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I can quite believe that the packaging was not received, I’m waiting for packaging for 2 items I wanted to trade-in.Apparently it was sent on 15th Feb but not arrived Iv chased them twice and all I get is that’s it’s been sent by DPD.
Were you credited first or are they waiting to receive your items?
 
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Apple should have a “Today at Apple” session on Finance 101. Obviously that guy had maxed out his Apple Card that Apple could not charge the trade in. That’s one of the best way to get your credit score tanking!
The fact that he ignored numerous messages about him not having returned the computer and that he would be charged says a lot about his priorities.
He has “money management” problems and I hope what happened will be a wake-up call for him
 
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Except that’s not what happened. They froze his ability to purchase due to non-payment.
They can actually help you if you can’t pay. That said, all your services and devices are tied to your Apple ID so... one thing at risk means everything and all your devices at risk.
 
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