Apple Digging into Accounts of iPhone Explosions in Europe

anyway, back to the reliability with apple products,

it seems to me that apple products are less and less reliable through the years compared to competition

is it because of the lack of quality control or their will to get the best quality/profitability ratio meaning lower quality component...

but the fact is apple is also the victim of its suppliers (video card, battery...)

if we sue Apple, then Apple should sue its suppliers to have quality going up and reliable components
 
macchiato2009 said:
i don't have the proper explanation and it has probably nothing to do this frequency

but 110V seems more dangerous than 220V even if you can both die with 110 and 220

i've heard about many casualties about 110V
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Again absolute nonsense. It's about the current that flows through, not the voltage. People can stand thousands of volt without a problem, if the current is low enough.

In addition, this has nothing to do with the iPhone exploding stuff, as the charger that charges the battery converts the voltage and current to the same value in Europe AND in the US. They do not make different iPhone models to cater for voltage differences between the US and elsewhere. They don't even make different chargers anymore, as the current charges can handle both voltages just fine.
 
macchiato2009 said:
i don't have the proper explanation and it has probably nothing to do this frequency

but 110V seems more dangerous than 220V even if you can both die with 110 and 220

i've heard about many casualties about 110V
Click to expand...

In short 220/240V requires less amperage to get the same desired amperage and voltage properties done than it does with 110V. Google, Induction Transformers if you want to know more.
 
Benjamindaines said:
I'm skeptical. How is it that everytime Apple releases something (iPhone or iPod) there's always at least 3 reports of them exploding? It never happens in the US, always in Europe or the odd case Japan.
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Because you americans get to shut up from Apple legal.
 
Remember the movie 'the spy who loved me'? Maybe this is the self destruct security feature for people that don't have mobileme and can't use find my phone?!?
 
ssteve said:
I want more information and until then, I totally agree that this is bogus.

It seems like everyone posting on this thread just automatically assumes that this is Apple's is going to be liable. How do we know that this person was not doing something stupid? This guy could have dropped it and a piece of the screen came up into his eye.

If it is legit, well, then that sucks. Posters....just think things through before you post.....it does not really hurt to think.......
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Why don't you try it then you fool !

Anyone with the slightest knowledge of engineering knows that when you manufacture millions of units there will be some faulty ones... why else would Apple offer a warranty scheme.. or employ people to repair faulty equipment.

Apple (like any company) wants to keep profits as HIGH as possible.. one way to do this is to farm out the manufacturing to sweatshops in China and buy the cheapest components they can get away with. Apple may be a US company - but do you really think the people who make their stuff (who live in Asia) get paid enough to care about QC issues so long as they hit a 99% non-return target on units sold?

Apple will no doubt spend plenty of money keeping this under wraps as much as possible.... sack a few middle-managers at the factory and the public will still buy the iPhone in their droves.
 
So strong European sun heats up already-hot iPhone 3G/3GS and explodes battery, which ricochets off the screen and cracks it and sends a couple bits of glass flying.

I think it sounds plausible enough, but these phones must have been mighty hot! :eek: I think I'd realise to stop using it before it exploded.
 
I don't think it's the heat, when the phone gets too hot dosen't it come up with a message and go into a low-power mode and lock the user out until it cools down?
 
markcres said:
Why don't you try it then you fool !

Anyone with the slightest knowledge of engineering knows that when you manufacture millions of units there will be some faulty ones... why else would Apple offer a warranty scheme.. or employ people to repair faulty equipment.

Apple (like any company) wants to keep profits as HIGH as possible.. one way to do this is to farm out the manufacturing to sweatshops in China and buy the cheapest components they can get away with. Apple may be a US company - but do you really think the people who make their stuff (who live in Asia) get paid enough to care about QC issues so long as they hit a 99% non-return target on units sold?

Apple will no doubt spend plenty of money keeping this under wraps as much as possible.... sack a few middle-managers at the factory and the public will still buy the iPhone in their droves.
Click to expand...

Try a little respect...

It could be both. The french boy could have done something stupid and make his iPhone explode and it could be a faulty iPhone. There is no point in attacking people here for speculating about what the cause could be.

Take it easy.
 
iPhone 62S said:
I don't think it's the heat, when the phone gets too hot dosen't it come up with a message and go into a low-power mode and lock the user out until it cools down?
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Agreed. Absolutely. Personal experience of this August 2009.

We've just come back from holiday in Cancun, Mexico.
I took my iPhone 3G (O2 UK 2008) stuffed full with music and videos.

While I was sunbathing near the pool, the temperature got really hot and it stopped in the middle of a track with the message 'TEMPERATURE' across the screen.

I took the iPhone back indoors to the cool hotel room, and after about 20 minutes the normal screen resumed. I recharged the battery, and it had definately returned to normal and I resumed music and sunbathing as per usual for the remainder of holidays.

Back now in the UK it is still working fine.

:cool:
And boy it WAS hot out there! Despite what I would not describe as extremely high temp of 28-33c it really zapped everyone out there in the hotel in Cancun. - A real surprise!

Maybe a hole in the ozone layer or to do with being near the equator ? I don't know about these things ... :cool: ( ....even our hotel neighbour went for treatment for sunburn at the doctors). :mad:


:D
 
AforAndromeda said:
Agreed. Absolutely. Personal experience of this August 2009.

We've just come back from holiday in Cancun, Mexico.
I took my iPhone 3G (O2 UK 2008) stuffed full with music and videos.

Cutting a long story while I was sunbathing near the pool, the temperature got really hot and it stopped in the middle of a track with the message 'TEMPERATURE' across the screen.

It WAS hot. :cool: (Neighbour went for treatment for sunburn at the doctors).

I took the iPhone back indoors to the cool hotel room, and after about 20 minutes the normal screen resumed. I recharged the battery, and it had definately returned to normal and went back sunbathing as per usual.

I had no further problems.

Back in the UK it is still working fine.

:D
Click to expand...

Are you sure the phone didn't get swine flu? (sorry, couldn't resist) :p
 
iPhone 62S said:
Are you sure the phone didn't get swine flu? (sorry, couldn't resist) :p
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LOL!!


Actually we have had the swine flu about a month before we went. Maybe you are right, and its evolved into H1 iPod1 ;)

For me it was a non event - I've had worse colds.

But for the kids it was worse.

Still. Lots of cuddles and DVD's under the duvet. They were ok.

Funniest thing was a gasman who called, and made motions to come inside. My wife had hardly got the words "Sorry, but you cant come in we've go Swine flu..." and he literally turned and ran down the drive.

:D Best technique I've discovered in years!!
 
Hmm phones that explode... Could you imagine the chaos it would cause if everyones iphones here in the states would start exploding... I know just a case of an over active imagination:eek:
 
*LTD* said:
Bogus.
Click to expand...

I would tend to agree. The picture posted here on MacRumors even looks fake, IMHO.

The only thing giving it any credence whatsoever is that Apple *supposedly* is looking into it. Is that an "official" report, or is it really "supposedly"?
 
There are two possibilities that I can see:
1. The battery was faulty.
2. The kid dropped the phone a number of times causing a crack in the housing which eventually opened up and the lithium polymer ignited.
 
Gotta love the zealots who immediately dismiss the issue as user error without an iota of proof:rolleyes:

Hopefully, we will get some more information after the investigation. Until then we should wait to pass judgment on what exactly happened.
 
There are a lot of things in modern electronics than can explode. The battery can explode from heat, extreme cold, pressure, over-voltage, over-current, manufacturing defects / internal / external shorts, physical deformation / and G-shock. All of those things can lead to catastrophic failure of the battery. And that's far from a closed list. There are also capacitors inside the iPhone that can blow up too. I used to detonate them back in electronics school waaaay back in the day for the lawlz.

There are many previously mentioned possibilities - that are all very plausible. Stressed out frame, defective glass, rough handling, a bad charger. I mean, it's even possible that a coin may have gotten lodged into the connector slot and caused a short.

I've seen many failures in many products - some are user inflicted, some are design flaws, and others are manufacturing flaws. I'd hesitate to point any fingers (at anyone) unless this thing actually got torn down and had a root cause analysis performed.
 
macchiato2009 said:
anyway, back to the reliability with apple products,

it seems to me that apple products are less and less reliable through the years compared to competition
Click to expand...

actually they haven't. they are no more or less reliable than PCs

the issue isn't reliability it is that Apple users are much, much more vocal. they expect perfection and when anything happens, even just at a rate of once in a million, they scream to no end like Apple's stuff all fails, the company is crap, etc
 
xeex said:
it reminds me, when my mag safe caught fire, i got calls every hour from apple legal team when i asked them to replace it.
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Wow,I had 3 melt on me,but no actual flames,it just stopped working and was visibly deformed. I called apple and got a new power supply the next day each time,the last 2 were out of warranty too,no calls from apple legal though.
 
peterdevries said:
Have these things actually happened to any of your Apple products, or are you using "we" as in "us" worldwide Apple customers? These things happen to products from all manufacturers. The fact that we are all talking about these things en watching Apple news items like a hawk just makes it appear that this happens more frequently to Apple products.

Again, if you want an Apple product like an Iphone to be failproof, than you can expect it to cost around the same price as a Vertu.
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Lets not talk about Apple prices because we all know they are over priced. and as for your question, i have an ipod touch with an absolutely ***** battery since the update. and working in an all Apple Mac school I have seen my fair share of pupils mag(un)safe charger burnouts, dead macbook batteries, brown macbooks. Im sorry but its just not right. and yes dell do have their own issues. My dell laptop was awful at one point but it was still under its 3 year warranty (which i didn't have to pay extra for) and they sent out an engineer to fix it. He replaced four parts at no cost and left the laptop in perfect working condition. I think my heart would stop if Apple sent out an engineer. We have a bad enough time with their customer service as it is
 
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