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Apple Digging into Accounts of iPhone Explosions in Europe

swagi said:
<rant>

If all you fanboys would please acknowledge that the European courts will never judge in favor of the customer and rule high penalties. That guy had an issue with his phone, no more no less.

This is nothing like the typical American compensation lawsuits, that we Europeans love to make fun of.
</rant>

Even if that guy had a severe eye injury leading to blindness on one eye, his compensation would be clearly below €250,000. So this is clearly no 'nonsense lawsuit to make money'-thing. It would be more like that, if it had happened in Texas. :D
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Well actually, no-win no-fee lawyers have been getting very common in the UK (so probably the rest of Europe too since the business is clearly profitable) in the past few years, and there are many adverts encouraging people to sue companies for causing injury.
 
This is what AT&T does when you don't pay your bill? :eek:

123054-exploded-iphone.jpg
 
Amusing how the fanboys always try to blame the customer. "He must've sat on it. He must've dropped it. He must've put it in the sun..." Because batteries don't explode for nothing, right?

It's never the manufacturer. No, siree... Dell, Lenovo, Nokia and other companies recalled thousands of their batteries just for the heck of it. :rolleyes:

Well, fanboys, don't cry if your device blows up in for face. Don't cry if your fellow fanboy will call you a liar, saying it's probably your own fault.
 
iKaBoom!!!

I do not know how common these incidents are or if there are any contributing factors - it is good that this is being investigated and I hope that if there is a general problem then the right and moral thing is done about it.

While it is important to keep a cool and level head about these things, incidents where devices "explode" in any manner could potentially be quite dangerous, not just to the individual nearest the device but to those around them - for example if they are seated in a car next to the driver.

However, hopefully these really are just isolated incidents. Does anyone know how this compares to the safety record of other similar devices? I get the impression that because it is Apple and because it is MacRumors.com, these cases are getting a lot of coverage.

Anyone read anything recently? What is the data concerning other devices?
 
Couldn't resist

Droid13 said:
I do not know how common these incidents are or if there are any contributing factors - it is good that this is being investigated and I hope that if there is a general problem then the right and moral thing is done about it.

While it is important to keep a cool and level head about these things, incidents where devices "explode" in any manner could potentially be quite dangerous, not just to the individual nearest the device but to those around them - for example if they are seated in a car next to the driver.

However, hopefully these really are just isolated incidents. Does anyone know how this compares to the safety record of other similar devices? I get the impression that because it is Apple and because it is MacRumors.com, these cases are getting a lot of coverage.

Anyone read anything recently? What is the data concerning other devices?
Click to expand...

Remember that scene?

Narrator: A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.
Woman on plane: Are there a lot of these kinds of accidents?
Narrator: You wouldn't believe.
Woman on plane: Which car company do you work for?
Narrator: A major one.
 
Erwin-Br said:
Amusing how the fanboys always try to blame the customer. "He must've sat on it. He must've dropped it. He must've put it in the sun..." Because batteries don't explode for nothing, right?

It's never the manufacturer. No, siree... Dell, Lenovo, Nokia and other companies recalled thousands of their batteries just for the heck of it. :rolleyes:

Well, fanboys, don't cry if your device blows up in for face. Don't cry if your fellow fanboy will call you a liar, saying it's probably your own fault.
Click to expand...

Its not a battery bloating issue, the LCD display is flawless. It's the glass portion of the Tilt Module that's tore up. How are you gonna inflict that type of damage to the phone without external force?

Throw that rapid temperature change *expletive* out of the window, because its not gonna happen.

If an iPhone blows up in my face, hell yeah i'm gonna file a lawsuit, but only IF the damage can be justified . The last thing I want to look like is this foolish European kid all up in the news who claims the glass on his spontaneously shattered, not due to a battery issue, causing his phone to look like it rolled around in *expletive* as well.

Oh yeah, theres no need to cry. AppleCare Tier 2 agents are there for you.
 
swagi said:
Remember that scene?

Narrator: A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.
Woman on plane: Are there a lot of these kinds of accidents?
Narrator: You wouldn't believe.
Woman on plane: Which car company do you work for?
Narrator: A major one.
Click to expand...

Fight Club! That was a good movie...
 
I smell bullcrap. My guess would be that some French kid broke his brand new iPhone and made up the story to get another one. I've never in my life seen anything remotely close to a glass screen breaking on it's own like that. You'd think it would be due to radical swelling of the battery, but the screen is intact and not cracked. This is BS.
 
fortetfn said:
Maybe because the voltage in Europe is higher, it somehow damaged the battery cells during the charge in his iPhone.
Click to expand...

Ridiculous. All chargers output DC (direct constant) and the source voltage difference - 110 or 230 volts - has absolutely zero relevance.

(And for what it's worth, the EU 230V is safer than US 110V but not because of voltage but EU power is 60Hz and US power is 50Hz. US power is closer to human heartbeat so US electrical shock can lead to heart failure more often than EU shock. Both are dangerous, though.)
 
swagi said:
Remember that scene?

Narrator: A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one.
Woman on plane: Are there a lot of these kinds of accidents?
Narrator: You wouldn't believe.
Woman on plane: Which car company do you work for?
Narrator: A major one.
Click to expand...

Which is why punitive damages are awesome. That equation doesn't work anymore.
 
fortetfn said:
Maybe because the voltage in Europe is higher, it somehow damaged the battery cells during the charge in his iPhone.

I heard a little sorta like hissing sound while I was on the phone. It sounded like a hard drive on my laptop. Hope it's not the same as his.
Click to expand...

right, because there's no way Apple would have remembered this.
:rolleyes:
 
Nasty. I hope this gets figured out soon.

Do other cellphones do this too, I wonder. Perhaps the iPhone is just too powerful for that small frame, and the Awesome Core of Energy has to release its excess somehow...
 
PowerBookRelic said:
I would want reparations much better than that! You would be getting a new iPhone anyways through warranty. I would want fully loaded MP with duel 30" ACDs and a MBA for on the move. But, they will probably not do anything and just say that these were isolated and due to misuse, yada yada yada... Luckily my 3GS hasn't been hissing.
Click to expand...

Hmmmm ... I just pimped out an 8-core MP with a pair of 30" ACDs and 24" ACD along with a decked out MBA and pretend-spent nearly $21.5k! :eek:

Depending on the lawsuit that will surely follow, Apple would be lucky to settle paying for the items in my pretend cart. :D
 
MacCheetah3 said:
Hi
$Was the iPhone left in direct sunlight for awhile, was it hot, ... ? I'm not necessarily saying misuse but there must be some underlying logical reason that likely was a little more obvious than hissing. Unless it was fairly loud hissing, in which case, I'd put down my iPhone mighty quick or face it away from me at the minimum.
Click to expand...
There are many, many other cell phones out there, right?
I`ve never heard of any of them explode, even after being exposed to direct sunlight. If iPhones are "that" problematic, I guess this is a real issue!
I own 2 iphones, one of the first gen and a 3G. Never had a pb. But this issue worries me a bit.... :(

Apple products, given the price, should be perfect!!!!!!
 
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