DEMinSoCAL
macrumors 603
Don't forget the continually bug-ridden High Sierra macOS. My clients have so many issues since installing High Sierra we are considering wiping and going back to Sierra.
Apple Drops Over Twenty Spots in Latest Company Reputation Survey
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Don't forget the continually bug-ridden High Sierra macOS. My clients have so many issues since installing High Sierra we are considering wiping and going back to Sierra.
Macwatcher123
macrumors newbie
Isn't it of any interest that Harris was purchased by a new owner in early 2017 after being acquired again a couple of years before that? Given the huge fall in the actual tech brands and the relative rise of an online shopping mall, is there also a story in that? I'm not saying there is -- but it is most definitely an appropriate question to ask, as is "Has there been any change in how the survey is conducted?"
All the best
All the best
scrapesleon
macrumors 68000
Disappointed but not surprised
Chupa Chupa
macrumors G5
This is temporary. Once Apple finishes it's acquisition of old school magazines and wrapping up production of TV shows that will interest, well, no one other than people with crushes on Tim Cook, Apple will be all hunky dory at #1 again.
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But Tim Cook is the one that is making such a mess of Apple's product line up -- and can't even see it's a mess. And in the project jumble, the flagship products are not even the insanely great things they were a decade ago. Geeze Louize, the so-call top-of-the-line professional MacBook Pro features a two-bit playskool-esque keyboard, a worthless Touch Bar except for slick ad photos, and port "versatility" that requires dongles to get anything done.
Love it, hate it, this is Tim Cook's Apple. If you hate what you see then Tim can't fix it because he created it.
[doublepost=1520951021][/doublepost]
But Tim Cook is the one that is making such a mess of Apple's product line up -- and can't even see it's a mess. And in the project jumble, the flagship products are not even the insanely great things they were a decade ago. Geeze Louize, the so-call top-of-the-line professional MacBook Pro features a two-bit playskool-esque keyboard, a worthless Touch Bar except for slick ad photos, and port "versatility" that requires dongles to get anything done.
Love it, hate it, this is Tim Cook's Apple. If you hate what you see then Tim can't fix it because he created it.
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newyorksole
macrumors 603
Apple still makes awesome products and software. Of course things aren’t perfect, but they’re a much different company now than they were before.
Steve was obsessed with thinness, released the iPhone 3G with literally like 4 new features and the 3GS with like 3 new features, had antennagate etc.
Times are different now. I know a lot of people with the iPhone X who love it, including myself.
The few mishaps Apple has had should not mean everyone should just turn their back on them and say what a horrible company they are.
bopajuice
Suspended
Noticed one on the road for the first time yesterday. I like the look of the S better. The 3 has a slight cab forward look to it and the windows and cabin appear to stand taller than the S. May give better visibility, but the lines do not flow as well as the S. Still the Three is a beautiful car. From a distance hard to tell apart.
question fear
macrumors 68020
This is a super weird list, because I can't imagine a situation where I'd be asked to compare Wegmans and Apple in a head to head. Wegmans is the greatest grocery store ever, but aside from being a place where I fork over money for goods, there's not much overlap with Apple.
masotime
macrumors 68030
What amazes me is that so many people are upvoting that post. It's like people are just upvoting whatever is the most anti-Apple sentiment they see first in the thread, no matter how incoherent.
Delgibbons
macrumors 6502a
Having to pay extra for a fast charger is an absolute joke. Every android provider, even for the lower end models, provide fast chargers in the box
AmazingRobie
macrumors 6502
But Tim Crook™ it the most successful CEO of all time and-and-and Apple is recording record quarterly numbers. You're speaking heresy! Everyone... He's a witch, BURN HIM!
Just kid-dink, Cook is not the only one who needs to go, they need to get an entire new lineup. There's too many fat, lazy, uncreative, overpaid to under-deliver clowns at Apple now just collecting a paycheck. And the new people they've been hiring have just been as useless, but Rhianna is a top streaming female artist, so maybe that's just the world we're living in now...
Kabeyun
macrumors 68040
My 2¢ is that these lists are silly. No idea what it means to have a top spot or an 18 spot. Probably statistically and functionally meaningless to move even several spots because we also have no clue how tightly clustered the data is, i.e. how steep the curve is. It’s just a stupid, consumer-facing pseudo-ranking designed more than anything else to 1. increase profile of the company that produces it, and 2. feed panicky chatter in forums like this.
DEMinSoCAL
macrumors 603
Or...it's like people are upvoting because they agree with it! Reading the MANY posts here describing people's dissatisfaction with Apple, it certainly doesn't seem incoherent.
Mydel
macrumors 6502a
Maybe he is not CEO but he has many points just on target. And Im sorry I use Apple products over 20 years and I was never as confused with they line up as I am now. I skipped on iphoneX (first time ever) and I did not buy new MBP. That comes from a person with disposable income and love of Apple. Killing Aperture pissed me a bit but removing Magsafe was a last drop. Im sure there is tons of people like me around.
masotime
macrumors 68030
Yup, a newbie signs up with a single post and is the first to respond and everyone upvotes it. If that isn't suspicious I don't know what is....
Whether this is a good list or not, it does confirm the feelings of a lot of experienced Apple users. So I'm glad to see this list published and I hope it gets huge media play. Something needs to knock Cook off his phony pedestal and get the attention of the BOD.
Someone remarked about Apple shareholders, I believe Apple is as shifty with their financial reporting as they are with bug fixes and product strategy. Investors are as easily fooled as (or are) Apple's biggest fans.
Now, I own Apple stock. But I am ready to drop it without a second thought when Apple's stock stops making new highs. I think a lot of people are in the same mindset. So I think you see it drop like a rock when it starts, so look out if you are an Apple investor.
The old "we'll stick with you forever" mindset (loyalty) is gone. A company has to be loyal and honest with their customers if they want that loyalty back.
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Except to clean up that mess took a change in leadership, so how can you think it is not needed now. When Apple is run by someone that does not have a cohesive product strategy, other than sell more iPhones, Apple suffers.
Someone remarked about Apple shareholders, I believe Apple is as shifty with their financial reporting as they are with bug fixes and product strategy. Investors are as easily fooled as (or are) Apple's biggest fans.
Now, I own Apple stock. But I am ready to drop it without a second thought when Apple's stock stops making new highs. I think a lot of people are in the same mindset. So I think you see it drop like a rock when it starts, so look out if you are an Apple investor.
The old "we'll stick with you forever" mindset (loyalty) is gone. A company has to be loyal and honest with their customers if they want that loyalty back.
[doublepost=1520954193][/doublepost]
Except to clean up that mess took a change in leadership, so how can you think it is not needed now. When Apple is run by someone that does not have a cohesive product strategy, other than sell more iPhones, Apple suffers.
palmerc
macrumors 6502
We can be thankful you don't run Apple. Let's just take one...
Little hiccup in this plan called the FDA. You cannot release this product. I know, I know, it sucks, but seriously you cannot ship a device that recognises strokes or heart attacks as a consumer device and furthermore the research necessary to release this device hasn't been done. There is tons of promise in this field (my PhD research is in Medical Technology), but it is still very early days in terms of releasing this kind of product.
6 – iWatch
Utilize the board of directors you built on this device to help recognize heart attack and stroke symptoms before they happen. Having the watch excel in the medical and health field will reap dividends for years to come… making it a must-have product.
Utilize the board of directors you built on this device to help recognize heart attack and stroke symptoms before they happen. Having the watch excel in the medical and health field will reap dividends for years to come… making it a must-have product.
Little hiccup in this plan called the FDA. You cannot release this product. I know, I know, it sucks, but seriously you cannot ship a device that recognises strokes or heart attacks as a consumer device and furthermore the research necessary to release this device hasn't been done. There is tons of promise in this field (my PhD research is in Medical Technology), but it is still very early days in terms of releasing this kind of product.
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Internet Enzyme
macrumors 65816
BRING BACK APERTURE PLEASE. I dislike Lightroom and all the alternatives suck.
robertcoogan
macrumors 6502a
[And these are some of mine.Mostly on target, but my 2 cents:
1 – MacPro
5 YEARS since last update.. unacceptable. [True! But much of this has to do with a lack up upgradability. Turning many Apple products into static glue-bombs is bad for (future) business.]
2 – Displays
[Third-party displays are better. Apple could jettison this entirely and just work with other companies to market their (much better) tech.]
3 – Mac Mini
I still think this product is used and should still be made, just update it. [YES. Think about how many millenials would buy this. It's cheaper and can make use of existing hardware for consumers when they don't want to (or can't afford to) buy new monitors, keyboards, mice, etc.]
4 – iMac
Make NEW iMacs every year. Announce AND release it in Q3 for the Holiday season, and make sure you manufacture enough to meet the demand. [NO. Every three years is plenty. Give me the ability to upgrade RAM and SSD/HD and I'm good. Too expensive otherwise.]
5 – iPhone
Increase battery life. [Yes...but who said they weren't already onto this??? Better to make a removable battery.]
More innovation. [How is Apple not doing this already? They are already one of the most innovative companies out there. Why else is everyone else copying them?]
And if you are going to do a whole keynote and release a new model, make sure it has more than “look how thin it is.” [HAHAHAHAHAHAHAHAHA....TRUE!!!!]
7 – AppleTV
The i/o again is lacking for systems that run like Control4 that needs better options for i/o.
Get the deals done with the networks to help consumers rid the stranglehold on cable companies that over-charge for a million channels. [Irrelevant. Stop trying to be Google/Amazon/Netflix. Dump the AppleTV. My MBP can do everything it can, and better. So can a Mac mini.Plus many TVs sold nowadays can connect directly with Roku, etc., so why do I need an AppleTV again...?]
8 – MacBook Pro
Bring back i/o!!!!
If you want to be respected as a PRO machine, allow their PROS to USE it without 1,000 cables coming out of it. Pro users do not want to deal with dongles. [And PLEASE redesign USB Type C. It isn't the dongle hell that is so much of a problem as the fact that the hardware (plug/port) that is in dire need of a sturdier redesign. My high-end (expensive!) USB port STILL sits in the MBP port like wet oatmeal. PLEASE.]
9 – MacBook / MacBook Air
just give them a refresh more often than 3 years
I really don’t understand the difficulty to update these yearly, without the need for a re-design…[ This wouldn't be such an issue if they (1) Were cheaper, and (2) Were upgradable. But even I will admit that millennials will make do or do without. Like I did. And do.]
11- Acquisitions
Make sure what you are looking to acquire is not something Apple can achieve on its own with the talent within. (See Beats). [Uh....Apple bought Beats because it didn't have the talent within....remember?]
And whoever is negotiating these deals needs to grow a pair and learn how to get better deals and not waste so much money on some of these companies. When I see what Apple pays for these acquisitions, I shake my head. Paying $3B for beats was a terrible decision. [Yes, true. Apple could have just gotten talent elsewhere. And while it was a gamble, it was one that still has paid off (for now, anyway).]
12 – Diversify Manufacturing
Utilize China, Mexico, and India to meet the demand for products so the consumer can purchase the products you are advertising. [Yeah. As soon as someone figures that one out in The Age of Trump, they'll have earned themselves a medal.]
13 – Advertising
More money needs to be spent on Advertising and aggressive advertising. Apple has gotten a little weak on ads. Marketing is everything. [True. They are awfully Samsung-like in their approach today (or bordering it). But the marketing has to meet the perception that people have of a company. And right now Apple is more like the face on the 1984 screen. Perceptually.]
14 – iTunes
Fix iTunes. It’s such a pain and over-bloated. iTunes 2010 runs better than iTunes 2017… that is messed up. [YES. YES. YES. YES. YES. Absolute garbage software.]
15 – Software
Fix Mail. Fix spotlight. Bring back Aperture.
Allocate staff to interact with users of your software and aggressively update them based on the users input. It’s not that difficult.. the users will give you the answers to the quiz. Listen to them and your software will shine. [Mail's only issue is isn't anything more that what it is. But that points to a MUCH larger problem at Apple - the fact that they completely (and have for a very, very, very long time) ignored enterprise opportunites. My secret wish: Turn Mail into what MS Entourage used to be.]
16 – iCloud
This is kind of embarrassing. Other companies offer better services for less money. [I get 1 TB for 99 cents a month. Seems like a pretty good deal to me. Who actually needs more cloud storage than that?]
17 – Retail
Allocate more employees to help people at the help desk. Every store I go in has 10-20 sales people, mostly talking to one another, meanwhile 2-3 tech people are backlogged with pissed off customers. This is mis-managed and can be better handled. [True. But good talent is hard to find.]
19 – Apple Pay
WHY is this not being advertised like crazy? [Probably because it is cumbersome and slow, and therefore not widely accepted.]
20 – HomeKit
See how users use products like Control4 and start building the ecosystem for that. I feel this, along with CarPlay, can be a game-changer if done right. [Okay...my 2 cents more: I don't want to talk to my house or my car. Someone else on MacRumors forums said it best, when they saw that you could now control your shower with your iPhone: Humanity has reached a new low.]
21 – iPad
iPad should be updated every year and announced and released Q3 for holiday quarter sales. [I don't want to buy a new iPad every year. Not many people do.]
22 – R&D
Make sure the products are tested enough so you don’t have issues after the release (see maps, EarPods, MacBook Pro 2016 battery, etc.. ) [Much of this has to do with design trumping engineering at Apple. It is a shame, but illustrates why Apple has become the company it is today.]
Those are some of my ideas.
Richard Hofherr
]
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Chupa Chupa
macrumors G5
Do they though? It's been awhile since Apple announced a product that I felt compelled to buy on Day One, and I used to be first in the virtual line for everything -- sometimes the actual line when online wasn't available. The MBP isn't really "pro" anymore. High Sierra and iOS 11 are the buggiest of their respective OSes in quite some time. Don't even get me started on iCloud services (arguably Apple has always sucked with cloud services, but it's never improved just the same). Siri is a mess even though it was first to market as a built-in feature in a device. HomeKit is under supported compared to Alexa - true some of this is due to security, but much is because Apple does really encourage developers in this category. AppleWatch is seemingly doing well but then again look at the competition - they are trying less than Apple. HomePod was released with an incomplete feature set, and again, a weak sauce Siri. AppleTV is massively overpriced for what it does compared to the competition. iPhones are rigged so consumers have to either buy too little or too much storage.
Apple is lucky to have great legacy products and Tim Cook has milked them well. The iPhone is it's bread and butter. The new products under Cook's tutelage are still all bundled into an amorphous "accessory" category so no one can really tell how successful any of them really are. Yes, I know plenty of Cook Kool-Aid drinker here to pipe up and parrot all of Apple's B.S. explanations. Ho hum.
Apple products are still mostly better than the rest but that's only because the competition has various business models that excel making true junk. But today's Apple does look more like the rudderless Apple of the mid-1990s than the exciting times of the early 80s, 00s and early '10s. I mean what does it say when Apple's truest innovative product in the past 5 years is a pair of wireless earbuds?
turbineseaplane
Contributor
We have fanboy 101 on display in here.
"Weird list"
"Random companies"
"doesn't mean anything"
If this same list had shown a huge jump in satisfaction with Apple, the tenor in here would be the complete opposite from the Apple defenders and serve as "proof" of how the almighty can do no wrong.
"Weird list"
"Random companies"
"doesn't mean anything"
If this same list had shown a huge jump in satisfaction with Apple, the tenor in here would be the complete opposite from the Apple defenders and serve as "proof" of how the almighty can do no wrong.
RogerWilco
macrumors 6502a
It doesn't make too much sense for us locals either.
