Apple's hardware tests don't always pick up faulty hardware. I had a failing Fusion Drive that kept passing their HW test for many months before it totally died and refused to boot, even in recovery mode.
But, Apple replaced my iPhone 6s Plus without testing it. It was having the shutdown issue, but it had over 90% of the initial capacity.
They're making the right reparations, but...
"When we did put it out, we did say what it was, but I don't think a lot of people were paying attention and maybe we should have been clearer as well"
Maybe? And starting off with people weren't paying attention? That's some weasel wording there. I believe the motive was fine in preventing unexpected shutdowns, but they absolutely should have notified the user as soon as performance could be impacted, as many phone upgrades probably came when the user could have done with a battery swap.
And when they put it out all they said was they addressed shutdown issues, not that tested performance could be cut nearly in half (as on my 6S, that was doubly frustrating as one that went out with the flawed batteries that degraded in months, now THAT should have had a user notification for sure to come in for a swap).
"When we did put it out, we did say what it was, but I don't think a lot of people were paying attention and maybe we should have been clearer as well"
Maybe? And starting off with people weren't paying attention? That's some weasel wording there. I believe the motive was fine in preventing unexpected shutdowns, but they absolutely should have notified the user as soon as performance could be impacted, as many phone upgrades probably came when the user could have done with a battery swap.
And when they put it out all they said was they addressed shutdown issues, not that tested performance could be cut nearly in half (as on my 6S, that was doubly frustrating as one that went out with the flawed batteries that degraded in months, now THAT should have had a user notification for sure to come in for a swap).
Amazing to see still so many people saying Apple did nothing wrong.
The level of their “loyalty” is beyond imagination.
The level of their “loyalty” is beyond imagination.
I have been thinking about this a lot over the past 3 years. I was a long time Apple fan, but feel like Apple has soured recently.
The trouble is, I still feel like Apple has the best stuff out there when compared to the competition. But I do feel like the competition is closing the gap, so in a few years, maybe I will switch.
"Deeply apologize" sounded so fake.
Feel the same. Android just isnt there yet, but if the new versions coming finally solves the android software update issues it will be a more viable platform. From a hardware side Android is often nicer than Apple hardware nowadays, the Samsung S8/S8 Plus is such a wonderful design and phone over the X -- if it just wasn't Samsung.
I would much prefer Apple to allow users to roll back the OS to original version. My iPad 4th gen running on original OS is buttery smooth while my iPad Air running iOS 11 is almost unusable.
LoL....and support what other Upstanding company?
What are you saying? Warranty should last forever for battery? There is a 1 yeard hardware warranty and 2 with Apple Care.
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Google! The model of transparency and putting customers first, particularly their privacy and security.
So the company that removed battery info from their desktop os, (remaining time info, that had been a partof the os for decades), just because it made them look bad , "only has the user in mind" and now is going to be transparent about battery flaws? Yay.
As if anything would be good enough for the haters.
Cook says Apple "deeply apologizes" to customers who thought the company had other motivations.Apple previously apologized for the misunderstanding over the iOS 10.2.1 update and has since implemented a battery replacement program that allows all customers with an iPhone 6, 6s, 7, 6 Plus, 6s Plus, 7 Plus, and SE to replace their batteries for a reduced $29 fee through the end of 2018.
Apple is introducing better battery monitoring features in a future iOS update, and Cook says Apple will also allow customers to turn off the power management feature, which is new information that the company has not previously shared.
Article Link: Apple CEO Tim Cook Says Power Management Feature in Older iPhones Will Be Able to Be Turned Off in Future Update
This promise is good enough for me, replace the battery for $29 and control over power management. I'm happy with that!