Apple Exchanges My 560X MacBook Pro for a Vega-20 MacBook Pro After 29 Days

[rsths12]

jkyuiop;lkjhgvbnm,.njohuinkl'nunjk;buibkjn nkn;jn;


I can't give specific examples, but it was very common for them to have pretty consistent major upgrades on 8 month cycles like clockwork with small speed bumps every 4, whenever Intel had speed bump processors ready for market. There may have been other incremental speed bumps at those times too like slightly faster RAM or whatnot. Minor, but nonetheless you would hold off buying if you knew a minor bump was around the corner. This 1 year or even 1.5 year between udpates crap that Apple has done the last few years isn't the norm, but Intel has dropped the ball so many times. That said, I don't think that absolves Apple from making other updates to the machines - we went what, like 1.5 years for a MBP upgrade a year or two back? There's no reason Apple couldn't have made other small updates in that time frame (screen improvements, etc) instead of chaining themselves solely to Intel.

I mean the bottom line is Apple is pushing the envelope with MBPs that now cost anywhere from $4k to $7k, which is more like $8k out the door with tax and AppleCare+ (AC+ and discontinuation of AC is another money grab). But we all know that something better is coming, and in this case Apple did actually pre-announce which virtually never happened in the past. If you bought a 2018 model right after they were released and you were 100% happy with it then, there's no reason not to be 100% happy with it now. Look at it this way, next time you upgrade it will be that much more substantial of an upgrade and that much more worth the money.

It is not just a small spec bump though it seems. Dave 2D was seeing 10 minute faster render times in Premiere (over a 23 minute file). That is a significant change and that is what is irritating about it. They improved the whole computer because it appears the Vega is not only a better GPU, but it is cooler, allowing more thermal headroom for the processor.

Based on the threads here and elsewhere, many people are irritated. And Apple has chosen to just tell us tough luck. It is what it is.

 

[SDColorado]

Apple told me told me no way after 10 days

How can they tell you no after 10 days? The return exchange period is 14. You can return it for any reason during that time. Tell them you don’t like the shade of space gray for all that it matters

 

[IngerMan]

jkyuiop;lkjhgvbnm,.njohuinkl'nunjk;buibkjn nkn;jn;


I can't give specific examples, but it was very common for them to have pretty consistent major upgrades on 8 month cycles like clockwork with small speed bumps every 4, whenever Intel had speed bump processors ready for market. There may have been other incremental speed bumps at those times too like slightly faster RAM or whatnot. Minor, but nonetheless you would hold off buying if you knew a minor bump was around the corner. This 1 year or even 1.5 year between udpates crap that Apple has done the last few years isn't the norm, but Intel has dropped the ball so many times. That said, I don't think that absolves Apple from making other updates to the machines - we went what, like 1.5 years for a MBP upgrade a year or two back? There's no reason Apple couldn't have made other small updates in that time frame (screen improvements, etc) instead of chaining themselves solely to Intel.

I mean the bottom line is Apple is pushing the envelope with MBPs that now cost anywhere from $4k to $7k, which is more like $8k out the door with tax and AppleCare+ (AC+ and discontinuation of AC is another money grab). But we all know that something better is coming, and in this case Apple did actually pre-announce which virtually never happened in the past. If you bought a 2018 model right after they were released and you were 100% happy with it then, there's no reason not to be 100% happy with it now. Look at it this way, next time you upgrade it will be that much more substantial of an upgrade and that much more worth the money.

Here is a couple screen shots from the Mactracker app. Showing just the MBP.

 

[rdubmu]

Currently all apple products can be returned if bought after November 14th to something like the first week of January due to the Holiday.

 

[puma1552]

It is not just a small spec bump though it seems. Dave 2D was seeing 10 minute faster render times in Premiere (over a 23 minute file). That is a significant change and that is what is irritating about it. They improved the whole computer because it appears the Vega is not only a better GPU, but it is cooler, allowing more thermal headroom for the processor.

Based on the threads here and elsewhere, many people are irritated. And Apple has chosen to just tell us tough luck. It is what it is.

True, while this probably classifies as more than a speed bump, I still don't think anyone has the right to be angry. We should be happy that Apple finally put in a GPU that isn't crap, and is finally putting some effort into updating the MBP more than once a year again - it's about time.

I mean if this option didn't show up, you'd all be happy as a clam with the machines you bought. Just enjoy, or sell it to buy the new one and quit complaining if this is really an absolute must have that you had no idea was even going to exist three months ago and was seemingly not a must have.

 

[rdubmu]

Complaining that they won’t take a computer back that is over 90 days when there is nothing wrong with the Mac is absurd.

I once had buyers remorse, I bought a surface pro 3 and the following year the surface pro 4 came out.... lol.

 

[rsths12]

True, while this probably classifies as more than a speed bump, I still don't think anyone has the right to be angry. We should be happy that Apple finally put in a GPU that isn't crap, and is finally putting some effort into updating the MBP more than once a year again - it's about time.

I mean if this option didn't show up, you'd all be happy as a clam with the machines you bought. Just enjoy, or sell it to buy the new one and quit complaining if this is really an absolute must have that you had no idea was even going to exist three months ago and was seemingly not a must have.

We will just have to disagree. I think those of us who purchased have every right to be irritated with such a quick change in a $4K investment. The post above with the model history shows a clear yearly release schedule. As I said before, I don't think this would have gone over well if it was done for iPhones. High end MacBook Pros are a small percentage of their sales, and thus Apple can ride it out. I'll just be sure to vote with my wallet in the future.

Anyways, I leave my opinion there. No sense in beating a dead horse about it.

 

[namethisfile]

I had this happened to me once when I bought my mid-2010 Macbook Pro 15" with the GT330m dGPU and dual-core i7. A couple months later, Apple released the 2011 15" MBP with quad-core i7 CPU and obviously, the GPU was also beefier. I just swallowed and gulped and took it like a man.

PS--So, basically, same price + 2 more cores + faster GPU is what changed.

 

[PROFESS0R]

Regardless of the normative aspects associated with the appropriateness of wanting Apple to swap out a relatively new computer for an updated model, I suspect almost everyone can agree that if the older computer CAN be swapped out, it should be. This benefits the end purchaser and lets face it, the cost to Apple is in the noise given their current profit margins. If nothing else, the swap creates goodwill among the purchasers, many of which may be long time Apple supporters.

Now for a an update on my specific circumstances. I just received news that my new computer has shipped and should be here by Friday. I am excited about receiving it, but not so excited about copying the data over from the old computer to the replacement computer. My plan is to use a carbon copy cloner clone and then point the migration assistant to the cloned drive... OR... simply use carbon copy cloner to copy the old cloned drive to the new drive. Regardless of which method I choose, migration assistant rarely works for me but carbon copy cloner always has, so I will lead off using it.

Joe

 

[Howard2k]

Regardless of the normative aspects associated with the appropriateness of wanting Apple to swap out a relatively new computer for an updated model, I suspect almost everyone can agree that if the older computer CAN be swapped out, it should be. This benefits the end purchaser and lets face it, the cost to Apple is in the noise given their current profit margins. If nothing else, the swap creates goodwill among the purchasers, many of which may be long time Apple supporters.

Now for a an update on my specific circumstances. I just received news that my new computer has shipped and should be here by Friday. I am excited about receiving it, but not so excited about copying the data over from the old computer to the replacement computer. My plan is to use a carbon copy cloner clone and then point the migration assistant to the cloned drive... OR... simply use carbon copy cloner to copy the old cloned drive to the new drive. Regardless of which method I choose, migration assistant rarely works for me but carbon copy cloner always has, so I will lead off using it.

Joe

I’m going to call Apple and ask them to swap my dual core 2015 for a 2018 quad core. It’s only fair since they released a new model.

 

[SDColorado]

I’m going to call Apple and ask them to swap my dual core 2015 for a 2018 quad core. It’s only fair since they released a new model.

They need to start leasing computers. Nobody really wants to own one anyway as quickly as tech changes and values decline. Lease them and get a new one every year or two.

 

[Howard2k]

They need to start leasing computers. Nobody really wants to own one anyway as quickly as tech changes and values decline. Lease them and get a new one every year or two.

I’m actually surprised they don’t. I’m sure they will soon.

 

[SDColorado]

I’m actually surprised they don’t. I’m sure they will soon.

I really am too. It could be argued as to whether or not it makes any sense or not to buy a car for many people. Buying and owning a laptop really doesn't make much sense for most. Businesses often have leases for computer equipment, but I haven't seen it offered for individual purchases.

 

[PROFESS0R]

Are you crazy? Have you not been reading about all the bugs in the 2018 MacBook Pros?

I’m going to call Apple and ask them to swap my dual core 2015 for a 2018 quad core. It’s only fair since they released a new model.

 

[UBS28]

Hahhahaha.

I have been buying macbook pro’s over 8 years and never did Apple update their Macbook Pro immediately a few months after launch. Please stop making stuff up.

All the Apple employees were all 100% agreeing with me how silly Apple is with an other update. It is just that their managers were blocking it.

 

[Howard2k]

Are you crazy? Have you not been reading about all the bugs in the 2018 MacBook Pros?

That IS a good point.

 

[namethisfile]

They need to start leasing computers. Nobody really wants to own one anyway as quickly as tech changes and values decline. Lease them and get a new one every year or two.

No, it could create a computer bubble like the one that burst in 2008.

 

[Qaulity]

I’m going to call Apple and ask them to swap my dual core 2015 for a 2018 quad core. It’s only fair since they released a new model.

I think the issue is most people feel like Apple shipped out the 2018 MBP with the 560X because of whatever delays were happening on AMD's side. It's fairly equivalent to shipping the 15" with a quad core CPU then in November switching it a hexacore. I think there would be more uproar over that than this GPUs situation but from the benchmarks I've seen the bump in computing power is about the same going from the 4C to the 6C as is from the 560X to the V20. Where things differ is we can always pick up an eGPU to compensate for the difference, can't really buy an eCPU currently. So yeah, I think it's the intent that has most people pissed off, not the update.

 

[rdubmu]

Man, apple better swap out my computer next year because they made a better one. Heck if they make a better one on 91 days they better swap it out. I am entitled! /sarcasm

 

[PROFESS0R]

Working on a swap for a member here whose computer was delivered in July... I should have the final decision in 24-48 hours. Hopefully the member will post something in this thread once they get the reply from Apple. I can tell you this for sure; placing an order for the replacement computer, and having the web order number handy so that the Apple rep you speak to can see your order increases the probability that Apple will do the swap for you; the Apple rep I spoke with today told me this.

Joe

 

[puma1552]

Working on a swap for a member here whose computer was delivered in July... I should have the final decision in 24-48 hours. Hopefully the member will post something in this thread once they get the reply from Apple. I can tell you this for sure; placing an order for the replacement computer, and having the web order number handy so that the Apple rep you speak to can see your order increases the probability that Apple will do the swap for you; the Apple rep I spoke with today told me this.

Joe

At what point are we now just abusing/trying to take advantage of the situation? July??? Come on now, this is ridiculous.

 

[inmnbob]

I got mine replaced but it was 40 days. Store manager was great.

 

[PROFESS0R]

Think of it as a datapoint for all of the forum members who, like me, would prefer the Vega GPU.

At what point are we now just abusing/trying to take advantage of the situation? July??? Come on now, this is ridiculous.

 

[richinaus]

I can't give specific examples, but it was very common for them to have pretty consistent major upgrades on 8 month cycles like clockwork with small speed bumps every 4, whenever Intel had speed bump processors ready for market. There may have been other incremental speed bumps at those times too like slightly faster RAM or whatnot. Minor, but nonetheless you would hold off buying if you knew a minor bump was around the corner. This 1 year or even 1.5 year between udpates crap that Apple has done the last few years isn't the norm, but Intel has dropped the ball so many times. That said, I don't think that absolves Apple from making other updates to the machines - we went what, like 1.5 years for a MBP upgrade a year or two back? There's no reason Apple couldn't have made other small updates in that time frame (screen improvements, etc) instead of chaining themselves solely to Intel.

I mean the bottom line is Apple is pushing the envelope with MBPs that now cost anywhere from $4k to $7k, which is more like $8k out the door with tax and AppleCare+ (AC+ and discontinuation of AC is another money grab). But we all know that something better is coming, and in this case Apple did actually pre-announce which virtually never happened in the past. If you bought a 2018 model right after they were released and you were 100% happy with it then, there's no reason not to be 100% happy with it now. Look at it this way, next time you upgrade it will be that much more substantial of an upgrade and that much more worth the money.

Yep, if people weren't happy with the specs when it launched they shouldn't have bought. Pretty simple. There are loads of other options around, if GPU was a priority [which is why I never bought a 2018 MBP, but am now considering it].
[doublepost=1543468984][/doublepost]

They need to start leasing computers. Nobody really wants to own one anyway as quickly as tech changes and values decline. Lease them and get a new one every year or two.

or you can do what I do and just buy and sell every year - works out better than leasing.

 

[SDColorado]

or you can do what I do and just buy and sell every year - works out better than leasing.

I can't imagine that is true, but if you say so, I have no reason to disbelieve you.