bob_hearn said:
Now, that also sounds like revisionist history to me. I've never been a Windows user, but did Microsoft ever give away Excel or Word??? Doesn't sound like history as I remember it. In the pre-web days, the business model was simpler: you sell software to make money. Actually most software was much more expensive back then.
My experience, at least on the Mac side, was that Microsoft acquired its productivity software dominance the old-fashioned way, by never giving up, and lots of backroom dirty tricks and blackmailing of competitors.
Bob,
I have been in Micros since 1982. My first IBM PC had a single 180K single density floppy and a whopping 64K of RAM. Over these 24 years, I have only worked for two companies and have done the vast majority of the purchasing. I know what I am talking about.
I do not remember exactly what year MS bundled Word and Excel and called it a Suite, probably 1990-1991. But when they did, almost all of my vendors and their competitors were offering the office suite free with their computers. I remember having a minor revolt with many of my users. They used Lotus 123, DBase IV, R:Rbase, Samba, Wordperfect, AmiPro, Quattro Pro, etc. I had to convince them that learning a new system made sense when we were getting it for free. Later, Office was not offered free, but it was priced about the same as buying a single copy of say Wordperfect.
This was a beautiful marketing strategy for MS. With reduced cash flow, Lotus Development, Ashton-Tate, Borland, Wordperfect, etc. did not have the resources for R&D. And this was also about the time Windows really started taking off. So, these vendors were late to the party with their window versions and many of their products suffered in design shortcuts and poor QC. On the opposite side, MS leveraged their incredible wealth to eventually become the only game in town. Game, Set, Match!
MS is a local company for me. I have many friends who still work there, but many retired in their early 40's. MS has done many clever things, but innovation is not real high on the list. I will tell you a short "locals only" story about what goes on in Redmond. One of MS's legal types wanted to have a 10-15 question TEST after the required reading of the software agreement. Unless the user passed the test, they could not install the software. We all owe someone a thanks for putting the axe to that one.