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Apple.com Pre-Ordering

JoshGlzBrk

JoshGlzBrk

macrumors 6502a
Original poster
Aug 27, 2009
760
15
So I know pre-ordering won't be available until Tuesday but I went ahead and did a mock buy and attempted to buy a 3GS from the apple store. They do allow you to keep your unlimited plan on there thank god lol. But I noticed something odd when I look where it shows my current plan it shows my current voice plan as 99.99 when I only have the 69.99 (60.00 with FAN) 700 minute family plan. I'm replacing an existing phone.

Should I be worried at all if it's like that on pre-order day?

2efhq4l.jpg
 
There's no reason to goto AT&T. Apple.com uses the AT&T website to check your eligibility. Your current rate plan shows up when you add a phone and enter your social etc...

Your FAN discount will not be dropped simply by ordering from Apple's website.
 
Loves2spoon said:
There's no reason to goto AT&T. Apple.com uses the AT&T website to check your eligibility. Your current rate plan shows up when you add a phone and enter your social etc...

Your FAN discount will not be dropped simply by ordering from Apple's website.
Click to expand...

Well the thing is I only have the 69.99 voice plan (3 lines) and then my fan discount brings it down to 60.00 but apple.com shows 99.99
 
Loves2spoon said:
There's no reason to goto AT&T. Apple.com uses the AT&T website to check your eligibility. Your current rate plan shows up when you add a phone and enter your social etc...

Your FAN discount will not be dropped simply by ordering from Apple's website.
Click to expand...

Im the authorized user on a small business CRU account. Im going to do and upgrade swap. Will i be able to preorder thru Apple or do i have to deal with ATT?
 
monksealpup said:
People need to stop saying this sh*t. This was the case back in 2008, not now. Those problems have been solved. Stop spreading 2 year old advice.
Click to expand...

Well the people at the ATT stores need to stop saying this also!!! I think its a way to get me to come into an ATT store and pre-order w/that ATT salesperson so they get a commission. But a bunch already told me "If I were you and I had a 28% FAN I definitly would come to the ATT store to pre-order."

This was 4 different ATT retail shops that said something like the above to me. I'm all paranoid. I said, "Why not just order from Apple, I want it delivered on 6/24..." and the ATT sales kid would say, "well then you might mess up your FAN"
 
iMetalG5 said:
Well the people at the ATT stores need to stop saying this also!!! I think its a way to get me to come into an ATT store and pre-order w/that ATT salesperson so they get a commission. But a bunch already told me "If I were you and I had a 28% FAN I definitly would come to the ATT store to pre-order."

This was 4 different ATT retail shops that said something like the above to me. I'm all paranoid. I said, "Why not just order from Apple, I want it delivered on 6/24..." and the ATT sales kid would say, "well then you might mess up your FAN"
Click to expand...

Well if it does mess up you can always have them re apply it anyways.. So I guess it wouldn't really matter.
 
JoshGlzBrk said:
So I know pre-ordering won't be available until Tuesday but I went ahead and did a mock buy and attempted to buy a 3GS from the apple store. They do allow you to keep your unlimited plan on there thank god lol. But I noticed something odd when I look where it shows my current plan it shows my current voice plan as 99.99 when I only have the 69.99 (60.00 with FAN) 700 minute family plan. I'm replacing an existing phone.

Should I be worried at all if it's like that on pre-order day?

2efhq4l.jpg
Click to expand...

my FAN does not show up on a mock buy as well. shows just like yours does. From what I'm reading from others and from one Apple CSR we should have nothing to worry about in regards to the FAN getting dropped. If it does the Apple CSR said ATT Premier CS can put it back on.

I've already gotten mis-info from ATT sales reps...
 
I understand there is no issue for existing customers with FAN discounts who upgrade at the Apple store. However, does anyone know if the same applies to new AT&T customers who want to purchase the iPhone 4 and set up their plan/discount?
 
FAN discounts will not be effected by ordering from Apple.com

Apple does not show your UPS/Coca Cola/etc... FAN discount #. That's only on your mywireless page.

If for any reason your FAN discount get's taken off during the process, call 611 and they can see that your FAN discount was previously on your account and can be re-added.

You can find out the same information by calling 611 and asking CSR or calling an Apple store. I got the same information from both.
 
Also I have another quick question if anyone knows.

The iPhone 4 I'm ordering will replace my current 3GS. But if I want to move one of the other lines on my account to my old iPhone is it easy to do online? Or would I need to go to AT&T?
 
The primary acc holder on our att account is my wife and we have FAN through her employer. I am registered as the authorized user. Can I pick up my pre order from the apple store or shud my wife who is the primary acc holder be there to pick up the iphone?
 
does anyone know what time the apple.com pre-order will go up? Also is there any certain part of the website that we need to go to to sign up for the pre-order?
 
JoshGlzBrk said:
Also I have another quick question if anyone knows.

The iPhone 4 I'm ordering will replace my current 3GS. But if I want to move one of the other lines on my account to my old iPhone is it easy to do online? Or would I need to go to AT&T?
Click to expand...

All you have to do is put the other line's SIM card into the 3GS, then sync with iTunes and set it up. Call 611 to add the data plan to that account and you're done.
 
JoshGlzBrk said:
Also I have another quick question if anyone knows.

The iPhone 4 I'm ordering will replace my current 3GS. But if I want to move one of the other lines on my account to my old iPhone is it easy to do online? Or would I need to go to AT&T?
Click to expand...

gammaknife said:
The primary acc holder on our att account is my wife and we have FAN through her employer. I am registered as the authorized user. Can I pick up my pre order from the apple store or shud my wife who is the primary acc holder be there to pick up the iphone?
Click to expand...

bigred7078 said:
does anyone know what time the apple.com pre-order will go up? Also is there any certain part of the website that we need to go to to sign up for the pre-order?
Click to expand...

We're sorry, your call cannot be completed as dialed. Please check the number and dial again. :p
 
japresl said:
This is my big concern, too! I can't get it re-applied because I no longer work there...hah
Click to expand...

i don't think we will have a problem. i've read and been told if for some reason the FAN is dropped ATT will re-apply it w/o question so...but hey who knows.
 
gammaknife said:
The primary acc holder on our att account is my wife and we have FAN through her employer. I am registered as the authorized user. Can I pick up my pre order from the apple store or shud my wife who is the primary acc holder be there to pick up the iphone?
Click to expand...
I would suggest that you read this link and then call your local Apple store to ask based on what you read on the link.

http://www.wireless.att.com/answer-...e=en_US&_dyncharset=UTF-8&solutionId=KB110035

Dave
 
JoshGlzBrk said:
Well the thing is I only have the 69.99 voice plan (3 lines) and then my fan discount brings it down to 60.00 but apple.com shows 99.99
Click to expand...

Everyone else seems to be skirting the OP's question (like every other thread on this site), but this is interesting to me.

Our family base plan is $80 (1400 mins) with 5 total lines. This shows up as $119.99 on an Apple.com run-through. $80 + 4 (extra) x $9.99 = $119.96 which is pretty close (but still off).
 
Hi,

I am using T-Mobile currently and checked if I can keep the same number. ATT website said that I can. However, when I pre-order, will I be asked about it at Apple Online Store?
 
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