Basically everyone wins here but there are people that will still whine about it.
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Apple CEO Tim Cook Says Power Management Feature in Older iPhones Will Be Able to Be Turned Off in Future Update
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Basically everyone wins here but there are people that will still whine about it.
I really feel like a lot of people should just switch - it's the only way they'll learn. I don't think the problem is with the throttling itself - I think the real problem is that people don't trust Apple when they say it is for the best experience. People just automatically assume Apple did something to you personally for nefarious reasons. I just don't get where they earned that level of distrust - especially on a website of supposed supporters. As an IT person that deals with mostly Apple and Lenovo hardware I have to say they have done nothing but earn an excellent reputation in essentially all areas. Some people just need to switch to something else to gain some perspective.
From a technical perspective - batteries age. That's just what they do. Whether it is your phone or tablet or laptop or Tesla they just don't perform at peak efficiency forever. And with a phone like this there are so many usage variables involved that it boggles the mind. We should feel good that Apple dedicates any people at all to trying to make the experience as good as possible well beyond the purchase date.
From a technical perspective - batteries age. That's just what they do. Whether it is your phone or tablet or laptop or Tesla they just don't perform at peak efficiency forever. And with a phone like this there are so many usage variables involved that it boggles the mind. We should feel good that Apple dedicates any people at all to trying to make the experience as good as possible well beyond the purchase date.
So you’re saying people would gladly go back to an iPhone 6 with a new battery if they got some type of refund for their “new” phone?
I do agree there. Seems they put a smaller capacity battery in the 6s than was in the 6 and touted how the new faster CPU was more efficient so it would get same life with smaller battery. So why not just use the SAME battery as the 6 and make it even more not the same. My same theory as the few millisecond speed loss, another few millimeters of thickness to accommodate a bigger battery would have been a better option and I suspect 99.9% of end users would have preferred that to thinness.
I mean There is a history of exploding batteries with other phone brands. Just saying.
My guess is that they increased the battery size in the iPhone X once they realized they underestimated the battery needs in the older phones.
When Apple goes to court, they will have to explain why their solution to the battery issue was the best one, and more importantly, what were other possible solutions. Think about it. Apple boasts about their ability to imagine and weigh numerous possible approaches to a challenge. Surely, one of the options that must have occurred to them was “advise customers to replace their old batteries.” I did, and it renewed my phone’s performance. Apple will have to explain why their bandaid approach was preferable to one that offered a superior “customer experience”—or why it was the only solution.
Why would I move to Samsung if I would rather get a Pixel 2 XL?
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Actually people benefit with Apple being more transparent about battery stats and turning throttling off.
The majority of people would accept lower performance for improved reliability. That's an easy choice.
Wow, I sure do disagree.
Considering I have to often hunt & guess for what's "pressable" vs. what's just info, that I can't make heads or tails of the iOS11 podcasts app, that I have to often press 3-4 times to get the a voicemail to do what I need since the "buttons" (i.e., tiny text) are so close together, that I have to really stare and concentrate at times to look for "buttons" and pressable actions within apps such as the clock/timer app (and that's for Apple-produced items...3rd party app providers are far worse at trying to make Apple's post-iOS6 made-up UI elements work as cleanly as things worked pre-iOS7)...I'm actually astounded that iOS6 & prior can be considered less intuitive than iOS7 & after. If I can no longer have an intuitive "it just works" iOS experience, I'm glad at least that someone else can!
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And once we have that option, people will probably sue for their phones shutting down!
Apple haters out in full force today, sad!
That’s a sentiment they will have to prove, which will be difficult for a company which dismisses surveys and focus group studies.
Assuming Apple answered accordingly, it would have to explain why a compromise (lower performance) is preferable to proposing a battery replacement which restores performance AND reliability.
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swingerofbirch
macrumors 68040
Lots of talk from Apple, but I am no closer to understanding why this issue is unique to the iPhone 6, 6s, iPhone SE, and apparently according to Apple, every other phone they've made since then but not apparently present in their other products, including earlier iPhones. Was there not enough headroom in the batteries for the power usage of the chip? We do know iPhones generally have smaller capacity batteries than other smartphones and that the processors were increasingly advanced. I'm genuinely curious.
Here's a complaint about giving users the ability to monitor the health of their battery. We are going to see dozens of more threads "is my battery healthy?" pop up. I finally broke the habit of not checking my batteries' health and now its going to start creeping back into my life. Ultimately, I think consumers getting to see the battery health is going to complicated things further.
Wow, I sure do disagree.
You sound like a Caveman complaining that his Porsche isn't hugging the curves as well as his Audi did...
The burden of proof will be on the plaintiff - not Apple. Just watch them try to prove intent.
Agreed. Apparently NONE of the whiners have owned a electric car like THE VOLT. The fact is battery technology is horrible and incredibly dangerous. Folks whose Samesongs EXPLODED in their pockets. When u get burned you learn a lesson.
Why don’t Androids experience this issue? Because they either don’t last as long or the interchangeable batteries. Totally different animal.
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While visiting the Apple data center located in Reno, Nevada this afternoon, Apple CEO Tim Cook did a quick interview with Rebecca Jarvis of ABC News, where he discussed Apple's economic announcements and touched on the ongoing controversy over power management features in older iPhones.
According to Cook, when the power management features were first introduced in iOS 10.2.1, Apple did explain what was going on, but following the controversy, he believes Apple should have been clearer.
The company did indeed mention that the shutdown issue was caused by uneven power delivery and explained that its power management system had been tweaked, but there was no clear notice that it could cause devices to operate more slowly at times. Cook says Apple "deeply apologizes" to customers who thought the company had other motivations.Apple previously apologized for the misunderstanding over the iOS 10.2.1 update and has since implemented a battery replacement program that allows all customers with an iPhone 6, 6s, 7, 6 Plus, 6s Plus, 7 Plus, and SE to replace their batteries for a reduced $29 fee through the end of 2018.
Apple is introducing better battery monitoring features in a future iOS update, and Cook says Apple will also allow customers to turn off the power management feature, which is new information that the company has not previously shared. Much of the rest of Cook's interview focused on the announcements that Apple made today. The company plans to repatriate a large portion of its $250 billion in overseas cash thanks to a change in U.S. tax policy, which will result in Apple paying $38 billion in taxes. With the tax bill, investments, the creation of a new campus, and more, Apple believes it will directly contribute $350 billion to the U.S. economy over the next five years, along with 20,000 new jobs.
When asked about whether Apple would have been able to make these announcements without the tax policy changes, Cook said there are "large parts" of the announcement that are "the result of the tax reform" and "large parts" that Apple "would have done in any situation." He went on to explain that the corporate part of the recent tax bill has the potential to bring a faster growing economy.When asked about whether Apple would introduce a cheaper iPhone due to the new policies, Cook said it was unlikely, telling interviewer Jarvis that "the phone costs what the innovation inside of it costs."
The final bit of the interview touched on where Apple might open its new campus, which was announced by the company earlier today. Cook said details will be shared later in the year, but it won't be located in Texas or California, where Apple already has campuses in Austin and Cupertino, respectively.
Article Link: Apple CEO Tim Cook Says Power Management Feature in Older iPhones Will Be Able to Be Turned Off in Future Update
deeply apologizes" to customers who thought the company had other motivations.
While visiting the Apple data center located in Reno, Nevada this afternoon, Apple CEO Tim Cook did a quick interview with Rebecca Jarvis of ABC News, where he discussed Apple's economic announcements and touched on the ongoing controversy over power management features in older iPhones.
According to Cook, when the power management features were first introduced in iOS 10.2.1, Apple did explain what was going on, but following the controversy, he believes Apple should have been clearer.
The company did indeed mention that the shutdown issue was caused by uneven power delivery and explained that its power management system had been tweaked, but there was no clear notice that it could cause devices to operate more slowly at times. Cook says Apple "deeply apologizes" to customers who thought the company had other motivations.Apple previously apologized for the misunderstanding over the iOS 10.2.1 update and has since implemented a battery replacement program that allows all customers with an iPhone 6, 6s, 7, 6 Plus, 6s Plus, 7 Plus, and SE to replace their batteries for a reduced $29 fee through the end of 2018.
Apple is introducing better battery monitoring features in a future iOS update, and Cook says Apple will also allow customers to turn off the power management feature, which is new information that the company has not previously shared. Much of the rest of Cook's interview focused on the announcements that Apple made today. The company plans to repatriate a large portion of its $250 billion in overseas cash thanks to a change in U.S. tax policy, which will result in Apple paying $38 billion in taxes. With the tax bill, investments, the creation of a new campus, and more, Apple believes it will directly contribute $350 billion to the U.S. economy over the next five years, along with 20,000 new jobs.
When asked about whether Apple would have been able to make these announcements without the tax policy changes, Cook said there are "large parts" of the announcement that are "the result of the tax reform" and "large parts" that Apple "would have done in any situation." He went on to explain that the corporate part of the recent tax bill has the potential to bring a faster growing economy.When asked about whether Apple would introduce a cheaper iPhone due to the new policies, Cook said it was unlikely, telling interviewer Jarvis that "the phone costs what the innovation inside of it costs."
The final bit of the interview touched on where Apple might open its new campus, which was announced by the company earlier today. Cook said details will be shared later in the year, but it won't be located in Texas or California, where Apple already has campuses in Austin and Cupertino, respectively.
Article Link: Apple CEO Tim Cook Says Power Management Feature in Older iPhones Will Be Able to Be Turned Off in Future Update
Non-apology apology. “Sorry if you feel that way (but not at all sorry we did it).”
I can’t believe people fall for this.
You sound like a Caveman complaining that his Porsche isn't hugging the curves as well as his Audi did...
You will most certainly never hear me say that. My NSX will always be more pleasing to look at and drive than any blacked-out-open-mouth-grille Audi, noting that similar to apple’s emphasis on ultra minimalism in hardware and software which has morphed into being caricature-like even outside of Apple, Audi’s gaping black hole grille design that’s been copied by every automaker is also now just a silly played-out caricature that jumped the shark long ago in my opinion. I do like Caymans tho.
People much smarter than me acknowledge the significant shortcomings and inconsistencies in iOS 7-11.
http://cheerfulsw.com/2015/destroying-apples-legacy/
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Then stop buying their **** but please do come back to this Apple focused website everyday to find more outrage