Did they not just do this with the support site a couple of years ago? I'm pretty sure they did.
Whatever. It looks fine.
Whatever. It looks fine.
I've had much better luck in the MR forums...
I'm guessing it starts by putting the phone in a blender...
See? New Apple Support page.
Apple today updated its support site with a brand new look and new ways for users to interact with it. The new site is broken into several different blocks, with most of the attention going to three different ways users can get help.
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The first block is dedicated to a search bar that provides Quick Links, which allow users to get the answers they're looking for while they're searching rather than having to wait for a results page. The second block allows users to find support by choosing the device they need help with and the third block features "Popular Topics," like how to manage an Apple ID or photos.
The next set of blocks let users know they can seek help from other Apple users at the Apple Support Communities, check warranty and repair status and how to contact Apple Support. The final two blocks are dedicated to promoting Apple Workshops in retail stores and list out recall and replacement programs. The site's new design is also compatible with mobile browsers.
In recent months, Apple has worked to make it easier for its customers to seek help from the company about its products. Last month, Apple launched the Apple Support Twitter account, which quickly gained momentum after its genesis and was responding to nearly 100 tweets per hour.
Article Link: Apple Debuts 'Reimagined and Redesigned' Support Site
Kidding, right?I just searched "Macbook Pro" in the support page, and it even auto-completed. I hit enter.
I am returned A WALL OF TEXT, OVER 10,000 RESULTS! WTH AM I SUPPOSED TO DO WITH THAT?
How many hits do you get if you search for "the"?
Try being just a little more specific. Like why are you searching for Macbook Pro?
And please allow users to just use iTunes Card to purchase iTunes Store product.If only they would put this much effort into a redesign of the iTunes store.![]()
Well, what do you call iphone batter?
And yet the sub-pages are still not designed for mobile devices like an iPhone. What a shame for a company touting itself having revolutionised the mobile landscape.The site's new design is also compatible with mobile browsers.
See? New Apple Support page.
"Can't innovate anymore, my ass."
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Kidding, right?
How many hits do you get if you search for "the"?
Try being just a little more specific. Like why are you searching for Macbook Pro?
Interestingly putting in "MacBook Pro" is around 2K hits, putting in the suggested "MacBook Pro support" is 10k hits.
FYI "the" = zero![]()
Perhaps it's a symptom of frustration from people who once enjoyed products that "just work" and product launches that were guenuinely interesting and not full of trivial self-congratulatory claptrap?Give MacRumours what they want. Physically changed products for change sake with no support. I'm sure then they'll say great things about Apple. The cynicism around here is mega tiring guys. None of the ever have a positive thing to say about anything.