I am personally more dismayed that someone was able to spread misleading claims about Apple online with little resistance. Not only were there few people bothering to verify his claims, but they practically fell over themselves to assist in propagating this lie and paint Apple in a bad light.
lazy people....and people that try and get free stuff from apple, it's getting worse and worse the more money apple makes the more the these gross people try and get something for nothing, apple too nice. Why don't people attack car companies or banks, they are the companies that rip people off.Who forgets to to send in a trade in item or not follow up on why the return box hasn't shown up?
Then ignores the emails from Apple
Maybe the insta-refund is related to the Apple Card? I paid full price and had to ship my computer back first to get credit.
That’s part of the problem, though... only taking PART of the responsibility. Taking part of the responsibility is easy. Taking part of the responsibility is like “I ran a red light, but that was because I was mad, so give me credit for taking responsibility for running the light!” Taking part of the responsibility means they’ll likely to do it again because they never dealt with the real source of the problem that they didn’t take responsibility for.
An email address like noreply@post.applecard.apple? Those are standard with every business. They don’t use the same accounts for incoming and mass outgoing emails. Additionally, the emails ALSO include a telephone number AND a suggestion to contact Apple within the Wallet app.
I do. And really everyone should at least be aware. I make sure my internal HD is big enough to keep "optimize storage" shut off on iCloud Drive and Photos so that everything is downloaded (and backed up). Same with all my mail. Sounds paranoid, but whatever!
He “forgot about it” and “overlooked several emails “. Sure he did, sure....yea I don’t think so. He thought he was going to get to keep his old one.
Designer Dustin Curtis yesterday shared a story about an unusual series of events that led to him missing an Apple Card payment and Apple then opting to freeze his Apple ID, leading to fears that missing an Apple Card payment could cause Apple to lock an Apple ID.
In a statement provided today to 9to5Mac, Apple said that's not the case and clarified what had happened in Curtis' specific situation.Apple Card and the Apple ID are not linked in a way that would allow the Apple ID to be disabled in the event of a missed payment, and there was a trade-in issue that led to Curtis' problem. He purchased an M1 Mac and at that time, opted to trade-in an older Mac, getting an instant discount.
Curtis says that Apple did not send him the trade-in box for his older Mac and he forgot about it, so he essentially got the trade-in discount without providing the Mac back to Apple. He overlooked several emails from Apple and investigated only when his Apple ID became locked.
The Apple Card was involved because Curtis made the purchase with an Apple Card, but when Apple went to charge Curtis for the full amount of the M1 Mac, it could not get payment, leading to the Apple ID freeze.
Apple will freeze an Apple ID for a trade-in that goes south. In this case, Curtis received a discount on his M1 Mac without sending in his older Mac, and because Apple was unable to collect the full payment for the M1 Mac, the Apple ID was restricted until Curtis paid in full.
Customers who have an Apple Card and miss a payment do not need to worry about having their Apple IDs frozen in the same manner.
Article Link: Apple Clarifies That Missed Apple Card Payments Don't Affect Apple ID
Except that’s not what happened. They froze his ability to purchase due to non-payment.
Trade-ins have been happening that way for a while now in Japan. I can’t imagine them stopping. Really it’s a good program if you don’t wanna hassle with selling your old kit. I would probably guess 99% of the people send back their stuff.
preceivables! LOL Fair enough. However, there’s a difference between having difficulty then waiting to see if it’ll “sort itself out” and what you did which was follow up on the discrepancy. BTW, if you didn’t use email how did you ask where to send the evidence?
